Add your latest resume to match with open positions.

8 results for Customer Experience Specialist in Coppell, TX

Customer Care Specialist

Dallas, TX
onsite
Temporary / Contract
22 - 24 USD / Hourly
We are seeking a proactive and customer-focused Customer Service Representative / Account Coordinator to join our team. In this role, you will serve as a primary point of contact for customers while also supporting account management activities to help maintain strong client relationships. The ideal candidate is organized, responsive, detail-oriented, and comfortable balancing day-to-day service requests with ongoing account support.Key Responsibilities<ul><li>Respond promptly to customer inquiries via phone, email, and other communication channels</li><li>Resolve customer issues related to orders, billing, product/service questions, and account status</li><li>Maintain accurate customer records and document all interactions in internal systems</li><li>Support account managers with client communication, follow-ups, reporting, and service coordination</li><li>Help manage assigned customer accounts to ensure a high level of satisfaction and retention</li><li>Process orders, track requests, and coordinate with internal departments to meet customer needs</li><li>Monitor account activity and escalate service concerns or growth opportunities as needed</li><li>Assist with onboarding new clients and ensuring a smooth transition into ongoing support</li><li>Prepare account updates, customer summaries, and service reports</li><li>Build positive relationships with clients by providing timely, professional, and solution-oriented support</li></ul>
2026-08-31T00:00:00Z

Customer Service Representative

Coppell, TX
onsite
Temporary / Contract
20 - 22 USD / Hourly
Are you passionate about helping people through challenging financial situations? We are seeking Loss Mitigation Representatives to support homeowners who are experiencing financial hardship and need assistance navigating available mortgage relief options. In this role, you will serve as a trusted resource for borrowers by answering inbound calls, explaining available assistance programs, reviewing account information, gathering required documentation, and guiding customers through the loss mitigation process with professionalism and empathy. This is a fast-paced, high-volume call center environment where strong communication skills, attention to detail, and a customer-focused mindset are essential. The ideal candidate enjoys helping others, can handle sensitive conversations with compassion, and thrives in a structured environment. This opportunity is fully onsite in Coppell, TX (75019) and offers a Monday-Friday schedule from 8:00 AM to 5:00 PM, with a rotating Saturday approximately once every four weeks. The position begins on September 14th and starts as a 3-4 month contract-to-permanent assignment. Contractors will earn $22/hour plus benefits through Robert Half. Successful employees may be offered permanent employment based on performance and attendance. Upon conversion, employees earn $20/hour base pay plus monthly performance bonuses ranging from $1,700-$3,000+, creating total earning potential equivalent to approximately $30-$37/hour. Permanent employees are also eligible for company benefits, PTO, overtime opportunities, and long-term career growth within the organization.
2026-08-21T00:00:00Z

Customer Service Representative

Fort Worth, TX
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a Customer Service Representative to join a busy team in Texas. This contract-to-permanent opportunity is ideal for someone who enjoys combining customer support with administrative coordination in a structured, deadline-driven setting. The position focuses on handling order-related activity, maintaining accurate records, and supporting day-to-day office operations with professionalism and care. Responsibilities: • Review incoming quote requests and customer orders, ensuring all details are complete and correct before processing. • Enter, update, and maintain order and customer information across internal systems with a high level of accuracy. • Provide administrative support to internal departments by preparing documentation and assisting with routine operational tasks. • Check pricing, order details, and related documentation prior to final submission to help reduce errors. • Organize and maintain records so information remains current, traceable, and reliable. • Balance multiple assignments at once while staying on schedule and meeting daily deadlines. • Communicate clearly and professionally with customers and internal team members regarding order status, questions, and follow-up needs. • Assist with general office support activities that help keep workflow efficient and organized.
2026-09-04T00:00:00Z

Call Center Specialist

Coppell, TX
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Call Center Specialist to support homeowners in Texas who are seeking guidance with mortgage assistance options. This contract opportunity is ideal for someone who combines empathy, clear communication, and strong attention to detail in a high-volume customer service setting. In this role, you will help customers understand available solutions, gather needed information, and maintain accurate records throughout each interaction. Success in this position requires professionalism, reliability, and the ability to handle sensitive conversations with care. Responsibilities: • Respond to incoming calls from homeowners requesting support related to mortgage assistance programs. • Guide customers through available loss mitigation solutions and clearly outline required next steps. • Review account details and enter thorough, accurate notes following each customer interaction. • Request, receive, and confirm documents needed to evaluate assistance options. • Deliver thoughtful and respectful service during emotionally sensitive financial discussions. • Manage a steady workload in a fast-paced call center environment while maintaining quality standards. • Follow established procedures during onboarding and daily operations to ensure compliance and consistency. • Contribute to this contract assignment by demonstrating dependable attendance and strong overall performance.
2026-09-03T00:00:00Z

Network Support Specialist

Dallas, TX
onsite
Permanent / Full Time
65000 - 70000 USD / Yearly
We are looking for a Network Support Specialist to join an internal technology team in Dallas, Texas, providing hands-on support to employees and helping keep daily operations running smoothly. This position is well suited for someone who enjoys solving technical issues, working directly with users, and supporting Microsoft-based environments. The role also offers the chance to broaden your experience over time by contributing to infrastructure, security, and core systems support. Responsibilities: • Deliver front-line assistance for desktops, laptops, Windows systems, and commonly used business software. • Maintain and support Microsoft 365 tools, including Outlook, Exchange Online, Teams, and other collaboration platforms. • Diagnose and resolve technical problems related to hardware, software, connectivity, and user account access. • Set up and support meeting room technology, video conferencing systems, and collaboration tools such as Teams and Webex. • Coordinate user onboarding activities, manage account-related tasks, and assist with everyday IT operational needs. • Create and update clear technical documentation for incidents, fixes, and standard support processes. • Work closely with employees across departments to provide responsive service and a strong end-user support experience. • Contribute to broader IT efforts by assisting with server support, backup processes, security-focused tasks, and infrastructure maintenance as responsibilities expand.
2026-08-12T00:00:00Z

IT Support Specialist

Dallas, TX
onsite
Temporary / Contract
25 - 30 USD / Hourly
We are seeking a Technical Support Specialist to join our Tier 1 helpdesk team and serve as the first line of support for employees across the organization. This position handles day-to-day technical assistance needs, including basic troubleshooting for hardware, software, mobile devices, and network connectivity. The ideal candidate brings strong customer service instincts and a willingness to learn in a fast-moving environment. POSITION: TECHNICAL SUPPORT SPECIALISTLOCATION: DALLAS, TXDURATION: 6 MONTH CONTRACT TO HIRERATE: $25-$30/HOUR Responsibilities:<ul><li>Serve as the initial point of contact for technical issues submitted through phone, email, or support channels, addressing routine hardware, software, and access concerns.</li><li>Troubleshoot end-user problems and escalate advanced or unresolved issues to higher-level support teams when needed.</li><li>Record detailed notes, resolutions, and updates in the ticketing system to maintain accurate documentation.</li><li>Assist with software deployments, updates, and basic configuration tasks across Windows, macOS, and mobile devices.</li><li>Help educate users on standard IT practices such as VPN usage, email setup, and basic security guidelines.</li></ul>
2026-09-02T00:00:00Z

Client Solutions Manager

McKinney, TX
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a driven Client Solutions Manager to expand our presence in Texas by building strong client relationships and creating new revenue opportunities. This is a permanent position is well suited for a sales specialist who enjoys opening doors, developing strategic partnerships, and guiding clients through consultative business conversations. The role centers on identifying prospect needs, engaging decision-makers, and turning new accounts into long-term business relationships. Responsibilities:• Develop and pursue new business opportunities across small businesses, mid-sized companies, and enterprise organizations within the assigned market.• Create a steady pipeline through outbound outreach, networking, referrals, virtual meetings, face-to-face appointments, and participation in industry events.• Engage technology and business leaders, including senior executives, to understand organizational priorities and position appropriate solutions.• Lead discovery discussions that uncover client goals, workforce gaps, project demands, and technology-related challenges.• Build and execute territory plans designed to increase market share, generate revenue, and achieve or surpass sales targets.• Strengthen newly established accounts by nurturing relationships, identifying expansion opportunities, and introducing additional services where appropriate.• Serve as a consultative partner by sharing relevant market knowledge, industry trends, and tailored solution recommendations.• Maintain consistent communication with stakeholders to identify future initiatives and support ongoing account development.• Represent the organization within the local business community to enhance visibility, credibility, and connections in the marketplace.
2026-08-31T00:00:00Z

Client Solutions Manager

McKinney, TX
onsite
Permanent / Full Time
0 - 0 USD / Yearly
Client Solutions Manager (Business Development) Overview Robert Half is seeking a driven Client Solutions Manager to focus on new business development and revenue growth across the Dallas market. This role is ideal for a sales professional who thrives on prospecting, opening new doors, winning new clients, and building long-term partnerships. As a consultative seller, you will engage business and technology leaders to identify workforce and project needs while growing a portfolio of strategic accounts. Key Responsibilities New Business Development Prospect, develop, and secure new client relationships within SMB, Mid-Market, and Enterprise organizations. Drive revenue growth through cold outreach, networking, referrals, client meetings, and industry events. Build relationships with executive stakeholders, including CIOs, CTOs, CFOs, IT Directors, and business leaders. Conduct consultative discovery conversations to identify hiring, project, and technology consulting opportunities. Create and execute territory plans to consistently exceed sales and revenue goals. Relationship & Account Growth Convert new client wins into long-term strategic partnerships. Expand existing accounts through cross-selling and consultative solution discussions. Serve as a trusted advisor by providing market insights, workforce trends, and technology staffing solutions. Maintain strong client relationships to uncover additional opportunities and drive ongoing growth. What Success Looks Like Consistently acquires new logos and develops new business opportunities. Builds strong executive-level relationships and earns trusted advisor status. Demonstrates a hunter mentality with a passion for prospecting and business development. Thinks strategically, acts consultatively, and focuses on long-term account growth. Thrives in a competitive, goal-oriented environment and is motivated by performance and results. Qualifications 3-5+ years of B2B sales, business development, account executive, technology sales, or consultative solution sales experience. Proven success generating new business and exceeding revenue targets. Strong prospecting and pipeline development skills. Executive presence with the ability to engage and influence decision-makers. Excellent communication, negotiation, and relationship-building abilities. Self-motivated, competitive, and results-driven with a strong desire to win.
2026-08-31T00:00:00Z