<p>The Patient Service Representative is responsible for managing all aspects of a patient’s financial account. This role focuses on explaining financial information, verifying insurance coverage, educating patients on financial options, and ensuring accuracy and completeness of billing and documentation through follow‑up with patients and internal teams.</p><p><br></p><p>Responsibilities:</p><ul><li>Conduct patient consultations to review financial responsibilities, explain financial policies, and set clear expectations regarding payment protocols</li><li>Verify and document patient insurance benefits and update patient progress notes</li><li>Provide patients with cost estimates for upcoming treatments</li><li>Collect estimated patient liabilities and accurately apply payments to patient accounts throughout the treatment plan</li><li>Allocate and post payments appropriately once cleared</li><li>Run and compile weekly reconciliation reports to ensure patient financial obligations are accurately tracked and fulfilled</li><li>Review patient accounts efficiently, identify outstanding balances, and follow up with finance teams on claims, insurance issues, and patient correspondence</li><li>Respond to patient calls and correspondence regarding billing questions, financial policies, and claims submissions</li><li>Exercise sound judgment and decision‑making to ensure accuracy, efficiency, and quality outcomes</li></ul>
<p>We are looking for a dedicated Customer Service Representative to join a team in Exton, Pennsylvania. This hybrid position offers the flexibility of working onsite three days a week and remotely for two days. As a Contract to permanent opportunity, this role provides an excellent path for career growth and stability.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound and outbound calls, providing exceptional service and resolving customer inquiries efficiently.</p><p>• Accurately process and manage order entries, ensuring all details are recorded correctly.</p><p>• Maintain clear and detail-oriented communication with clients to address their concerns and provide solutions.</p><p>• Collaborate with internal teams to ensure smooth handling of customer requests and orders.</p><p>• Utilize company systems and tools to track and manage customer interactions effectively.</p><p>• Ensure compliance with company policies and procedures during all customer interactions.</p><p>• Proactively identify opportunities to enhance customer satisfaction and build long-term relationships.</p><p>• Manage multiple tasks simultaneously while maintaining a high level of attention to detail and accuracy.</p>
<p>We are looking for a dedicated Customer Service Representative to join a team in Wilmington, Delaware. This is a long-term contract position offering the opportunity to assist customers with inquiries and claims related to unclaimed property. The ideal candidate will thrive in a fast-paced, customer-focused environment while delivering exceptional service.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle inbound customer calls regarding unclaimed property inquiries and provide timely assistance.</p><p>• Offer updates on claim statuses and guide customers through required documentation.</p><p>• Assist claimants in navigating the online system and filing their claims accurately.</p><p>• Search for and create claims within the company’s proprietary database system.</p><p>• Perform accurate data entry and ensure compliance with established client procedures.</p><p>• Review and analyze documentation to determine rightful ownership of claims.</p><p>• Maintain detailed notes for each customer interaction in the claims database.</p><p>• Escalate complex issues or concerns to management as necessary.</p><p>• Identify and report discrepancies, patterns, or potential issues to supervisors.</p><p>• Support additional administrative tasks and contribute to special projects as assigned.</p>
We are looking for a dedicated Customer Service Representative to join our team in New Holland, Pennsylvania. In this role, you will play a pivotal part in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining detailed records. This is a long-term contract position offering an opportunity to contribute to a dynamic and supportive work environment.<br><br>Responsibilities:<br>• Address customer inquiries and determine whether the issue falls within the scope of the customer service team.<br>• Resolve customer concerns related to underwriting, claims, accounting, and marketing within your delegated authority.<br>• Escalate issues outside of your authority to the appropriate department for resolution.<br>• Keep accurate records of all customer service interactions and inquiries.<br>• Identify trends in customer issues and report them to support root cause analysis and improvements.<br>• Greet visitors at the front desk and monitor building access when applicable.<br>• Assist with administrative tasks like folding and assembling renewal mailings when needed.<br>• Communicate effectively with customers through various channels, including phone, email, and in-person interactions.<br>• Perform additional duties as assigned by your supervisor to support team objectives.
<p>We are looking for a bilingual Customer Service Representative to join a team in New Castle, Delaware. This Contract to permanent position offers an opportunity to provide top-notch service to clients in both English and Spanish. The role involves a range of responsibilities, including addressing customer inquiries, managing orders, and coordinating shipping processes, all while maintaining a detail-oriented and customer-focused approach.</p><p><br></p><p>Responsibilities:</p><p>• Assist customers by responding promptly to inquiries, concerns, and requests in both English and Spanish.</p><p>• Resolve customer issues effectively, ensuring a high level of satisfaction.</p><p>• Process and verify customer orders, ensuring all details are accurate and complete.</p><p>• Coordinate schedules and provide timely delivery updates to clients.</p><p>• Support dispatching and scheduling activities to optimize daily operations.</p><p>• Maintain organized and accurate records of customer interactions, orders, and documentation.</p><p>• Verify documents to ensure compliance with company procedures and policies.</p><p>• Communicate efficiently with internal teams, including operations and dispatch, to address customer needs.</p><p>• Contribute to billing processes by verifying charges and ensuring accuracy.</p>
<p>We are looking for a Customer Service Representative to join a team in Malvern, Pennsylvania. In this hybrid position, you will play a pivotal role in ensuring smooth order processing and exceptional customer support. This is a Contract to permanent opportunity, offering the chance to grow within a dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process customer orders and quotes in the system while verifying product availability and inventory levels.</p><p>• Collaborate with sales and warehouse teams to coordinate order entry, confirmations, and updates.</p><p>• Address customer inquiries regarding orders, pricing, returns, credits, and expedited shipping requests.</p><p>• Resolve issues promptly to ensure customer satisfaction and maintain positive relationships.</p><p>• Utilize Salesforce to manage customer information and streamline processes.</p><p>• Monitor and track order statuses, providing timely updates to customers and internal teams.</p><p>• Ensure compliance with company policies and procedures during all customer interactions.</p><p>• Assist with inbound and outbound calls, delivering attentive and courteous service.</p><p>• Support the team in achieving service targets and performance goals.</p><p>• Identify opportunities for process improvements and contribute to enhancing operational efficiency.</p><p>• Hours are 10:00 am to 6:30 pm.</p>
<p>Robert Half is seeking a personable, reliable, and detail-oriented On-Site Customer Service Representative to join a local team. In this role, you will serve as the first point of contact for customers, providing outstanding support and helping ensure a positive experience with products and services.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist customers in person, addressing inquiries and resolving issues in a timely and professional manner</li><li>Manage incoming requests, process orders, and provide information about products, services, and policies</li><li>Maintain accurate records of customer interactions and transactions</li><li>Collaborate with team members and other departments to ensure customer satisfaction</li><li>Escalate complex issues to the appropriate personnel when necessary</li><li>Support administrative tasks as needed to ensure smooth on-site operations</li></ul><p><br></p>
<p>Our company is seeking a Customer Service Representative who is fluent in both English and Spanish to join our team. The ideal candidate will play a vital role in accepting orders from clients, processing shipments, and delivering exceptional customer support throughout the process.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Accept and accurately process customer orders via phone, email, or online platforms.</li><li>Prepare and coordinate shipment documentation to ensure timely delivery.</li><li>Communicate clearly and professionally with customers in both English and Spanish, addressing inquiries and resolving issues.</li><li>Update order status and customer records using Excel spreadsheets and internal systems.</li><li>Manage email correspondence using Outlook and maintain organized records.</li><li>Work collaboratively with internal departments to support order fulfillment and customer satisfaction.</li></ul>
<p>Are you an experienced customer service professional passionate about building relationships and delivering outstanding support? Robert Half is seeking a Senior Customer Service Representative to serve as a trusted point of contact for both clients and internal teams. In this role, you’ll leverage your expertise to handle complex inquiries, mentor junior representatives, and ensure customer satisfaction at every touchpoint.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage and resolve complex customer issues through phone, email, and chat in a timely, professional manner.</li><li>Lead by example—demonstrate best practices and offer guidance to junior team members.</li><li>Build strong client relationships and act as an escalation point for challenging cases.</li><li>Collaborate cross-functionally with other departments to proactively solve issues and improve customer experience.</li><li>Accurately document customer interactions and track follow-up tasks in our CRM system.</li><li>Identify trends and recommend process improvements to enhance service delivery.</li><li>Stay up to date on product and service knowledge to provide expert guidance.</li></ul><p><br></p>
<p>We are seeking a detail-oriented Receptionist to join our team on a contract basis. In this role, you will serve as the first point of contact, creating a welcoming and professional experience while supporting day-to-day administrative operations. This is an excellent opportunity for someone with strong organizational and communication skills and experience in a front office environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet visitors and clients in a friendly and professional manner, ensuring a positive first impression.</li><li>Manage check-in and check-out processes while maintaining accurate records.</li><li>Schedule and confirm appointments, coordinating as needed with internal team members.</li><li>Handle incoming calls and respond to inquiries promptly and courteously.</li><li>Maintain an organized front office, including managing files, paperwork, and supplies.</li><li>Verify and update information in internal systems to ensure accuracy.</li><li>Assist in maintaining compliance with company policies and procedures.</li><li>Provide general administrative support to ensure smooth daily operations.</li><li>Keep records up to date and ensure data integrity.</li></ul><p><br></p>
<p>40,000 - 48,000</p><p><br></p><p>benefits:</p><ul><li>medical</li><li>paid time off</li></ul><p><br></p><p>We are seeking an experienced Medical Receptionist to support our client’s healthcare office in the Raritan, NJ area. This is an on-site position with a pay rate of $21–$24/hr based on experience. Enjoy a consistent Monday–Friday work schedule with no nights, weekends, or holiday shifts required. This role is open for full-time or part-time depending on what you are looking for (Medical benefits are offered for full-time employees)</p><p><br></p><p>Key Responsibilities:</p><ul><li>Patient Intake & Check-in: Welcome and check in patients, verify and update personal and financial information, and create a positive experience upon arrival.</li><li>Scheduling & Coordination: Manage appointment calendars, assist with rescheduling, and inform healthcare providers of patient arrivals.</li><li>Administrative Duties: Answer multi-line phones, manage email correspondence, sort incoming mail, and maintain office supplies inventory.</li><li>Financial & Insurance Management: Verify insurance eligibility, collect co-pays, and assist with patient billing and third-party payer coordination.</li><li>EHR Management: Maintain and update patient records within Electronic Health Records (EHR) systems, ensuring security and confidentiality.</li></ul><p>Position Details:</p><ul><li>Pay Rate: $21–$24/hr, depending on experience </li><li>Schedule: Monday–Friday, 8:30am–5:00/5:30pm</li><li>Location: On-site in the Raritan area</li></ul><p><br></p>
We are looking for a dedicated Medical Receptionist to join our team on a long-term contract basis in Pennington, New Jersey. This role is essential in providing exceptional front-office support, ensuring smooth daily operations in a healthcare setting. If you have excellent organizational skills and a passion for patient care, we encourage you to apply.<br><br>Responsibilities:<br>• Schedule patient appointments and manage calendar updates efficiently.<br>• Handle front-office duties, including greeting patients and addressing inquiries.<br>• Oversee patient check-in and verify necessary documentation for appointments.<br>• Maintain organized and accurate electronic medical records (EMR) systems.<br>• Operate and manage multi-line phone systems to handle incoming and outgoing calls.<br>• Communicate effectively with patients, healthcare providers, and staff to coordinate services.<br>• Ensure the reception area remains detail oriented, clean, and welcoming.<br>• Use basic medical terminology to assist with administrative tasks and patient interactions.
We are looking for a highly organized and service-oriented Scheduling Coordinator to join our team in Branchburg, New Jersey. In this long-term contract position, you will play a pivotal role in managing scheduling processes and ensuring seamless communication with clients and business partners. This role requires a strong attention to detail, effective communication skills, and the ability to adapt to shifting priorities. <br> Responsibilities: Managed appointment scheduling to support client needs and business priorities. Executed tasks efficiently by utilizing internal systems and resources to meet deadlines. Maintained a high level of accuracy and attention to detail to improve overall scheduling quality. Communicated proactively with clients to resolve questions and address scheduling concerns. Responded to client inquiries within established service‑level expectations. Tracked scheduling capacity and availability issues and provided monthly trend reports to leadership. Coordinated and maintained multiple calendars using Microsoft Outlook. Partnered with team members and leadership to streamline scheduling workflows and improve efficiency. Supported onboarding and training of new hires by aligning schedules with skill level and operational needs. Ensured compliance with company policies while delivering consistent, detail‑oriented service.
<p>Robert Half is looking for a detail-oriented and customer-focused Call Center Specialist to join a team based in Philadelphia, Pennsylvania. The ideal Call Center Specialist candidate will deliver exceptional support to applicants while managing administrative responsibilities with precision. This contract to permanent Call Center Specialist position offers an excellent opportunity to grow within a well-respected organization. Click the apply button today and get your career moving in the right direction as a Call Center Specialist today. If you have any questions, please contact Robert half at 215-568-4580 and mention job reference# 03720-0013420015.</p><p><br></p><p>As a Call Center Specialist your responsibilities will include but aren't limited too:</p><p>• Assist applicants by scheduling and coordinating appointments with accuracy and a strong attention to detail.</p><p><br></p><p>• Download and organize medical records as PDFs, ensuring they are renamed and stored according to contract guidelines.</p><p><br></p><p>• Provide excellent customer service by addressing inquiries and resolving issues efficiently.</p><p><br></p><p>• Maintain accurate data entry records and ensure compliance with company standards.</p><p><br></p><p>• Collaborate with team members to manage shifting priorities and meet deadlines.</p><p><br></p><p>• Utilize Microsoft Office, Adobe, and customer service software to perform daily tasks effectively.</p><p><br></p><p>• Ensure all tasks are completed with a high degree of attention to detail.</p><p><br></p><p>• Perform additional administrative duties as required to support the team.</p>
<p>Are you passionate about creating exceptional customer experiences and leading teams to success? Robert Half is seeking a motivated and strategic Customer Experience Manager to join a local team!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Lead and develop a customer service team to ensure best-in-class interactions across all touchpoints (phone, digital, in-person).</li><li>Analyze customer feedback, identify trends, and collaborate cross-functionally to drive process improvements.</li><li>Develop and implement customer experience strategies aligned with business goals.</li><li>Set, monitor, and report on key performance indicators (KPIs) relating to customer satisfaction, retention, and loyalty.</li><li>Advocate for our customers by championing their needs within the organization.</li><li>Deliver ongoing training and coaching to customer-facing team members.</li><li>Manage escalation processes to resolve complex customer concerns quickly and professionally.</li></ul><p><br></p>