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1 result for Digital Marketing Specialist in Cincinnati, OH

Account Specialist

Mason, OH
onsite
Temporary to Hire
19.00 - 20.00 USD / Hourly
We are looking for an Account Specialist to join a client-focused team in Mason, Ohio on a contract basis with the potential for a permanent position. This role is ideal for someone who combines strong customer support instincts with administrative accuracy and a solid understanding of accounting-related processes. The position will serve as a key resource for clients and internal partners by helping maintain account information, supporting reporting needs, and encouraging successful product use. Responsibilities: • Maintain accurate customer and account records in internal platforms, ensuring information remains current and reliable. • Prepare recurring and ad hoc reports for clients and internal stakeholders, organizing data clearly and delivering it on schedule. • Provide ongoing administration of account-related systems and tools to support daily client operations. • Conduct or assist with client education sessions to help users understand available services, tools, and best practices. • Partner closely with sales and account management teams to address client questions and support overall account growth. • Collaborate with cross-functional departments to resolve issues, coordinate service needs, and improve the client experience. • Support the onboarding process for new clients by helping set up accounts, organizing required information, and guiding early-stage activities. • Make outbound calls to clients to strengthen engagement, increase product usage, and promote long-term satisfaction.
2026-04-30T16:43:45Z