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1 result for Marketing Assistant in Cleveland, OH

Sales Assistant

Cleveland, OH
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are looking for a Sales Assistant to support customer accounts and order activity for the packaging side of our business in Cleveland, Ohio. This position works closely with a small sales support team and assigned sales representatives to keep orders moving smoothly, respond to customer needs, and maintain strong business relationships. The role is highly product- and account-focused, making it a strong fit for someone who enjoys coordinating details, solving issues, and delivering responsive service. Responsibilities: • Manage product orders from entry through completion, reviewing details carefully to ensure accuracy before processing. • Monitor open orders and backlog activity, provide status updates, and help prevent supply interruptions for customers within an assigned territory. • Serve as a primary point of contact for customer questions, concerns, and service-related issues, escalating matters when additional support is needed. • Build and maintain strong working relationships with customers and partnered sales representatives through consistent, proactive communication. • Keep customer account information and interaction records organized and up to date to support accurate follow-up and service continuity. • Coordinate with internal teams such as sales and purchasing to confirm requirements, resolve order challenges, and support timely fulfillment. • Track customer demand information and forecasts to help align product availability with account needs. • Support resolution of order discrepancies, complaints, and product-related concerns with a careful and solution-oriented approach.
2026-06-09T00:00:00Z