<p>We are seeking experienced CyberArk L2/L3 Administrator to support an enterprise Privileged Access Management (PAM) environment focused on server-based access control. This role will work alongside an existing CyberArk SME to manage privileged account onboarding, password rotation, incident response and audit support. This is a hands-on operational role requiring strong CyberArk knowledge, solid troubleshooting ability, and comfort working in a fast-moving environment with on-call expectations.</p><p><br></p><p>This role is 4 days/week onsite in Marysville, OH</p><p><br></p><p><strong>CyberArk Administration</strong></p><p>• Support CyberArk EPV, PVWA, CPM, and PSM modules in a large enterprise environment</p><p> • Perform privileged account onboarding into CyberArk safes (currently a manual process)</p><p> • Manage password rotation, reconciliation, and platform configuration</p><p> • Monitor and troubleshoot access failures, rotation errors, and session issues</p><p> • Assist with time‑boxed privileged access and Break Glass workflows</p><p><strong>Operational Support</strong></p><p>• Work from ServiceNow request queues (access, activities, break/fix) with a 2‑day SLA</p><p> • Respond to severity‑based incidents; Sev1 requires 2‑hour response</p><p> • Participate in weekend on‑call rotations (Sat → Sun)</p><p> • Assist users with CyberArk workflows and provide training as needed</p><p><strong>Audit, Compliance & Security</strong></p><p>• Provide evidence for audits, including access approvals and session recording review</p><p> • Investigate suspicious activity using CyberArk logs and integrated SIEM alerts (QRadar)</p><p> • Support Disaster Recovery activities (e.g., adjusting password rotation parameters)</p><p><strong>Process Improvement & Automation</strong></p><p>• Recommend improvements to reduce manual onboarding</p><p> • Use scripting (PowerShell/Python) to streamline repeatable tasks</p><p> • Contribute to future automation between ServiceNow and CyberArk</p>