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2 results for Help Deskdesktop Support Analyst in Columbus, OH
- Columbus, OH
- onsite
- Temporary
- 20 - 21 USD / Hourly
- <p>Robert Half is looking to bring on contract Digital Support Specialists to support a premier financial partner,<strong> onsite in Columbus, OH</strong>. The Digital Support Specialist is an excellent opportunity for customer service professionals with a passion for finance. This exciting contract opportunity combines attention to detail with strong organization to bring customers their best experience. Apply to become a Digital Support Specialist today!</p><p><br></p><p>Responsibilities:</p><ul><li>Provide customer support self-service banking platforms, assisting customers with troubleshooting account issues and access</li><li>Provide support for general account and deposit inquiries </li><li>Provide a high level of customer support, asking proactive questions to determine additional and future needs</li><li>Adhere to all compliance, security, and operational standards to ensure no risk</li><li>Demonstrate company values and appropriate conduct in every customer interaction</li><li>Collaborate with internal partners and back-office teams to resolve escalated issues and ensure a positive customer experience</li></ul><p><br></p>
- 2026-03-27T00:00:00Z
- Columbus, OH
- onsite
- Temporary
- 42.75 - 57.5 USD / Hourly
- We are looking for a skilled Systems Analyst to join our team in Columbus, Ohio. This is a contract position offering an exciting opportunity to contribute to the integration of electronic data exchanges and interface systems. The role involves collaborating with multiple vendors, analyzing data structures, and ensuring seamless testing and implementation of system interfaces.<br><br>Responsibilities:<br>• Coordinate with business and technical teams to understand requirements and design elements for module and system integration.<br>• Analyze data structures and provide expert guidance on data mapping and system configurations.<br>• Review and oversee coding and configurations developed for managing data exchanges between various modules and trading partners.<br>• Develop and execute comprehensive test plans, test cases, and test data for validating software changes.<br>• Facilitate interface testing, trading partner testing, and end-to-end testing across multiple systems and vendors.<br>• Lead defect triage sessions, ensuring efficient tracking and resolution of issues across teams.<br>• Monitor project schedules, track testing execution progress, and communicate risks or issues promptly.<br>• Prepare and deliver detailed test results, metrics, and summary reports to leadership.<br>• Act as a liaison between vendors, business users, and module teams to troubleshoot and resolve escalated issues.<br>• Maintain high standards of professionalism, integrity, and accountability in all tasks.
- 2026-04-07T00:00:00Z