<p><strong>Job Title:</strong> Desktop Support Specialist</p><p><strong>Location:</strong> West Chester, Ohio 45069</p><p><strong>Employment Type:</strong> Contract</p><p><strong>Industry:</strong> IT Services / Technology</p><p><br></p><p><strong>Job Overview:</strong></p><p>We are seeking a detail-oriented and technically skilled professional to provide onsite technical support and configuration management services. This role involves managing IT assets, supporting software testing, and maintaining configuration baselines using automated tools. The ideal candidate will have a strong understanding of IT systems, inventory control, and process improvement frameworks.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide advanced onsite technical support to end users, resolving hardware and software issues efficiently.</li><li>Manage IT asset inventory, including tracking, refurbishing, and redeploying refreshed equipment.</li><li>Assist with software testing and log results into database systems.</li><li>Maintain software and documentation baselines using automated Configuration Management (CM) tools.</li><li>Define and implement CM processes and procedures across the product lifecycle.</li><li>Coordinate product releases and updates, ensuring proper version control and documentation.</li><li>Participate in Configuration Control Board (CCB) meetings to evaluate and approve changes.</li><li>Develop and maintain build automation tools; streamline build and deployment processes.</li><li>Track and report software deficiencies, change requests, and incident reports.</li><li>Maintain project documentation libraries and software development folders.</li><li>Provide performance metrics and benchmarking data to support management decisions.</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Loveland, Ohio. This Contract to permanent position focuses on supporting customers in the maintenance of way market by handling inquiries, quotations, orders, shipments, and invoices for various products. The ideal candidate will bring strong organizational skills and a customer-focused approach to ensure seamless service delivery.<br><br>Responsibilities:<br>• Prepare and provide price quotations and address customer inquiries with management-approved pricing.<br>• Create estimates and proposals while maintaining customer relationship management databases.<br>• Process orders for company products using the current system and adapt to future systems as needed.<br>• Respond promptly to customer requests for information on pricing, orders, deliveries, shipments, and invoices.<br>• Build and nurture strong relationships with customers to enhance satisfaction and loyalty.<br>• Update systems with accurate information and organize relevant documentation and records.<br>• Assist in accounts receivable collections processes as required.<br>• Communicate effectively with suppliers to gather information on pricing, orders, deliveries, and shipments.<br>• Contribute to the development of marketing materials and new product listings.<br>• Provide reports and maintain effective communication with management about market opportunities.
<p>Seeking a Plant Controller to join a fast-paced established manufacturing company. The Controller is responsible for overseeing all financial and accounting activities within the manufacturing operations. This role ensures accurate costing, budgeting, and financial reporting for production, inventory, and supply chain activities. The Controller serves as a key business partner to operations leadership, providing analysis and insight to support strategic and operational decision-making. This is an immediate contract opportunity.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Financial Management & Reporting</strong></p><ul><li>Prepare and analyze monthly, quarterly, and annual financial statements for manufacturing operations.</li><li>Ensure compliance with corporate accounting policies, internal controls, and regulatory standards.</li><li>Lead month-end and year-end closing processes for manufacturing entities.</li></ul><p><strong>Cost Accounting</strong></p><ul><li>Develop and maintain standard costs for products and monitor variances (material, labor, overhead).</li><li>Analyze manufacturing cost drivers and recommend process or efficiency improvements.</li><li>Perform margin analysis, product costing, and profitability reporting.</li></ul><p><strong>Budgeting & Forecasting</strong></p><ul><li>Lead the annual budget and rolling forecast processes for manufacturing operations.</li><li>Collaborate with operations, supply chain, and engineering teams to project costs and resource requirements.</li><li>Monitor performance against budget and provide variance explanations.</li></ul><p><strong>Operational Support</strong></p><ul><li>Partner with plant management to drive cost reduction and productivity initiatives.</li><li>Support capital investment analysis, ROI calculations, and project tracking.</li><li>Provide financial insight for inventory management, production planning, and procurement activities.</li></ul><p><strong>Internal Controls & Process Improvement</strong></p><ul><li>Maintain strong internal control procedures for inventory, fixed assets, and manufacturing expenses.</li><li>Identify opportunities to improve financial systems, reporting, and operational efficiency.</li><li>Support audits and ensure accurate documentation of financial processes.</li></ul>
