We are looking for a skilled and proactive Desktop Support Analyst to join our team on a long-term contract basis. This role, based in Vandalia, Ohio, involves providing comprehensive support for desktop and mobile devices, ensuring smooth operations for both office and production environments. You will play a key role in troubleshooting, maintaining systems, and assisting users with technical issues.<br><br>Responsibilities:<br>• Monitor and review daily system backups for local site servers and network equipment, documenting findings appropriately.<br>• Collaborate with network administrators to address connectivity issues, server concerns, and maintain accurate Active Directory entries.<br>• Provide first-level support for non-standard applications and resolve hardware or software issues affecting desktop and mobile devices.<br>• Manage incident and service tickets efficiently, ensuring timely resolutions.<br>• Update and maintain configuration items in the computer management database.<br>• Offer technical support for production and office peripherals, addressing any operational issues.<br>• Assist users through escalated triage from the Service Desk, walk-up tech bar, and direct walk-ins.<br>• Adhere to established code of conduct and company standards.<br>• Travel occasionally (up to 10%) to support technical needs across locations.
<p>We are looking for an experienced End User Migration Technician to join our team on a travelling basis. This is a long-term contract role that involves supporting hardware migration and installation tasks while ensuring smooth transitions for end-users. The ideal candidate will possess technical expertise and a proactive approach to problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and troubleshoot computer hardware components across various platforms.</p><p>• Manage the setup and deployment of associated hardware, ensuring all systems are functioning effectively.</p><p>• Perform cable installation and ensure proper connectivity for end-user devices.</p><p>• Provide technical support for Dell Technologies and Apple devices, addressing user concerns promptly.</p><p>• Collaborate with team members to ensure seamless hardware migrations and user transitions.</p><p>• Maintain accurate documentation of installations, configurations, and troubleshooting processes.</p><p>• Conduct regular inspections of hardware to ensure optimal performance and identify potential issues.</p><p>• Assist in training end-users on new systems and hardware functionalities.</p><p>• Respond to service requests efficiently, prioritizing tasks based on urgency.</p><p>• Follow established protocols to ensure compliance with organizational standards and policies.</p>
We are looking for a highly skilled Data Reporting Analyst to join our team in Cincinnati, Ohio. In this long-term contract position, you will play a key role in transforming complex data into actionable insights that drive business decisions. This hybrid role requires a blend of technical expertise and analytical capabilities to support organizational goals effectively.<br><br>Responsibilities:<br>• Analyze complex datasets to uncover trends, insights, and opportunities for business improvement.<br>• Develop and maintain dashboards, reports, and visualizations using tools such as Tableau and BusinessObjects.<br>• Collaborate with cross-functional teams to understand reporting needs and ensure data integrity.<br>• Utilize Python and SQL to automate data processes and streamline workflows.<br>• Apply advanced analytics methods to support strategic initiatives and decision-making.<br>• Monitor and optimize reporting systems to ensure accuracy and efficiency.<br>• Translate technical findings into clear, actionable recommendations for stakeholders.<br>• Provide support for data governance and adherence to organizational standards.<br>• Stay updated on industry trends and emerging tools to enhance reporting capabilities.
We are looking for a skilled Data Reporting Analyst to join our team in Cincinnati, Ohio. This long-term contract position offers an exciting opportunity to contribute to data-driven decision-making processes within the Personal Loans Marketing team. The ideal candidate will leverage their expertise in data analysis, reporting, and visualization to provide actionable insights and optimize marketing performance.<br><br>Responsibilities:<br>• Develop and maintain efficient data workflows to support marketing dashboards and reporting systems.<br>• Document data sources, definitions, and reporting logic to ensure consistency and governance.<br>• Optimize database queries and backend data processes to enhance scalability and performance.<br>• Conduct quality assurance checks to maintain data integrity and accuracy across reports.<br>• Automate recurring reports to monitor campaign metrics such as performance, conversions, and cost-per-acquisition.<br>• Collaborate with engineering and data science teams to streamline data pipelines and improve data quality.<br>• Design and implement interactive dashboards using tools like Tableau to visualize key performance indicators.<br>• Provide ad hoc data analysis and reporting to support marketing campaign decision-making.<br>• Ensure data models and workflows are scalable and align with business needs.
