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5 results for Desktop Support Analyst in Colorado Springs, CO

Help Desk/Desktop Support Analyst

Aurora, CO
onsite
Temporary / Contract
27.71 - 32.09 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide front-line and mid-level support in a cloud-focused Microsoft 365 environment serving clients in Aurora, Colorado. This Long-term Contract position combines user support, Microsoft 365 administration, and direct client interaction, with a strong emphasis on resolving access, collaboration, and device-related issues. The role will also contribute to initiatives involving tenant consolidation, branding updates, and domain-related changes while maintaining a secure and responsive end-user experience. Responsibilities: • Deliver Tier I and Tier II support for Microsoft 365 users by resolving issues related to email, Teams, Outlook, access, and general productivity tools. • Investigate and correct problems affecting Windows 11 desktops and laptops, especially when cloud applications or identity settings influence performance and connectivity. • Assist with Microsoft 365 tenant integration efforts by preparing configurations, performing setup tasks, validating functionality, and supporting rollout readiness. • Manage device configuration activities and help address identity and authentication issues within Entra ID and related access systems. • Communicate clearly with employees and leadership regarding planned Microsoft 365 updates, branding changes, domain impacts, and user access considerations. • Apply established security procedures when processing access adjustments, account changes, and deactivation requests to ensure compliance with approval standards. • Handle day-to-day break/fix support in a primarily cloud-based environment, focusing on efficient issue resolution with limited dependence on physical hardware support. • Partner with stakeholders and end users to explain technical changes in a business-friendly manner and maintain a high level of customer service. • Support operational improvements by identifying recurring issues and contributing to a more stable and secure Microsoft ecosystem.
2026-05-12T14:48:41Z

Customer Support Engineer

Denver, CO
remote
Permanent / Full Time
77000.00 - 108000.00 USD / Yearly
We are looking for a Customer Support Engineer to assist customers using an edge cloud platform in Denver, Colorado. This position focuses on resolving technical issues tied to content delivery, compute behavior, and platform configuration while helping users improve reliability and performance. The role is part of a customer-facing technical team and is well suited for someone who can investigate network and application behavior, communicate clearly, and support customers in a fast-moving service environment. Responsibilities: • Investigate customer-reported problems related to edge delivery, caching behavior, request handling, headers, and compute-based applications. • Examine platform configurations and recommend adjustments that improve cache efficiency, response quality, and overall service performance. • Support customers in navigating the platform interface, service configuration areas, and monitoring tools to resolve technical questions effectively. • Review logs, metrics, and network data to identify root causes, prioritize incidents, and determine the next steps for resolution. • Explain platform behavior and edge architecture concepts in a practical way so customers can apply stronger troubleshooting methods. • Route advanced or unresolved technical issues to higher-level engineering teams with clear documentation and findings. • Contribute to scheduled on-call support and assist during major service events that require active monitoring and rapid response. • Document recurring issues, solutions, and support insights to improve internal knowledge sharing and customer experience.
2026-05-22T15:34:09Z

Legal Financial Systems Analyst

Denver, CO
onsite
Permanent / Full Time
90000.00 - 115000.00 USD / Yearly
We are looking for a Legal Financial Systems Analyst to join a collaborative analytics team supporting financial operations in Denver, Colorado. This position blends systems expertise with financial analysis, serving as a key partner to finance stakeholders on application support, workflow improvement, and data-driven decision-making. The role is ideal for someone who understands the mechanics of billing and accounting in a services environment and enjoys solving technical and process-related challenges. Responsibilities: • Serve as the primary connection between finance users and technology solutions, translating operational needs into effective system support and enhancements. • Diagnose application issues, coordinate resolutions, and help maintain reliable performance across financial platforms used for billing, accounting, and reporting. • Contribute to system updates, testing activities, and ongoing optimization efforts to improve stability, usability, and efficiency. • Analyze financial and operational data to identify trends, support reporting needs, and recommend process improvements. • Support day-to-day billing and accounting workflows by ensuring financial systems align with business requirements and user expectations. • Partner with internal analytics team members and leadership to strengthen reporting capabilities and overall financial productivity. • Assist with administration and usage of core tools such as Aderant and reporting platforms, while supporting related applications tied to timekeeping, workflow, or expense management when needed.
2026-06-05T20:18:43Z

Tax Analyst, Transaction Tax

Englewood, CO
onsite
Permanent / Full Time
65000.00 - 75000.00 USD / Yearly
We are looking for a detail-oriented Tax Analyst to support transactional tax compliance for a wholesale organization in Englewood, Colorado. This role focuses on preparing filings, maintaining accurate tax records, and helping ensure reporting reflects current regulations across multiple jurisdictions. The position also partners with finance and operational teams to research tax matters, address notices, and support audit-related activities. Responsibilities:• Prepare and submit sales and use tax filings with accurate payment support to meet all established deadlines.• Complete assigned indirect tax returns, including specialized non-income tax filings such as beverage and dairy taxes, in accordance with jurisdictional requirements.• Reconcile monthly tax accounts, investigate discrepancies, and take corrective action to resolve outstanding variances.• Assist with state and local tax examinations by gathering documentation, analyzing data, and supporting follow-up actions tied to audit outcomes.• Produce recurring and ad hoc transactional tax reports to support compliance, analysis, and internal reporting needs.• Review and respond to tax notices in a timely manner, coordinating research and documentation needed for resolution.• Collaborate with finance teams, facility accounting staff, and other business partners to understand transactions and promote accurate tax treatment.• Track changes in tax laws and rates, research technical guidance, and apply findings to transactional tax reporting processes.• Maintain organized tax records and support the ongoing administration of sales tax software to improve collection and reporting accuracy. Benefits for the Tax Analyst includes a hybrid work schedule, competitive medical/dental/vision coverage, 401k with company match, paid holidays and PTO.
2026-06-05T23:55:25Z

Sr. Accountant

Denver, CO
onsite
Permanent / Full Time
80000.00 - 94000.00 USD / Yearly
We are looking for an experienced Senior Accountant to join our team in Denver, Colorado. This role involves managing key accounting processes to ensure timely and accurate financial reporting, while also supporting compliance with regulatory requirements. The ideal candidate will bring expertise in general accounting, financial analysis, and strategic process improvement. Responsibilities: • Oversee and support month-end, quarter-end, and year-end close processes to ensure accurate financial reporting and compliance with regulatory standards. • Analyze complex financial data, reconcile accounts, and prepare detailed ledger entries to maintain the integrity of accounting records. • Develop and present financial reports, property valuations, and inter-company billings to support business operations. • Lead or participate in special projects, such as system upgrades, rate case analysis, and process improvement initiatives. • Provide expert consultation on financial matters to internal stakeholders, including interpreting account codes and resolving work order issues. • Prepare presentations and statistical reports to communicate operating results to management and external parties. • Stay informed about changes in local, state, and federal regulations to ensure compliance and adapt processes as needed. • Train and mentor analysts who are newer to the field, providing guidance on technical and process-related matters.
2026-06-05T20:28:41Z