<p><strong>Collections Specialist</strong></p><p><strong>Location:</strong> Humble/Kingwood area</p><p><strong>Schedule:</strong> Fully onsite</p><p><strong>Position Type:</strong> Contract-to-hire</p><p><strong>Position Summary:</strong></p><p>Our client is seeking a <strong>Collections Specialist</strong> to manage customer accounts, collect outstanding balances, resolve billing discrepancies, and maintain accurate account records. This role requires strong communication, problem-solving, and organizational skills, along with the ability to work cross-functionally to support timely payments and positive customer relationships.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage assigned accounts and contact customers regarding outstanding balances</li><li>Research and resolve billing discrepancies, payment issues, and account disputes</li><li>Maintain detailed collection notes, account records, and customer master data</li><li>Send invoices, statements, and collection communications</li><li>Collaborate with billing, sales, and operations teams to resolve account issues</li><li>Process credit memos and account adjustments as needed</li><li>Monitor aging reports and recommend actions to reduce past-due balances</li><li>Support escalated accounts and help develop collection strategies</li><li>Ensure compliance with company policies and procedures</li></ul>
<p><strong>Job Type:</strong> Full-Time, Long-Term Contract with Potential for Hire</p><p><strong>Schedule:</strong> Flexible Hours (7-4, 8-5)</p><p><strong>Work Arrangement:</strong> Hybrid – 4 days onsite, 1 day remote</p><p><strong>Position Summary</strong></p><p>Our client is seeking a Collections Specialist to manage a portfolio of B2B customer accounts and drive timely collection of outstanding receivables. This role works closely with customers, Sales, Customer Service, Credit, and Finance to resolve payment issues, reduce past-due balances, and support cash flow goals while maintaining strong customer relationships.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage an assigned portfolio of domestic and/or international B2B accounts.</li><li>Contact customers regarding overdue invoices by phone, email, and written correspondence.</li><li>Research and resolve invoice disputes, deductions, short payments, and unapplied cash.</li><li>Analyze payment trends and identify collection or credit risks.</li><li>Maintain accurate account notes and records in ERP and collection systems.</li><li>Collaborate cross-functionally to resolve payment issues quickly.</li><li>Reconcile customer accounts and escalate severely delinquent accounts when needed.</li><li>Prepare aging reports, collection updates, and support month-end AR activities.</li><li>Ensure compliance with company policies and recommend process improvements.</li></ul>
<p>We are looking for a Collections Specialist to support account resolution efforts for a healthcare organization in Houston, Texas. This Long-term Contract position focuses on managing receivables, addressing payment issues, and partnering with internal teams and external accounts to improve collection performance. The ideal candidate brings strong follow-through, sound judgment, and a customer-focused approach to resolving outstanding balances while maintaining positive business relationships.</p><p><br></p><p>Responsibilities:</p><p>•Investigate payment discrepancies and resolve underpayments by working directly with customers and internal stakeholders.</p><p>•Manage a portfolio of assigned accounts by tracking balances, reviewing account activity, and processing appropriate adjustments, write-offs, reconciliations, and credit-related documentation.</p><p>•Take proactive steps to lower past-due balances and improve the overall aging of receivables within the assigned account base.</p><p>•Partner with sales and other internal departments to secure required purchase order details and remove barriers to timely payment.</p><p>•Lead recurring account review meetings to discuss aging trends, open items, and next steps for resolution.</p><p>•Coordinate with sales, operations, and leadership when escalation is needed to speed up collections and settle overdue accounts.</p><p>•Provide timely updates and consistent follow-up to internal teams regarding account status, risks, and collection progress.</p><p>•Prepare and present regular reporting on high-priority accounts and work through credit hold issues within required timeframes to prevent extended account restrictions.</p><p>•Resolve customer disputes related to outstanding invoices while delivering attentive service to both internal and external partners.</p><p>•Stay informed on company offerings, policies, and procedures through ongoing training and apply that knowledge to daily collections activity.</p>
We are looking for a Credit & Collections Specialist to support accounts receivable performance for a wholesale distribution organization in Houston, Texas. This contract opportunity is ideal for a detail-oriented candidate who can balance credit evaluation, collections activity, and customer account resolution while maintaining strong internal and external relationships. The person in this role will manage a high-volume portfolio, help reduce aging balances, and make informed credit decisions that support both risk management and customer service.<br><br>Responsibilities:<br>• Manage a sizable portfolio of customer accounts by following up on past-due balances and driving timely payment resolution.<br>• Investigate billing questions, payment discrepancies, and disputed charges, then coordinate with customers and internal teams to bring accounts into balance.<br>• Review new and existing customer accounts to assess creditworthiness, establish appropriate terms, and recommend credit limits based on available financial and trade information.<br>• Maintain accurate documentation related to account status, collection activity, risk exposure, and incomplete credit files.<br>• Partner with branch personnel and sales teams to address account concerns, support customer relationships, and encourage payment within agreed terms.<br>• Monitor orders placed on credit hold and take timely action to release eligible transactions while communicating clearly on delinquent account status.<br>• Apply company credit policies and established guidelines when evaluating exposure, reviewing applications, and managing higher-risk or more complex accounts.<br>• Contact customers regarding overdue invoices and negotiate practical next steps to secure payment and reduce receivable aging.