We are looking for a dedicated Customer Service Representative to join our team in Cleveland, Ohio. This role combines customer engagement and inside sales responsibilities, focusing on account management and order entry tasks. As a Contract to permanent position, this opportunity offers the potential for long-term growth in a collaborative and detail-oriented environment.<br><br>Responsibilities:<br>• Manage and maintain existing customer accounts, ensuring satisfaction and prompt resolution of any issues.<br>• Develop new business relationships by identifying potential clients and presenting tailored solutions.<br>• Process and track customer orders with accuracy and efficiency to meet delivery timelines.<br>• Communicate effectively with customers through phone, email, and other channels to provide exceptional service.<br>• Collaborate with internal teams to address customer needs and achieve business goals.<br>• Utilize Microsoft Office and company-specific systems to maintain records and generate reports.<br>• Assist customers with technical inquiries related to water testing and treatment services.<br>• Conduct follow-ups with clients to ensure ongoing satisfaction and address any additional requirements.<br>• Participate in team meetings and contribute ideas for improving sales strategies and customer service processes.
<p>We are seeking a dedicated Customer Service Representative to join our team in Richfield, Ohio. This contract-to-permanent position plays a critical role in ensuring seamless interactions with fleet contractors and carriers. The ideal candidate excels in fast-paced environments, is highly detail-oriented, and is committed to delivering outstanding customer service.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide attentive and professional communication to independent contractors and external carriers, promoting a positive interaction experience.</li><li>Address basic questions, concerns, and issues from contractors, resolving or escalating as necessary to ensure satisfactory outcomes.</li><li>Proactively monitor active shipments, identify potential disruptions, and take appropriate steps or communicate with customer service teams to ensure timely resolutions.</li><li>Accurately record all relevant contractor, driver, and carrier interactions in the freight management system for comprehensive documentation.</li><li>Manage multiple priorities and adapt to evolving demands in a dynamic work environment.</li><li>Effectively listen and respond to fleet needs to support operational goals.</li><li>Assist with other duties as assigned to help meet overall business objectives.</li></ul><p><br></p>
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Medina NT, Ohio. In this Contract to permanent position, you will play a key role in ensuring customer satisfaction by managing inquiries, processing orders, and providing exceptional support to our clients. This position offers an exciting opportunity to contribute to the success of a leading manufacturing company.<br><br>Responsibilities:<br>• Coordinate with the quote team to request and obtain pricing details as needed.<br>• Provide accurate information to intake and quote teams while addressing any questions they may have.<br>• Collaborate with the sales team and customers on various projects across all product lines, including participating in kickoff calls.<br>• Administer and manage customer accounts, ensuring all data is accurately maintained.<br>• Execute order management tasks efficiently, including processing orders and collecting payments or deposits where applicable.<br>• Prepare tickets for orders, including console orders, within established timeframes.<br>• Upload order information to customer portals and update relevant documents in shared drives.<br>• Monitor and update shipping dates in the system, ensuring timely communication of any changes.<br>• Conduct stock checks and provide customers with shipping notifications for direct ship orders.<br>• Respond to inquiries by understanding program details for national accounts, hospitality, international, and private label clients.
We are looking for a reliable Front Desk Coordinator to join our team in Oakwood, Ohio. In this contract position, you will serve as the first point of contact for clients and visitors, ensuring a welcoming and attentive experience. Your role will involve managing a range of administrative and receptionist tasks to support daily operations.<br><br>Responsibilities:<br>• Greet and assist visitors with courtesy and a friendly demeanor.<br>• Handle incoming calls through a multi-line phone system efficiently and direct them to the appropriate departments.<br>• Manage switchboard operations, ensuring smooth communication flow within the office.<br>• Provide concierge services, addressing inquiries and offering assistance as needed.<br>• Maintain accurate records of visitor logs and appointments.<br>• Support administrative tasks such as scheduling and correspondence.<br>• Ensure the front desk area is organized and presentable at all times.<br>• Collaborate with internal staff to facilitate seamless office operations.<br>• Uphold confidentiality and security protocols when handling sensitive information.
We are looking for an experienced Tax Preparer to join our team in Sheffield, Ohio, on a long-term contract basis. In this role, you will handle a high volume of individual tax return filings while working in a fast-paced environment. This position is fully onsite and offers an excellent opportunity to utilize your expertise in tax preparation and city tax filings.<br><br>Responsibilities:<br>• Prepare and file individual tax returns (1040 forms) efficiently and accurately.<br>• Manage a high volume of tax appointments, ensuring timely and meticulous service.<br>• Utilize your knowledge of local city tax regulations to meet compliance standards.<br>• Collaborate with clients to gather necessary documentation and resolve any inquiries.<br>• Work with Drake Tax Software to process filings, with training provided if needed.<br>• Maintain detailed records and ensure accuracy in all tax-related documentation.<br>• Provide exceptional customer service during client interactions.<br>• Stay up-to-date with tax laws and regulations to ensure compliance.<br>• Support the team during peak tax seasons with flexibility and dedication.
We are looking for a detail-oriented Billing Clerk to join our team in Wadsworth, Ohio. This part-time position offers 30 to 37.5 hours per week and is structured as a Contract to permanent employment opportunity. The ideal candidate will have a strong background in billing processes, inventory management, and vendor relations, paired with excellent organizational and communication skills.<br><br>Responsibilities:<br>• Perform accurate and timely processing of billing activities, ensuring compliance with company policies.<br>• Manage inventory records and reconcile discrepancies to maintain data accuracy.<br>• Support inside sales operations by handling customer inquiries and processing orders.<br>• Coordinate vendor relationships, including tracking orders and resolving issues.<br>• Utilize Microsoft Excel to generate reports, analyze data, and maintain spreadsheets.<br>• Communicate effectively with team members and external stakeholders via email and phone.<br>• Maintain organized records of billing and inventory transactions.<br>• Collaborate with other departments to streamline workflows and improve efficiency.<br>• Use Microsoft Outlook to manage schedules and coordinate communications.<br>• Assist with additional administrative tasks as needed.
<p>We are seeking a motivated Leasing Agent to join our team in Canton, Ohio. This contract-to-permanent opportunity is ideal for professionals experienced in leasing and property management who are looking to contribute to a thriving residential community. The successful candidate will deliver excellent customer service, support our marketing initiatives, and handle administrative tasks with accuracy, all while upholding a high standard of professionalism.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Proactively market vacant apartment units and assist with lease renewals for current residents.</li><li>Conduct detailed inspections of vacant units and promptly report any maintenance or repair needs to the Property Manager or Maintenance Manager.</li><li>Perform comprehensive credit checks and verify applicant income, ensuring confidentiality throughout the process.</li><li>Accurately process all leasing-related paperwork and perform data entry with attention to detail.</li><li>Coordinate lease signings and manage the collection of initial rent and deposit payments.</li><li>Facilitate seamless move-in experiences by maintaining open communication with new residents.</li><li>Organize and maintain resident files and records in compliance with company standards.</li><li>Represent and promote the community through direct outreach and marketing activities to attract prospective residents.</li><li>Respond to resident inquiries and service requests in a timely manner, collaborating with appropriate team members to resolve issues.</li><li>Foster positive resident relations by providing courteous, professional assistance and addressing concerns efficiently.</li></ul><p><br></p>
We are looking for a detail-oriented Administrative Assistant to support daily operations within an insurance-focused environment. This is a long-term contract position based in Austintown, Ohio, offering stability and the opportunity to grow professionally. The ideal candidate will possess excellent organizational skills, proficiency in Excel, and a proactive approach to administrative tasks.<br><br>Responsibilities:<br>• Coordinate and manage day-to-day administrative activities to ensure smooth office operations.<br>• Handle incoming calls professionally, providing accurate information and directing inquiries appropriately.<br>• Perform accurate data entry to maintain organized and up-to-date records.<br>• Support reception duties, including welcoming visitors and managing front desk operations.<br>• Utilize Microsoft Excel to create, update, and analyze spreadsheets as needed.<br>• Collaborate with team members to streamline administrative processes and improve efficiency.<br>• Prepare and manage documentation, reports, and correspondence.<br>• Maintain a clean and organized workspace to promote a productive environment.<br>• Assist with insurance-related administrative tasks as required.<br>• Ensure confidentiality and security of sensitive information.
<p>We are hiring for a contract to hire position for a Service Center Manager. This person oversees every facet of service center operations, ensuring sales goals are achieved, products meet quality standards, and customers receive excellent service. This position requires effective leadership, operational know-how, and a dedication to fostering a safe, well-organized, and efficient workplace. The Service Center Manager is instrumental in driving the center’s profitability and success while upholding the company’s values and standards.</p><p><br></p><p><strong>Job Functions:</strong></p><ul><li>Oversee all aspects of service center performance, ensuring compliance with company policies, procedures, and safety standards.</li><li>Conduct regular inspections and implement continuous improvements to guarantee products consistently meet or exceed customer quality expectations.</li><li>Maintain a clean, organized, and professional environment throughout the facility.</li><li>Monitor and assess staff performance, ensuring alignment with company standards.</li><li>Consistently enforce company policies and procedures, initiating corrective actions when necessary.</li><li>Serve as the primary representative of the service center, exemplifying the company’s Mission, Vision, and Core Values in interactions with employees, clients, and community members.</li><li>Prioritize customer satisfaction by delivering timely and accurate service.</li><li>Address customer inquiries and resolve issues promptly and professionally.</li><li>Review work orders, production schedules, and reports to develop accurate production estimates and schedules.</li><li>Ensure precise work order processing within the Company ERP system.</li><li>Utilize the ERP system to monitor, optimize, and enhance operational performance.</li><li>Drive achievement of Key Performance Indicators (KPIs) for the service center, identifying and correcting areas of underperformance.</li></ul>
We are looking for a dedicated Bookkeeper to join our team in Stow, Ohio. This role is ideal for someone who enjoys working with financial data and is eager to contribute to the accurate management of company records. The position offers an opportunity to grow professionally while handling essential bookkeeping tasks in a dynamic environment.<br><br>Responsibilities:<br>• Process and manage customer orders with precision and efficiency.<br>• Oversee month-end closing procedures to ensure accurate financial reporting.<br>• Analyze and maintain inventory flow to support operational needs.<br>• Manage accounts payable (AP) and accounts receivable (AR) transactions.<br>• Prepare and post journal entries to maintain accurate financial records.<br>• Generate financial statements and reports to help guide business decisions.<br>• Assist with payroll tasks as needed to support employee compensation processes.<br>• Collaborate on human resources functions, if interested, to expand skill sets.<br>• Utilize QuickBooks Desktop and transition to Acumatica software as required.
<p>As a Payroll Specialist, you will play a key role in ensuring accurate and timely payroll processing for a staff of approximately 200 employees. This position is responsible for handling bi-weekly payroll cycles using Paycor, managing incentive compensation for a large portion of the company, and providing dedicated support to both employees and management.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process bi-weekly payroll for approximately 200 employees using Paycor, ensuring accuracy and compliance.</li><li>Set up and adjust employee work schedules based on business needs and approved requests.</li><li>Review and facilitate time off requests, collaborating with managers to ensure timely approvals and continuous improvement of the process.</li><li>Manage incentive compensation for approximately 70% of the company, including calculations and quarterly payouts.</li><li>Assign customers to sales personnel following new hires or staffing changes, ensuring all records are updated accurately.</li><li>Audit payroll records regularly, confirming that setups, calculations, and necessary adjustments (returns, deductions) are performed correctly.</li><li>Administer payroll deductions for benefits, taxes, and other withholdings as required.</li><li>Guarantee employee access to their individual incentive compensation plans and related documentation in Paycor.</li><li>Provide prompt and effective responses to employee payroll and incentive compensation inquiries.</li><li>Distribute incentive compensation results to management and executive leadership.</li><li>Conduct new hire training for Paycor, including sign-in/sign-out procedures and guidance on requesting time off.</li><li>Support minor accounts reconciliation activities related to COBRA and benefit accounts.</li></ul>
<p>We are looking for a detail-oriented Accounting Clerk to join our client's team in Orrville, Ohio. The ideal candidate will have a strong accounting experience, excellent organizational skills, and the ability to identify areas for improvement. This position offers full time benefits (medical/dental/vision/401k/PTO & More).</p><p><br></p><p>Responsibilities:</p><p>• Review accounts payable and receivable transactions, resolving inquiries and discrepancies.</p><p>• Reconcile bank statements, ensuring transaction accuracy and resolving any issues.</p><p>• Investigate and implement opportunities to improve processes, reporting, and analysis.</p><p>• Maintain accurate records through efficient data entry and invoice processing.</p><p>• Collaborate with other departments to ensure compliance with financial policies and procedures.</p><p>• Prepare and present financial reports to support decision-making processes.</p><p>• Assist in audits by providing necessary documentation and information.</p><p>• Support the accounting team in various administrative and operational tasks.</p>
We are looking for a skilled Legal Assistant to join our team in Akron, Ohio. This is a Contract to permanent position offering a dynamic opportunity to support two attorneys in a detail-oriented, fast-paced environment. The ideal candidate will have experience with e-filing, litigation processes, and discovery, and will play a key role in ensuring efficient legal operations.<br><br>Responsibilities:<br>• Provide administrative support to attorneys, including managing calendars and scheduling appointments.<br>• Prepare and file legal documents electronically using e-filing systems.<br>• Assist in litigation tasks such as document discovery and trial preparation.<br>• Maintain organized records and ensure timely court filings.<br>• Draft correspondence and legal documentation as needed.<br>• Coordinate office activities to ensure smooth workflow and effective communication.<br>• Conduct legal research and compile information for case preparation.<br>• Handle dictation and transcription tasks accurately and promptly.<br>• Collaborate with attorneys and other staff on case-related projects.<br>• Manage client communication and maintain confidentiality at all times.
We are looking for an experienced Project Manager to oversee and drive the successful completion of complex projects in a dynamic service-oriented environment. This role requires a strategic thinker with excellent leadership skills, a strong attention to detail, and the ability to manage competing priorities effectively. Based in Westlake, Ohio, the position offers the opportunity to work across diverse industries, including healthcare and insurance, while fostering strong client relationships.<br><br>Responsibilities:<br>• Lead and manage multifaceted projects from inception to completion, ensuring timely delivery within scope and budget.<br>• Coordinate and communicate effectively with clients and stakeholders to understand project requirements and maintain strong relationships.<br>• Develop and implement strategic plans, including resource allocation, risk management, and process improvements.<br>• Facilitate team collaboration and resolve conflicts to ensure smooth project execution.<br>• Provide training and education to clients and teams on processes, tools, and methodologies.<br>• Monitor project progress, track deliverables, and report on outcomes with detailed documentation.<br>• Apply critical thinking to identify challenges and develop innovative solutions.<br>• Ensure quality standards are met through rigorous attention to detail and continuous improvement practices.<br>• Utilize tools like Atlassian Jira to manage workflows and track project milestones.<br>• Adapt to dynamic schedules and workloads while maintaining organized and efficient project management.
We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Milan, Ohio. In this role, you will be responsible for managing invoicing processes, ensuring accuracy in financial transactions, and contributing to the smooth operation of our office. This position is ideal for someone who thrives in a collaborative, laid-back environment and has an interest in agricultural business.<br><br>Responsibilities:<br>• Prepare and issue invoices with precision and attention to detail.<br>• Ensure the accuracy of billing information and resolve discrepancies when necessary.<br>• Post cash transactions and maintain up-to-date financial records.<br>• Coordinate check runs and manage payment processing.<br>• Collaborate with the business manager to learn and adhere to company procedures.<br>• Handle complex invoicing scenarios related to inventory and specialized business lines.<br>• Support general office functions to ensure smooth daily operations.<br>• Maintain strong communication with team members and customers.<br>• Provide assistance in managing office tasks as needed.
<p>We are looking for an experienced Attorney with expertise in corporate law to join a prominent client in Uniontown. The ideal candidate will handle a variety of legal matters, including transactional work, contracts, and labor and employment issues. This role requires a highly organized individual with strong analytical skills who can manage complex legal tasks effectively.</p><p><br></p><p>Responsibilities:</p><p>• Draft, negotiate, and review corporate transactional agreements to ensure compliance and protect the organization's interests.</p><p>• Provide legal advice on labor and employment matters, including policies, procedures, and compliance with applicable laws.</p><p>• Prepare and evaluate construction contracts, ensuring clarity and adherence to regulations.</p><p>• Handle employment contracts, offering legal guidance on terms and conditions.</p><p>• Conduct legal research and analysis to support decision-making and mitigate potential risks.</p><p>• Collaborate with internal teams to address corporate legal needs and provide practical solutions.</p><p>• Maintain an in-depth understanding of corporate law and stay updated on relevant legislative changes.</p><p>• Represent the organization in legal proceedings or negotiations as required.</p><p>• Develop strategies to address legal challenges while minimizing liabilities.</p><p>• Ensure all legal documentation is accurate, thorough, and adheres to established standards.</p>
<p>We are looking for a detail-oriented Office Manager to join our clients team in Euclid, Ohio. In this role, you will handle a variety of administrative and accounting tasks to ensure smooth office operations.</p><p><br></p><p>Responsibilities:</p><p>• Process and verify billing for multiple office locations, ensuring accuracy and completeness.</p><p>• Maintain office supplies and resources, coordinating inventory needs across all sites.</p><p>• Supervise administrative staff, including scheduling and overseeing daily tasks.</p><p>• Organize payroll processing and manage requests for time off.</p><p>• Conduct orientation for new employees, focusing on administrative procedures and payroll.</p><p>• Manage petty cash transactions.</p><p>• Plan and manage office calendar events, including logistics and building setup.</p><p>• Assist with quality control of documentation and payment source requirements.</p>
We are looking for an experienced Collections Specialist to join our team in Brooklyn Heights, Ohio. In this role, you will focus on managing and resolving outstanding accounts receivable while maintaining attentive relationships with business clients. This position offers an opportunity to handle complex collections as well as refine and optimize processes for greater efficiency.<br><br>Responsibilities:<br>• Manage and follow up on outstanding payments with business clients to ensure timely resolution.<br>• Handle challenging and intricate collections cases, employing effective negotiation strategies.<br>• Perform thorough cleanup of accounts receivable and collections records to streamline operations.<br>• Transition to softer collections efforts after addressing high-priority cases.<br>• Maintain accurate documentation and records of all collection activities.<br>• Utilize multiple systems to track and manage accounts and payments.<br>• Collaborate with internal departments to address billing discrepancies and resolve client concerns.<br>• Monitor aging accounts and develop strategies to minimize overdue balances.<br>• Provide regular updates and reports on collection progress to management.<br>• Ensure compliance with company policies and industry regulations during all collection activities.
