<p>We are looking for a skilled Desktop Technician I to join our IT Global Client Services team in our Blue Ash Office. In this long-term contract role, you will be responsible for providing technical support to corporate users, ensuring the smooth operation of personal computers and related equipment. This position offers an opportunity to collaborate with technical support teams to resolve system performance issues and contribute to the improvement of IT processes.</p><p><br></p><p>Responsibilities:</p><p>• Install, upgrade, and provide ongoing support for Windows PCs and laptops using approved tools and corporate scripts.</p><p>• Deliver basic software assistance for the Microsoft Office suite and other standard applications.</p><p>• Create and maintain detailed documentation for installation and troubleshooting procedures.</p><p>• Perform repairs, modifications, and preventive maintenance on IT equipment as needed.</p><p>• Set up, monitor, and ensure the proper functioning of IT equipment associated with data centers.</p><p>• Collaborate with technical teams to identify and resolve system performance problems affecting user productivity.</p><p>• Coordinate and deploy technology solutions to enhance IT operations.</p><p>• Conduct troubleshooting activities to address hardware and software issues efficiently.</p>
<p>We are looking for a dedicated Configuration Management Analyst I to join our team in West Chester, OH. This long-term contract position offers an exciting opportunity to support software baseline control efforts, ensuring efficient management of configurations and documentation throughout the product lifecycle. The role requires a proactive individual with strong technical skills and a commitment to process improvement.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage and maintain software baselines using automated configuration management tools.</li><li>Establish and implement procedures for releasing products across all stages of the product lifecycle.</li><li>Create and maintain project documentation inventories, including configuration baselines and software development folders.</li><li>Serve as a member of the Configuration Control Board and advocate for best practices in configuration management.</li><li>Develop and maintain build automation tools to enhance efficiency and streamline processes.</li><li>Track and update change requests, impact assessments, and incident reports on an ongoing basis.</li><li>Perform software builds for testing and production environments, ensuring accuracy and reliability.</li><li>Measure and report success metrics, benchmarking performance against industry standards.</li><li>Support management with technical performance data derived from configuration management processes.</li><li>Drive process improvements using established frameworks such as ITIL or CMMI.</li></ul>
We are looking for a detail-oriented IT Applications Analyst to join our team in Cincinnati, Ohio. This long-term contract position involves managing data governance processes, utilizing advanced tools to analyze and interpret data, and supporting business intelligence initiatives. The ideal candidate will have experience with data analysis, BusinessObjects technologies, and a strong understanding of Microsoft SQL.<br><br>Responsibilities:<br>• Analyze, interpret, and manage data to support decision-making and business objectives.<br>• Develop and maintain data governance frameworks to ensure data integrity and compliance.<br>• Utilize Microsoft SQL to write complex queries and optimize database performance.<br>• Implement and support BusinessObjects technologies to enhance reporting and data visualization.<br>• Collaborate with cross-functional teams to design and support business intelligence solutions.<br>• Conduct thorough data analysis to identify trends and patterns that inform strategic decisions.<br>• Manage data models using tools like Erwin Data to ensure consistency and accuracy.<br>• Troubleshoot issues related to data systems and provide timely resolutions.<br>• Create and maintain comprehensive documentation for data governance processes and BI tools.<br>• Train and guide team members on best practices for data analysis and governance.
We are looking for a visionary IT Director to lead our technology strategy and operations in Miamisburg, Ohio. This role requires a dynamic leader who can oversee enterprise IT systems, drive innovation, and ensure the organization remains at the forefront of digital transformation. The ideal candidate will thrive in a collaborative environment, leveraging their technical expertise and leadership skills to deliver scalable solutions.<br><br>Responsibilities:<br>• Develop and implement a comprehensive IT strategy that aligns with the company’s growth objectives and digital transformation goals.<br>• Lead and mentor a high-performing IT team, fostering a culture of accountability and continuous improvement.<br>• Collaborate with department leaders to translate business requirements into effective technology solutions.<br>• Evaluate and integrate emerging technologies to enhance infrastructure and drive innovation.<br>• Oversee the management of IT operations, including system infrastructure, cloud environments, and user support.<br>• Establish and enforce IT policies, procedures, and service-level agreements to ensure operational excellence.<br>• Manage relationships with external vendors and service providers to optimize cost and performance.<br>• Direct cybersecurity initiatives, including risk management, threat detection, incident response, and compliance with industry standards.<br>• Support enterprise scaling efforts, including system integration and M& A activities.<br>• Ensure the organization’s IT systems and processes are future-proof and resilient.
