We are looking for a skilled Systems Engineer to join our team in Boston, Massachusetts. In this role, you will focus on managing and optimizing messaging and collaboration platforms, ensuring robust security measures, and providing technical expertise to support organizational goals. This is a long-term contract position within the banking industry, offering an excellent opportunity to work on cutting-edge solutions.<br><br>Responsibilities:<br>• Oversee the integration of Office 365 tenants to streamline collaboration and communication systems.<br>• Manage migrations and updates related to hybrid Exchange infrastructure, ensuring seamless operations.<br>• Perform administrative tasks for Microsoft Exchange and Cisco IronPort systems to optimize functionality.<br>• Design, monitor, and enhance the performance of messaging and collaboration platforms.<br>• Implement and refine security measures within Office 365 and Azure environments, including Conditional Access Policies and Data Loss Prevention strategies.<br>• Coordinate with monitoring teams to achieve efficient oversight of messaging systems.<br>• Collaborate with server, Azure, and help desk teams to resolve issues linked to Office 365 applications.<br>• Develop and maintain documentation for system upgrades, integrations, and best practices.<br>• Conduct capacity planning and performance tuning to ensure system reliability and scalability.
We are looking for an experienced Application Support Specialist to manage and maintain a suite of Microsoft-based enterprise applications. This contract-to-permanent position is based in Lowell, Massachusetts, and offers the opportunity to work on diverse systems while collaborating with internal teams to enhance application performance. The ideal candidate will have a strong background in system integrations, troubleshooting, and user access management.<br><br>Responsibilities:<br>• Deliver Tier II support for a variety of Microsoft-based business applications, ensuring quick and effective resolution of issues.<br>• Administer and troubleshoot user authentication and configurations within Okta, maintaining secure access across systems.<br>• Facilitate integrations between internal platforms and third-party systems, ensuring seamless functionality.<br>• Utilize SQL to query databases, troubleshoot issues, and validate data integrity without engaging in development activities.<br>• Collaborate with internal stakeholders to identify and resolve application performance issues.<br>• Monitor and support various software applications, ensuring they operate efficiently.<br>• Maintain Active Directory configurations and permissions to support enterprise operations.<br>• Provide technical guidance on Dell and Cisco technologies, ensuring hardware compatibility with supported applications.<br>• Contribute to system upgrades and application enhancements to optimize user experience.
<p><strong>M365 Implementation Engineer</strong></p><p>Location: Remote</p><p>Department: Professional Services</p><p>Type: Full-Time</p><p><br></p><p><strong>About the Role</strong></p><p>We are seeking an experienced M365 Implementation Engineer to join our Professional Services team. This position combines hands-on engineering work with frequent client interaction. You will design, deploy, and optimize Microsoft 365 solutions while collaborating directly with customers through daily video calls, workshops, and project updates.</p><p>This role is ideal for someone who enjoys both the technical side of M365 and the client-facing aspects of consulting.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Lead the deployment, configuration, and migration of Microsoft 365 services in client environments.</li><li>Deliver solutions across collaboration, communication, and cloud productivity platforms within the M365 ecosystem.</li><li>Meet with clients regularly through video calls to gather requirements, present progress, and provide technical guidance.</li><li>Develop automated workflows, apps, and dashboards using the Power Platform to streamline business processes.</li><li>Implement best practices around identity, governance, compliance, and security within the M365 tenant.</li><li>Troubleshoot escalated issues and support clients throughout project delivery.</li><li>Work closely with project managers and stakeholders to translate requirements into effective technical solutions.</li></ul><p><br></p>
<p>We are looking for an IT Admin to join our client's team on contract to permanent basis in Boston, Massachusetts. In this role, you will be responsible for supporting and enhancing IT systems while providing hands-on assistance to employees. This position requires a proactive approach to problem-solving and the ability to deliver exceptional technical solutions in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Deliver responsive and detail-oriented IT support to address user needs and business demands.</p><p>• Administer and maintain back-office systems, including servers, storage, and networking solutions.</p><p>• Manage and oversee SaaS-based applications such as Office 365, Slack, and Zoom.</p><p>• Develop and document efficient processes for onboarding and offboarding employees.</p><p>• Perform hardware inventory management to ensure timely availability for user needs.</p><p>• Provide remote assistance for networking, storage, and systems administration tasks.</p><p>• Foster strong relationships with internal stakeholders to enhance collaboration and support.</p><p>• Independently resolve technical issues, conduct root cause analysis, and implement preventive measures.</p><p>• Communicate effectively across teams and stakeholders to ensure clarity and alignment.</p><p>• Author and share detailed documentation for both user education and IT operations. </p>