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8 results for Customer Service Rep in Coral Gables, FL

Customer Service Representative

Miami, FL
onsite
Temporary to Hire
18.05 - 20.9 USD / Hourly
We are looking for a Customer Service Representative to support customers in a fast-paced, service-focused environment. This contract-to-permanent position is ideal for someone who communicates clearly, stays organized while managing multiple tasks, and delivers a positive experience across phone-based interactions. The role involves handling inbound and outbound customer inquiries, processing order-related information, and resolving issues efficiently while maintaining clear and respectful communication in both English and Spanish. Responsibilities: • Manage a high volume of incoming and outgoing calls while providing courteous, timely assistance to customers. • Address customer questions, concerns, and service requests by identifying solutions and following issues through to resolution. • Enter and update customer and order information accurately within company systems to maintain reliable records. • Support day-to-day service activities by prioritizing multiple requests and keeping work organized in a busy call center setting. • Communicate effectively with English- and Spanish-speaking customers to ensure clear understanding and consistent support. • Escalate more complex service matters when needed and coordinate with internal teams to help achieve prompt outcomes. • Maintain a careful and attentive approach during every interaction while meeting service expectations for responsiveness and accuracy.
2026-06-10T00:00:00Z

Customer Service Representative

Miami, FL
remote
Temporary to Hire
17 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a team in Doral, Florida, in a contract-to-permanent opportunity. This role focuses on supporting guests and travel advisors with reservation-related needs while delivering courteous, attentive service across multiple communication channels. The ideal candidate brings strong booking accuracy, confidence in handling high-volume customer interactions, and the ability to contribute to both service excellence and revenue growth. Responsibilities: • Manage daily reservation activity by entering and updating booking details accurately across core and supporting systems. • Handle new reservations, itinerary changes, cancellations, and documentation updates while maintaining a high standard of data quality. • Support guests and travel advisors through inbound and outbound communication with an attentive, solution-focused approach. • Apply company guidelines consistently when reviewing and processing reservation requests. • Identify opportunities to enhance existing bookings through value-added recommendations and upselling when appropriate. • Provide additional call support during busy periods to help maintain service levels for the reservations team. • Build and maintain strong knowledge of company offerings in order to answer questions and guide customer decisions effectively. • Troubleshoot access or usage issues related to MyWindstar and other connected platforms, escalating concerns when needed. • Communicate recurring issues or booking challenges to leadership promptly and share practical recommendations for resolution.
2026-06-11T00:00:00Z

Customer Service Reps

Miami, FL
remote
Temporary / Contract
16 - 20 USD / Hourly
Job Description - REMOTE - We are seeking a detail-oriented and customer-focused professional to support daily booking and reservation operations. This role is responsible for processing bookings accurately and efficiently across internal systems and related platforms while delivering a high level of service to guests and clients.Key Responsibilities:<ul><li>Perform daily production work related to processing bookings in internal systems and subordinate systems with a high degree of accuracy and quality.</li><li>Process reservations, revisions, cancellations, booking notes, and all other booking-related activities using the reservation system.</li><li>Apply company policies and procedures effectively to all bookings.</li><li>Deliver exceptional guest service across all communication channels in a professional, calm, and courteous manner.</li><li>Serve as the primary point of contact for service-related inquiries via phone, email, and website chat.</li><li>Support departmental revenue goals by identifying opportunities to upsell or add value to existing bookings.</li><li>Provide backup support for reservation sales calls during peak periods as directed by management.</li><li>Maintain strong knowledge of the company’s products and services.</li><li>Communicate issues, concerns, and recommended resolutions to the supervisor in a timely manner.</li><li>Assist guests and travel advisors with troubleshooting related to online account access and other external systems.</li><li>Follow all company policies, procedures, and service standards.</li><li>Perform additional duties as assigned by management.</li></ul>
2026-06-03T00:00:00Z

Customer Service Administrator

Fort Lauderdale, FL
onsite
Permanent / Full Time
60000 - 65000 USD / Yearly
We are looking for a Customer Service Administrator to support a service-focused team in Dania Beach, Florida. This role is ideal for someone who enjoys building strong customer relationships, coordinating across departments, and keeping operations organized behind the scenes. The successful candidate will help deliver a responsive service experience by managing communication, tracking requests, and ensuring records and billing details remain accurate. Responsibilities: • Act as a primary point of contact for customers, providing timely updates and clear communication throughout the service process. • Partner with internal departments to coordinate service activities and help ensure work is completed accurately and on schedule. • Monitor service requests from initiation through completion, following up on open items to maintain a smooth customer experience. • Review completed work for accuracy and confirm billing aligns with contract terms and customer-specific agreements. • Maintain organized documentation, customer records, and administrative files to support efficient day-to-day operations. • Handle inbound and outbound customer interactions professionally, resolving questions, concerns, and service-related issues. • Work closely with cross-functional stakeholders to address challenges, improve response times, and support overall service quality.
2026-06-02T00:00:00Z

Sales Representative

Pompano Beach, FL
onsite
Permanent / Full Time
60000 - 65000 USD / Yearly
We are seeking a Sales Representative who is career-minded, self-motivated, and comfortable with outbound sales activity. This role will focus on direct sales, national outreach, and pipeline development within the hospitality industry. This position involves calling and emailing hotels, developers, management companies, and other hospitality-related accounts, following up on projects, and identifying opportunities where we can submit our products for consideration. While we also sell through distribution channels, this role will sit on the direct sales side of the business and will be part of our internal sales team. Responsibilities:• Prospect and develop new business opportunities with hotels, resorts, cruise lines, developers, managementcompanies, and other hospitality-related accounts• Conduct outbound sales activity, including cold calling, emailing, prospecting, and consistent follow-up• Follow up on active and upcoming hospitality projects to identify potential sales opportunities• Build, manage, and grow a sales pipeline over time• Maintain regular communication with prospects, clients, and internal team members• Develop long-term relationships with customers and industry contacts• Attend trade shows and occasional client meetings as needed• Represent the company professionally and contribute to a team-oriented sales environment
2026-05-29T00:00:00Z

Bilingual Spanish Patient Service Representative

Miami, FL
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a Patient Service Representative to support front-end patient access and administrative operations for a healthcare setting. This is a Contract position focused on delivering a detail-oriented patient experience while coordinating registration, scheduling, billing support, and insurance-related activities. The ideal candidate will balance accuracy, discretion, and responsiveness while working closely with patients, providers, and program staff to keep daily workflows organized and compliant. Responsibilities: • Welcome patients and visitors courteously while providing service that reflects established patient care and customer support expectations. • Complete patient registration activities accurately, update demographic and account details, and safeguard confidential health information at all times. • Perform financial screening, collect applicable payments, and document transactions correctly within required records and tracking processes. • Prepare and submit billing for assigned providers, review charge activity for accuracy, and follow posting guidelines to keep accounts up to date. • Follow up with providers regarding unresolved encounters or outstanding charges to help prevent delays in claim and billing workflows. • Coordinate with program managers on daily appointment activity, including missed visits, cancellations, and schedule updates. • Place outbound calls to confirm upcoming appointments and support attendance for both new and returning patients. • Verify Medicaid and managed care coverage, assist with eligibility and enrollment steps, and process disenrollment actions when needed. • Maintain reports, logs, and compliance-related data, including meaningful use reporting, and scan supporting documents into patient charts. • Share information about available organizational and community services, schedule follow-up care, and assist with additional departmental projects as assigned by leadership.
2026-06-05T00:00:00Z

Operations Specialist / Customer Service Representative

Opa-Locka, FL
onsite
Temporary to Hire
30 - 30 USD / Hourly
Operations Specialist / Customer Service Representative Robert Half is seeking an Operations Specialist / Customer Service Representative to support a fast-paced distribution and operations environment in South Florida. This contract-to-hire opportunity is ideal for someone with strong order processing, customer support, and logistics coordination experience. Candidates must have experience with SAP and Excel. Bilingual Spanish is a plus. Responsibilities:<ul><li>Receive and review customer orders, resolving discrepancies as needed</li><li>Process sales orders within SAP, ensuring accuracy in pricing, product configuration, and delivery timelines</li><li>Send order acknowledgements and communicate updates to customers</li><li>Coordinate with factories, purchasing teams, and warehouses to ensure timely delivery of products</li><li>Communicate shipment delays and provide status updates to customers</li><li>Arrange logistics and shipping in accordance with company guidelines</li><li>Create invoices and coordinate with the finance department regarding payment or credit issues</li><li>Provide customer support related to inventory availability, delivery dates, and product inquiries via phone and email</li><li>Maintain accurate order documentation and records</li><li>Assist with claims resolution related to delivered products</li><li>Manage product returns following company RMA procedures</li><li>Update reports related to invoicing, orders, and operational metrics</li><li>Maintain and update customer and material information within SAP</li><li>Partner with inventory management to maintain proper stock levels</li></ul>
2026-06-11T00:00:00Z

Bilingual Spanish Patient Representative

Miami, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a professional and compassionate Bilingual Spanish Patient Representative to join our healthcare team. The ideal candidate will have prior medical office experience and strong customer service skills, with the ability to communicate fluently in both English and Spanish. This individual will serve as a key point of contact for patients, helping ensure a positive and seamless experience from check-in through follow-up. Responsibilities<ul><li>Greet and assist patients in a professional and friendly manner</li><li>Answer inbound calls and schedule patient appointments</li><li>Verify insurance coverage and obtain necessary authorizations</li><li>Complete patient registration and intake documentation</li><li>Maintain accurate patient records within EMR/EHR systems</li><li>Collect copays and process patient payments</li><li>Coordinate with providers, medical assistants, and office staff to support patient care</li><li>Respond to patient questions regarding appointments, referrals, and billing</li><li>Ensure HIPAA compliance and maintain patient confidentiality</li><li>Provide exceptional bilingual support to Spanish-speaking patients</li></ul>
2026-05-22T00:00:00Z