<p>We are looking for a highly skilled Integration Manager to oversee system integrations and ensure seamless communication between various software platforms. This role requires a detail-oriented individual with a strong technical background and the ability to manage change effectively within a dynamic environment. Join our team in Greater Cleveland, Ohio, where you will play a key role in optimizing business processes and driving efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Manage the implementation and integration of systems to align with business goals.</p><p>• Collaborate with stakeholders to gather and document business requirements for system enhancements.</p><p>• Develop and maintain custom reports using tools like Crystal Reports and Microsoft SQL.</p><p>• Lead change management initiatives to ensure smooth transitions during system upgrades or modifications.</p><p>• Troubleshoot and resolve integration issues to maintain system performance and reliability.</p><p>• Provide detailed technical documentation and training to users on system functionalities.</p><p>• Coordinate with cross-functional teams to ensure alignment on integration objectives.</p><p>• Monitor and analyze system performance to identify areas for improvement.</p><p>• Stay updated on industry trends and best practices to enhance integration processes.</p>
<ul><li><strong>Position: Workplace Experience Support Specialist / Location Service Specialist (about 4-week CONTRACT position)</strong></li><li><strong>Location: Cleveland, Ohio, CUYAHOGA, 44114, United State</strong></li><li><strong>Type: 100% ONSITE </strong></li><li><strong>Tentative Hourly Pay Rate: $22 per hour</strong></li></ul><p>Essential Duties</p><ul><li>Plans with Location Services Manager or Supervisor then executes under minimal to no direction the completion of Location Services projects such as moves repairs cleaning conference room preparation meeting and event coordination and ensuring pantries are adequately supplied.</li><li>Will also perform daily walk throughs of the location and follow up on maintenance issues raised by the Location Services Manager or Supervisor or others within the location.</li><li>Will coordinate with vendors and building management on life/safety and repair items.</li><li>Will escalate and provide status to the Location Services Supervisor or Manager when necessary.</li><li>Looks to streamline and improve inefficient processes in order to successfully manage ordering and maintaining inventory.</li><li>Purchases and maintains inventory of facilities/janitorial supplies and equipment by monitoring inventory and reordering materials before depletion.</li><li>Determines if supplies should be purchased directly from an approved vendor or put out to bid.</li><li>Maintains vendor relationships processes payments and meets with Location Services Supervisor or Manager to track and analyze total spend as it relates to the budget.</li><li>When performing daily walk throughs take note of possible issues and investigate cost efficient ways to upgrade or replace failed/failing building systems water lines/electric lines/lighting/HVAC.</li><li>Determine trends from frequent requests and advise Location Services Supervisor or Manager of necessary projects which would be cost beneficial to the Firm.</li></ul><p> </p><p>Provides routine direction and support as necessary in one or more of the following areas:</p><ul><li>Mail services including distribution of mail UPS FedEx and other packages coordination of courier services researching and resolving any issues with packages that are improperly addressed or packaged and assisting employees with mailing needs</li><li>Assisting employees with large photocopy scanning and binding jobs ensuring timely completion of submitted jobs</li><li>Locating and checking out client files maintenance of client records and documents ordering files from offsite storage facility and record retention.</li><li>Maintaining and ordering office supplies</li><li>Maintaining Location Services budget</li><li>Visitor management and reception activities ensuring quality customer service</li><li>Meeting and event coordination to include catering request and receiving orders conference room coordination and audio-visual equipment support</li><li>Manage the building card access systems promptly ensuring exiting employees are termed in the systems and new cards are issued to both new employees and those who lost their IDs.</li></ul>
<p><strong> Cash Application / Billing Specialist</strong></p><p><strong>Overview:</strong></p><p>We are seeking a professional to join our team in a cash application and billing-focused role. The primary responsibility is high-volume cash posting, research, and resolution within accounts receivable. This is an urgent need for a candidate who thrives in an investigative, fast-paced, and process-driven environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Daily posting and application of payments to customer accounts</li><li>Research and resolve unapplied cash, performing audit-style reviews as needed</li><li>Investigate discrepancies, identify root causes, and escalate as appropriate</li><li>Support ongoing AR reconciliations and ensure accurate billing records</li><li>Collaborate with internal teams (billing, accounting) to resolve payment or account issues</li><li>Maintain meticulous documentation and adhere to internal controls and compliance standards</li></ul><p><strong>Ideal Background and Skills:</strong></p><ul><li>Previous experience in cash application, accounts receivable, or high-volume banking operations</li><li>Strong analytical skills with an investigative approach to problem-solving</li><li>Experience with billing processes and/or financial controls</li><li>Proficiency with AR and cash management systems (e.g., SAP, Oracle, QuickBooks), and intermediate Excel skills</li><li>Ability to manage multiple priorities and consistently meet deadlines</li><li>Accounting coursework or experience is helpful, but this is not a high-level accounting position; candidates with deeper accounting backgrounds may find the role less suited for their expertise or expectations</li><li>Excellent communication and documentation skills</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>2+ years of experience in cash application, banking, or AR operations</li><li>Prior work in high-volume, deadline-driven finance environments</li><li>Exposure to investigative or audit tasks within billing, receivables, or payments</li></ul><p><strong>Why Join Us?</strong></p><ul><li>Be part of a supportive and collaborative team</li><li>Opportunities to build strong technical and analytical skills in a core business function</li><li>Make a direct impact in ensuring timely and accurate cash flow management</li></ul><p>If you are ready to grow your career supporting our AR and cash application operations, apply today!</p><p><em>Based on general knowledge</em></p>
<p>We are looking for an experienced Agile Expert to join our team in Columbus, Ohio. In this long-term contract position, you will play a pivotal role in enhancing Agile processes, implementing effective tools, and driving organizational transformation. This opportunity is ideal for someone passionate about delivering structured solutions and empowering teams to achieve their full potential.</p><p><br></p><p>Responsibilities:</p><p>• Assess and refine current Agile methodologies, project intake processes, and backlog management systems.</p><p>• Develop and standardize workflows and data collection methods across multiple teams.</p><p>• Utilize tools such as Smartsheet and Azure DevOps to establish consistent project tracking and reporting frameworks.</p><p>• Implement strategies to monitor and manage scope changes effectively.</p><p>• Enhance resource forecasting and capacity planning through data-driven approaches.</p><p>• Create dashboards and reporting tools to provide leadership with clear insights into delivery progress and team performance.</p><p>• Evaluate existing tools and recommend improvements or new platforms to optimize workflows.</p><p>• Design training materials, playbooks, and documentation to support the adoption of Agile processes and tools.</p><p>• Train leaders, product owners, and delivery managers to ensure long-term sustainability of Agile practices.</p><p>• Establish a scalable and repeatable training framework to enable continuous improvement without external dependency.</p>