We are looking for a Telecom Unified Communications Engineer to support and enhance enterprise communication systems in Chicago, Illinois. This role focuses on maintaining reliable voice and collaboration services, improving platform performance, and partnering with internal teams and external providers to resolve complex telecom issues. The ideal candidate will bring hands-on experience with unified communications technologies and a proactive approach to modernization, service stability, and end-user support.<br><br>Responsibilities:<br>• Partner with carriers and service vendors to investigate outages, troubleshoot service disruptions, and drive issues through to resolution.<br>• Execute software updates, firmware changes, and platform enhancements while following established change control standards.<br>• Lead the planning and delivery of communication system upgrades, replacement efforts, and migration projects that strengthen long-term platform reliability.<br>• Monitor system health, conduct validation testing, and tune performance to maintain a high-quality user experience across voice and collaboration services.<br>• Manage and resolve user-submitted support tickets related to telecom tools, voice services, and unified communications platforms.<br>• Develop and maintain backup and recovery procedures to protect critical communication components and support business continuity.<br>• Evaluate new telecom products and services through technical review, testing, implementation support, and detailed documentation.<br>• Install, configure, maintain, and monitor telecom hardware and software, including solutions that connect voice and data services with business applications.<br>• Administer collaboration and communication platforms such as Webex, Calabrio, Cisco Unity, Cisco Emergency Responder, RedSky, and 2Ring.<br>• Participate in an after-hours on-call rotation to provide escalated support for critical incidents and assist with additional infrastructure-related tasks as needed.
We are looking for an experienced Network Engineer to support enterprise networking and security initiatives in Schaumburg, Illinois. This Long-term Contract position focuses on designing, administering, and optimizing secure network environments across firewall, wireless, and cloud-managed platforms. The role requires a hands-on, detail-oriented individual who can strengthen connectivity, improve visibility, and help deliver infrastructure changes with minimal disruption.<br><br>Responsibilities:<br>• Administer and enhance network security platforms using Fortinet solutions, including firewall, endpoint access, and analytics tools.<br>• Manage Aruba-based switching, wireless, and centralized management environments to maintain reliable campus and branch connectivity.<br>• Plan and execute secure connectivity updates, including IPsec-related changes, pilot deployments, and production implementations.<br>• Integrate network and security systems with identity services such as Active Directory and Entra ID to support controlled access.<br>• Oversee certificate usage and lifecycle processes to help maintain trusted authentication across network services.<br>• Monitor logs, generate operational reporting, and troubleshoot issues spanning firewalls, routing, wireless, and security infrastructure.<br>• Create and maintain technical documentation, including standard procedures, operational runbooks, and knowledge transfer materials.<br>• Collaborate with technical teams to support cloud-managed networking and security platforms while improving performance and resilience.
We are looking for a skilled Firmware Engineer to join our team in Chicago, Illinois, on a contract with the potential for a long-term position. In this role, you will contribute to the development, testing, and maintenance of embedded firmware for advanced control systems. This opportunity is ideal for a proactive engineer who thrives in an agile and collaborative environment, with the possibility to transition into a long-term role.<br><br>Responsibilities:<br>• Design and develop embedded firmware using C++ for control systems in industrial environments.<br>• Test, debug, and maintain firmware to ensure optimal performance and reliability.<br>• Collaborate with engineering teams to implement new features and enhance existing functionality.<br>• Work independently to navigate and improve large, established codebases.<br>• Utilize version control systems, such as Git, to manage code changes effectively.<br>• Contribute to platform modernization and extend firmware capabilities for next-generation systems.<br>• Troubleshoot complex issues and provide innovative solutions to improve system efficiency.<br>• Interact with internal stakeholders, including product owners, to align development efforts with business goals.<br>• Support both legacy and newer firmware platforms, depending on team assignment.