5 results for Call Center Manager in Cincinnati, OH

Customer Service Coordinator

Fairfield, OH
onsite
Permanent
60000 - 70000 USD / Yearly
We are looking for a dedicated Customer Service Coordinator to join our dynamic team in Cincinnati Ohio. In this role, you will manage customer interactions and service operations, ensuring timely and accurate responses to client needs. The ideal candidate will thrive in a fast-paced environment and excel at building strong relationships with clients while overseeing service processes from start to finish. Responsibilities:• Develop and maintain strong client relationships by understanding their service history, preferences, and expectations.• Conduct site visits to assess client needs, foster relationships, and ensure satisfaction with completed projects.• Oversee the entire service call process, including intake, scheduling, dispatching crews, and ensuring timely completion.• Monitor open service orders, track progress, and follow up to ensure accuracy and adherence to deadlines.• Respond promptly to customer inquiries related to service needs, scheduling updates, and issue resolution.• Keep detailed records of service calls, technician notes, materials used, and client updates.• Review service reports and work orders for completeness and accuracy before submitting them for billing.• Collaborate with office staff and accounting teams to ensure efficient and timely invoicing.• Identify and resolve billing discrepancies by working closely with clients and internal teams.• Support business growth by identifying opportunities to expand the company’s commercial service portfolio and assisting with proposals and agreements.
2026-03-18T00:00:00Z

Customer Service Representative

Miamisburg, OH
onsite
Temporary
20 - 22 USD / Hourly
South Dayton area company is looking for a Customer Service Representative to join their team! The Customer Service representative will be responsible for processing customer orders, assisting with billing, completing data entry of invoices, maintaining inventory, assisting with shipping & receiving and supporting other clerical duties as needed. This is a contract-to-hire opportunity working full-time hours.
2026-04-09T00:00:00Z

Customer Service Representative

Dayton, OH
onsite
Contract / Temporary to Hire
19 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join a non-profit organization in Dayton, Ohio. In this Contract to permanent position, you will play a vital role in supporting individuals transitioning from public housing to homeownership. This role requires strong organizational skills, excellent communication abilities, and a passion for helping others achieve their goals. Responsibilities:• Manage cases effectively, ensuring participants meet specific criteria for program eligibility.• Collaborate with public housing residents and voucher holders to explore pathways to homeownership.• Facilitate funding allocation by tracking participant progress and ensuring grant requirements are met.• Conduct meetings at various locations, delivering presentations and engaging with diverse groups.• Maintain detailed records and meet deadlines associated with grant funding and program requirements.• Provide consistent follow-up with participants to ensure they remain on track with the program objectives.• Assist with administrative tasks, including order entry and eligibility verification.• Respond to inbound and outbound calls with professionalism and a customer-focused approach.• Offer solutions to address challenges participants may face during their journey to homeownership.• Work closely with internal teams to ensure grant compliance and program success. For immediate consideration, call 937.224.8326.
2026-03-18T00:00:00Z

Customer Service Representative

Norwood, OH
onsite
Temporary
18 - 24 USD / Hourly
Do you have a passion for exceptional service and enjoy building positive relationships with clients and customers? Our team is seeking motivated Customer Service Representatives to support a variety of industries across the Cincinnati, OH area. This ongoing opportunity is perfect for individuals eager to grow their skills and launch rewarding careers. What You’ll Do: <ul><li>Respond to customer inquiries via phone, email, or chat in a detail oriented, courteous manner </li><li>Resolve issues efficiently, providing accurate information and ensuring first-contact resolution whenever possible </li><li>Document interactions, update records, and maintain confidentiality of customer data </li><li>Collaborate with other team members and departments to find timely solutions for complex cases </li><li>Recommend process improvements and escalate issues as needed </li><li>Uphold company values and deliver a positive brand experience</li></ul>
2026-03-23T00:00:00Z

Customer Service Representative

Cincinnati, OH
onsite
Temporary
18 - 18 USD / Hourly
We are looking for a dedicated Customer Service Representative to support a conference event in Cincinnati, Ohio. This is a contract position requiring flexibility to work varied hours and shifts over several days. The role involves assisting with event registration, guest inquiries, and auction activities to ensure a smooth and detail-oriented experience for attendees. Responsibilities: • Provide exceptional support at the registration desk by assisting attendees with check-in and event materials. • Oversee silent auction activities, including managing bids, answering participant questions, and ensuring the process runs smoothly. • Act as a runner to deliver materials, coordinate between teams, and address immediate logistical needs during the event. • Assist guests with inquiries and direct them to appropriate event locations or services. • Ensure all tasks are completed efficiently and with attention to detail to contribute to the success of the conference. • Maintain a friendly and approachable demeanor while addressing attendee needs. • Adapt to shifting priorities and schedules based on the event's flow. • Collaborate with team members to solve problems and maintain seamless operations. • Follow event guidelines and processes to ensure consistency and quality. • Commit to the full duration of the event without interruptions or schedule changes.
2026-04-09T00:00:00Z