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3 results for It Product Manager in Cleveland, OH

IT Manager

Cleveland, OH
onsite
Permanent / Full Time
80000 - 100000 USD / Yearly
We are looking for an experienced IT Manager to oversee end-user technology support and endpoint operations across our organization in Cleveland, Ohio. In this role, you will lead a team responsible for service desk operations, endpoint lifecycle management, and IT service management processes, ensuring optimal service quality and continuous improvement. This highly visible position offers the chance to directly enhance company efficiency and profitability while fostering a culture of responsiveness and innovation. Responsibilities: • Provide leadership and direction for the IT Operations team, including performance management and setting measurable objectives. • Mentor team members to strengthen technical skills and improve service delivery. • Supervise Tier 1 and Tier 2 end-user support across all company locations, ensuring timely issue resolution. • Define, monitor, and report on key performance indicators such as response times, service quality, and compliance. • Oversee the configuration and maintenance of the company’s IT service management platform, including workflows and reporting dashboards. • Manage endpoint lifecycle processes, including deployment, provisioning, and compliance using Microsoft Intune and related technologies. • Develop and implement automation strategies to enhance operational efficiency. • Collaborate with cybersecurity teams on endpoint security and vulnerability remediation. • Coordinate user access provisioning and deprovisioning to align with company policies. • Maintain vendor relationships and assist with budgeting and lifecycle planning for hardware and software assets.
2026-04-07T00:00:00Z

Project Manager

Cleveland, OH
onsite
Temporary / Contract
57 - 66 USD / Hourly
We are looking for a dedicated Project Manager to join our team on a long-term contract basis in Cleveland, Ohio. The ideal candidate will excel in managing timelines, coordinating tasks, and delivering results while adapting quickly to new environments. This role requires a proactive individual who thrives in ambiguity and can operate independently after a brief ramp-up period. Responsibilities: • Oversee the successful implementation of software projects, ensuring all deliverables are completed on time and within scope. • Coordinate tasks and activities across multiple teams, maintaining clear communication and alignment with stakeholders. • Manage project timelines, identify risks, and implement solutions to address potential challenges. • Facilitate Agile Scrum processes to promote iterative development and continuous improvement. • Utilize tools like Atlassian Jira to track project progress and maintain transparency across teams. • Collaborate with leadership to define project objectives and ensure alignment with organizational goals. • Provide regular updates and reports on project status to stakeholders and management. • Step into ambiguous situations and develop clear action plans to move projects forward. • Build strong relationships with team members and stakeholders to foster trust and collaboration. • Ensure all projects adhere to best practices and standards in project management.
2026-04-23T00:00:00Z

ERP Project Manager

Akron, OH
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an experienced ERP Project Manager to join our team in Akron, Ohio. This long-term contract position requires someone with a proven ability to lead cross-functional teams and drive complex projects to completion. The ideal candidate will possess strong organizational skills, a proactive mindset, and a talent for effective communication. Responsibilities: • Manage and oversee ERP-related projects, ensuring timely delivery and alignment with organizational goals. • Coordinate cross-functional teams to facilitate seamless collaboration and execution of project plans. • Develop and implement structured project plans, including pretesting and auditing processes, to achieve desired outcomes. • Drive the completion of account reconciliation, conversion mappings, and testing phases with hands-on leadership. • Serve as a key contributor to the Treasury implementation project, ensuring successful integration and execution. • Utilize scorecards and metrics to track project performance and identify areas for improvement. • Act as a change agent, fostering organizational alignment and ensuring team adherence to project objectives. • Communicate effectively with stakeholders, providing clear updates and addressing concerns proactively. • Establish and maintain a PMO framework to support project governance and process optimization. • Lead by example, providing structured guidance and direction to the project team.
2026-04-22T00:00:00Z