<p>We are looking for a skilled Collections Specialist to manage and improve business-to-business accounts receivable processes. This is a permanent position with standard Monday-Friday business hours. This role requires a proactive approach to handling complex and overdue accounts while ensuring smooth communication with clients. The ideal candidate will be dedicated to resolving outstanding balances efficiently and contributing to the overall financial health of the organization. The ideal candidate is someone with 2-3+ years of collections experience. </p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough follow-ups on overdue accounts to ensure timely payment.</p><p>• Manage and resolve challenging or complex collections cases with persistence and professionalism.</p><p>• Maintain accurate records of collection activities and update account statuses regularly.</p><p>• Perform comprehensive clean-up of accounts receivable and collections data to streamline processes.</p><p>• Collaborate with clients to address billing discrepancies and negotiate payment arrangements.</p><p>• Transition from intensive collections efforts to softer approaches as accounts stabilize.</p><p>• Utilize multiple systems effectively to track and manage collection activities.</p><p>• Prepare detailed reports on collection performance and outstanding balances.</p><p>• Communicate effectively with internal teams regarding account statuses and customer concerns.</p><p><br></p><p>They do offer a full benefits package: medical/dental/vision, 401K, PTO, paid holidays, and a wonderful flexible team! </p>
<p><strong>Job Description:</strong></p><p>We are seeking a detail-oriented and proactive <strong>Sales Support Specialist</strong> to join our team in Streetsboro, Ohio. In this long-term contract position, you will play a pivotal role in ensuring the smooth operation of our sales department. Your role will involve managing administrative tasks, maintaining accurate data records, and fostering clear communication between the sales team and other departments. This position is critical to sustaining efficiency and supporting the overall success of sales operations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately enter and update data in internal systems and Excel spreadsheets to ensure data integrity and accessibility.</li><li>Provide essential administrative support to the sales team as they manage client accounts and pursue new business opportunities.</li><li>Assist with order entry tasks to guarantee timely processing, tracking, and fulfillment.</li><li>Collaborate with the sales team to prepare necessary documentation for client meetings, proposals, and other interactions.</li><li>Monitor and update sales records, ensuring accuracy and compliance with internal policies.</li><li>Serve as a liaison between the sales department and other internal teams, facilitating efficient communication and workflow.</li><li>Generate reports and summaries using sales data for internal evaluation and decision-making purposes.</li><li>Address client inquiries and deliver exceptional post-sales support to maintain high customer satisfaction.</li><li>Utilize tools such as SAP and other relevant software to streamline sales processes and enhance operational efficiency.</li></ul>
<p>We are seeking a dedicated Front Desk Receptionist to join our team in North Canton, Ohio. This contract role offers an excellent opportunity to play a vital part in supporting daily operations and contributing to an inviting and efficient environment for employees and visitors. The ideal candidate will exhibit exceptional organizational and communication skills, embracing a service-oriented mindset to foster a positive workplace atmosphere.</p><p><strong>Key Responsibilities:</strong></p><ul><li><em>Safety and Security Support</em>: Monitor site safety protocols by ensuring all employees and visitors adhere to badge procedures while promptly reporting concerns to the HR team.</li><li><em>Facility Coordination</em>: Collaborate with the facility team to resolve maintenance requests promptly and maintain a functional work environment.</li><li><em>Administrative Support</em>: Manage HR documentation and processes with high accuracy and confidentiality, ensuring compliance with company standards.</li><li><em>Recruitment Assistance</em>: Coordinate recruitment activities, including interview scheduling, candidate communications, and supporting onsite hiring events.</li><li><em>Employee Engagement</em>: Assist in planning and organizing employee recognition programs and site events to foster a collaborative workplace culture.</li><li><em>Communications Management</em>: Answer and direct incoming calls using a multi-line phone system and manage email correspondence with precision and professionalism.</li><li><em>Visitor Assistance</em>: Act as the first point of contact by warmly greeting visitors, addressing inquiries, and ensuring an outstanding front desk experience.</li></ul><p><br></p>
