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5 results for Product Support Specialist in Cincinnati, OH

Regional Technical Analyst
  • Cincinnati, OH
  • remote
  • Temporary
  • 47.50 - 55.00 USD / Hourly
  • <p>We are looking for a skilled Regional Technical Analyst to join our dynamic remote team. In this long-term contract position, you will play a key role in maintaining and enhancing technical systems, ensuring seamless integration of components, and providing expert support for enterprise-level operations. This is an excellent opportunity for an individual with strong technical expertise and a commitment to delivering high-quality solutions.</p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize Active Directory environments to ensure security and efficiency.</p><p>• Configure and troubleshoot integration components to support seamless system functionality.</p><p>• Oversee electronic components and ensure their proper operation within technical systems.</p><p>• Provide advanced support for Microsoft Exchange, including setup and issue resolution.</p><p>• Monitor and manage Palo Alto Firewalls to ensure network security and reliability.</p><p>• Collaborate with cross-functional teams to identify and resolve technical challenges.</p><p>• Develop and implement best practices for system maintenance and upgrades.</p><p>• Perform detailed analysis of technical issues and recommend effective solutions.</p><p>• Document processes and procedures to maintain clear records of system configurations.</p><p>• Stay updated with emerging technologies to continuously improve system performance.</p>
  • 2025-10-03T19:23:49Z
Integration Manager
  • Cincinnati, OH
  • remote
  • Temporary
  • 47.50 - 55.00 USD / Hourly
  • <p>We are looking for an experienced Integration Manager to join our remote team. This is a long-term contract position that offers the opportunity to work on diverse projects, utilizing your expertise in systems analysis and integration. The ideal candidate will contribute to the efficient management of complex systems and ensure seamless collaboration across platforms.</p><p><br></p><p>Responsibilities:</p><p>• Analyze and interpret business requirements to develop effective technical solutions.</p><p>• Oversee the integration and optimization of Active Directory systems.</p><p>• Collaborate with stakeholders to create and maintain Business Requirement Documents.</p><p>• Manage and support database systems, including Microsoft SQL Server.</p><p>• Conduct system analysis to identify opportunities for improvement and resolve technical issues.</p><p>• Ensure compatibility and functionality across integrated systems, including IBM technologies.</p><p>• Provide technical guidance and support to team members during system implementation.</p><p>• Develop and maintain documentation for all integration processes and workflows.</p><p>• Monitor system performance and implement strategies for continuous improvement.</p><p>• Coordinate with cross-functional teams to align technology solutions with business goals.</p>
  • 2025-10-03T19:06:32Z
Lead Solution Architecture
  • Cincinnati, OH
  • remote
  • Temporary
  • 95.00 - 110.00 USD / Hourly
  • <p>We are looking for an experienced Lead Solution Architecture specialist to oversee and guide the integration of applications and ensure alignment with architectural standards. This role focuses on defining and governing IT solutions that meet business requirements while adhering to strategic guidelines. As part of a long-term contract opportunity based in Cincinnati, Ohio, you will play a key role in shaping the technical landscape and ensuring the integrity of the organization's IT architecture.</p><p><br></p><p>Responsibilities:</p><ul><li>Provide architectural leadership across business and IT change initiatives, ensuring all solutions follow established technology strategies and architectural guidelines.</li><li>Oversee technical solution design for application integrations, validating implementations for compliance and effectiveness.</li><li>Contribute to the development of technical proposals and responses to RFPs.</li><li>Define and deliver architectural components throughout the project lifecycle, ensuring consistent alignment with strategic goals.</li><li>Identify and resolve key design challenges; escalate when necessary to ensure scalable, secure, and maintainable solutions.</li><li>Collaborate with infrastructure and data management teams to align system changes across the IT ecosystem.</li><li>Ensure complete technical documentation, including high- and low-level design, build procedures, disaster recovery plans, and application handoff materials.</li><li>Advise internal teams and third-party partners on integration approaches, ensuring architectural soundness and compliance.</li><li>Monitor technology trends and recommend new tools or practices that can improve integration outcomes.</li><li>Support the continued evolution and refinement of enterprise architecture and IT strategy.</li></ul>
  • 2025-09-30T22:54:03Z
2nd shift Customer Service Representative
  • Erlanger, KY
  • onsite
  • Temporary
  • 20.00 - 21.00 USD / Hourly
  • <p>Manufacturing company is looking to add new members with a strong Customer Service mentality! Second shift Service Coordinators are needed to help customers navigate. These coordinators remain highly professional, courteous, and knowledgeable whilst working with customers and vendors alike.</p><p>Responsibilities:</p><p><br></p><p>• Provide excellent customer service while speaking with customers and vendors, in accordance with training</p><p>• Dispatch</p><p>• Resolve on-demand customer requests and provide customers with product and service information</p><p>• Communicate clear expectations of costs and estimated time of arrival</p><p>• Follow up with customers in a timely manner to keep them informed</p><p>• Create service estimates, complete billing process and collect payments</p><p>• Use sales skills to overcome customer objections and persuade prospects to proceed with service rather than shopping competitors</p><p>• Provide sales information to interested prospects and forward contact information to an Inside Sales team member when necessary</p><p>• Identify and escalate priority issues and route calls to appropriate resource</p><p>• Willingness to work in a team environment, provide support to other team members.</p><p>• Attend training to gain detailed knowledge of minor and major mechanical repairs</p><p>• Achieve monthly targets for close percentage, gross profit per job and other targets</p><p><br></p><p><br></p><p>Qualifications:</p><p>• Two-year Associated Degree preferred, minimum High School diploma </p><p>• Experience in (inbound and outbound) sales and customer service preferred</p><p>• Logistics coordinating</p><p>• Able to work under pressure and handle multiple requests</p><p>• Multi-tasking and Attention to detail are required</p><p>• This position requires sitting at a workstation carrying out a variety of both manual and computerized data entry and processing tasks </p><p>• Experience effectively using computers and learning new computer programs </p><p>• One weekend shift per week required</p><p><br></p>
  • 2025-09-30T19:53:44Z
IT Manager
  • Cincinnati, OH
  • onsite
  • Permanent
  • 82000.00 - 105000.00 USD / Yearly
  • <p>We are looking for an experienced IT detail-oriented individual to step into the role of IT Manager in Cincinnati, Ohio. This position involves leading dynamic teams in delivering high-quality data migration projects while ensuring compliance with regulatory standards. The ideal candidate will possess strong leadership skills, a passion for process optimization, and the ability to inspire and develop team members.</p><p><br></p><p>Responsibilities:</p><p>• Lead the successful delivery of data migration projects by managing timelines, quality standards, and service levels.</p><p>• Facilitate client meetings, including project kickoff and closing sessions, to ensure alignment and satisfaction.</p><p>• Develop, review, and present client deliverables and comprehensive project reports.</p><p>• Identify and implement best practices across multiple projects and teams to enhance efficiency and effectiveness.</p><p>• Collaborate with the Site Lead to analyze data and provide insights for client-facing project leads.</p><p>• Oversee administrative tasks such as preparing status reports, tracking budgets, and conducting performance evaluations for team members.</p><p>• Motivate and mentor team members by fostering growth opportunities and creating development programs.</p><p>• Manage project risks by assessing potential issues and ensuring compliance with statutory and regulatory requirements.</p><p>• Ensure adherence to confidentiality agreements and protect client information throughout the project lifecycle.</p>
  • 2025-10-13T16:58:49Z