2 results for Production Technician in Cincinnati, OH

End User Migration Technician

Cincinnati, OH
remote
Temporary
38.00 - 44.00 USD / Hourly
We are looking for an experienced End User Migration Technician to join our team on a contract basis in Cincinnati, Ohio. In this role, you will provide critical technical support for hardware and software installations, ensuring seamless operations for end users. The ideal candidate will possess a strong background in computer hardware and associated technologies, paired with excellent troubleshooting skills. Responsibilities: • Install, configure, and troubleshoot computer hardware and associated devices to ensure optimal functionality. • Provide technical assistance for Apple and Dell technologies, addressing user concerns and resolving issues efficiently. • Perform cable installations and maintain proper connectivity for devices. • Assist with hardware migration tasks, ensuring seamless transitions for end users. • Conduct diagnostic tests and implement solutions to resolve hardware-related problems. • Collaborate with team members to deliver timely and effective technical support. • Maintain accurate documentation of installations, configurations, and repairs. • Ensure compliance with company standards and protocols during all technical operations. • Educate end users on the proper use of hardware and software tools. • Monitor and report on the status of hardware systems to ensure consistent performance.
2026-03-10T19:23:45Z

Customer Service Coordinator

Fairfield, OH
onsite
Permanent
60000.00 - 70000.00 USD / Yearly
We are looking for a dedicated Customer Service Coordinator to join our dynamic team in Cincinnati Ohio. In this role, you will manage customer interactions and service operations, ensuring timely and accurate responses to client needs. The ideal candidate will thrive in a fast-paced environment and excel at building strong relationships with clients while overseeing service processes from start to finish. Responsibilities:• Develop and maintain strong client relationships by understanding their service history, preferences, and expectations.• Conduct site visits to assess client needs, foster relationships, and ensure satisfaction with completed projects.• Oversee the entire service call process, including intake, scheduling, dispatching crews, and ensuring timely completion.• Monitor open service orders, track progress, and follow up to ensure accuracy and adherence to deadlines.• Respond promptly to customer inquiries related to service needs, scheduling updates, and issue resolution.• Keep detailed records of service calls, technician notes, materials used, and client updates.• Review service reports and work orders for completeness and accuracy before submitting them for billing.• Collaborate with office staff and accounting teams to ensure efficient and timely invoicing.• Identify and resolve billing discrepancies by working closely with clients and internal teams.• Support business growth by identifying opportunities to expand the company’s commercial service portfolio and assisting with proposals and agreements.
2026-03-18T12:28:43Z