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8 results for Call Center Specialist in Conroe, TX

Payroll Specialist
  • Houston, TX
  • remote
  • Temporary / Contract
  • 30.00 - 35.00 USD / Hourly
  • <p>Our client, located near downtown Houston, is seeking an experienced Payroll Specialist for a contract role within their Shared Services team. Reporting to the Payroll Supervisor, you’ll play a key part in preparing and processing all aspects of union and non-union payroll within weekly, bi-weekly, or semi-monthly payroll cycles.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Accurately process high-volume payrolls according to the established schedule and SOX compliance, using timekeeping system files, spreadsheet uploads, and manual data entry for employee hours.</li><li>Balance payroll and reconcile discrepancies quickly prior to transmission to the service provider.</li><li>Process overtime pay and ensure compliance with multi-state requirements.</li><li>Handle bonuses, special payments, and both cash and non-cash taxable fringe benefits.</li><li>Maintain employee records for direct deposits, garnishments, and tax setup (federal and state).</li><li>Calculate and process manual checks as needed.</li><li>Compile union packets for payment submissions and maintain a database of active unions, contract dates, and rates.</li><li>Respond promptly to payroll inquiries from employees, HR, and managers, providing outstanding customer service.</li><li>Maintain the confidentiality of payroll information.</li><li>Support additional projects or duties as assigned.</li></ul><p><br></p>
  • 2026-04-28T21:24:07Z
Credit Specialist
  • Houston, TX
  • onsite
  • Permanent / Full Time
  • 60000.00 - 64000.00 USD / Yearly
  • <p>Our client is looking for a detail-oriented Credit Specialist to support commercial credit and collections activities in Houston, Texas. This position focuses on evaluating customer credit information, helping manage account risk, and promoting timely payment across business accounts. The ideal candidate brings strong analytical ability, sound judgment, and at least 3 years of relevant experience in credit analysis and commercial collections.</p><p><br></p><p>Responsibilities:</p><p>• Review commercial credit applications and assess customer financial information to support informed credit decisions.</p><p>• Monitor account performance and payment trends to identify risk, recommend credit actions, and maintain healthy receivables.</p><p>• Work directly with business customers to resolve outstanding balances and drive effective commercial collection efforts.</p><p>• Maintain accurate credit records, account documentation, and supporting analysis within internal systems.</p><p>• Partner with sales, customer service, and finance teams to address account issues and support credit-related inquiries.</p><p>• Evaluate credit limits and payment terms based on account history, financial data, and overall risk exposure.</p><p>• Follow up on overdue invoices, negotiate payment arrangements when appropriate, and escalate concerns as needed.</p>
  • 2026-04-30T17:13:45Z
Collections Specialist
  • Houston, TX
  • onsite
  • Temporary to Hire
  • 26.00 - 30.00 USD / Hourly
  • We are looking for an AR / Collections Specialist to join a manufacturing organization in Houston, Texas on a contract basis with the potential for a permanent role. This position focuses on strengthening cash flow, maintaining accurate receivable records, and building productive relationships with business customers. The ideal candidate brings strong commercial collections experience, sound judgment, and the ability to manage priorities independently in a fast-paced environment.<br><br>Responsibilities:<br>• Manage commercial accounts receivable activities by monitoring open balances, following up on past-due invoices, and driving timely payment from business clients.<br>• Apply cash receipts accurately, reconcile account activity, and investigate discrepancies to keep customer ledgers current and reliable.<br>• Prepare and issue billing documents, review invoice accuracy, and coordinate with internal teams to resolve payment or documentation issues.<br>• Communicate with customers by phone and email to address outstanding balances, negotiate payment arrangements, and maintain positive business relationships.<br>• Analyze aging reports and collection trends to identify risk, prioritize follow-up efforts, and support stronger overall account performance.<br>• Maintain detailed records of collection activity, account status, and customer correspondence to support reporting and audit readiness.<br>• Partner with accounting and operations stakeholders to resolve disputes, improve receivable processes, and support ongoing financial accuracy.
  • 2026-04-22T19:38:49Z
Receptionist
  • Houston, TX
  • onsite
  • Temporary / Contract
  • 17.00 - 19.00 USD / Hourly
  • <p>We are seeking a dedicated and customer-focused professional to join our team as a Customer Service Representative supporting the Financial Aid department. This role serves as the first point of contact for students and parents, providing accurate information, guidance, and an exceptional service experience throughout the financial aid process.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary contact for incoming inquiries from students and parents via phone, email, and in-person interactions</li><li>Deliver high-quality customer service by actively listening, resolving concerns, and ensuring a positive experience</li><li>Provide clear and accurate information regarding financial aid programs, application processes, and timelines</li><li>Assist students and families in navigating FAFSA policies, procedures, and requirements</li><li>Maintain up-to-date knowledge of federal, state, and institutional financial aid regulations</li><li>Document all interactions and maintain accurate records in internal systems</li><li>Collaborate with the Financial Aid team to ensure consistent communication and service delivery</li><li>Escalate complex issues as needed while maintaining professionalism and follow-through</li></ul><p><br></p>
  • 2026-05-05T18:53:36Z
Receptionist
  • Houston, TX
  • onsite
  • Temporary / Contract
  • 20.00 - 22.00 USD / Hourly
  • <p>We are looking for a detail-oriented Receptionist to support daily front desk operations in Houston,TX. This Contract position will serve as a key point of contact for visitors, employees, and guests while helping maintain an organized and welcoming office environment. The ideal candidate brings strong customer service skills, administrative accuracy, and the ability to manage multiple priorities throughout the workday.</p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors and provide attentive front desk support to create a positive on-site experience.</p><p>• Answer incoming calls, direct inquiries appropriately, and relay messages in a timely manner.</p><p>• Coordinate meeting space bookings and help ensure conference rooms are prepared for scheduled use.</p><p>• Arrange catering requests for meetings and confirm delivery details as needed.</p><p>• Monitor pantry and office supply levels, replenish stock, and track inventory to support daily operations.</p><p>• Assist with guest access procedures and guide visitors to designated meeting areas.</p><p>• Support room setup activities to help meetings and events run smoothly.</p><p>• Provide additional administrative assistance based on day-to-day business needs.</p>
  • 2026-05-05T18:33:34Z
Receptionist
  • Houston, TX
  • onsite
  • Temporary / Contract
  • 15.00 - 15.00 USD / Hourly
  • <p>We are looking for a detail-oriented and welcoming Receptionist to support daily front-desk operations in Houston, Texas. Every Saturday, 1pm-9pm, $15/hr. </p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors and direct them appropriately while maintaining a courteous and welcoming front-desk presence.</p><p>• Answer incoming calls, respond to routine inquiries, and route messages to the correct team members in a timely manner.</p><p>• Perform accurate data entry and maintain organized records, files, and office documentation.</p><p>• Assist with general clerical support, including typing correspondence, preparing documents, and using Microsoft Word for routine office tasks.</p><p>• Coordinate front-office activities to help meetings, visitor arrivals, and daily administrative processes run smoothly.</p><p>• Maintain filing systems and ensure information is stored in a clear, accessible, and orderly manner.</p><p>• Provide customer service support by addressing questions courteously and helping resolve basic concerns efficiently.</p>
  • 2026-05-06T19:23:44Z
Sr. Payroll Manager, CPP
  • Houston, TX
  • onsite
  • Permanent / Full Time
  • 110000.00 - 120000.00 USD / Yearly
  • <p>Job Posting: Senior Payroll Manager (High-Volume, Multi-State/Union, Public Company)</p><p>Our client, a leading public company, is seeking an experienced Senior Payroll Manager to oversee payroll operations for a large, complex, and fast-paced environment. This role is ideal for a strategic leader who thrives in high-volume, multi-state, and unionized settings.</p><p><br></p><p>Key Responsibilities:</p><p>• Lead payroll operations for 7,000–10,000+ employees across multiple states (including California) and Canada, encompassing biweekly, weekly, and semi-monthly payrolls.</p><p>• Oversee a team of 4 Payroll Supervisors (each managing 5 specialists), providing mentorship, support, and career development.</p><p>• Ensure accurate, timely payroll processing for a diverse employee base (salaried, hourly, tipped, seasonal, union).</p><p>• Administer payroll for 100 union groups and manage complexity across 50 FEINs.</p><p>• Partner with HR and internal stakeholders to resolve payroll issues diplomatically, manage escalations, and foster a positive work environment.</p><p>• Implement and maintain procedures to ensure compliance with federal, state, local, and union requirements.</p><p>• Drive process improvements, leveraging ERP/payroll systems for optimal efficiency and accuracy.</p><p>• Step in to process payroll during peak periods or complex cycles.</p><p>• Collaborate cross-functionally, ensuring strong communication with Finance, HR, and other business units.</p><p><br></p><p>Required Qualifications:</p><p>• CPP certification (Certified Payroll Professional).</p><p>• Minimum 10 years payroll experience, with at least 5 years in a managerial role overseeing large teams.</p><p>• Expertise processing payroll for 10,000+ employees in a multi-state capacity, with mandatory California experience.</p><p>• Significant union payroll experience (processing for 100+ unions).</p><p>• Hands-on experience in public company payroll operations.</p><p>• Prior management of multiple FEINs.</p><p>• Strong HR background and proven success with de-escalating conflict and handling sensitive employee matters.</p><p>• Exceptional communication, leadership, and problem-solving skills.</p><p>• Major ERP/payroll system knowledge (e.g., ADP, Workday, SAP/Dayforce Ceridian).</p><p>• Customer service mindset; ability to address complex inquiries in a professional, solution-oriented manner.</p><p><br></p><p>Preferences:</p><p>• Canadian payroll experience is a plus. but not required.</p><p>Company Environment: Enjoy modern office spaces yet business casual dress code/environment and a collaborative, high-performance work culture.</p>
  • 2026-05-01T14:34:06Z
Receptionist
  • Pasadena, TX
  • onsite
  • Temporary to Hire
  • 17.00 - 17.00 USD / Hourly
  • <p>We are looking for a personable and organized Receptionist to support daily front desk operations. This contract opportunity is well suited for someone who enjoys creating a welcoming first impression while managing incoming calls and basic administrative tasks. The ideal candidate is comfortable handling a busy phone system, communicating effectively with visitors and callers, and keeping the reception area running smoothly. | M-F, 8AM-5PM, 77503 | $17/HR</p><p><br></p><p>Responsibilities:</p><p>• Greet guests and direct them to the appropriate staff members in a courteous and attentive manner.</p><p>• Manage a multi-line phone system by answering incoming calls promptly, transferring calls accurately, and taking clear messages when needed.</p><p>• Serve as the first point of contact for callers and visitors, ensuring a positive and efficient experience.</p><p>• Maintain the front desk area so it remains organized, presentable, and ready to support daily business activity.</p><p>• Assist with routine administrative support such as documenting messages, handling basic office communication, and coordinating front office needs.</p><p>• Monitor incoming inquiries and route information to the correct department for timely follow-up.</p>
  • 2026-05-08T13:28:42Z