We are looking for a Senior Administrative Assistant to support property management operations and tenant relations in Cincinnati, Ohio. In this Contract to permanent position, you will play a key role in ensuring the smooth operation of administrative tasks while assisting with tenant communications and office management. This role is ideal for someone who thrives in a fast-paced environment and is eager to learn new processes.<br><br>Responsibilities:<br>• Handle incoming calls from tenants regarding property-related issues and provide prompt assistance.<br>• Prepare and manage contracts and ensure timely follow-up on tenant concerns.<br>• Input payment details and verify payment statuses using software tools.<br>• Coordinate with tenants to address late or incorrect rent payments and communicate updates to the accounting department.<br>• Maintain office supplies inventory and ensure the workspace is adequately stocked.<br>• Oversee administrative processes such as managing maintenance staff hours, processing tenant invoices, and reviewing expense reports.<br>• Record monthly property meter readings and submit check requests for approval.<br>• Prioritize urgent tenant concerns, such as maintenance issues, and address them efficiently.<br>• Collaborate with various departments to ensure accurate and timely processing of administrative tasks.
<p>We are looking for a detail-oriented Senior Administrative Assistant to join our team in Florence, KY. In this role, you will take on diverse responsibilities, including tenant communication, contract preparation, and administrative support for property management tasks. This contract-to-permanent position offers an opportunity to contribute to a dynamic environment while developing your skills in customer service and office operations.</p><p><br></p><p>Responsibilities:</p><p>• Handle tenant calls regarding property concerns, such as maintenance issues or urgent situations.</p><p>• Prepare and review contracts, ensuring accuracy and compliance with company standards.</p><p>• Utilize software platforms, such as Yardi, to track payment statuses and input payment information.</p><p>• Follow up with tenants on late or incorrect payments, coordinating with the accounting department for resolution.</p><p>• Maintain office supplies inventory to ensure the workspace is well-stocked and functional.</p><p>• Manage and process timesheets for maintenance staff, tenant bill-back invoices, and expense reports.</p><p>• Conduct monthly meter readings for properties and prepare check requests for approval.</p><p>• Prioritize and address urgent tenant requests while managing ongoing administrative tasks.</p><p>• Collaborate with team members to support efficient property management operations.</p>
