<p>Core Responsibilities</p><p><br></p><p>Product Creation, R& D, Testing & Lifecycle Ownership (55%)</p><p>• Own formulation roadmaps and supplier partnerships</p><p>• Lead efficacy testing strategy, protocol development and lab partner selection</p><p>• Own reformulation, upgrades and product improvement initiatives</p><p>• Own lifecycle optimization, SKU pruning, relaunches and portfolio evolution</p><p>• Maintain all technical substantiation, SDS and performance documentation</p><p>• Own product line architecture, variant strategy and naming hierarchies</p><p>• Define packaging information architecture, front-of-pack claims hierarchy and shelf positioning logic</p><p>• Serve as final authority on packaging architecture, required claims placement and compliance readiness</p><p><br></p><p><br></p><p>Pricing Strategy, Portfolio Optimization & Market Positioning (20%)</p><p>• Own MSRP, MAP, bundles, pack sizes and omnichannel pricing</p><p>• Conduct competitive benchmarking and shelf positioning</p><p>• Own margin modeling, elasticity testing and price optimization</p><p>• Lead portfolio rationalization and whitespace expansion</p><p><br></p><p>Compliance, Registration & Claims Governance (15%)</p><p>• Own state and federal product registration</p><p>• Own labeling, packaging and claims compliance</p><p>• Serve as regulatory authority for audits and retailer compliance</p><p>• Own claims substantiation and standards reviews</p><p><br></p><p>Brand Visual Identity, PDP, A+ & Commercialization Architecture (10%)</p><p>• Lead the development of each product’s package design, ensuring regulatory compliance.</p><p>• Own the development of promotional package graphics and product display units.</p><p>• Lead the development of brand visual identity for the brand and sub brand, as needed</p><p>• Own PDP structure, SEO architecture and A+ frameworks</p><p>• Define claims hierarchy and compliant persuasion</p><p>• Partner with Brand Content and E-Commerce to execute PDP assets</p><p>• Serve as final authority for PDP compliance and readiness</p><p>• Develop the sell in messaging including selling tools that bring the product performance to life (videos, comparison charts, demonstrations)</p><p><br></p><p>Cross-Functional Platform Integration</p><p>Operations & Supply Chain</p><p>• Maintain visibility into on-hand inventory, production schedules, and global sourcing timelines</p><p>• Align product launch timing and lifecycle optimization with manufacturing capacity and inventory health</p><p>• Inform formulation and packaging decisions based on scalability and cost efficiency</p><p><br></p><p>Retail Sales</p><p>• Ensure product lines, pack sizes, variants and labeling satisfy retailer-specific shelf requirements</p><p>• Support sell-in through compliant claims frameworks, differentiation and margin modeling</p><p><br></p><p>E-Commerce & Digital</p><p>• Ensure product positioning, messaging, SEO and value propositions are deployed correctly across digital channels</p><p>• Provide competitive intelligence and pricing frameworks</p><p>• Ensure commercialization readiness for ecommerce launches</p>
We are looking for an experienced Operations Manager to oversee and enhance the daily functions of a dynamic facility in Cincinnati, Ohio. This role requires a proactive leader with the ability to manage diverse teams, ensure operational excellence, and foster a culture of collaboration and hospitality. The ideal candidate will bring expertise in facilities management, customer service, and staff development to drive high-quality standards across all areas.<br><br>Responsibilities:<br>• Manage daily operations across courts, front desk, pro shop, food and beverage services, locker rooms, and shared spaces.<br>• Ensure safety protocols, cleanliness, proper maintenance, and compliance with U.S. regulations.<br>• Implement operational procedures and quality standards to align with organizational goals.<br>• Optimize scheduling and utilization of facilities, ensuring smooth player flow and effective programming.<br>• Address customer feedback and resolve service issues to maintain high satisfaction levels.<br>• Coordinate with vendors and service providers for cleaning, maintenance, and other operational needs.<br>• Lead and mentor a multidisciplinary team, including front desk staff, coaches, food and beverage personnel, and contractors.<br>• Oversee recruitment, training, performance evaluation, and development of employees.<br>• Prepare and manage schedules, support payroll processes, and ensure adherence to local HR regulations.<br>• Foster a positive work environment that promotes excellence, teamwork, and hospitality.
We are looking for a dedicated Account Specialist to join our team in Mason, Ohio. This Contract to permanent position offers an excellent opportunity to contribute to customer success by managing client accounts, supporting internal teams, and ensuring seamless operations. If you are detail-oriented and skilled in accounting functions, this role could be a great fit for you.<br><br>Responsibilities:<br>• Manage and update customer account information to ensure accuracy and reliability.<br>• Generate monthly and customized reports tailored to client needs.<br>• Maintain and optimize organizational systems for better efficiency.<br>• Lead and actively participate in client training sessions to enhance product understanding.<br>• Provide support to sales and account management teams for seamless client interactions.<br>• Collaborate with various departments to address and resolve client concerns.<br>• Assist in onboarding processes for new clients to ensure smooth transitions.<br>• Conduct outbound calls to clients to promote product adoption and engagement.