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1 result for Help Desk Support Manager in Colorado Springs, CO

Colorado Springs, CO
onsite
Contract / Temporary to Hire
22 - 23 USD / Hourly
We are looking for a Service Desk Coordinator to join our team in Colorado Springs, Colorado, on a contract-to-permanent basis. In this role, you will provide essential administrative and technical support to ensure smooth operations for our internal staff. This position is ideal for an organized and meticulous individual with a strong ability to assist users and manage technology resources effectively. Responsibilities: • Facilitate technology onboarding and offboarding processes, including equipment setup, access management, and asset tracking. • Provide first-level technical support and troubleshoot basic hardware and network issues for end-users. • Manage and maintain accurate inventory records for IT equipment and system documentation. • Assist with updates to user roles, permissions, and accounts in Active Directory and Azure. • Support the functionality of conference rooms, printers, and other office equipment as needed. • Handle inbound calls and user inquiries, providing timely and clear communication regarding IT requests or issues. • Participate in team meetings, training sessions, and initiatives to improve IT support processes. • Deliver excellent customer service by addressing technical concerns in a thorough and approachable manner.
2026-04-16T00:00:00Z