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2 results for Data Security Analyst in Columbia, SC
- Newberry, SC
- onsite
- Temporary to Hire
- 23 - 25 USD / Hourly
- <p>We are looking for a Help Desk/Desktop Support Analyst to support daily technology operations for a manufacturing environment in South Carolina. This contract opportunity with potential for a permanent role is ideal for someone who enjoys resolving end-user issues, maintaining reliable desktop performance, and delivering responsive technical assistance. The person in this role will provide hands-on support for Microsoft Windows systems, user access needs, and service desk requests while helping keep workplace technology running smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Deliver front-line technical support for desktop, laptop, and peripheral issues reported by employees across the site.</p><p>• Investigate and resolve Microsoft Windows 11 problems related to performance, access, software functionality, and general usability.</p><p>• Manage incoming service desk requests, document work performed, and provide timely updates through the ticketing process.</p><p>• Create, modify, and disable user accounts and permissions within Active Directory based on business needs.</p><p>• Diagnose routine hardware and software issues and apply practical solutions to restore productivity quickly.</p><p>• Set up, configure, and maintain end-user workstations to ensure consistent operation and compliance with support standards.</p><p>• Escalate more complex incidents when necessary while coordinating with internal teams to drive issue resolution.</p><p>• Assist with technical changes, deployments, or support activities tied to desktop environment updates when required.</p>
- 2026-08-19T00:00:00Z
- Columbia, SC
- onsite
- Permanent / Full Time
- 0 - 0 USD / Yearly
- <p>Robert Half is hiring! We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical support for end users in Columbia, South Carolina. In this role, you will diagnose hardware, software, and access-related issues while delivering clear updates and dependable service throughout the resolution process. The ideal candidate brings hands-on experience supporting Windows environments, Microsoft 365 tools, and user account administration in a fast-paced support setting.</p><p><br></p><p>Responsibilities:</p><p>• Provide frontline technical assistance for desktop and laptop issues across Windows-based environments.</p><p>• Support users with Microsoft 365 applications, including email, collaboration, and file storage tools such as Outlook, Teams, and OneDrive.</p><p>• Investigate and resolve everyday support requests involving login problems, locked accounts, software malfunctions, and slow or unstable devices.</p><p>• Maintain accurate incident and service request records in the designated ticketing platform, ensuring each case is fully documented from intake through closure.</p><p>• Record issue details, troubleshooting activities, and final outcomes clearly to support knowledge sharing and service quality.</p><p>• Assess incoming requests, set priorities based on business impact, and manage workload to meet response expectations.</p><p>• Keep users informed on progress, next steps, and resolution status to deliver a positive support experience.</p><p>• Route advanced or unresolved problems to the appropriate internal IT teams and collaborate with network, systems, application, or external vendor contacts when needed.</p>
- 2026-08-04T00:00:00Z