3 results for B2b Collections Specialist in Cincinnati, OH

Collections Specialist

Sharonville, OH
onsite
Permanent
50000 - 55000 USD / Yearly
We are seeking a dedicated Collections Specialist to join our Accounting Operations team. In this role, you will manage a high-volume portfolio of accounts receivable (AR), working cross-functionally with internal teams and directly with customers to resolve overdue balances and maintain positive business relationships. If you are detail-oriented, possess strong analytical skills, and enjoy contributing to process improvement, we want to hear from you!Key Responsibilities:<ul><li>Review weekly aging reports and actively follow up with customers on overdue balances to accelerate collections.</li><li>Oversee a dynamic portfolio of approximately 700 active AR accounts.</li><li>Collaborate closely with internal departments and external customers to keep accounts reconciled and in good standing.</li><li>Investigate and address customer claims and account disputes promptly.</li><li>Apply cash receipts and reconcile assigned accounts; provide backup support for team cash application duties.</li><li>Perform credit reviews and recommend suitable credit limits for customers.</li><li>Research and process refund requests for customers with long-standing credit balances.</li><li>Supply customers with invoice copies and monthly statements as needed.</li><li>Review and authorize work order releases for accounts exceeding credit limits.</li><li>Partner daily with branch Customer Service Representatives and Managers to ensure exceptional AR service.</li><li>Assist with AR-related vendor documentation, including W9 forms and account setup for governmental agencies.</li><li>Evaluate and approve requests for credit limit increases.</li><li>Maintain tax-exempt status and update related tax applications in Vertex.</li><li>Handle credit balance documentation and facilitate customer refund requests.</li><li>Prepare, review, and mail monthly statements in a timely fashion.</li><li>Process incoming credit card payments and prepare deposits for checks not routed to the lockbox.</li><li>Digitize and upload key customer documentation in internal systems.</li><li>Embrace and adapt to emerging technology and new software solutions.</li><li>Support accounting and finance special projects, such as audit documentation requests.</li></ul>
2026-03-09T00:00:00Z

Account Specialist

Mason, OH
onsite
Contract / Temporary to Hire
18 - 20 USD / Hourly
We are looking for a dedicated Account Specialist to join our team in Mason, Ohio. This Contract to permanent position offers an excellent opportunity to contribute to customer success by managing client accounts, supporting internal teams, and ensuring seamless operations. If you are detail-oriented and skilled in accounting functions, this role could be a great fit for you. Responsibilities: • Manage and update customer account information to ensure accuracy and reliability. • Generate monthly and customized reports tailored to client needs. • Maintain and optimize organizational systems for better efficiency. • Lead and actively participate in client training sessions to enhance product understanding. • Provide support to sales and account management teams for seamless client interactions. • Collaborate with various departments to address and resolve client concerns. • Assist in onboarding processes for new clients to ensure smooth transitions. • Conduct outbound calls to clients to promote product adoption and engagement.
2026-03-17T00:00:00Z

Accounting Specialist

Dayton, OH
onsite
Temporary
22.1635 - 25.663 USD / Hourly
We are looking for an experienced Accounting Specialist to join our team in Dayton, Ohio. In this role, you will focus on managing accounts payable and accounts receivable processes to ensure accurate and timely financial transactions. This is a long-term contract position offering an excellent opportunity to contribute to a dynamic and fast-paced environment. Responsibilities: • Process and validate accounts payable invoices, ensuring accuracy and timely payments to vendors. • Manage accounts receivable tasks including invoice generation, payment tracking, and follow-up on outstanding balances. • Reconcile financial accounts and resolve discrepancies to maintain accurate ledger records. • Prepare detailed financial reports on transaction activity, aging accounts, and cash flow. • Collaborate with vendors, customers, and internal teams to address and resolve billing or payment issues. • Assist with month-end and year-end financial closing procedures. • Ensure compliance with company policies and relevant regulatory requirements. • Provide documentation and support during audit processes as needed.
2026-03-17T00:00:00Z