We are looking for a Patient Service Representative to support front-end patient access and administrative operations for a healthcare setting. This is a Contract position focused on delivering a detail-oriented patient experience while coordinating registration, scheduling, billing support, and insurance-related activities. The ideal candidate will balance accuracy, discretion, and responsiveness while working closely with patients, providers, and program staff to keep daily workflows organized and compliant.<br><br>Responsibilities:<br>• Welcome patients and visitors courteously while providing service that reflects established patient care and customer support expectations.<br>• Complete patient registration activities accurately, update demographic and account details, and safeguard confidential health information at all times.<br>• Perform financial screening, collect applicable payments, and document transactions correctly within required records and tracking processes.<br>• Prepare and submit billing for assigned providers, review charge activity for accuracy, and follow posting guidelines to keep accounts up to date.<br>• Follow up with providers regarding unresolved encounters or outstanding charges to help prevent delays in claim and billing workflows.<br>• Coordinate with program managers on daily appointment activity, including missed visits, cancellations, and schedule updates.<br>• Place outbound calls to confirm upcoming appointments and support attendance for both new and returning patients.<br>• Verify Medicaid and managed care coverage, assist with eligibility and enrollment steps, and process disenrollment actions when needed.<br>• Maintain reports, logs, and compliance-related data, including meaningful use reporting, and scan supporting documents into patient charts.<br>• Share information about available organizational and community services, schedule follow-up care, and assist with additional departmental projects as assigned by leadership.
<p><br></p><p>We are currently hiring for a Bilingual Spanish Patient Service Representative (PSR) to join a busy healthcare office. This is a great opportunity for someone with strong customer service and administrative experience looking to grow within the medical field.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and check in patients in a friendly and professional manner</li><li>Schedule, confirm, and reschedule patient appointments</li><li>Answer incoming calls and respond to patient inquiries</li><li>Verify insurance coverage and collect copays/payments</li><li>Maintain accurate patient records and update information in the system</li><li>Assist with patient intake forms and documentation</li><li>Coordinate with clinical staff to ensure smooth patient flow</li><li>Handle general administrative tasks including filing, scanning, and data entry </li></ul><p><br></p>
<p>We are looking for a Customer Service Representative to support clients in Fort Lauderdale, Florida through each stage of the arbitration experience. This position is ideal for someone who communicates calmly, stays organized in a fast-paced service environment, and can provide clear guidance over the phone and through case-related follow-up. The person in this role will help clients understand their case progress, coordinate hearing preparation needs, and ensure every interaction is documented accurately and professionally.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming client calls and provide timely, accurate updates regarding case progress and next steps.</p><p>• Guide clients through hearing preparation by explaining expectations, confirming schedules, and assisting with virtual meeting access such as Zoom.</p><p>• Support individuals in locating and understanding case-related details, documents, and available resources.</p><p>• Deliver courteous and compassionate service while helping clients navigate sensitive situations throughout the arbitration process.</p><p>• Record conversations, follow-up actions, and case notes with a high level of accuracy in Zoho or a comparable CRM platform.</p><p>• Coordinate with internal teams as needed to ensure client questions are addressed and service issues are resolved efficiently.</p><p>• Maintain organized records and uphold quality standards for all customer interactions and case communications.</p>
<p>Our client is seeking a<strong> Customer Service Representative</strong> to support their finance department during the rollout of a new payment system, Snap Pay. In this 1–2 month temporary role, you will assist U.S. customers with accessing the Snap Pay portal, including login support, payment setup, instructions, and troubleshooting. The position requires providing guidance and education to customers via phone, email, or chat, ensuring a seamless adoption of the new platform. Ideal candidates will have strong communication skills and previous experience in customer service and/or finance support. Monday - Friday: 9am - 5pm. Fort Lauderdale - 33309.</p>
<p><strong>Sales Support Associate</strong></p><p>We are seeking a detail-oriented Sales Support Associate to assist our sales team with administrative and data-related tasks.</p><p><br></p><ul><li>Maintain and update spreadsheets with accurate data (Excel)</li><li>Enter and process orders, pricing, and customer information</li><li>Provide support to the sales team with reporting and documentation</li><li>Respond to customer inquiries and assist with follow-ups</li><li>Ensure data accuracy and timely updates across systems</li></ul><p><br></p>