We are looking for a Software Engineer to join our team in Westlake, Ohio. This role is ideal for a developer who enjoys building reliable applications, creating integrations, and contributing to modern web solutions in a service-focused environment. You will work across backend and frontend technologies, partner with cross-functional teams, and help deliver scalable software that supports business needs.<br><br>Responsibilities:<br>• Design, build, and maintain software applications using C# and the .NET ecosystem with a strong focus on clean, object-oriented development practices.<br>• Create and support web services, console applications, and web-based solutions that meet functional and performance expectations.<br>• Develop responsive user interfaces using modern JavaScript frameworks such as React or Angular, with attention to usability across devices.<br>• Build and maintain custom system integrations by working with SDKs, APIs, and web services to connect business platforms effectively.<br>• Write and optimize SQL queries, including joins and aggregations, to support application functionality and data analysis needs.<br>• Use Azure DevOps and version control processes to manage source code, track changes, and support collaborative development.<br>• Troubleshoot application issues, identify root causes, and deliver practical solutions that improve system stability and performance.<br>• Collaborate with technical and non-technical stakeholders to understand requirements, communicate progress, and deliver business-focused solutions.
<p>We are looking for a Systems Engineer to support and strengthen a complex IT environment in Parma, Ohio. This long-term contract position will focus on endpoint management, advanced technical support, systems administration, and process improvement across a distributed organization. The role offers the opportunity to enhance stability, streamline day-to-day operations, and build practical tools that improve efficiency for internal teams.</p><p><br></p><p>Responsibilities:</p><p>• Deliver advanced technical support for escalated Tier 2 and Tier 3 issues, resolving system, endpoint, and account-related problems across the organization.</p><p>• Administer and optimize endpoint management practices for a large multi-location environment, helping maintain consistent configurations and reduce device drift.</p><p>• Create, update, and refine automation scripts using tools such as PowerShell, Python, or JavaScript to improve operational workflows and reduce manual effort.</p><p>• Manage imaging, operating system setup, and endpoint configuration standards to support reliable device deployment and ongoing maintenance.</p><p>• Partner with IT team members across infrastructure, support, and web-facing environments to address system needs and improve service delivery.</p><p>• Maintain and enhance directory and messaging platforms, including Active Directory, Azure Active Directory, Microsoft Windows Server, Citrix technologies, and Microsoft Exchange.</p><p>• Use ticketing and endpoint platforms such as Freshservice, NinjaOne, Intune, and related tools to monitor issues, execute tasks, and support large-scale device administration.</p><p>• Produce clear technical documentation and contribute to training resources that help standardize support practices and strengthen internal knowledge sharing.</p><p>• Identify opportunities for workflow automation and process improvement, including enhancements to reporting, scripting integrations, and operational playbooks</p>