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2 results for Customer Service Supervisor in Columbia, SC

Irmo, SC
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Experience Specialist to join a short-term Contract opportunity supporting a ~2 month project in Irmo, South Carolina. This position is ideal for someone who enjoys engaging with customers, coordinating outreach, and creating positive interactions that help drive business results. The role moves quickly and offers the chance to contribute immediately, with potential for longer-term consideration based on project success. Responsibilities:• Conduct outbound outreach to prospective customers and schedule appointments that support the pilot program’s goals.• Respond to customer questions through phone and email while delivering attentive, service-focused communication.• Manage multiple browser-based tools and internal systems efficiently to document interactions and track follow-up activity.• Identify customer concerns, including basic connectivity-related issues, and direct inquiries to the appropriate support path when needed.• Maintain accurate records of conversations, appointment outcomes, and next steps to keep the project organized and on schedule.• Collaborate with team members and leadership to share feedback, improve engagement efforts, and support daily performance targets.
2026-08-24T00:00:00Z

Columbia, SC
onsite
Temporary to Hire
16.15 - 18.7 USD / Hourly
We are looking for a Bilingual Customer Service Representative to join a service-focused team in Columbia, South Carolina. This Contract to Permanent opportunity is ideal for someone who enjoys helping customers, communicates clearly, and can stay organized in a moderately fast-moving call center setting. The person in this role will support customer interactions across phone and order-related activities while using Microsoft Office tools to keep information accurate and up to date. Responsibilities:• Respond to incoming customer calls with accuracy and a helpful approach.• Place outbound calls as needed to provide updates, gather information, or resolve open customer issues.• Enter and maintain order details carefully, ensuring records are complete and current.• Assist customers with questions, service requests, and general account-related concerns.• Use Outlook, Word, and Excel to manage communication, document activity, and track basic information.• Handle multiple tasks efficiently while maintaining attention to detail in a steady to fast-paced environment.• Follow workplace expectations for attendance, scheduling, and a business casual presentation with attention to detail.• Support team service goals by delivering courteous interactions and timely follow-up.
2026-08-21T00:00:00Z