5 results for Tech Support in Chicago, IL

Desktop Support

Hinsdale, IL
onsite
Temporary
19.285 - 22.33 USD / Hourly
We are looking for a skilled Desktop Support specialist to join our team on a long-term contract basis in Oak Brook, Illinois. The ideal candidate will play a critical role in ensuring smooth operation and maintenance of desktop systems, contributing to the efficiency of our IT infrastructure. This position offers an excellent opportunity to work with cutting-edge technologies and deliver top-tier support in a dynamic environment. Responsibilities: • Provide technical assistance to end-users by resolving hardware and software issues. • Perform desktop imaging and ensure proper setup and configuration of workstations. • Troubleshoot and repair workstation hardware to maintain optimal functionality. • Install, configure, and support Microsoft Office 365 applications. • Manage and maintain systems running Microsoft Windows 10, ensuring reliability and security. • Collaborate with team members to identify and implement improvements for IT processes. • Document technical procedures and resolutions to enhance support efficiency. • Offer proactive solutions to prevent recurring technical issues. • Monitor system performance and address any concerns promptly. • Maintain inventory of hardware components and ensure proper allocation.
2026-03-12T00:00:00Z

Desktop Support Analyst

Maywood, IL
onsite
Temporary
34.1 - 38.8 USD / Hourly
We are looking for a skilled Desktop Support Analyst to join our team in Maywood, Illinois. In this long-term contract position, you will play a vital role in ensuring the efficiency and functionality of IT systems for a non-profit organization. Your expertise will be crucial in providing technical support, troubleshooting issues, and maintaining hardware and software to meet organizational needs. Responsibilities: • Reset passwords and address user access concerns to ensure smooth system functionality. • Diagnose and resolve technical issues related to hardware and software in a timely manner. • Collaborate with the Impact IT Team to support system-related tasks and organizational projects. • Set up and configure equipment such as projectors, computers, and other technology for meetings and presentations. • Develop, edit, and manage PowerPoint presentations for team briefings and stakeholder meetings. • Monitor and optimize system performance to ensure hardware and software run efficiently. • Provide support for virtual and physical meeting setups, catering to both internal teams and external stakeholders. • Offer occasional on-call support during night shifts to address urgent IT needs. • Maintain and update IT documentation, including system configurations, troubleshooting guides, and meeting setup instructions. • Adhere to government security standards and protocols in all IT operations.
2026-03-12T00:00:00Z

Help Desk/Desktop Support Analyst

Montgomery, IL
onsite
Temporary
27.7115 - 32.087 USD / Hourly
We are looking for an experienced Help Desk/Desktop Support Analyst to join our team on a contract basis in Montgomery, Illinois. This role involves providing technical assistance to both warehouse and office users, ensuring seamless IT operations. The ideal candidate will have a strong background in user support across various levels and expertise in hardware, networking, and software troubleshooting. Responsibilities: • Deliver technical support for employees in both office and warehouse settings, addressing hardware, software, and network-related issues. • Respond promptly to user IT requests, logging and managing them through the ticketing system. • Configure and troubleshoot Windows 10/11 laptops, desktops, mobile devices, printers, and network devices. • Administer and resolve basic issues with Microsoft 365, ensuring smooth functionality. • Order and set up IT equipment for end users, maintaining accurate inventory records. • Create and update technical documentation to assist users and improve IT processes. • Promote cyber security best practices among users, ensuring adherence to company policies. • Provide expertise in warehouse systems, including packing, labeling, and printing equipment. • Collaborate with team members to resolve complex IT issues and improve system performance. • Support additional technologies such as Axis Camera Station, EnGenius WiFi access points, and Synology systems when needed.
2026-02-17T00:00:00Z

IT Support Manager

Chicago, IL
onsite
Permanent
75000 - 85000 USD / Yearly
We are looking for an experienced IT Support Manager to oversee the technology infrastructure and operations within our non-profit organization in Chicago, Illinois. This role is instrumental in ensuring seamless IT services, fostering team collaboration, and maintaining compliance with security standards. The ideal candidate will be a strong leader with expertise in IT systems, project management, and healthcare-related technologies. Responsibilities: • Oversee daily IT operations, including server management, network security, and providing efficient help desk support to users. • Recruit, train, mentor, and lead a high-performing IT team, promoting collaboration and detail-oriented growth. • Develop and enforce policies for data security, backups, and disaster recovery, conducting regular audits to ensure compliance with industry standards. • Manage and execute IT projects such as software upgrades, hardware installations, and infrastructure improvements, ensuring timely and cost-effective delivery. • Evaluate and manage relationships with external vendors and service providers to optimize IT services. • Monitor system performance metrics, troubleshoot issues, and implement solutions to enhance operational efficiency. • Ensure all IT systems comply with healthcare regulations and organizational policies, maintaining robust cybersecurity protocols. • Supervise and maintain IT hardware, software, and medical devices, including tracking usage and scheduling maintenance. • Collaborate with healthcare experts to identify technology solutions that improve patient care and streamline operations.
2026-03-06T00:00:00Z

Field Support Specialist

Naperville, IL
onsite
Temporary
18 - 22 USD / Hourly
We are looking for a dedicated Field Support Specialist to join our team in Naperville, Illinois. This role involves providing essential operational support to the North America Field Services team while ensuring customer satisfaction and seamless collaboration across departments. As a Long-term Contract position, this opportunity offers stability and the chance to contribute to meaningful projects within a dynamic environment. Responsibilities: • Deliver operational support to the North America Field Services team, ensuring tasks are completed efficiently and accurately. • Collaborate with various stakeholders to address technical sales support needs and improve service delivery. • Utilize Microsoft Office tools, including Word, Excel, and PowerPoint, to manage documentation and create well-organized presentations. • Maintain detailed and accurate records of activities and customer interactions. • Prioritize tasks effectively and manage time to meet deadlines and handle multiple projects simultaneously. • Conduct thorough research to resolve issues and provide informed recommendations. • Communicate clearly with team members and customers to foster strong relationships. • Leverage CRM systems and SAP R/3 for tracking data and enhancing operational processes. • Uphold a customer-focused approach, ensuring service quality and satisfaction. • Support team collaboration efforts and contribute to continuous improvement initiatives.
2026-03-09T00:00:00Z