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2 results for End User Migration Technician in Cincinnati, OH
- Cincinnati, OH
- remote
- Temporary / Contract
- 38 - 44 USD / Hourly
- <p>We are looking for an End User Migration Technician to support enterprise device transition activities for a Contract position in various areas of the country. This role combines remote work with extensive travel and is ideal for someone who is confident working directly with end users in fast-paced environments. The technician will help move user devices and Microsoft 365 applications between environments, verify successful outcomes, and provide hands-on support after each migration event. Success in this position requires strong technical troubleshooting ability, professionalism under pressure, and a willingness to travel most weeks.</p><p><br></p><p>Responsibilities:</p><p>• Gather device and user details during intake and maintain accurate migration documentation.</p><p>• Perform workstation and application cutovers using approved migration utilities and PowerShell-based processes.</p><p>• Validate device functionality after migration by checking core software, connectivity, and business-critical services.</p><p>• Provide immediate desk-side assistance to employees following migration activities and resolve routine technical issues.</p><p>• Escalate advanced problems to migration leads when issues fall outside standard desktop support scope.</p><p>• Support troubleshooting for Windows systems, Microsoft 365 applications, printers, network access, and mobile devices as needed.</p><p>• Coordinate effectively with project team members to keep migration work on schedule across client locations.</p><p>• Follow travel and expense procedures while supporting assignments that may include weekday, weekend, or extended travel.</p><p>• Assist with hardware-related setup tasks, including peripheral connections and basic cable or device installation when required.</p>
- 2026-06-01T00:00:00Z
- Cincinnati, OH
- remote
- Temporary / Contract
- 38 - 44 USD / Hourly
- <p>We are looking for a Contract End User Migration Technician to support device transition projects for end users in various areas throught the country. This role combines hands-on desktop support with migration execution, requiring strong customer service, technical troubleshooting, and attention to detail. The position is remote with frequent travel, and the technician will help prepare devices, complete migration activities, confirm successful outcomes, and assist users with immediate post-migration needs.</p><p><br></p><p>Responsibilities:</p><p>• Gather device and user details during intake, ensuring records are accurate and complete before migration work begins.</p><p>• Carry out endpoint migration tasks by using approved tools and scripted processes to move devices and Microsoft 365 applications between environments.</p><p>• Validate each migrated device after cutover by checking core software, account access, connectivity, and other essential services.</p><p>• Provide at-the-desk technical assistance to users following migration and resolve common desktop or application issues in a timely manner.</p><p>• Escalate advanced technical problems or service-impacting concerns to project leads when issues require deeper investigation.</p><p>• Coordinate effectively while traveling to client sites, following deployment schedules and adapting to weekday and occasional weekend work requirements.</p><p>• Manage travel-related expense submissions in accordance with client policies, including reimbursement for meals and incidental costs.</p><p>• Maintain a detail-oriented, service-focused approach when assisting users who may be experiencing disruption during migration activities.</p>
- 2026-06-01T00:00:00Z