3 results for Support Specialist in Cockeysville, MD

Operations Specialist

Washington, DC
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a detail-oriented Operations Specialist to join our team on a contract basis in Washington, District of Columbia. In this role, you will manage operational tasks related to package handling, customer communication, and mail logistics. This is an excellent opportunity for professionals who thrive in fast-paced environments and possess strong organizational skills. Responsibilities: • Review and determine the acceptance or rejection of incoming packages based on established criteria. • Maintain accurate logs of all operational activities, ensuring data is up-to-date and accessible. • Communicate effectively with customers to address inquiries and provide updates on package statuses. • Organize and coordinate the shipment of documents and mail on a weekly schedule. • Utilize CRM tools to manage and track customer interactions and operational workflows. • Process data efficiently to support accurate recordkeeping and reporting. • Ensure timely handling of daily mail operations, meeting organizational deadlines. • Collaborate with team members to enhance workflow efficiency and resolve operational challenges.
2026-03-09T00:00:00Z

Human Resources Specialist

Towson, MD
onsite
Permanent
65000 - 76000 USD / Yearly
Robert Half seeking an experienced and detail-oriented Human Resources Specialist with strong payroll experience to join our team. This role plays a key part in supporting daily HR operations while ensuring accurate and timely payroll processing. This is a direct-hire position that offers full-benefits and a hybrid work schedule. The ideal candidate brings a solid understanding of payroll administration, HR best practices, and employment compliance, along with the ability to manage confidential information with discretion and professionalism. If interested, please contact Cody Marshall at Robert Half or apply directly to this posting. Key ResponsibilitiesPayroll Administration<ul><li>Process bi-weekly or semi-monthly payroll accurately and on schedule</li><li>Maintain payroll records, including earnings, deductions, and tax filings</li><li>Ensure compliance with federal, state, and local wage and hour laws</li><li>Reconcile payroll reports and resolve discrepancies</li><li>Coordinate payroll changes including new hires, terminations, benefits deductions, and status updates</li><li>Assist with year-end payroll activities, including W-2 processing and reporting</li><li>Support payroll audits and reporting requirements</li></ul>Human Resources Support<ul><li>Assist with onboarding and offboarding processes</li><li>Maintain employee records and ensure HRIS data accuracy</li><li>Support benefits administration and employee inquiries</li><li>Assist with employee relations matters and policy interpretation</li><li>Help coordinate performance management and training initiatives</li><li>Ensure compliance with employment laws and internal policies</li><li>Provide general administrative support to the HR department</li></ul>
2026-03-02T00:00:00Z

Deskside Support Technician

Washington, DC
onsite
Temporary
38.43 - 38.43 USD / Hourly
We are seeking an experienced Deskside Support Technician (Tier II) to provide high‑quality technical support across multiple Federal offices. This role supports critical agency operations by ensuring reliable workstation performance, rapid issue resolution, and exceptional customer engagement for both standard users and senior leadership.The ideal candidate brings strong Tier II troubleshooting skills, deep familiarity with Windows enterprise environments, and the ability to deliver timely, professional support in a customer‑focused, mission‑driven setting. This position requires working independently across multiple buildings, prioritizing tickets based on urgency and impact, and maintaining meticulous documentation in an ITSM system. Key Responsibilities:· Provide deskside support for DOJ users, responding to dispatched tickets and walk-up issues with professionalism and urgency.· Perform break/fix repair on laptops, desktops, and related hardware, including hard drive and battery replacements.· Install and configure specialty software applications not distributed through SCCM.· Remove or disable devices on the network at the direction of Security.· Troubleshoot and resolve printer issues, including diagnosing hardware faults and installing toner.· Deliver “white glove” support to DOJ senior management and leadership offices with timely, polished, and customer-first execution.· Maintain accurate, up-to-date documentation within the ITSM ticketing system to meet SLA and performance reporting standards.· Work across multiple Washington, DC buildings independently, managing daily priorities without direct oversight.· Support standard DOJ technology environments including Windows 10, Microsoft Office, Exchange/Outlook, and common enterprise productivity tools.
2026-03-03T00:00:00Z