We are looking for a detail-oriented Collections Specialist to join our team in Houston, Texas. This Contract to permanent opportunity requires a proactive individual with expertise in accounts receivable processes, customer portal management, and cash posting. The role involves managing a high volume of invoices while maintaining strong customer relationships and resolving disputes efficiently.<br><br>Responsibilities:<br>• Manage the full accounts receivable cycle, including invoice creation, collections, and dispute resolution.<br>• Navigate and utilize multiple customer portals effectively to track payments and resolve issues.<br>• Process cash postings accurately and in a timely manner to ensure proper account reconciliation.<br>• Communicate with customers professionally to address payment inquiries and resolve disputes.<br>• Collaborate with the tax manager to upload and clear sales and use taxes in the Vertex system.<br>• Handle high transaction volumes of 1,500-2,000 invoices monthly with precision and efficiency.<br>• Ensure compliance with tax certificate requirements across various states.<br>• Work independently while taking direction and showing initiative in handling external collections.<br>• Build and maintain positive relationships with customers to support successful collections efforts.