<p>We are looking for a dedicated Customer Service Coordinator to join our dynamic team in Cincinnati Ohio. In this role, you will manage customer interactions and service operations, ensuring timely and accurate responses to client needs. The ideal candidate will thrive in a fast-paced environment and excel at building strong relationships with clients while overseeing service processes from start to finish.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain strong client relationships by understanding their service history, preferences, and expectations.</p><p>• Conduct site visits to assess client needs, foster relationships, and ensure satisfaction with completed projects.</p><p>• Oversee the entire service call process, including intake, scheduling, dispatching crews, and ensuring timely completion.</p><p>• Monitor open service orders, track progress, and follow up to ensure accuracy and adherence to deadlines.</p><p>• Respond promptly to customer inquiries related to service needs, scheduling updates, and issue resolution.</p><p>• Keep detailed records of service calls, technician notes, materials used, and client updates.</p><p>• Review service reports and work orders for completeness and accuracy before submitting them for billing.</p><p>• Collaborate with office staff and accounting teams to ensure efficient and timely invoicing.</p><p>• Identify and resolve billing discrepancies by working closely with clients and internal teams.</p><p>• Support business growth by identifying opportunities to expand the company’s commercial service portfolio and assisting with proposals and agreements.</p>
<p>We are looking for a dedicated Insurance Referral Coordinator to join our client's team. In this role, you will play a crucial part in managing prior authorizations for prescription medications and medical services, ensuring patients receive timely and appropriate care. This is a long-term contract position within the healthcare industry, offering an excellent opportunity to contribute to patient-centered care.</p><p><br></p><p>Responsibilities:</p><p>• Review and gather necessary documentation, including medical records and physician recommendations, to support prior authorization requests.</p><p>• Submit and track authorization requests with insurance providers, ensuring timely approvals for prescribed medications and medical services.</p><p>• Communicate effectively with patients, healthcare providers, and insurance representatives to address authorization-related issues and facilitate resolutions.</p><p>• Monitor and update the status of authorization requests, notifying healthcare teams about approvals, denials, or pending cases.</p><p>• Stay informed about insurance policies and regulations to enhance efficiency and compliance in the authorization process.</p><p>• Analyze trends in insurance denials and collaborate with teams to resolve escalations, appeals, or resubmissions.</p><p>• Maintain accurate and secure records of authorization activities in compliance with healthcare guidelines.</p><p>• Provide support in identifying process improvements to streamline prior authorization workflows.</p>
<p>We are looking for an organized and customer-focused individual to join our client's team as a Patient Registration Specialist in Mason, Ohio. This role is critical to ensuring smooth and efficient patient intake processes while providing excellent service to patients and visitors. As this is a Contract to permanent position, it offers the opportunity for long-term growth within the healthcare sector.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors warmly, ensuring they feel supported throughout their visit.</p><p>• Accurately maintain and update patient records and files in compliance with healthcare regulations.</p><p>• Handle payment processing and manage insurance claims efficiently.</p><p>• Order necessary supplies and monitor inventory levels to ensure uninterrupted operations.</p><p>• Respond to inbound calls professionally, addressing inquiries or routing them appropriately.</p><p>• Manage authorizations and billing functions with attention to detail.</p><p>• Utilize electronic health record (EHR) systems such as Allscripts, Cerner Technologies, Epic, for accurate data entry.</p><p>• Support clinical trial operations with administrative tasks as needed.</p><p>• Perform additional administrative duties to support the team and ensure seamless workflow.</p>
<p>We are seeking a detail-oriented and proactive HR Coordinator to join our dynamic Human Resources team. This role is critical in supporting recruiting efforts, coordinating interview schedules, and facilitating new permanent orientation. The ideal candidate will excel in a fast-paced environment, possess strong communication skills, and demonstrate enthusiasm for talent acquisition and employee onboarding. </p><p><br></p><p><strong> Key Responsibilities:</strong> </p><ul><li>Support the end-to-end recruitment process by posting positions, screening resumes, and coordinating candidate communications </li><li>Schedule and confirm interviews between candidates and hiring managers, ensuring a positive candidate experience </li><li>Prepare materials and administrate logistics for new permanent orientation sessions, supporting an engaging and informative onboarding experience </li><li>Maintain accurate and up-to-date records within HRIS systems related to recruitment and onboarding </li><li>Collaborate with internal stakeholders to anticipate hiring needs and assist with related HR initiatives </li><li>Ensure compliance with company policies and relevant employment regulations throughout the hiring and onboarding process</li></ul>
We are looking for an experienced HR Recruiter to join our team in Cincinnati, Ohio. This Contract to permanent position requires someone with strong organizational skills and expertise in managing high-volume recruitment processes. The ideal candidate will play a pivotal role in sourcing, interviewing, and onboarding top talent while supporting other HR functions as needed.<br><br>Responsibilities:<br>• Coordinate and schedule interviews using Microsoft Outlook to ensure a seamless candidate experience.<br>• Draft and send offer letters and onboarding invitations to new team members.<br>• Facilitate orientation sessions for new team members and assist in onboarding activities.<br>• Manage recruitment workflows using applicant tracking systems such as Bullhorn, Taleo, or Greenhouse.<br>• Conduct full-cycle recruiting, including sourcing, screening, and selecting candidates with relevant experience.<br>• Collaborate with hiring managers to identify staffing needs and develop recruitment strategies.<br>• Maintain and update HRIS systems to ensure accurate employee data.<br>• Handle high-volume recruitment tasks efficiently while meeting deadlines.<br>• Support HR-related projects and initiatives as assigned.<br>• Ensure compliance with company policies and legal regulations throughout the hiring process.