<p>We are looking for a Director of Customer Experience to join a dynamic firm in the manufacturing industry. This individual will be responsible for high-level customer relationships, overseeing the daily operations of the customer services department, coordinating internal operations with key accounts, and maintaining daily communication with production and logistics. This position reports to the Vice President of Sales. This is a permanent position, offering a hybrid work schedule and benefits to include: medical, dental, vision, PTO, and 401k. The pay range is $90k-$115k</p><p>Recruiter: Connie Stathopoulos</p><p> </p><p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES</strong></p><ul><li>Collaborating with cross-functional teams to align customer experience efforts with business goals and objectives.</li><li>Designing and implementing customer service standards and guidelines to ensure consistent and exceptional service delivery for building customer relations.</li><li>Mapping and analyzing the customer journey to identify areas for improvement and innovation</li><li>Developing and implementing strategies to improve customer interactions across multiple touchpoints and channels.</li><li>Change agent; drive full transition to customer automation interactions</li><li>Training and educating staff on customer-centric approaches and best practices to foster a customer-focused culture throughout the organization.</li><li>Monitoring and measuring key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, providing regular reports and insights to senior management and stakeholders.</li><li>Supervising the daily operations of the customer service department.</li><li>Setting customer service goals for team members and helping them reach those goals.</li><li>Function as the primary internal contact and manage projects for key accounts, overseeing them from initiation to launch, ensuring timely completion and adherence to quality standards.</li><li>Identify areas for improvement in internal operations and implement changes to optimize processes.</li><li>Develop and maintain internal relationships with the plants to understand the weekly and daily production planning schedules (or twice-daily schedules).</li><li>Collaborate with purchasing to maintain raw material costs in the margin calculator.</li><li>When necessary, deliver difficult news confidently and promptly, along with a data-backed recovery plan.</li><li>Manage & distribute customer pricing notifications.</li><li>Manages sample request flow.</li><li>Manages inbound website inquiries.</li></ul><p> </p><p> </p><p><strong> </strong></p>
<p><em>The salary range for this position is $55,000-$70,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>We are in the Services industry, based in Chicago, Illinois, and we are actively searching for a diligent Accounts Receivable Analyst to join our dynamic team. This role centers around providing top-tier support for account management, enhancing cash flow through detailed reporting and analysis, and implementing processes to track E-billing progress and reduce overdue balances.</p><p><br></p><p><strong>Job Responsibilities:</strong></p><p>• Efficiently process customer credit applications and maintain precise records of customer credit</p><p>• Directly liaise with clients to respond to queries, provide reports, and resolve invoice discrepancies and receivable issues</p><p>• Collaborate with the billing department and attorneys to address billing and collections problems</p><p>• Actively track E-billing progress, including status reporting and resolving short-paid and rejected invoices in conjunction with the Billing department</p><p>• Contribute to the creation of best practices for E-billing monitoring, collections, and A/R management to optimize processes</p><p>• Assess delinquent accounts and suggest resolution strategies</p><p>• Handle daily processing and posting of client payments</p><p>• Coordinate with attorneys on payment-related issues, ensuring proper allocation of payments</p><p>• Process suitable credits, write-offs, and discounts on client invoices</p><p>• Prepare and monitor A/R dashboards and reports, including aging, reconciliation, and collections reports</p><p>• Carry out ad hoc reporting and other assigned tasks and projects.</p>
<p>Robert Half Legal is partnering with a large law firm that's looking to hire a Corporate Paralegal with at least 2+ years of experience to join their team. This Corporate Paralegal will assist lawyers by working on all aspects of transactional work. This position is paying between $80-110K+ plus bonus, full benefits, and a flexible hybrid WFH schedule. If you are looking to join a large law firm, then this is the opportunity for you!</p><p><br></p><p><strong><u>Corporate Paralegal Responsibilities:</u></strong></p><ul><li>Manage, prepare, and file various corporate documents and records, including but not limited to resolutions, board of director changes, and annual reports.</li><li>Draft, file, and manage business entity documents for corporations, LLCs, and partnerships such as articles of incorporation or dissolution, and other documents related to the formation of new corporate entities.</li><li>Provide contract support for standard corporate agreements, including non-disclosure agreements, bills of sale, and closing checklists.</li><li>Coordinate due diligence for a variety of corporate and M& A transactions, ensuring comprehensive and accurate information is collected and presented.</li><li>Provide administrative support for attorneys, assisting with corporate transactions such as mergers, acquisitions, formations, dissolutions, and closings.</li><li>Maintain accurate customer credit records and process customer credit applications efficiently.</li><li>Manage, prepare, and distribute annual reports and audit letter requests.</li></ul><p><br></p><p>For immediate consideration, please email your resume directly to Justin Rambert, AVP - Permanent Placement at <strong><u>justin . rambert @ robert half com</u></strong></p>
<p>We are looking for a dedicated and detail-oriented Accounting Manager/Supervisor to join our team in Chicago, Illinois. This role combines responsibilities in both accounting and human resources, requiring someone who is skilled at managing financial operations while supporting HR functions. The ideal candidate will thrive in a dynamic environment that includes both office and manufacturing settings.</p><p><br></p><p>Responsibilities:</p><p>• Administer payroll processes, employee benefits, 401(k) plans, and maintain accurate employee records.</p><p>• Manage key HR tasks such as onboarding, terminations, performance reviews, and ensuring compliance with employment laws and regulations.</p><p>• Facilitate union relations, oversee grievance handling, and support contract negotiation processes.</p><p>• Monitor safety initiatives, including workers’ compensation cases, safety reporting, and compliance with safety standards.</p><p>• Coordinate employee engagement activities, such as recognition events, and ensure timely completion of HR audits.</p><p>• Oversee accounts payable and receivable processes, perform account reconciliations, and support month-end close activities.</p><p>• Manage vendor invoicing, customer collections, and cash receipt postings.</p><p>• Prepare and analyze weekly and monthly financial and operational reports for management review.</p><p>• Maintain the general ledger, process accruals, and ensure accuracy in journal entries.</p><p><br></p><p>Salary - $75-85K</p><p>Medical and Dental Vision 401K</p>
<ul><li><strong>Position: Service Specialist (Contract Role)</strong></li><li><strong>Location: Triangle Plaza 8750 W. Bryn Mawr Avenue Chicago IL USA 60631</strong></li><li><strong>Type: 100% ONSITE </strong></li><li><strong>Tentative Hourly Pay: $20 - $21/per hour</strong></li></ul><p> </p><p>JOB SUMMARY:</p><p>The Service Specialist will serve as support service representative post-implementation. This role will be supporting timely and successful resolution of client needs and improving the overall client experience. The Service Specialist is expected to build maintain positive relationships with all stakeholders including our sales organization employer groups cross functional internal partners. They will act as the administrative support execute tasks and responsibilities.</p><p>This position requires strong relationship management communication critical thinking project management and problem resolution skills to meet the diverse needs of our sales team and employer groups.</p><p> </p><p>RESPONSIBILITIES:</p><ul><li>Act as first point of contact for all incoming employer-client agent calls on the Service phone line. </li><li>Handle level 1 tasks which include but not limited to: limited policyholder terminations provide invoices re-enrollment reports provide payment status updates assist Customer Care with policy research group-level demographic updates policyholder demographic corrections or triaging these requests to the correct team.</li><li>Sales Specialist will triage the request to the Service Consultant as necessary.</li><li>- Consistently meets or exceeds expectations for departmental standards related to customer satisfaction quality average handle time auxiliary time after call work and other KPIs.</li><li>Liaison between external client and broker partners and internal home office colleagues via the Service email inquiries for level 1 tasks. </li><li>Effectively communicate findings to the appropriate parties take initiative and follow-through as the liaison with other internal departments as necessary.</li><li>Provide on-going support to clients to ensure all questions or tasks are handled timely and professionally. Must develop a broad working knowledge of company policies procedures policy information/management and premium billing administration.</li><li>Maintain customer records update admin systems and ensure accurate and detailed documentation of account or policyholder updates/changes or interactions.</li><li>Develop and maintain a trust-based positive relationship and rapport with internal and external clients.</li><li>Perform other duties as assigned.</li></ul>
<p><em>The salary range for this position is $120,000 - $140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong>Job Description:</strong></p><p>• Collaborates and shares responsibility for the monthly close process to prepare, or review, financial statements, which encompasses maintaining all accounting records, designing, executing financial controls, and preparing financial reports for management.</p><p>• Analytically reviews monthly reported results against previous periods, plan and forecast to identify unusual activity and/or transactions.</p><p>• Preparation of capital call and distribution calculations and related notices to investors</p><p>• Journal entries to record capital contributions and distributions</p><p>• Oversee the monitoring of investment-in and capital balances, including investor statements and internal rate of return calculations</p><p>• Respond to ad hoc investor requests</p><p>• Prepare wire and ACH payment requests</p><p>• Assist with the development of the investor portal and ongoing monitoring of documents and communications.</p><p>• Supervision of new entity setup and new joint ventures ensuring all Owner/Entity requirements are documented and met.</p><p>• Support the external auditors and tax preparers to assist in their completion of an efficient audit and tax returns of the entities</p><p>• Review of tax returns</p><p>• Oversee the 1099 process and work with external tax preparers to assist in their completion of forms</p><p>• Provides overall support by investigating accounting questions, issues, and judgments and by partnering with team members from other business units to assist with accounting questions.</p><p>• Provide leadership in knowledge, training, and utilization of assigned accounting and investor software.</p>
<p>We are looking for a detail-oriented Escrow Officer to support the successful completion of residential and commercial real estate transactions. In this Contract-to-Permanent position, you will play a key role in managing escrow files, ensuring compliance, and collaborating with various stakeholders to ensure smooth and timely closings. This role is based in Lombard, Illinois.</p><p><br></p><p>Responsibilities:</p><p>• Open and oversee escrow files for both residential and commercial real estate transactions, ensuring all necessary documentation is accurately recorded.</p><p>• Analyze purchase agreements, title commitments, and lender instructions to verify compliance and accuracy.</p><p>• Prepare and distribute essential closing documents, such as settlement statements, deeds, and escrow instructions.</p><p>• Collaborate with buyers, sellers, real estate agents, lenders, and title companies to facilitate timely and efficient closings.</p><p>• Collect and disburse funds in accordance with escrow instructions and finalized settlement statements.</p><p>• Ensure that all documents are signed, notarized, and filed appropriately with the relevant county offices.</p><p>• Adhere to state and federal regulations, as well as company policies, to maintain compliance throughout the escrow process.</p><p>• Address and resolve any discrepancies or issues that arise during the closing process efficiently and professionally.</p><p>• Deliver outstanding customer service by maintaining clear communication and support throughout the transaction.</p><p>• Keep detailed and accurate records to facilitate audits and meet internal reporting requirements.</p>
<p>We are looking for an experienced Corporate Recruiter to manage full-cycle recruitment processes for a range of corporate roles. Based in Chicago, Illinois, this position requires a proactive individual who can source top talent, optimize hiring strategies, and collaborate with internal teams to meet organizational goals. This is a dynamic role that combines recruitment expertise with data-driven decision-making and occasional HR generalist support. This position works primarily remote and offers medical, dental, vision, PTO, and savings plans. The pay range is $90k-$120k</p><p>Recruiter: Connie Stathopoulos</p><p><br></p><p>Responsibilities:</p><p>• Oversee the entire recruitment process for various positions across departments, including marketing, product, and member experience.</p><p>• Source candidates with relevant experience using diverse platforms such as LinkedIn, Indeed, referrals, and outbound strategies.</p><p>• Ensure a seamless candidate experience from initial contact through offer negotiation and onboarding.</p><p>• Collaborate with Finance, People Operations, and senior leadership to align hiring needs with organizational objectives.</p><p>• Develop and maintain executive-facing dashboards and reports to track hiring metrics and performance.</p><p>• Monitor key recruitment metrics, including time-to-fill, offer acceptance rates, and diversity pipeline health, to optimize hiring strategies.</p><p>• Identify bottlenecks in the recruitment process and propose data-driven solutions to improve efficiency.</p><p>• Partner with Finance and People Operations to ensure accurate headcount tracking and workforce planning.</p><p>• Provide HR generalist support during periods of lower recruitment activity, including onboarding, policy updates, and employee engagement initiatives.</p><p>• Contribute to employee experience programs and internal communications to enhance company culture</p>
<p><strong>Controller – Plant Operations</strong></p><p><strong>Location:</strong> near northern suburbs of Chicago</p><p><strong>Industry:</strong> Manufacturing / Plant Operations</p><p>Excellent client seeking candidates for a Controller role supporting manufacturing / plant operations. This position plays a critical role in overseeing plant financials, driving operational efficiency, and partnering with both plant management and executive leadership. You will lead all aspects of accounting, financial reporting, inventory control, and compliance to ensure accurate and timely financial performance tracking at the plant level.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the preparation of accurate monthly, quarterly, and annual financial and management reports, including detailed variance and trend analyses.</li><li>Manage the month-end close process, journal entries, and account reconciliations to ensure financial accuracy and timeliness.</li><li>Supervise and develop a small accounting team responsible for billing, collections, accounts payable/receivable, and payroll processing.</li><li>Monitor and improve internal controls, accounting policies, and plant financial procedures to ensure SOX and regulatory compliance.</li><li>Support plant operations by managing and analyzing standard cost updates, inventory valuation, and production costing.</li><li>Coordinate physical inventory counts and cycle counts; analyze and resolve inventory discrepancies.</li><li>Maintain and adjust product routings, bills of material, and standard cost structures in alignment with customer pricing and material fluctuations.</li><li>Oversee the fixed asset management process including capitalization, depreciation, and reporting.</li><li>Provide financial insight and recommendations to plant and executive leadership to drive strategic decision-making.</li><li>Support cross-functional projects and provide ad hoc reporting as needed.</li><li>Become a subject matter expert in the plant's ERP system, with a focus on manufacturing and cost accounting functionality.</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree in Accounting, Finance, or related field (CPA or MBA preferred).</li><li>5+ years of progressive accounting/finance experience in a manufacturing or plant environment.</li><li>Strong understanding of standard costing, inventory management, and cost accounting principles.</li><li>Prior experience managing small teams and collaborating cross-functionally.</li><li>Proficiency in ERP systems; experience with manufacturing-specific systems preferred.</li><li>Advanced Excel and analytical skills.</li><li>Ability to thrive in a fast-paced, hands-on plant environment.</li></ul><p><br></p><p>This role offers the opportunity to make a significant impact on plant operations by driving financial clarity, improving processes, and serving as a key partner to both finance and production leadership.</p><p><br></p><p>Benefits include insurance, vacation pay, holiday pay and more </p>
<p><em>The salary range for this position is $100,000-$105,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong>Essential Duties and Responsibilities:</strong></p><p>The ideal candidate will leverage their analytical expertise and retail knowledge to provide actionable insights, manage financial reporting, and support business decision-making. This role requires a strong understanding of retail operations, financial planning, and accounting principles used in the retail industry.</p><ul><li>Complete various reports for accounting; itemize transactions on various reports into spreadsheets.</li><li>Conduct variance analysis on retail performance, identifying trends and opportunities for improvement.</li><li>Analyze sales, margins, and inventory to provide insights that drive profitability</li><li>Assist in preparing annual budgets and financial forecasts, aligning with retail goals.</li><li>Monitor retail department budgets to ensure adherence and highlight variances</li><li>Prepare accurate and timely financial statements, including balance sheets, income statements, and cash flow statements.</li><li>Manage general ledger accounting and ensure compliance with GAAP</li><li>Reconcile accounts related to retail operations, including inventory and accounts payable.</li><li>Track and analyze key retail metrics such as inventory turnover, foot traffic, and basket size.</li><li>Utilize retail POS systems to extract and analyze data.</li><li>Identify and implement opportunities to streamline accounting and reporting processes.</li><li>Enhance retail reporting systems to improve data visibility for stakeholders</li><li>Accounts Receivable:</li><li> - Process and reconcile all customer invoices and payments.</li><li> - Research and resolve customer billing inquiries and disputes.</li><li> - Maintain accurate customer account records.</li><li> - Prepare and analyze monthly accounts receivable aging reports.</li><li> - Assist in the collection of outstanding debts.</li><li>Accounts Payable:</li><li> - Process and reconcile vendor invoices and payments.</li><li> - Maintain accurate vendor records.</li><li> - Prepare and analyze monthly accounts payable reports.</li><li> - Research and resolve vendor payment discrepancies.</li><li> - Assist with vendor relations.</li><li>Sales Tax:</li><li> - Prepare and file monthly/quarterly sales tax returns accurately and on time.</li><li> - Maintain accurate sales tax records and reconciliations.</li><li> - Research and stay updated on sales tax laws and regulations.</li><li> - Assist with audits and tax examinations.</li><li>Developing spreadsheet.</li></ul><p><br></p>
We are looking for a success-driven Operations Specialist to join our growing team in Gurnee, Illinois. This Contract-to-Permanent position offers a unique opportunity to contribute to a dynamic and collaborative environment. In this role, you will support key operational processes, ensuring efficiency and accuracy across quoting, logistics, and project management functions.<br><br>Responsibilities:<br>• Assist in managing project logistics, including coordinating with warehouse partners and ensuring timely receipt and handling of materials.<br>• Support the quoting team by analyzing and processing multiple client quotes to maintain accuracy and efficiency.<br>• Utilize software tools like Excel and Microsoft Suite to create spreadsheets, generate reports, and implement formulas.<br>• Collaborate with internal teams to streamline operations and improve cross-departmental communication.<br>• Monitor and update online portals, ensuring data is accurate and accessible for project tracking.<br>• Contribute to the management of client projects, working closely with designers, architects, and other stakeholders.<br>• Identify opportunities to optimize operational processes and implement innovative solutions.<br>• Provide regular updates and reports to senior management on project progress and operational performance.
<p>Are you a detail-oriented individual with strong organizational skills and a knack for administrative tasks? A property management company in the Edgewater area is seeking a <strong>Part-Time Administrative Assistant</strong> (16 hours) to support their operations. This role offers flexibility and an opportunity to work in the dynamic property management field. If you enjoy multitasking and thrive in an administrative role, we’d love to hear from you!</p><p><br></p><p>Responsibilities:</p><p>• Oversee the front desk area to ensure a welcoming and detail-oriented environment.</p><p>• Receive and sign for packages and direct visitors to appropriate personnel or locations.</p><p>• Handle incoming calls, providing prompt and courteous assistance to callers.</p><p>• Perform various administrative tasks, including data entry and email correspondence.</p><p>• Schedule appointments and maintain accurate calendar records.</p><p>• Utilize Microsoft Office applications such as Excel, Outlook, Word, and PowerPoint for document preparation and reporting.</p><p>• Assist with organizing and coordinating meetings as needed.</p><p>• Provide support for inbound and outbound call management.</p><p>• Maintain accurate records and ensure data is properly filed and accessible.</p>
<p>Salary: $70-80k</p><p>Benefits: Medical, dental, vision, 401k</p><p><br></p><p>We are looking for an experienced Billing Analyst to join our team in Chicago, Illinois. In this role, you will oversee critical billing operations, ensuring accuracy and timeliness in financial processes. You will play a key part in managing accounts receivable and collaborating with various departments to maintain efficient workflows.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and process invoices for clients, ensuring accuracy and compliance with company policies.</p><p>• Manage accounts receivable operations, including tracking payments and resolving discrepancies.</p><p>• Utilize billing software such as Aderant to streamline billing processes and maintain records.</p><p>• Provide exceptional support to export customers by addressing inquiries and resolving billing issues.</p><p>• Analyze and report on billing data to identify trends and optimize financial procedures.</p><p>• Collaborate with internal teams to ensure timely processing of invoices and payments.</p><p>• Maintain accurate documentation of all billing activities for audit and compliance purposes.</p><p>• Assist in legal billing tasks to support the firm's financial operations.</p><p>• Monitor and improve billing workflows to enhance overall efficiency.</p><p>• Ensure adherence to regulatory standards and company policies within all billing activities.</p>
<p>We are looking for an experienced Controller to oversee financial operations and ensure the accuracy of accounting processes. Based in Niles, Illinois, this role will require expertise in full-cycle accounting and the ability to manage financial reporting, budgeting, and operational oversight. The ideal candidate will have strong leadership skills to guide teams and maintain effective communication with vendors, customers, and internal departments.</p><p><br></p><p>Responsibilities:</p><p>• Manage full-cycle accounting processes, including preparing monthly financial reports such as Profit & Loss statements, Balance Sheets, Cash Flow analyses, Budgets, and Aging Receivables/Payables.</p><p>• Supervise customer onboarding, sales order processing, bill of materials entry, invoicing, deposit tracking, and collections while monitoring sales and inventory reports.</p><p>• Oversee vendor setup and maintenance, inventory purchasing and management, and accounts payable activities to ensure smooth operations.</p><p>• Conduct regular meetings with line managers and the plant manager to review production plans, inventory levels, demand forecasts, and purchasing strategies.</p><p>• Collaborate with production teams to accurately capture and record production, shipping, receiving, and purchasing activities in integrated systems.</p><p>• Provide support to the company with inventory tracking, accounts payable and receivable, and financial reporting, including Profit & Loss and Balance Sheets.</p><p>• Communicate with vendors and customers to address invoices and payment-related concerns effectively.</p><p>• Lead and manage bookkeepers and production personnel, ensuring their tasks are aligned with organizational goals.</p>
<p>We are looking for a skilled and detail-oriented Accounting Manager/Supervisor to join our team in Des Plaines, Illinois. In this role, you will oversee critical accounting functions, ensure the accuracy of financial records, and support the preparation of financial reports. This position offers an excellent opportunity to lead a team, implement process improvements, and contribute to the financial health of the organization.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with the Controller to set financial goals and prepare monthly financial statements, including profit and loss reports and balance sheets.</p><p>• Oversee the accuracy and efficiency of daily accounting operations, such as payroll, accounts payable, accounts receivable, and cash reconciliations.</p><p>• Review and resolve discrepancies in financial reports, ensuring all entries and documentation are accurate before distribution.</p><p>• Manage the month-end close process, including journal entry approvals, accruals, and proper revenue and expense allocation.</p><p>• Develop expertise in all accounting functions by cross-training in areas such as accounts payable, accounts receivable, collections, and payroll.</p><p>• Coordinate and oversee sales tax reporting for both product sales and purchases, ensuring compliance with relevant regulations.</p><p>• Supervise fixed asset accounting, including depreciation schedules and reconciliations to the general ledger.</p><p>• Assist with the preparation of year-end financial reports, including inventory valuation and general accruals, and support the annual financial audit process.</p><p>• Identify training needs within the accounting team and implement programs to enhance skills and cross-functional knowledge.</p><p>• Monitor changes in accounting standards and tax regulations to ensure compliance and identify potential opportunities or issues.</p><p><br></p><p>Benefits include:</p><ul><li>401(k) matching</li><li>Vision insurance</li><li>Dental insurance</li><li>Disability insurance</li></ul><p><br></p>
<p><em>The salary range for this position is $75,000-$80,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Spring will be here before you know it! Want to be with a company that will ensure you get to enjoy the warm weather when it gets here? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong>Position</strong></p><p>This role reports into the Finance Manager and is responsible for providing lead accounting support for our accounting function. This position contributes to our financial health through responsibilities that include: lead for new contract setup; accounts receivable lead for the company, and accounting system and work process training for the accounting and payroll team.</p><p><br></p><p><strong>Responsibilities and core functional areas</strong></p><ul><li>New contract setup and maintenance in our accounting systems including dissemination of new contract info to the rest of the accounting team.</li><li>Responsibility for centralized system-wide accounts receivable, ensuring that invoicing and receivable functions are administered with best practices.</li><li>In collaboration with the accounting manager, provide budget system inputting and reporting, as well as updates as needed.</li><li>Liaison between internal program managers, billing departments and government contract managers.</li><li>Responsibility for accounting and reporting for joint venture and sub-contractor partnerships, ensuring that timely payable and receivable processes occur, in close cross-functional working relationship with the Finance Manager.</li><li>Prepare documents for auditing as needed. Identify and prevent gaps in processing using technology, team-based work processes and the use of reporting.</li><li>Provide excellent customer service and follow up, both internally to MEL and externally with our outside partners.</li><li>Using our financial systems, Excel and other accounting tools and software, analyze trends and create reports as needed.</li><li>Other projects as assigned.</li></ul><p><br></p>
<p><em>The salary for this position is $170,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong>Job Description:</strong></p><p>• Lead monthly and quarterly financial reporting and analysis, including variance and profitability analysis, and produce comprehensive management and board reporting packages. Present written analysis to articulate key drivers, trends, and insights.</p><p>• Develop and maintain annual budget and rolling forecast models, ensuring alignment with operational and financial goals. Regularly track and assess project performance and communicate results effectively to key stakeholders, including senior leadership and the Board of Directors.</p><p>Operational Performance & Metrics Analysis:</p><p>• Conduct detailed analysis of operational drivers that impact company margin, including sales, contribution margins, operational expenses (OPEX), and delivery metrics (e.g., service tickets, labor hours, project timelines).</p><p>• Provide root cause analysis and present findings and actionable insights to leadership to drive business improvements.</p><p>Process Improvement & System Integration:</p><p>• Lead the design, implementation, and optimization of financial planning processes, systems, and tools, including business intelligence solutions.</p><p>• Take a proactive role in leading process improvement initiatives and system enhancements, including the integration of any new forecasting tools into the business operations.</p><p>Strategic Financial Modeling & Cross-Functional Collaboration:</p><p>• Develop financial models to support strategic initiatives, including customer pricing, labor staffing, and cost optimization.</p><p>• Work closely with cross-functional teams across operations, sales, and leadership to ensure financial insights are integrated into business strategies and build strong working relationships with stakeholders to foster a collaborative environment.</p><p>Team Leadership & Development </p><p>• Lead and mentor 1 Financial Analyst, providing training on financial reporting and analysis while fostering a collaborative team environment.</p><p>• Provide hands-on leadership to promote continuous learning and deepen financial acumen.</p><p>• Balance day-to-day execution with leadership responsibilities, ensuring the Analyst's success while maintaining your own individual deliverables. </p>
<p>We are looking for an experienced Spanish Bilingual Operations Supervisor to lead the daily operations of our client's small distribution center near Aurora, Illinois. This role offers a unique opportunity to establish and develop a collaborative team, drive operational excellence, and ensure seamless delivery of products to customers nationwide. As a key leader, you will oversee workflows, optimize processes, and play a pivotal part in achieving organizational goals. This position is 100% on-site. This position offers a full benefits package.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily operations of the Aurora distribution center, ensuring efficient workflows and productivity.</p><p>• Lead and mentor a team of customer service representatives, managers, and warehouse staff, while supporting team expansion efforts.</p><p>• Coordinate inbound deliveries from the production facility and manage outbound shipments to nationwide customers.</p><p>• Implement and monitor inventory management practices to guarantee accurate receiving, storage, and shipping of products.</p><p>• Develop and execute process improvements to enhance safety, cost-effectiveness, and operational performance.</p><p>• Act as a liaison between warehouse staff, customer service teams, and senior leadership to foster clear communication and collaboration.</p><p>• Ensure compliance with company policies, safety standards, and regulatory requirements across all operations.</p><p>• Analyze and report key performance metrics related to shipping, inventory, and overall productivity.</p><p>• Support hiring, training, and development initiatives to build a motivated and efficient workforce.</p><p>• Resolve operational challenges and customer issues using strong problem-solving and decision-making skills.</p>
<p>We are looking for a Collections Specialist to join our team in Bensenville, Illinois. In this role, you will play a critical part in managing and overseeing collection activities, ensuring timely payments from both commercial and consumer accounts. The ideal candidate will have strong communication skills and a detail-oriented approach to handling credit and billing processes.</p><p><br></p><p>Responsibilities:</p><p>• Manage collection efforts for both commercial and consumer accounts, ensuring timely resolution of outstanding payments.</p><p>• Communicate effectively with clients to negotiate payment arrangements and address billing discrepancies.</p><p>• Monitor account status and identify overdue payments, taking appropriate action to minimize financial risk.</p><p>• Collaborate with internal departments to ensure accurate billing and credit processing.</p><p>• Maintain detailed records of collection activities and payment agreements.</p><p>• Prepare regular reports on collection status and account performance.</p><p>• Review and analyze customer credit information to support the collection process.</p><p>• Implement strategies to improve collection efficiency and reduce delinquent accounts.</p><p>• Stay updated on industry regulations and best practices related to collections.</p><p><br></p><p>Medical, dental, and paid time off</p>
<p><em>The salary range for this position is $75,000-$85,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><strong><u>Job Description </u></strong></p><p><br></p><p><strong>Position</strong></p><p>This role reports into the Finance Manager and is responsible for providing lead accounting support for our accounting function. <strong>This position contributes to our financial health through responsibilities that include: lead for new contract setup; accounts receivable lead for the company, and accounting system and work process training for the accounting and payroll team</strong>. This position will have a close working relationship with the accounting, payroll, and finance team members as well as leadership throughout the organization.</p><p> </p><p><strong>Responsibilities and core functional areas</strong></p><ul><li>New contract setup and maintenance in our accounting systems including dissemination of new contract info to the rest of the accounting team.</li><li>Responsibility for centralized system-wide accounts receivable, ensuring that invoicing and receivable functions are administered with best practices.</li><li>In collaboration with the accounting manager, provide budget system inputting and reporting, as well as updates as needed.</li><li>Liaison between internal program managers, billing departments and government contract managers.</li><li>Responsibility for accounting and reporting for joint venture and sub-contractor partnerships, ensuring that timely payable and receivable processes occur, in close cross-functional working relationship with the Finance Manager.</li><li>Prepare documents for auditing as needed. Identify and prevent gaps in processing using technology, team-based work processes and the use of reporting.</li><li>Provide excellent customer service and follow up, both internally to MEL and externally with our outside partners.</li><li>Using our financial systems, Excel and other accounting tools and software, analyze trends and create reports as needed.</li><li>Other projects as assigned.</li></ul><p><br></p>
<p>We are looking for a skilled Collections Specialist to join our team on a contract basis in Waterford, Wisconsin. This position will focus on managing accounts receivable and ensuring timely collection of outstanding balances while providing exceptional customer service. The role is fully remote and will last approximately 8-12 weeks.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and analyze accounts receivable aging reports to identify overdue accounts.</p><p>• Communicate with customers regarding past-due balances and ensure timely resolution of outstanding payments.</p><p>• Address and resolve customer inquiries related to billing discrepancies, short payments, and account issues.</p><p>• Research and resolve both internal and external inquiries to provide accurate problem resolution.</p><p>• Prepare and distribute account statements to customers as needed.</p><p>• Assist with invoicing processes and handle ad hoc requests from the team.</p><p>• Provide feedback to improve collections processes and enhance efficiency.</p><p>• Manage assigned accounts by maintaining up-to-date records and tracking payment activities.</p><p>• Utilize software tools such as Salesforce and NetSuite to support collections tasks effectivel</p>
<p><em>The salary range for this position is $90,000-$110,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>We are inviting applications for the role of a Sr. Accountant at our Illinois location. In this crucial role, you will be a primary contact for our fund board members, handle client inquiries, and manage revenue and expense projections. You will also be responsible for preparing financial statements, collaborating with external auditors, and conducting analyses for senior management review. This role plays a pivotal part in our operations within the finance industry.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Engage with third-party administrators and external auditors for the preparation and issuance of the funds’ financial statements and other regulatory filings.</p><p>• Liaise with teams across the firm in sales, client service, legal, operations, and corporate finance on all fund-related matters.</p><p>• Oversee client inquiries and manage overall fund operating procedures.</p><p>• Conduct analyses related to product development and new initiatives for review by senior management.</p><p>• Support portfolio management teams with ad hoc portfolio reporting requests or investor-related queries.</p><p>• Collaborate effectively with all members of the fund administration team to ensure consistent reporting and processes.</p><p>• Leverage portfolio accounting systems to manage the monthly performance reporting process.</p><p>• Consistently review the functions’ processes to enhance efficiencies and identify improvement opportunities.</p><p>• Work with third-party tax preparers to create investor tax deliverables and respond to investor-driven questions.</p><p>• Contribute to projects related to all funds in scope, including private hedge funds, US Registered funds, Irish UCITS, Canadian funds, and Luxembourg funds.</p>
We are looking for a dedicated Quality Assurance Engineer to join our team on a contract basis in Kingston, Washington. In this role, you will be responsible for ensuring the highest standards of software quality through the development and execution of robust testing strategies. You will collaborate closely with cross-functional teams to support the delivery of reliable and efficient products.<br><br>Responsibilities:<br>• Develop and manage comprehensive test strategies, plans, and cases to validate both new and existing system features.<br>• Design and implement automated testing frameworks for functional, regression, and performance evaluations.<br>• Select and integrate appropriate testing tools, such as Selenium, Playwright, or Cypress, to streamline automation processes.<br>• Utilize GitHub Copilot to enhance test development efficiency and maintain high code quality.<br>• Collaborate with development, product, and DevOps teams to ensure smooth and high-quality software releases.<br>• Conduct code reviews with a focus on identifying and improving testability and overall product quality.<br>• Monitor and report on key quality metrics, including test coverage, defect rates, and performance indicators.<br>• Maintain and optimize CI/CD pipeline integration for automated testing workflows.<br>• Continuously refine QA processes and tools to align with evolving industry standards and best practices.
<p><em>The salary range for this position is $100,000 to $105,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p>Fast-Track Career Advancement Opportunity (This position is expected to advance quickly within the company over the next few months.)</p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Help manage fund leverage facilities, including drawdown/paydown requests, borrowing base certificates, covenant monitoring, advance rate analysis, AUP reviews and other required reporting and analytics</li><li>Develop and improve the firm’s reporting infrastructure that serves a variety of internal and external stakeholders and caters to the unique requirements of leverage providers, investors, and other counterparties</li><li>Perform representative daily activities that include:</li><li>Maintain data integrity within borrowing bases for effective administration of credit facilities;</li><li>Process waterfalls for accurate tracking and payment of principal and interest collections;</li><li>Leverage business systems such as PowerBI, WSO, Geneva, and Salesforce to automate reporting infrastructure;</li><li>Establish dashboards and processes to satisfy a variety of reporting needs;</li><li>Compile and monitor key portfolio ratios and metrics; and</li><li>Monitor fund liquidity and manage fund cash positions</li><li>Liaise with external service providers (leverage providers, collateral custodian, auditor, etc.) on a regular basis</li><li>Liquidity management and cash forecasting for the Funds</li><li>Maintain pricing models used by deal teams to analyze return and leverage projections for loan originations</li><li>Interface with all areas of the organization (underwriting, operations, originations, capital formation, debt capital markets, investor services, IT, etc.) as needed</li><li>Produce investor reporting deliverables, due diligence requests, exposure reports and other ad hoc investor reporting requirements</li><li>Produce management reporting & special projects for internal stakeholders as needed</li></ul><p><strong> </strong></p>
<p>We are looking for an organized and personable Receptionist to join our team in Chicago, Illinois. As a vital part of our non-profit organization, you will serve as the first point of contact for visitors and callers, ensuring smooth front desk operations and providing excellent customer service. This is a long-term contract position ideal for someone who values teamwork and enjoys maintaining a welcoming environment. <strong><u>The hours for this role are M-F 11am - 7PM!</u></strong></p><p><br></p><p>Responsibilities:</p><p>• Manage front desk operations, including greeting visitors, answering inbound calls, and directing inquiries.</p><p>• Coordinate conference room bookings and ensure meeting spaces are properly prepared.</p><p>• Handle mailing tasks efficiently, including preparing and sending documents.</p><p>• Monitor office supply inventory, working closely with logistics personnel to restock items as needed.</p><p>• Operate office equipment such as fax machines, printers, and scanners, ensuring functionality.</p><p>• Welcome and assist evening class attendees, providing a positive and detail-oriented experience.</p><p>• Perform light physical tasks, such as lifting items weighing 25-30 lbs.</p><p>• Maintain accurate records through data entry and file organization.</p><p>• Support administrative functions using Microsoft Office Suite tools like Word, Excel, and Outlook.</p><p>• Ensure smooth communication through email correspondence and appointment scheduling.</p>
