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3 results for Cloud Computing Analyst in Cleveland, OH

Help Desk/Desktop Support Analyst

North Canton, OH
onsite
Temporary / Contract
- USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for employees in North Canton, Ohio. This Long-term Contract position is ideal for someone who enjoys solving a wide range of desktop, access, and connectivity issues while delivering a high level of customer service in an onsite environment. The role will support day-to-day IT operations, maintain reliable user access to essential systems, and help keep workplace technology running efficiently across hardware, software, and networked resources. Responsibilities: • Resolve first- and second-level support issues involving Windows systems, desktop and laptop hardware, peripherals, and general workstation functionality for onsite users. • Administer user onboarding, offboarding, and access updates across Microsoft 365, Entra ID, and business applications to ensure appropriate permissions are maintained. • Investigate and address local network and infrastructure problems by assisting with the support of switches, wireless access points, and related site equipment. • Provide operational support for collaboration and communication platforms, including user setup, license administration, call flow adjustments, and basic telephony settings. • Apply established security practices by supporting endpoint protection, patching efforts, secure printing solutions, and policy-aligned device configurations. • Maintain accurate records for IT assets, software licenses, and recurring technical issues while contributing clear documentation to internal knowledge resources. • Support conference room technology and workplace AV equipment to help ensure meetings and shared spaces function without interruption. • Manage service requests and incident tickets in a timely manner, communicating clearly with employees and following through to resolution.
2026-06-04T14:58:41Z

Business Systems Analyst

Westlake, OH
onsite
Permanent / Full Time
65000.00 - 85000.00 USD / Yearly
We are looking for a Business Systems Analyst to support operational and technology-focused initiatives within a healthcare service environment in Westlake, Ohio. This role is ideal for someone who can translate business needs into practical solutions, work comfortably with data and documentation, and collaborate across teams to improve claims and payment-related processes. The successful candidate will bring strong analytical judgment, a structured approach to problem-solving, and the ability to manage multiple priorities in a fast-moving setting. Responsibilities: • Gather, analyze, and document business needs related to healthcare claims, payment workflows, and service operations. • Partner with internal stakeholders to identify process gaps, clarify requirements, and recommend effective system or workflow improvements. • Review business and system documentation to ensure accuracy, completeness, and alignment with operational goals. • Use data sources and reporting tools to investigate issues, validate findings, and support decision-making. • Contribute to Agile-based project activities, including requirements refinement, backlog support, and collaboration with cross-functional teams. • Perform gap analysis to compare current processes with desired outcomes and help define actionable solutions. • Support issue resolution by evaluating root causes, prioritizing business needs, and coordinating with relevant teams. • Maintain organized records, status updates, and communications while balancing changing priorities and deadlines.
2026-05-13T14:44:08Z

D365 F&O Software Architect (Supply Chain)

Mayfield Heights, OH
remote
Temporary / Contract
- USD / Hourly
We are looking for an experienced D365 F& O Software Architect to lead the design, architecture, and governance of a supply chain management platform. In this long-term contract position, you will play a pivotal role in ensuring the successful implementation and integration of Microsoft Dynamics 365 Finance & Operations solutions. This position is based in Cleveland, Ohio, and offers a remote work option. Responsibilities:• Develop and oversee the architecture and technical design for the D365 Finance & Operations platform, ensuring alignment with business objectives.• Lead the integration of supply chain processes within the D365 platform, ensuring seamless functionality across all modules.• Provide technical governance and best practices throughout the implementation lifecycle.• Collaborate with stakeholders to gather requirements and translate them into actionable technical solutions.• Troubleshoot and resolve complex technical issues related to the D365 F& O platform.• Ensure scalability, security, and performance of the platform by implementing robust enterprise architecture principles.• Work closely with cross-functional teams to ensure timely delivery of project milestones.• Conduct regular assessments and optimizations to improve platform efficiency and user experience.• Offer guidance and mentorship to team members on D365 F& O best practices.• Stay up-to-date with industry trends and advancements to enhance the platform's capabilities.
2026-05-08T20:13:47Z