28 Results for Reporting Analyst Jobs in Chicago, IL

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Service Desk Analyst L2

Addison, IL
onsite
Temporary / Contract
27.7115 - 29.08 USD / Hourly
We are looking for an experienced Service Desk Analyst L2 to join a team supporting employees across a range of end-user technologies in Addison, Illinois. This Contract position is ideal for someone who enjoys solving technical issues, delivering dependable user support, and handling escalated incidents with professionalism. The role combines hands-on troubleshooting with documentation, collaboration, and continuous improvement of support processes. Responsibilities: • Resolve escalated technical issues involving desktops, laptops, mobile devices, printers, scanners, and related workplace technology. • Diagnose and correct problems affecting Windows systems, Microsoft 365, user accounts, hardware, business applications, network access, and printing services. • Manage assigned service desk tickets from escalation through completion, keeping users informed and maintaining accurate case records. • Route highly complex incidents to the appropriate support teams while providing detailed findings, testing results, and supporting diagnostics. • Administer and support environments that include Active Directory, Microsoft Entra ID, Intune, and other endpoint management tools. • Assist with device imaging, workstation setup, software deployment, equipment replacement, and scheduled technology refresh efforts. • Work alongside cybersecurity partners to address endpoint risks, support patching activities, and help resolve security-related technical concerns. • Analyze repeat incidents to uncover underlying causes and recommend improvements that reduce future support volume. • Produce and update support documentation, troubleshooting guides, and knowledge base content to strengthen team effectiveness. • Provide guidance to entry-level service desk staff and contribute to onboarding, training, rollout activities, and other IT support projects.
2026-11-06T00:00:00Z

L2 Service Desk Analyst

Lombard, IL
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a dependable L2 Service Desk Analyst to support employees with a wide range of day-to-day technology needs in Illinois. This long-term contract position is ideal for someone who enjoys solving technical problems, delivering responsive service, and working directly with users across the business. The role calls for a hands-on, detail-oriented support specialist who can manage issues independently while maintaining a customer-focused approach. Responsibilities: • Handle escalated end-user incidents and service requests, driving issues through resolution with clear follow-up and ownership. • Provide technical assistance for Windows environments, Microsoft 365 applications, user account access, identity tools such as Active Directory and Entra ID, and common network connectivity problems. • Prepare, configure, deploy, and troubleshoot laptops and related workplace devices to support new and existing employees. • Inspect returned equipment, diagnose problems, perform basic refurbishment, and help maintain organized hardware inventory records. • Deliver attentive onsite and remote support to staff members, including leadership and other key users. • Work within a ticket-based support model, documenting work accurately and prioritizing requests based on urgency and business impact. • Join a shared after-hours on-call schedule to assist with urgent technical issues outside standard business hours. • Contribute to device rollouts, upgrades, and other technical implementation efforts as needed.
2026-10-27T00:00:00Z

Treasury Analyst - Cash Management

Chicago, IL
onsite
Permanent / Full Time
85000 - 86000 USD / Yearly
The salary for this position is $85,000 to $86,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] Responsibilities<ul><li>Coordinate Treasury data retrieval. Retrieve and process electronic bank statements and coordinate information flow into SAP. Resolve issues related to obtaining electronic banking information. Ensure that inflows and outflows have proper G/L coding.</li><li>Payment processing. Run daily payment programs, process wires that need to be uploaded into bank websites, process Federal/State/Canadian tax payments, process ACH drawdowns, and troubleshoot any payment-related problems.</li><li>Various banking-related activities. Online banking user maintenance, signatory updates, process remote check deposits, handle auditor information requests, and maintain a list of all bank accounts.</li><li>Assist with month-end activities, such as interest accrual reports, letter of credit reporting, and distribution of various reports. Verification of interest payment calculations with third parties.</li><li>International activities. Review and initiate/approve international payments, work with the Cash Manager to place international investments, and assist with intercompany transactions.</li></ul>
2026-10-23T00:00:00Z

28 results for Reporting Analyst in Chicago, IL