4 results for Desktop Support Analyst in Cincinnati, OH

Claude AI Business Analyst

Cincinnati, OH
remote
Temporary
50.00 - 90.00 USD / Hourly
We are looking for a skilled Claude AI Business Analyst. This role involves working closely with stakeholders to evaluate business processes and identify opportunities for AI-driven solutions. The ideal candidate will have a strong background in business analysis and experience collaborating in discovery calls to assess workflows, data usage, and technology integration. Responsibilities:• Participate in discovery calls to analyze and document business processes, workflows, and data flows.• Collaborate with stakeholders to identify opportunities for AI agents to optimize business processes.• Evaluate resource requirements and recommend appropriate AI tools and solutions.• Conduct gap analyses to compare current state processes with future state objectives.• Provide detailed documentation and insights to support the development of a structured AI playbook.• Work within Agile Scrum methodologies to ensure efficient project delivery.• Review and analyze call center customer service operations for potential AI integration.• Serve as a liaison between technical teams and business stakeholders to ensure alignment.• Present findings and recommendations to support decision-making for AI-driven strategies.• Maintain clear and organized documentation throughout all stages of analysis.
2026-03-11T09:58:44Z

Configuration Analyst I (Contractor)

West Chester, OH
onsite
Temporary
22.00 - 27.00 USD / Hourly
Configuration Analyst I (Contract)Job Type: 37 Week Contract (Potential for extension or conversion) Location: Onsite West Chester, OH 8am-5:30pmPay: Available on W2 OverviewWe are seeking a Configuration Analyst I to support product configuration, engineering change management, and documentation control within a fast-paced technical environment. This role is ideal for early‑career professionals who are detail-oriented, highly organized, and interested in contributing to product lifecycle and configuration management functions.The Configuration Analyst I will work under direct supervision and follow established procedures to support engineering change processes and ensure documentation accuracy across technical teams.Key Responsibilities<ul><li>Analyze product design changes to determine effects on end product configuration, documentation, and system functionality.</li><li>Prepare, update, and maintain documentation required to support engineering change activities.</li><li>Coordinate with internal teams, customers, and manufacturing partners to establish clear processes for reporting and executing design changes.</li><li>Review engineering change data, documentation packages, and released change orders to ensure compliance with configuration management standards and internal procedures.</li><li>Ensure all configuration activities follow established policies, workflows, and control guidelines.</li><li>Maintain accurate records, change logs, and configuration documentation throughout the product lifecycle.</li><li>Support audits, version tracking, and documentation consistency across engineering and product teams.</li><li>Follow pre-established guidelines and instructions while learning and applying configuration management concepts and best practices.</li></ul>
2026-04-07T17:08:49Z

End User Migration Technician

Cincinnati, OH
remote
Temporary
38.00 - 44.00 USD / Hourly
We are looking for a skilled End User Migration Technician to join our team on a contract basis in Cincinnati, Ohio. This role involves hands-on technical support, including hardware installation, device configuration, and troubleshooting. The ideal candidate is detail-oriented, proficient with various hardware technologies, and can work effectively in a fast-paced environment. Responsibilities: • Install and configure computer hardware and associated peripherals to ensure seamless operation. • Perform cable installations with precision while adhering to established safety standards. • Provide technical support and troubleshooting for Dell Technologies and Apple devices. • Assist in the migration of end-user systems, ensuring data integrity and minimal disruption. • Collaborate with team members to ensure timely completion of assigned tasks. • Diagnose and resolve hardware and software issues to maintain optimal system performance. • Maintain accurate records of work performed, including hardware installations and migrations. • Communicate effectively with end users to address technical concerns and provide solutions. • Ensure compliance with company policies and procedures during all technical operations.
2026-04-07T18:44:09Z

SAP Business Systems Manager

West Chester, OH
onsite
Permanent
112000.00 - 140000.00 USD / Yearly
We are looking for an experienced SAP Business Systems Manager to join our dynamic team in West Chester, Ohio. This role will focus on enhancing ERP system functionality, providing user support, and driving process improvements within a manufacturing environment. The ideal candidate will possess strong analytical skills, a customer-focused mindset, and a proven track record in SAP project management. Responsibilities: • Manage the daily support and project activities related to SAP operations within the manufacturing environment. • Collaborate with engineering and manufacturing teams to develop and analyze new SAP functionalities. • Provide training and troubleshooting support to operational users for system processes and best practices. • Ensure compliance with regulatory standards in a product development and R& D-heavy environment. • Lead ERP integration projects to optimize system performance and align with business objectives. • Serve as the primary contact for SAP S/4 operational activities, ensuring seamless functionality. • Work onsite at the West Chester office from Tuesday to Thursday, with occasional visits to the Evendale location. • Identify and implement process improvements to enhance system efficiency and user experience. • Coordinate with cross-functional teams to address system issues and deliver timely solutions.
2026-03-26T15:28:44Z