<p>We are looking for an experienced Business Analyst to support process improvement and enterprise platform initiatives for a university environment in Central Ohio. This contract opportunity has the potential to become permanent and will work closely with operational leaders and technology teams to evaluate business needs, shape effective system-based solutions, and improve day-to-day efficiency across assigned functions. The ideal candidate brings strong ERP knowledge, practical business analysis expertise, and the ability to connect stakeholder goals with well-designed functional outcomes.</p><p><br></p><p>Responsibilities:</p><p>• Work with business partners to evaluate existing operations, uncover inefficiencies, and design improved future-state processes aligned with organizational goals.</p><p>• Elicit, organize, and confirm business and functional requirements so technical and functional teams can deliver effective solutions.</p><p>• Configure ERP application features such as workflows, rules, permissions, and related settings to support business needs.</p><p>• Advise stakeholders on using out-of-the-box platform capabilities before pursuing integrations or customized development.</p><p>• Coordinate with technical resources on interfaces, data movement, reporting needs, and system enhancements.</p><p>• Build and present prototype solutions in non-production environments to validate concepts and gather stakeholder feedback.</p><p>• Drive testing activities across functional, integration, and user acceptance phases while documenting outcomes and resolving gaps.</p><p>• Investigate functional issues throughout implementation and stabilization periods, ensuring timely resolution and clear communication.</p><p>• Support deployment planning, go-live readiness, cutover coordination, and post-launch operational support.</p><p>• Produce user guides, training content, and knowledge-sharing sessions while staying informed on new platform features that could improve operations.</p>
<p>We are looking for an experienced Business Analyst to join a university environment in Western Ohio, on a contract basis with the potential for a permanent role. This position will work closely with campus stakeholders and technical teams to evaluate operations, improve workflows, and align business needs with enterprise platform capabilities. The role is ideal for someone who combines strong analytical thinking with hands-on ERP functional knowledge and can guide effective solution design across cross-functional teams.</p><p><br></p><p>Responsibilities:</p><p>• Work with business leaders and operational teams to assess current processes, uncover inefficiencies, and design practical future-state solutions.</p><p>• Elicit, organize, and confirm business and functional requirements so project objectives are clearly defined and actionable.</p><p>• Configure ERP system features such as workflows, business rules, permissions, and related functional settings to support business operations.</p><p>• Advise stakeholders on how to use standard platform capabilities effectively while identifying where integrations or customized solutions may be necessary.</p><p>• Partner with technical resources to support interfaces, data migration activities, reporting needs, and system enhancements.</p><p>• Build and present proof-of-concept configurations in test environments to validate proposed solutions and gather feedback.</p><p>• Coordinate functional testing efforts, including unit, integration, and user acceptance testing, and document outcomes.</p><p>• Investigate functional issues during implementation, drive resolution with appropriate teams, and help maintain project momentum.</p><p>• Contribute to deployment readiness through cutover planning, go-live support, stabilization activities, and end-user training materials.</p><p>• Review new platform features and releases, recommending updates that can improve service delivery and user experience.</p>
We are looking for a Business Analyst to support enterprise application initiatives and connect operational teams, technology partners, and internal stakeholders in Cincinnati, Ohio. This Long-term Contract position focuses on improving workflows, translating business needs into clear requirements, and helping deliver solutions that support efficiency, scalability, and a strong user experience. The role may be performed remotely or in a hybrid arrangement for the right candidate, with travel up to 25% domestically and internationally.<br><br>Responsibilities:<br>• Analyze current business operations and system workflows to identify inefficiencies and recommend practical process improvements that align with organizational goals.<br>• Gather, define, and document functional and business requirements for enhancements, new applications, and process changes across cross-functional teams.<br>• Act as the primary link between business units, IT teams, and external vendors to ensure solution design and delivery meet operational needs.<br>• Work with development and technical teams to clarify requirements, evaluate enhancement requests, and help prioritize work based on business impact and user value.<br>• Create test strategies and detailed test scenarios, support quality assurance activities, and review outcomes to confirm solutions meet documented expectations.<br>• Coordinate stakeholder engagement and approval activities before releases, helping ensure readiness for system updates and process changes.<br>• Support implementation efforts by assisting with deployment planning, user training, adoption strategies, and post-launch issue resolution.<br>• Provide ongoing support for system conversions, upgrades, and enhancements while helping maintain a positive experience for end users.<br>• Build strong relationships with internal customers and guide change management efforts to improve adoption, satisfaction, and long-term success of new tools and processes.
<p>We are seeking a <strong>Remote Senior Healthcare Revenue Cycle Operations Specialist</strong> to oversee and optimize self-pay revenue cycle operations, including collections strategy, bad debt management, account inventory oversight, and performance reporting. This role will support operational excellence by analyzing trends, improving processes, ensuring compliance, and providing actionable insights to leadership. The ideal candidate will bring extensive healthcare billing and collections experience, strong analytical capabilities, and a commitment to delivering high-quality service and results for clients.<strong> (EST candidates only)</strong></p><ul><li>Managed self-pay accounts receivable operations to ensure accounts progressed through the self-pay lifecycle according to established processes.</li><li>Oversaw self-pay collections activities, including account reviews, workflow management, and resolution strategies to improve collection performance.</li><li>Managed bad debt inventory, placements, and returns while ensuring accurate reconciliation of bad debt transactions and vendor recall requests.</li><li>Oversaw acute and Physician Revenue Cycle (PRC) inventory management to support effective account resolution and revenue recovery.</li><li>Reviewed deceased accounts to ensure proper documentation, compliance, and appropriate account resolution.</li><li>Reviewed and resolved statement holds to support timely billing processes and reduce delays in collections activity.</li><li>Prepared, analyzed, and presented self-pay aging performance reports, including Aged Trial Balance (ATB) review summaries, for leadership and external stakeholders.</li><li>Identified trends and opportunities impacting self-pay accounts receivable aging and developed recommendations to improve financial outcomes.</li><li>Ensured billing and collection activities complied with applicable federal, state, and local regulations, as well as organizational policies.</li><li>Provided leadership, guidance, and support to self-pay operations team members to promote collaboration, productivity, and operational excellence.</li><li>Identified and implemented process improvements to increase efficiency, accuracy, and effectiveness within self-pay revenue cycle operations.</li><li>Utilized Microsoft Excel and reporting tools to analyze data, track performance metrics, and support operational decision-making.</li></ul>
<p>We are seeking a <strong>Remote Senior Healthcare Revenue Cycle Operations Specialist</strong> to oversee and optimize self-pay revenue cycle operations, including collections strategy, bad debt management, account inventory oversight, and performance reporting. This role will support operational excellence by analyzing trends, improving processes, ensuring compliance, and providing actionable insights to leadership. The ideal candidate will bring extensive healthcare billing and collections experience, strong analytical capabilities, and a commitment to delivering high-quality service and results for clients. <strong>(EST candidates only)</strong></p><ul><li>Managed self-pay accounts receivable operations to ensure accounts progressed through the self-pay lifecycle according to established processes.</li><li>Oversaw self-pay collections activities, including account reviews, workflow management, and resolution strategies to improve collection performance.</li><li>Managed bad debt inventory, placements, and returns while ensuring accurate reconciliation of bad debt transactions and vendor recall requests.</li><li>Oversaw acute and Physician Revenue Cycle (PRC) inventory management to support effective account resolution and revenue recovery.</li><li>Reviewed deceased accounts to ensure proper documentation, compliance, and appropriate account resolution.</li><li>Reviewed and resolved statement holds to support timely billing processes and reduce delays in collections activity.</li><li>Prepared, analyzed, and presented self-pay aging performance reports, including Aged Trial Balance (ATB) review summaries, for leadership and external stakeholders.</li><li>Identified trends and opportunities impacting self-pay accounts receivable aging and developed recommendations to improve financial outcomes.</li><li>Ensured billing and collection activities complied with applicable federal, state, and local regulations, as well as organizational policies.</li><li>Provided leadership, guidance, and support to self-pay operations team members to promote collaboration, productivity, and operational excellence.</li><li>Identified and implemented process improvements to increase efficiency, accuracy, and effectiveness within self-pay revenue cycle operations.</li><li>Utilized Microsoft Excel and reporting tools to analyze data, track performance metrics, and support operational decision-making.</li></ul>