5 results for Support Specialist in Cockeysville, MD

Application Support Engineer

Glen Rock, PA
onsite
Permanent
100000 - 105000 USD / Yearly
We are looking for an experienced Application Support Engineer to oversee and execute technical projects, ensuring efficient operations and seamless application functionality. This role requires a proactive individual with strong organizational and problem-solving skills, capable of managing various tasks, including project planning and vendor coordination. The position is based in Glen Rock, Pennsylvania. Responsibilities: • Develop, manage, and execute small to mid-size capital projects from inception to completion. • Create detailed user and functional specifications, project plans, and scopes of work to guide project execution. • Prepare comprehensive requests for quotes and other necessary documentation to support procurement processes. • Identify and evaluate potential manufacturers, suppliers, integrators, and contractors to ensure optimal project outcomes. • Conduct thorough reviews of competitive bids to select the most suitable vendors for project needs. • Collaborate with stakeholders to ensure project alignment with organizational goals and requirements. • Ensure compliance with industry standards and regulations throughout the project lifecycle. • Utilize AutoCAD and Autodesk tools to design and refine technical solutions. • Monitor project timelines and budgets, addressing any issues promptly to ensure successful delivery. • Provide technical support and troubleshooting for applications to maintain operational efficiency.
2026-03-13T00:00:00Z

Human Resources Specialist

Towson, MD
onsite
Permanent
65000 - 76000 USD / Yearly
Robert Half seeking an experienced and detail-oriented Human Resources Specialist with strong payroll experience to join our team. This role plays a key part in supporting daily HR operations while ensuring accurate and timely payroll processing. This is a direct-hire position that offers full-benefits and a hybrid work schedule. The ideal candidate brings a solid understanding of payroll administration, HR best practices, and employment compliance, along with the ability to manage confidential information with discretion and professionalism. If interested, please contact Cody Marshall at Robert Half or apply directly to this posting. Key ResponsibilitiesPayroll Administration<ul><li>Process bi-weekly or semi-monthly payroll accurately and on schedule</li><li>Maintain payroll records, including earnings, deductions, and tax filings</li><li>Ensure compliance with federal, state, and local wage and hour laws</li><li>Reconcile payroll reports and resolve discrepancies</li><li>Coordinate payroll changes including new hires, terminations, benefits deductions, and status updates</li><li>Assist with year-end payroll activities, including W-2 processing and reporting</li><li>Support payroll audits and reporting requirements</li></ul>Human Resources Support<ul><li>Assist with onboarding and offboarding processes</li><li>Maintain employee records and ensure HRIS data accuracy</li><li>Support benefits administration and employee inquiries</li><li>Assist with employee relations matters and policy interpretation</li><li>Help coordinate performance management and training initiatives</li><li>Ensure compliance with employment laws and internal policies</li><li>Provide general administrative support to the HR department</li></ul>
2026-03-02T00:00:00Z

Help Desk/Desktop Support Analyst

Emigsville, PA
onsite
Permanent
80000 - 120000 USD / Yearly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Emigsville, Pennsylvania. This role requires expertise in Infor Syteline, Factory Track, and advanced reporting tools, as well as a strong background in system administration and troubleshooting. The ideal candidate will be dedicated to providing reliable technical support and developing solutions that enhance business processes. Responsibilities: • Administer and maintain Infor Syteline multi-tenant and multisite environments, ensuring optimal performance and reliability. • Provide direct support and troubleshooting for Factory Track, including ShopFloor and mobility applications. • Develop and manage Infor Birst spaces and dashboards, utilizing Syteline data through Infor Datalake for advanced reporting. • Create custom reports and flexforms in Syteline, using compiled assemblies to meet organizational needs. • Oversee system administration for Infor and Syteline, including finite supply chain and user support. • Develop solutions using Mongoose, including stored procedures and custom methods, to address specific business requirements. • Design and implement new forms, scripts, and methods in Syteline's Event System to streamline processes. • Administer Rhythm eComm systems, including credit card integration for Syteline. • Collaborate with teams to ensure effective system functionality and resolve technical issues promptly.
2026-03-12T00:00:00Z

Help Desk/Desktop Support Analyst

Washington, DC
onsite
Temporary
51.4615 - 59.587 USD / Hourly
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Washington, District of Columbia. In this role, you will provide technical support and troubleshooting assistance to ensure smooth operations for our users. This is a long-term contract position offering an excellent opportunity to showcase and enhance your IT support skills. Responsibilities: • Provide first-line technical support to users, addressing hardware, software, and network-related issues. • Manage and resolve service desk tickets efficiently, ensuring timely follow-up and documentation. • Troubleshoot and resolve issues related to Microsoft Windows 10 and related applications. • Administer user accounts and permissions through Active Directory. • Assist with configuring and maintaining desktop systems to meet organizational needs. • Perform basic troubleshooting for system errors and connectivity problems. • Collaborate with other IT teams to escalate and resolve complex technical issues. • Maintain accurate records of issues and their resolutions in the service management system.
2026-03-23T00:00:00Z

Deskside Support Technician

Washington, DC
onsite
Temporary
38.43 - 38.43 USD / Hourly
We are seeking an experienced Deskside Support Technician (Tier II) to provide high‑quality technical support across multiple Federal offices. This role supports critical agency operations by ensuring reliable workstation performance, rapid issue resolution, and exceptional customer engagement for both standard users and senior leadership.The ideal candidate brings strong Tier II troubleshooting skills, deep familiarity with Windows enterprise environments, and the ability to deliver timely, professional support in a customer‑focused, mission‑driven setting. This position requires working independently across multiple buildings, prioritizing tickets based on urgency and impact, and maintaining meticulous documentation in an ITSM system. Key Responsibilities:· Provide deskside support for DOJ users, responding to dispatched tickets and walk-up issues with professionalism and urgency.· Perform break/fix repair on laptops, desktops, and related hardware, including hard drive and battery replacements.· Install and configure specialty software applications not distributed through SCCM.· Remove or disable devices on the network at the direction of Security.· Troubleshoot and resolve printer issues, including diagnosing hardware faults and installing toner.· Deliver “white glove” support to DOJ senior management and leadership offices with timely, polished, and customer-first execution.· Maintain accurate, up-to-date documentation within the ITSM ticketing system to meet SLA and performance reporting standards.· Work across multiple Washington, DC buildings independently, managing daily priorities without direct oversight.· Support standard DOJ technology environments including Windows 10, Microsoft Office, Exchange/Outlook, and common enterprise productivity tools.
2026-03-03T00:00:00Z