2 results for Case Manager in Coopersburg, PA

Feasterville-Trevose, PA
onsite
Temporary
20 - 26 USD / Hourly
Our client is looking for a dedicated Patient Care Coordinator to join a dynamic team in Trevose, Pennsylvania. In this contract position, you will play a pivotal role in ensuring patients receive exceptional home health care services. This opportunity offers flexibility and the chance to make a meaningful impact on patients' lives. Responsibilities:• Coordinate patient care by collaborating with field staff, healthcare providers, and external organizations.• Conduct training sessions and orientations for new caregivers to ensure readiness and compliance.• Monitor and enforce caregiver clock-in and clock-out procedures to maintain accurate records.• Request necessary authorizations and prepare care plans to support patient needs.• Visit patients in their homes as required for effective care management and assessment.• Build strong relationships with service coordinators to enhance service delivery.• Develop and maintain patient schedules, assigning caregivers promptly and efficiently.• Work to improve patient satisfaction and caregiver retention through effective communication and support.• Address patient concerns and provide assistance to ensure a high level of care.• Ensure all administrative tasks related to patient medical records are completed accurately.
2026-03-20T00:00:00Z

Conshohocken, PA
onsite
Permanent
55000 - 75000 USD / Yearly
We are looking for a proactive and detail-oriented Client Services Coordinator to join our team in Conshohocken, Pennsylvania. In this role, you will serve as the first point of contact for our Managed IT Services team, ensuring smooth communication with clients and efficient handling of support requests. If you excel at multitasking, scheduling, and providing exceptional customer service, we encourage you to apply. Responsibilities: • Respond promptly to incoming client calls, addressing inquiries and creating support tickets in the system. • Manage and update support tickets, ensuring accurate documentation and timely resolutions. • Communicate clear next steps, schedules, and expectations to clients throughout the service process. • Assign tickets to technicians based on urgency, skill requirements, and availability. • Coordinate remote and onsite appointments with clients to ensure services are delivered efficiently. • Monitor ticket queues, ensuring timely responses and adherence to service protocols. • Escalate complex issues when necessary to maintain high service standards. • Track and report on service metrics, such as ticket volume and response times, to improve operational efficiency. • Identify recurring issues and provide recommendations to enhance client experiences. • Collaborate with leadership to analyze workload trends and optimize technician utilization.
2026-03-11T00:00:00Z