<p>We are seeking a Desktop Support Technician to provide hands-on technical support for end users in a Windows-based environment. This role will be responsible for troubleshooting hardware and software issues, supporting Microsoft Office 365, imaging and deploying PCs, and assisting with mobile device and endpoint management through Intune MDM. The ideal candidate is customer-focused, technically strong, and comfortable supporting users in a fast-paced business environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide desktop support for Windows laptops, desktops, and related hardware</li><li>Troubleshoot and resolve issues involving Windows operating systems, Office 365, printers, peripherals, and standard business applications</li><li>Image, configure, deploy, and refresh PCs for new hires and existing employees</li><li>Support user account setup, password resets, and access issues</li><li>Assist with Microsoft Intune for device enrollment, configuration, policy deployment, and mobile device management</li><li>Manage and support endpoint configurations, software installations, and patching</li><li>Diagnose and resolve connectivity issues related to Wi-Fi, VPN, and network access</li><li>Document tickets, resolutions, and technical procedures in the service desk system</li><li>Provide timely in-person and remote support while delivering excellent customer service</li><li>Coordinate hardware inventory, asset tracking, and device lifecycle management</li><li>Escalate complex technical issues as needed to appropriate IT teams</li></ul><p><br></p>
<p>We are looking for an experienced Sr. Software Engineer to join our client in Florida. This contract opportunity with potential for a permanent role is ideal for a hands-on engineer who can support business-critical applications, contribute to modern .NET development efforts, and help maintain continuity within a small, highly collaborative IT environment. The role is fully onsite and offers the chance to work closely with internal stakeholders on application support, integration work, and platform improvement initiatives.</p><p>**looking for someone with previous "lead" experience.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and enhance existing business applications while contributing to the design and delivery of new software solutions.</p><p>• Investigate, prioritize, and resolve application support issues to keep services reliable for internal users and departments.</p><p>• Build and support integrations between internal systems and third-party platforms, ensuring dependable data flow and process efficiency.</p><p>• Develop and troubleshoot solutions using technologies such as C#, ASP.NET, .NET Core, JavaScript, React.js, and VB.NET.</p><p>• Partner with a small IT team to balance day-to-day support needs with longer-term development initiatives.</p><p>• Assist with application server upgrade and migration efforts, including validating performance and reducing disruption to operations.</p><p>• Support legacy codebases while identifying practical opportunities for modernization and improved maintainability.</p><p>• Contribute technical expertise to projects involving enterprise platforms.</p><p>• Work directly with departments and stakeholders to understand operational needs and translate them into effective technical solutions.</p><p><br></p>
<p>We are seeking a knowledgeable and proactive MAC Support Technician to join our IT team. The ideal candidate will have extensive experience with Tanium, JAMF, and enterprise-level MAC environments. The MAC Support Technician will be responsible for managing and supporting our fleet of Apple devices, ensuring their optimal performance and security.</p><p> </p><p>Key Responsibilities:</p><ul><li>Provide technical support for MAC users, addressing hardware, software, and network issues efficiently.</li><li>Manage and deploy MAC devices using JAMF Pro, including configuration, maintenance, and troubleshooting.</li><li>Utilize Tanium for endpoint management, security, and compliance monitoring.</li><li>Maintain and optimize enterprise MAC environments, ensuring seamless integration and operation.</li><li>Perform routine updates, patch management, and system maintenance to ensure the reliability and security of MAC devices.</li><li>Collaborate with the IT team to develop and implement policies and procedures for MAC management.</li><li>Conduct training sessions and provide guidance to end-users on MAC functionalities and best practices.</li><li>Document support activities, configurations, and procedures accurately.</li><li>Stay updated with the latest industry trends and best practices in MAC support and management.</li></ul><p><br></p>
We are looking for a Help Desk Support Analyst to provide responsive technical assistance for end users in Delray Beach, Florida. This Long-term Contract opportunity is ideal for someone who enjoys solving day-to-day technology issues, delivering clear support, and maintaining a strong service mindset. The person in this role will help keep employees productive by addressing hardware, software, and access-related concerns while ensuring each request is documented accurately and handled in a timely manner.<br><br>Responsibilities:<br>• Investigate and resolve desktop, software, and basic network problems by using troubleshooting methods, diagnostic utilities, and effective questioning.<br>• Assess reported technical issues, identify likely causes, and select practical solutions based on the user’s environment and business impact.<br>• Support employees through clear, step-by-step guidance so they can complete issue resolution with confidence and minimal disruption.<br>• Route more advanced or unresolved incidents to the appropriate support team, ensuring all relevant findings and context are included.<br>• Maintain accurate ticket records by logging incidents, actions taken, status updates, and final resolutions within the service desk system.<br>• Communicate helpful and current information about supported systems, workplace technology tools, and available IT services to end users.<br>• Monitor open requests and follow up with users to confirm successful resolution and a positive support experience.<br>• Share recurring problems, user concerns, and service improvement ideas with internal teams to strengthen support quality and efficiency.<br>• Contribute to service performance by adhering to response expectations, supporting SLA goals, and following operational risk and compliance standards.
<p><strong>DevOps Engineer</strong></p><p>We are seeking a motivated <strong>DevOps Engineer</strong> to enhance automation, streamline deployments, and support modern cloud-native infrastructure. This role is ideal for someone who enjoys improving system reliability, optimizing pipelines, and enabling faster development workflows.</p><p><strong>Responsibilities</strong></p><ul><li>Build, maintain, and optimize CI/CD pipelines using tools like Azure DevOps, GitHub Actions, or Jenkins</li><li>Support containerized environments using Docker and Kubernetes</li><li>Manage infrastructure automation using Terraform, Helm, Ansible, or Bicep</li><li>Monitor application performance, system uptime, and deployment health</li><li>Troubleshoot build failures, pipeline issues, infrastructure drift, and deployment errors</li><li>Manage configuration management across multiple environments</li><li>Collaborate with developers and cloud engineers during releases and application migrations</li><li>Implement logging, monitoring, and alerting solutions</li><li>Maintain documentation for deployments, pipelines, and CI/CD procedure</li></ul><p><br></p>
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical assistance for employees in Doral, Florida. This Long-term Contract position focuses on supporting day-to-day desktop operations, resolving user issues efficiently, and maintaining a stable Microsoft Windows 10 environment. The ideal candidate brings strong troubleshooting ability, clear communication, and a service-oriented approach to end-user support.<br><br>Responsibilities:<br>• Provide first- and second-level technical support for end users, addressing issues related to hardware, software, and network connectivity in a Windows 10 environment.<br>• Manage Active Directory tasks such as creating and updating user accounts, resetting passwords, adjusting permissions, and applying group policy changes.<br>• Diagnose and resolve problems affecting desktops, laptops, printers, mobile devices, and commonly used business applications.<br>• Respond to and track support requests through a service desk platform, ensuring accurate documentation and timely follow-up on each ticket.<br>• Set up, configure, and maintain workstations, peripheral devices, and endpoint protection tools to support daily business operations.<br>• Communicate clearly with users throughout the support process, delivering a positive service experience while escalating more complex issues when appropriate.
<p>We are hiring a <strong>Systems Engineer</strong> with experience in <strong>Windows Server, VMware, server infrastructure, and Veeam backup and recovery</strong>. This role will support, maintain, and improve our IT environment to ensure system reliability, security, and performance.</p><p><strong>Key Responsibilities:</strong></p><p>Based on general knowledge.</p><ul><li>Manage and support <strong>Windows Server</strong> environments</li><li>Administer <strong>VMware</strong> infrastructure, including virtual machines and hosts</li><li>Maintain physical and virtual <strong>servers</strong></li><li>Support <strong>Veeam</strong> backups, replication, and recovery</li><li>Monitor system health, performance, and availability</li><li>Troubleshoot infrastructure issues and perform patching/upgrades</li><li>Support core Microsoft services such as <strong>Active Directory, DNS, DHCP, and Group Policy</strong></li></ul><p><br></p>
We are looking for a Spare Parts Support Specialist to join our team in Miramar, Florida in a contract-to-permanent capacity. This role is ideal for someone who combines strong parts knowledge with a customer-focused mindset and can manage quotes, purchasing activity, and order coordination with precision. The position supports spare parts and service operations by helping ensure customers receive accurate information, timely responses, and dependable fulfillment.<br><br>Responsibilities:<br>• Prepare accurate spare parts quotations by reviewing customer needs and identifying the correct components.<br>• Develop recommended spare parts lists based on equipment requirements, usage patterns, and service considerations.<br>• Coordinate closely with shipping and receiving teams to support prompt, correct movement of incoming and outgoing parts.<br>• Track freight and transportation expenses and help identify opportunities to control shipping-related costs.<br>• Communicate with external suppliers to obtain pricing, availability, and technical details for required parts.<br>• Support the spare parts and service function by responding to requests and helping maintain a high standard of customer satisfaction.<br>• Process purchasing-related tasks such as purchase order follow-up and vendor coordination to keep orders moving efficiently.<br>• Contribute to daily sales and parts support activities while handling additional assigned duties as business needs evolve.
<p><strong>Software Developer</strong></p><p>We are seeking a versatile <strong>Software Developer</strong> to build, optimize, and support applications across our technology stack. This role is ideal for someone who enjoys writing code, solving problems, and contributing to high-quality software solutions. The ideal candidate will be detail-oriented, collaborative, and eager to grow into more advanced development responsibilities.</p><p><strong>Responsibilities</strong></p><ul><li>Develop new software features using modern programming languages and frameworks</li><li>Maintain and enhance existing applications and services</li><li>Write clean, maintainable, well-structured code following best practices</li><li>Collaborate with other developers, QA teams, and product managers</li><li>Build APIs, integrations, and backend services</li><li>Debug application issues, performance problems, and system defects</li><li>Participate in sprint planning, technical discussions, and architecture reviews</li><li>Support deployments through CI/CD tools and version control</li><li>Maintain documentation for code, API endpoints, and application architecture</li></ul><p><br></p>
<p>We are seeking a <strong>Help Desk Support Technician </strong>to provide frontline support to end users by troubleshooting hardware, software, and access-related issues. Based on general knowledge.</p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to incoming support requests through a ticketing system and ensure timely resolution in accordance with established SLA requirements. Based on general knowledge.</li><li>Troubleshoot common issues involving hardware, software, login access, email, desktop support, and basic applications in Windows and Office 365 environments. Based on general knowledge.</li><li>Document issues, troubleshooting steps, and resolutions accurately within the ticketing system. Based on general knowledge.</li><li>Escalate more complex technical problems to higher-level support teams when appropriate. Based on general knowledge.</li><li>Deliver professional, customer-focused support to end users while maintaining strong attention to detail. Based on general knowledge.</li></ul>
<p>Help Desk / Desktop Support Job Posting</p><p>We are seeking a Help Desk professional with experience supporting end users in a fast-paced environment. The ideal candidate will have hands-on experience with Active Directory, Microsoft Office, Office 365, Windows 10, and ticketing systems.</p><p>Key Responsibilities:</p><ul><li>Provide first-level technical support for hardware, software, and user access issues</li><li>Troubleshoot Windows 10, Microsoft Office, and Office 365-related problems</li><li>Manage user accounts, password resets, and permissions in Active Directory</li><li>Document, track, and resolve issues through a ticketing system</li><li>Escalate complex technical problems to higher-level support teams as needed</li><li>Assist with workstation setup, software installation, and basic system configuration</li><li>Deliver strong customer service while supporting internal users</li></ul><p><br></p><p><br></p>