Robert Half is seeking a skilled and adaptable Desktop Support Analyst for a contract position based in Chicago. In this role, you will provide exceptional IT support, ensuring end-users have seamless access to the technology and tools they need. The ideal candidate thrives in a fast-paced, high-performance environment, can handle ambiguity, and possesses the ability to troubleshoot complex technical issues independently. Experience in Investment/Asset Management or Real Estate organizations is strongly preferred. <br> Key Responsibilities: Manage incoming IT service requests via phone, email, chat, and ticketing systems. Address user inquiries regarding computer software and hardware. Troubleshoot and resolve complex incidents, including: Connectivity issues (e.g., Wi-Fi, LAN, cellular data, VPN, MDM, Citrix, VoIP, video conferencing). General productivity applications (e.g., Microsoft Outlook, Word, Excel, PowerPoint, Teams, Adobe Acrobat). Hardware problems (e.g., laptops, tablets, and mobile devices on Android/iOS). Identify and address potential issues proactively to minimize high-impact incidents. Investigate and resolve issues through research, collaboration, and diagnostics. Partner with internal teams and vendor technical support to resolve escalated issues. Utilize training resources and standardized procedures to educate users on best practices for software and hardware usage. Document all activities, incidents, and resolutions thoroughly in a ticketing system. Set up, configure, and maintain technology for employee use (hardware and software). Assist in the prevention, detection, and response to cybersecurity incidents per defined plans. Provide general Service Desk support duties as required and participate in an on-call rotation for occasional after-hours support.
<p>We are looking for a Help Desk Analyst II to join our team in Chicago, Illinois. This <strong><u>part-time position</u></strong> is ideal for individuals with a strong technical background who are eager to provide excellent IT support and grow into a long-term role. As a contract opportunity, this role offers flexibility in scheduling while requiring on-site presence to deliver top-notch Tier 2 support.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide Tier 2 technical support, addressing and resolving IT-related issues efficiently.</p><p>• Troubleshoot and resolve problems related to Microsoft Windows 10 and Active Directory.</p><p>• Manage service desk tickets, ensuring timely responses and resolutions.</p><p>• Support mobile device management operations and ensure proper system functionality.</p><p>• Collaborate with team members and end-users to identify and implement solutions.</p><p>• Maintain professionalism and clear communication when assisting users.</p><p>• Ensure on-site presence as required to meet support needs and uphold reliability.</p><p>• Follow established procedures and guidelines while contributing to process improvements.</p><p>• Utilize technical expertise to diagnose and resolve hardware and software issues.</p>
<p>We are looking for a detail-oriented Technology/Office Coordinator to join a team in Chicago, Illinois. In this role, you will play a vital part in ensuring the smooth operation of office technologies and supporting daily activities, meetings, and events. This position offers the opportunity to collaborate with technical teams, assist employees with technology needs, and contribute to the improvement of our technology solutions. Client offers medical, dental, vision, 401k with a match, generous PTO, and other perks. Salary target is $65k-$73k</p><p>Recruiter: Connie Stathopoulos</p><p><br></p><p>Responsibilities:</p><p>• Set up, manage, and oversee collaboration tools such as videoconferencing systems, and portable devices for meetings and events.</p><p>• Provide hands-on customer support for technology-related needs during meetings, ensuring smooth in-person or hybrid setups.</p><p>• Coordinate technology requirements for off-site meeting venues, including conference centers and hotels.</p><p>• Collaborate with technical support teams to identify and resolve system performance issues.</p><p>• Perform routine maintenance, troubleshooting, and repairs on office equipment and collaboration technologies.</p><p>• Work closely with Innovation Center Technical Architects to uphold technology standards and functionality.</p><p>• Partner with external vendors to address technology support tasks as required.</p><p>• Take proactive measures to anticipate and address daily office needs.</p><p>• Manage and update the internal technology webpage to ensure accessibility and accuracy.</p><p>• Assist employees with minor technology challenges, offering practical solutions.</p>
We are looking for a skilled Desktop Support Analyst to join our team in Lemont, Illinois. In this Contract-to-Permanent position, you will provide technical expertise to ensure the smooth operation of desktop systems, hardware, and software within a manufacturing environment. This role requires a proactive approach to troubleshooting and resolving IT issues, as well as a strong ability to work collaboratively with team members.<br><br>Responsibilities:<br>• Provide technical support for desktop systems, workstations, and related hardware in a manufacturing setting.<br>• Manage user accounts and permissions through Active Directory to ensure secure and efficient access.<br>• Install, configure, and maintain Microsoft Windows 10 operating systems across company devices.<br>• Troubleshoot and resolve hardware and software issues to minimize downtime.<br>• Perform desktop imaging and deployment for new and existing systems.<br>• Collaborate with IT teams to implement updates and maintain system performance.<br>• Document technical procedures and solutions to improve overall support efficiency.<br>• Ensure compliance with organizational IT policies and protocols.<br>• Offer guidance and training to end-users as needed to enhance their understanding of systems and tools.
We are looking for a skilled Help Desk Analyst II to join our team in Lake Bluff, Illinois. In this role, you will provide technical support and solutions to ensure seamless operations for end-users. You will be responsible for addressing a variety of IT challenges and delivering excellent customer service.<br><br>Responsibilities:<br>• Respond promptly to service desk tickets and resolve technical issues reported by users.<br>• Troubleshoot and resolve hardware and software problems, including those related to Microsoft Windows 10 and Office 365.<br>• Manage and maintain user accounts and permissions in Active Directory.<br>• Provide guidance and support to users experiencing difficulties with desktop applications and systems.<br>• Document solutions and maintain accurate records of issues and resolutions.<br>• Collaborate with team members to identify opportunities for process improvement and enhance user experience.<br>• Perform routine system checks to ensure optimal performance and security.<br>• Educate users on best practices for utilizing technology resources.<br>• Escalate complex issues to higher-level support when necessary.<br>• Stay updated on industry trends and advancements to provide informed recommendations.
<p>We are looking for a skilled Desktop Support Analyst to join our team in Chicago, Illinois on a contract basis. This hybrid position involves providing technical support to internal users, including senior executives and attorneys. If you have strong communication skills, technical expertise, and enjoy delivering exceptional support, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Provide desktop support for internal users, ensuring smooth operation of systems such as Outlook, Teams, and NetDocs.</p><p>• Manage and troubleshoot issues related to Office 365 and Azure Active Directory.</p><p>• Offer technical assistance to senior executives and attorneys, maintaining a high level of professionalism.</p><p>• Configure, maintain, and support desktop hardware and software environments, including imaging PCs and workstations.</p><p>• Resolve technical issues related to Windows 10 in a timely and efficient manner.</p><p>• Collaborate with team members to implement solutions and improve user experience.</p><p>• Ensure all support tickets and requests are documented and addressed promptly.</p><p>• Maintain and update Active Directory accounts as needed for internal user access.</p><p>• Provide guidance and training to end-users to enhance their understanding of tools and systems.</p><p>• Monitor system performance and identify opportunities for improvement.</p>
<p>Our client, a supplier in the U.S. is looking for a detail-oriented and motivated Sales Support Analyst to provide essential support to their sales and supply chain operations in Rosemont, Illinois. In this role, you will collaborate with cross-functional teams to contribute to efficient supply planning, data analysis, and customer service enhancements. This is an exciting opportunity to work in a dynamic environment where your analytical skills and organizational abilities will play a key role in driving operational success. This position is 100% on-site and offers a salary range, based on experience, of $60,000-$70,000 annually plus benefits.</p><p><br></p><p>Responsibilities:</p><p>• Plan and coordinate supply and order mapping to ensure efficient distribution.</p><p>• Design and maintain insightful reports to track customer ordering patterns and trends.</p><p>• Collaborate with sales, supply chain, and customer service teams to enhance communication and operational alignment.</p><p>• Develop and manage dashboards to support sales, operations, and supply chain decision-making.</p><p>• Actively participate in weekly meetings to discuss ongoing projects and address challenges.</p><p>• Analyze data to identify trends and provide actionable insights for improving processes.</p><p>• Support the development of key performance indicators (KPIs) and monitor progress.</p><p>• Assist with additional tasks and responsibilities as assigned to support team objectives.</p>
We are looking for a dedicated Customer Service Representative to join our team in Elk Grove Village, Illinois. In this contract role, you will play a crucial part in supporting sales operations and ensuring a seamless customer experience. This position is ideal for someone who thrives in a fast-paced environment and enjoys collaborating with others to achieve shared goals.<br><br>Responsibilities:<br>• Provide assistance to outside sales representatives and brokers, ensuring smooth communication and coordination.<br>• Manage customer accounts and oversee the sales pipeline to maintain accurate and timely updates.<br>• Perform data entry tasks and track leads to support the sales team efficiently.<br>• Address customer inquiries and resolve issues promptly to ensure satisfaction.<br>• Work closely with the sales team to improve workflows and optimize processes.<br>• Handle inbound and outbound calls professionally to support customer needs.<br>• Process orders and maintain accurate records in the system.<br>• Respond to customer queries with clarity and professionalism, ensuring a positive experience.
Robert Half is seeking a highly skilled IT Operations Lead Engineer for an exciting 6-month engagement, with potential for extension, in Naperville, IL. This role requires deep expertise in Microsoft technologies and a strong background in IT operations. The IT Operations Lead Engineer will serve as a subject matter expert, ensuring secure, compliant, and optimized IT environments while supporting critical infrastructure implementations and configurations. <br> Key Responsibilities: Act as a subject matter expert (SME) for Microsoft technologies, including Entra ID (formerly Azure AD), Azure cloud infrastructure, Intune, and Conditional Access. Implement, troubleshoot, and support Conditional Access policies and identity governance strategies. Provide technical expertise to ensure secure configurations aligned with NIST cybersecurity standards. Deliver hands-on support in networking, endpoint management, and cloud infrastructure integration. Document and assist in remediation efforts emerging from NIST assessments. Collaborate with cross-functional teams to ensure seamless IT operations and compliance. Analyze, monitor, and optimize Microsoft 365 and Azure environments for performance, security, and operational efficiency. Manage Intune policy configurations across endpoints, ensuring consistent enforcement. Contribute to incident response and change control activities.
<p>We are looking for an experienced Product Manager to lead strategic GenAI and Machine Learning initiatives within the manufacturing sector. This role involves driving innovation across areas such as machinery, packaging, and supply chain operations. As a long-term contract position 100% remote, it offers the opportunity to work closely with stakeholders, make impactful decisions, and shape the future of our projects.</p><p><br></p><p>Responsibilities:</p><p>• Lead the development and execution of strategic product roadmaps for GenAI and Machine Learning initiatives.</p><p>• Collaborate with cross-functional teams to define project goals and deliverables aligned with business objectives.</p><p>• Engage with stakeholders at all levels to gather requirements, provide updates, and ensure alignment on priorities.</p><p>• Oversee backlog grooming, sprint planning, and Agile Scrum processes to maintain project momentum.</p><p>• Provide technical guidance, challenging decisions to ensure the delivery of high-quality solutions.</p><p>• Support solutioning efforts by participating in technical discussions and ensuring feasibility of proposed approaches.</p><p>• Monitor and manage the integration of AI/ML models into existing systems and workflows.</p><p>• Analyze data and performance metrics to identify opportunities for optimization and innovation.</p><p>• Facilitate effective communication between technical and non-technical teams to ensure clarity and collaboration.</p><p>• Stay informed on emerging technologies and industry trends to continuously drive innovation.</p>
We are looking for an experienced Network Security Administrator to join our team in Elgin, Illinois. In this Contract-to-Permanent position, you will be responsible for ensuring the security, stability, and efficiency of network systems across the organization. This role requires a proactive approach to managing and resolving technical challenges while delivering exceptional support to end-users.<br><br>Responsibilities:<br>• Implement, monitor, and maintain enterprise network security solutions, including firewalls, VLAN configurations, and SIEM tools.<br>• Diagnose and resolve both basic and advanced technical issues related to network security and infrastructure.<br>• Configure and manage VMware virtualization environments, including VDI technologies, to support organizational needs.<br>• Oversee Active Directory, DNS, DHCP, and Group Policy settings to ensure network integrity and compliance.<br>• Collaborate with cross-functional teams to troubleshoot and optimize network performance.<br>• Manage site-to-site VPNs and ensure secure connectivity across multiple locations.<br>• Conduct regular assessments of network vulnerabilities and recommend improvements.<br>• Provide exceptional customer service by addressing technical inquiries and concerns promptly.<br>• Maintain and update documentation for network configurations and security protocols.<br>• Stay current with emerging trends and technologies to enhance organizational security strategies.
<p>Are you an experienced <strong>OneStream Application Specialist</strong> who thrives in designing and optimizing Corporate Performance Management (CPM) solutions? Join our team to play a critical role in managing, enhancing, and supporting OneStream applications, empowering our organization with sophisticated financial reporting, consolidation, budgeting, forecasting, and analytical solutions.</p><p><br></p><p><strong>Role Overview</strong></p><p>As a OneStream Application Specialist, you will be responsible for designing, implementing, and maintaining the <strong>OneStream CPM platform</strong>. You’ll collaborate closely with stakeholders to analyze requirements and develop custom solutions, integrations, and workflows that optimize financial operations and increase insights into business performance.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Platform Management & Configuration</strong>: Administer the OneStream application, including security setup, workflow and process configuration, and cube architecture.</li><li><strong>Solution Design</strong>: Develop and implement custom OneStream solutions (business rules, dashboards, reports, data cube configurations) to meet specific organizational needs.</li><li><strong>Financial Processes</strong>: Support financial consolidation, reporting, budgeting, forecasting, and other CPM processes using OneStream functionality.</li><li><strong>Optimization</strong>: Continuously improve platform configuration and processes for enhanced application performance and user experience.</li><li><strong>Data Integration</strong>: Manage data integrations with ERP systems, flat files, external databases, and other financial applications to ensure seamless workflows.</li><li><strong>Troubleshooting & Support</strong>: Diagnose, resolve, and document user-reported issues and technical challenges related to OneStream.</li><li><strong>User Training & Documentation</strong>: Train internal teams on OneStream functionalities and create detailed technical documentation and user guides.</li><li><strong>Collaboration</strong>: Work closely with finance, IT, and other teams to understand requirements and recommend effective CPM solutions.</li><li><strong>Stay Current with OneStream Updates</strong>: Monitor enhancements and updates offered by OneStream, ensuring the organization leverages the latest capabilities.</li></ul>
We are looking for a dedicated and bilingual Spanish/English Customer Service Worksite Representative to join our dynamic team in Chicago, Illinois. This is a long-term contract position requiring strong communication skills and the ability to provide exceptional service to policyholders. As part of a growing organization with over 100 years of success in the insurance industry, you will play a vital role in ensuring customer satisfaction and operational efficiency.<br><br>Responsibilities:<br>• Assist policyholders by providing accurate information about insurance products and policy statuses.<br>• Respond to inquiries regarding claims services and intake-related issues with professionalism and empathy.<br>• Perform basic technical troubleshooting to support customers with self-service tools.<br>• Facilitate transfers to the sales team to drive revenue growth.<br>• Handle claim intake processes effectively and in accordance with company standards.<br>• Consistently meet or exceed departmental performance metrics, including quality, average handle time, and other KPIs.<br>• Participate in training and mentorship programs to support representatives in entry-level roles.<br>• Collaborate with leadership to identify and support process improvements.<br>• Represent the organization's values, such as empathy, problem-solving, and ownership, during customer interactions.<br>• Adapt to various shifts within operational hours as required.
<p>We are looking for a dynamic individual with a hunter mentality and an entrepreneurial spirit to accelerate growth in the US market on behalf of our client, an IT solutions consultancy. This role emphasizes outreach, networking, and consultative selling, leveraging expertise in IT solutions to drive new business and expand relationships with existing customers.</p><p><br></p><p>Responsibilities:</p><ul><li>Drive new business by identifying, prospecting, and securing new enterprise accounts in the US market.</li><li>Build strong, trust-based relationships with decision-makers, including CIOs, CTOs, and IT leaders.</li><li>Manage the full sales cycle: prospecting, qualification, solution positioning, proposal, negotiation, and closing.</li><li>Ensure smooth handoff and ongoing relationship management for accounts you bring in.</li><li>Collaborate with solution engineering, delivery, and global teams to design tailored IT solutions.</li><li>Meet and exceed sales targets by opening new logos and expanding existing accounts.</li><li>Provide market insights to senior leadership to influence strategy and product enhancements.</li><li>Generate creative marketing ideas including conferences, networking events, and other sales development outreach.</li></ul><p><br></p>
<p>We are looking for skilled PC Technicians to join our team on a contract basis in Bolingbrook, IL. This role involves hands-on work with IT equipment and requires individuals who are detail-oriented and physically capable of handling hardware-related tasks. If you have a background in computer hardware and enjoy working in a fast-paced environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Load and organize IT equipment onto pallets for transportation or storage.</p><p>• Assist with setup, installation, and maintenance of computer hardware and peripherals.</p><p>• Perform basic troubleshooting and support for associated hardware and devices.</p><p>• Work collaboratively with team members to ensure efficient operations.</p><p>• Follow safety guidelines while lifting and transporting equipment weighing up to 25 pounds.</p><p>• Handle cable installation and ensure proper connections for devices.</p><p>• Provide support for Dell and Apple hardware, including diagnostics and repairs.</p><p>• Communicate effectively with supervisors and adhere to schedules and procedures.</p>
<p><em>The salary range for this position is up to $100,000-$105,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The two biggest things on people’s minds right now: ‘Street Festival season is just around the corner!’ and ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong><u>Job Description</u></strong></p><ul><li>Responsible for the financial reporting processes of the firm’s Middle Market Direct Lending private credit funds Monthly performance estimates</li><li>Close packages/NAVs reviews</li><li>Expense accruals and allocations</li><li>Fee calculations</li><li>Fund return and performance attribution/driver analytics</li><li>Annual audit support</li><li>Regulatory filings (Form PF, ADV, AIFMD, etc.)</li><li>Investor Reporting and communications</li><li>Liquidity management and cash forecasting Manage capital calls/share issuances and distributions, including coordinating with investor services and the Funds’ administrator</li><li>Help manage fund leverage facilities, including draws/paydowns, borrowing base certificates, covenant monitoring, advance rate analysis, AUP reviews and other required reporting</li><li>Assist in investment allocations to the appropriate Funds and leverage facilities</li><li>Initiate wires for expense payments and intercompany settlements</li><li>Provide input and support to the Fund investment valuation process</li><li>Liaise with external service providers (fund administrator, auditor, leverage providers, etc.) on a regular basis</li><li>Coordinate and communicate with internal stakeholders (tax, legal/compliance, investor services, treasury, IT, etc.) as needed</li><li>Manage the fund administrator in the preparation of investor reporting deliverables, including portfolio exposure reports, investor letters, capital statements and customized investor analytics</li><li>Monitor accounting guidance and recent accounting pronouncements to assess the impact to the Fund’s accounting treatment and disclosures</li><li>Produce due diligence requests and other ad hoc investor reporting requirements</li><li>Produce management reporting for internal stakeholders</li></ul><p><br></p>
We are looking for an experienced IT Manager to oversee and maintain the technological infrastructure of our office in Chicago, Illinois. This role requires a proactive leader who can manage hardware and software systems, ensure network security, and support organizational growth through strategic IT planning. The ideal candidate will bring a wealth of technical expertise and a commitment to delivering efficient and reliable solutions.<br><br>Responsibilities:<br>• Oversee and troubleshoot all office technology, including network systems, computer hardware, mobile devices, printers, and video equipment.<br>• Monitor and manage antivirus and antimalware tools across all company-owned assets, such as Office 365 accounts, workstations, switches, firewalls, and wireless access points.<br>• Administer the lifecycle of IT hardware assets, from acquisition and deployment to maintenance and disposal.<br>• Ensure smart office equipment is functioning correctly and provide visible access instructions for stakeholders.<br>• Coordinate onboarding and offboarding processes to manage equipment assignments for employees and contractors.<br>• Maintain an accurate inventory of all IT assets and update records as needed.<br>• Develop and update a technology roadmap to align IT strategies with organizational goals.<br>• Support procurement efforts for hardware and software, ensuring compatibility and cost-effectiveness.<br>• Collaborate with building personnel to oversee IT-related installations or modifications, including infrastructure changes such as conduits and ports.
<p>Are you a skilled <strong>Systems Developer and Administrator</strong> looking to make a significant impact by designing, managing, and optimizing our enterprise systems? We are searching for an experienced and dynamic professional to take ownership of our <strong>ERP (Enterprise Resource Planning), MIS (Management Information Systems), and CRM (Customer Relationship Management)</strong> platforms, ensuring they are seamlessly integrated, highly functional, and support key business objectives.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>ERP/MIS/CRM Administration</strong>: Maintain, configure, and support the organization's ERP, MIS, and CRM systems to ensure optimal performance and minimal downtime.</li><li><strong>Development and Enhancements</strong>: Design, develop, and implement solutions, upgrades, and customizations to meet evolving business needs.</li><li><strong>System Integration</strong>: Work collaboratively across departments to integrate enterprise systems with other business applications, ensuring data accuracy and streamlined processes.</li><li><strong>Troubleshooting and Support</strong>: Provide hands-on system troubleshooting and timely resolution of issues reported by end users.</li><li><strong>User Training and Documentation</strong>: Conduct training for system users, create comprehensive documentation, and act as the go-to resource for employees with system-related questions.</li><li><strong>Data Security and Best Practices</strong>: Ensure ERP/MIS/CRM platforms comply with industry standards, regulatory requirements, and internal security policies.</li><li><strong>Reporting and Analytics</strong>: Develop complex reports and dashboards that provide actionable insights to enhance decision-making for leadership teams.</li></ul>
<p><em>The salary range for this position is $120,000-$140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You know what’s awesome? Sweater weather. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your Fall season. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong><u>About the role</u></strong></p><p>In this role you will be preparing the SEC filings including coordinating and documenting supports to the financials and related footnote to ensure timely filing. Additionally, you will be assisting in the research and documentation of technical accounting and reporting matters, navigate new business initiatives and their corresponding accounting implications. The manager of SEC Reporting and Technical Accounting will be reporting to the Director of SEC Reporting and Technical Accounting. The ideal candidate is an avid learner and enjoys collaborating with people with a diverse set of talents in a dynamic and fast-paced environment.</p><p><br></p><p><strong><u>Key duties</u></strong></p><ul><li>Prepare the SEC filings (including 10-Q, 10-K, 8-K, Proxy, and associated XBRL reporting efforts) and ensure compliance with SEC rules and regulations and US GAAP,</li><li>Coordinate, prepare and ensure completeness and accuracy of supporting documentation for the financials and related disclosures (including Earnings Per Share and Statement of Cash Flow schedules), and assist with earnings releases, and other Investor Relations materials,</li><li>Work directly with external auditors and take responsibility for relevant audit requests</li><li>Monitor U.S. GAAP and SEC developments and lead the adoption of new accounting pronouncements and disclosure requirements,</li><li>Research accounting literature and prepare technical memorandums, white papers, and internal accounting policy documentation, to support accounting position and treatment of new transactions</li><li>Review new customer agreements under ASC 606 and coordinate with the Revenue team to ensure proper accounting treatment,</li><li>Work with the Controller and Accounting team to develop and maintain efficient processes and communication during the period-end close and audit,</li><li>Assist with the design and implementation of SOX compliant controls with the VP of Finance, the Finance Controller and the Director of SEC Reporting & Technical Accounting and ensure their effectiveness and efficiency overtime.</li></ul><p><br></p>
We are looking for an experienced HR Recruiter to join our team on a contract basis in Benton Harbor, Michigan. In this role, you will oversee the full-cycle recruiting process to meet the staffing needs of a dynamic manufacturing environment. This position requires someone who excels at sourcing, screening, and onboarding candidates while providing exceptional support to both hiring managers and candidates.<br><br>Responsibilities:<br>• Source and attract candidates with relevant experience for hourly and salaried positions, including mid-management roles.<br>• Conduct thorough candidate screenings to assess qualifications and fit for open positions.<br>• Manage hiring transactions and workflows using Workday, ensuring accuracy and compliance.<br>• Schedule and facilitate interviews, creating a welcoming and detail-oriented environment for candidates.<br>• Coordinate interview logistics, including travel arrangements and meeting schedules.<br>• Partner with HR Business Partners to identify and address recruiting needs.<br>• Maintain and update HR trackers and reports related to the recruiting process.<br>• Provide on-site HR support for both hourly and salaried employees during the hiring process.<br>• Assist with various HR projects as needed to support organizational goals.
<p><em>The salary range for this position is up to $190,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><strong>Job Description:</strong></p><ul><li>Accounting for payroll and related benefits and withholdings including headcount reporting and related analytics of cost and headcount</li><li>Annual incentive bonus program including modeling of achievement and no less than quarterly true-ups</li><li>Stock based compensation plans including grant valuations under black-sholes, monte carlo among others and modification accounting considerations</li><li>Employee stock purchase plan including modeling of discount and program parameters</li><li>Defined benefit pension plans including actuarial coordination, assumption setting and settlement accounting</li><li>Multi-employer benefit plans including funded status and contributions</li><li>Other post-employment benefit plans including actuarial coordination, assumption setting and settlement accounting</li><li>Defined contribution plans and contributions</li><li>Auto liability including actuarial coordination and review of claims administration and reserve setting</li><li>Workers’ compensation including actuarial coordination and review of claims administration and reserve setting</li><li>Product liability including actuarial coordination and review of claims administration and reserve setting</li><li>General liability including actuarial coordination and review of claims administration and reserve setting</li><li>Health care insurance including actuarial coordination and review of claims administration and reserve setting</li><li>Captive insurance accounting for certain self-insurance reserves</li><li>Maintain compliance with U.S. GAAP, Sarbanes-Oxley (SOX), and corporate accounting policies.</li><li>Develop and implement internal controls to ensure financial accuracy and mitigate risk in employee benefits and self-insurance reserves.</li><li>Support internal and external audits, ensuring proper documentation and adherence to regulatory requirements.</li><li>Lead process improvement initiatives to enhance financial reporting accuracy, efficiency, and consistency.</li><li>Utilize data tools such as Power Query, Power BI, Alteryx, and Python to develop financial models, automate reporting, and generate actionable insights.</li><li>Improve data governance and system integration to enhance financial reporting accuracy, accessibility, and automation.</li><li>Provide data analytics and reporting support across finance, shared services, and accounting to drive strategic decision-making and operational efficiency.</li><li>Lead and mentor team members, fostering a culture of innovation and continuous improvement.</li><li>Partner with finance, human resources, operations, IT, and executive leadership to streamline financial reporting and enhance decision-making.</li><li>Drive finance transformation initiatives, incorporating automation and analytics to improve efficiency and reporting capabilities.</li><li>Serve as a strategic advisor on project and asset financial matters, providing insights to executive leadership.</li></ul><p><br></p><p><br></p><p><br></p>
We are looking for an experienced Service Specialist to join our team in Chicago, Illinois. This long-term contract position involves providing comprehensive post-implementation support to clients, ensuring their needs are addressed efficiently and improving overall satisfaction. The ideal candidate will excel at building strong relationships with stakeholders, managing administrative tasks, and delivering exceptional service.<br><br>Responsibilities:<br>• Offer prompt and detail-oriented support to clients, addressing inquiries and resolving issues to enhance client satisfaction.<br>• Maintain accurate and up-to-date customer records by updating administrative systems and documenting policyholder interactions.<br>• Develop trust-based relationships with internal teams, employer groups, and external stakeholders to foster collaboration.<br>• Execute administrative tasks effectively, including premium billing and account updates, ensuring compliance with company policies.<br>• Meet or exceed departmental standards for quality, customer satisfaction, and key performance indicators (KPIs).<br>• Identify and address issues proactively, implementing remediation strategies and escalating concerns when necessary.<br>• Utilize critical thinking and problem-solving skills to manage diverse client needs and deliver tailored solutions.<br>• Collaborate with cross-functional teams to ensure seamless service delivery and support sales efforts.<br>• Apply project management principles to organize and prioritize work across multiple functions.<br>• Perform additional duties as assigned to support organizational goals.
<p><em>The salary range for this position is $65,000-$75,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><strong>Job Description:</strong> </p><p> </p><p>The A/R Specialist will manage the timely and accurate collection of customer receivables for the Organization. The ideal candidate will be responsible for the collection, processing, and reconciliation of outstanding receivables. position supports the Company’s objectives through building relationships with customers, working cross-functionally with departments and monitoring and reporting on key performance indicators.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Monitor the accurate and timely generation of customer invoices, ensuring compliance with established billing policies and procedures.</li><li>Review and verify the accuracy of invoices and other billing documents.</li><li>Maintain consistent communication with contact(s) at customer to ensure prompt payment and resolve any outstanding payment issues.</li><li>Reconciliation of assigned customer accounts to identify and address discrepancies or variances.</li><li>Investigate and resolve customer inquiries related to billing discrepancies or account issues.</li><li>Prepare and maintain accounts receivable reporting, including aging analysis and collection forecasts.</li><li>Monitor and track customer payment trends, identifying potential risks and opportunities for process improvement.</li><li>Assist with month-end and year-end closing activities as needed, ensuring accurate revenue recognition and financial reporting.</li><li>Support internal and external audits by providing documentation and responding to inquiries.</li><li>Stay up to date with industry best practices and regulations related to accounts receivable and billing.</li></ul><p> </p><p> </p><p><br></p>
We are looking for a dedicated and empathetic Customer Service Representative to join our team on a long-term contract basis. Based in Chicago, Illinois, this position involves providing exceptional support to members and ensuring their inquiries are resolved efficiently. As part of a non-profit organization, you will play a vital role in delivering service excellence while utilizing your expertise in call center operations.<br><br>Responsibilities:<br>• Respond to inbound calls with professionalism and empathy, addressing member inquiries effectively.<br>• Accurately document call details and input data into the system using web-based tools.<br>• Provide members with clear information regarding policies, procedures, and next steps.<br>• Offer guidance on best practices and required documentation to support member needs.<br>• Utilize software such as SharePoint and Microsoft Office Suite to manage and organize member data.<br>• Collaborate with team members to ensure seamless communication and resolution of member issues.<br>• Maintain high standards of attendance, professionalism, and attention to detail.<br>• Adhere to organizational policies and procedures while delivering exceptional customer service.<br>• Complete all onboarding requirements as part of the hiring process.<br>• Perform other duties as assigned to support the team and organization.
We are looking for an experienced ERP/CRM Configuration SME to join our team in New Lenox, Illinois. In this role, you will leverage your expertise in Microsoft Dynamics 365 CE to support system configuration, administration, and user adoption. This position offers the opportunity to work collaboratively with cross-functional teams to optimize system functionalities and ensure successful implementation of the Dynamics 365 Field Service module.<br><br>Responsibilities:<br>• Configure and maintain workflows, forms, business rules, and processes within Microsoft Dynamics 365 CE.<br>• Oversee user roles, permissions, and system administration for Dynamics 365 CE applications.<br>• Investigate and resolve service requests, issues, and incidents related to Customer Engagement, with a focus on Field Service.<br>• Collaborate with implementation teams to gather requirements, design solutions, and support the rollout and adoption of Dynamics 365 CE modules.<br>• Develop comprehensive user documentation and training materials, and conduct training sessions to ensure effective system use.<br>• Partner with internal teams and external implementation partners during the rollout of the Dynamics 365 Field Service module, handling configuration, testing, and documentation tasks.<br>• Take ownership of post-implementation support to ensure system stabilization and user adoption.<br>• Utilize client-side scripting and Microsoft Power Automate to enhance system functionalities.<br>• Maintain system performance by conducting regular configuration management and updates.<br>• Support integration efforts using tools such as SSIS and SSRS to streamline data processes.
