<p>We are looking for a Quality Assurance Engineer to strengthen software quality initiatives for an organization in Columbus, Ohio. This role focuses on creating and advancing automated testing approaches that improve application stability, performance, and dependability across enterprise platforms. The ideal candidate will work closely with cross-functional teams to promote quality throughout development and deliver clear insight into testing outcomes.</p><p><br></p><p>Responsibilities:</p><p>• Build, refine, and support automated testing frameworks covering user interface, API, and backend validation.</p><p>• Shape the overall automation approach by defining practical standards, processes, and quality-focused engineering practices.</p><p>• Transform manually executed test scenarios into reliable automated scripts that improve efficiency and repeatability.</p><p>• Embed automated test execution within continuous integration and delivery workflows to support rapid, dependable releases.</p><p>• Run and maintain functional, regression, and smoke test suites to confirm application readiness and stability.</p><p>• Investigate defects and failed test results to identify underlying causes and help drive effective resolution.</p><p>• Communicate test progress, quality indicators, and outcome summaries to project stakeholders and delivery teams.</p><p>• Partner with product, business, development, and QA colleagues to confirm requirements are testable and quality expectations are achieved.</p><p>• Guide and support team members in the use of automation tools, frameworks, and sound testing practices.</p>
We are looking for a Senior Application Support Engineer to provide advanced application support and technical leadership for critical warehouse and transportation systems in Westerville, Ohio. This Long-term Contract position focuses on maintaining reliable operations, resolving complex incidents, and improving the performance of enterprise applications that support distribution and shipping activities. The role also involves cross-functional collaboration, technical documentation, user guidance, and participation in recovery readiness efforts to help ensure business continuity.<br><br>Responsibilities:<br>• Deliver second-level support for warehouse management and transportation applications, addressing complex issues and restoring service in a timely manner.<br>• Monitor, maintain, and administer Manhattan Active Warehouse Management and related platform components that support receiving, picking, packing, shipping, and labor functions.<br>• Support Centiro and other SaaS-based peripheral solutions by handling configuration updates, integration issues, and outbound shipping workflow troubleshooting.<br>• Provide operational support for associated Windows- and Linux-based systems that interact with core business applications and peripheral technologies.<br>• Investigate application and system problems through log review, data analysis, and root cause identification, and implement corrective actions aligned with development standards.<br>• Partner with frontline support, senior technical teams, and business stakeholders to coordinate escalations, communicate status, and drive issue resolution.<br>• Create and maintain support documentation, procedures, and training materials to improve knowledge sharing and user readiness.<br>• Participate in disaster recovery planning and exercises, and contribute technical leadership during testing and restoration activities.<br>• Assist with software installation, release coordination, and controlled deployment activities across multiple departments and supported solutions.<br>• Develop or enhance technical solutions that improve application stability, team efficiency, and customer service outcomes.