3 results for Program Director in Chicago, IL

Program Management Supervisor

Chicago, IL
onsite
Permanent
68000 - 75000 USD / Yearly
We are looking for a Program Management Supervisor to oversee customer service operations and workflow coordination in Chicago, Illinois. This role demands a proactive leader who can ensure seamless office operations, handle escalated customer concerns, and maintain compliance with regulatory standards. The ideal candidate will be skilled at fostering a positive team environment while delivering exceptional service to clients and stakeholders. This position is 100% on-site, Monday-Friday from 8:30am-5:30pm. The salary range is $68,000-$75,000 plus health, dental and vision insurance, 401K, PTO. Responsibilities:• Supervise daily office operations to ensure an efficient and organized environment that supports customer needs.• Serve as the first point of escalation for complex customer inquiries, applying de-escalation skills and sound judgment to resolve issues effectively.• Monitor workflow progress, deadlines, and work queues to ensure timely processing and service delivery.• Provide guidance and mentorship to staff, encouraging attention to detail and maintaining high performance standards.• Ensure compliance with program regulations, policy guidelines, and quality standards.• Coordinate with leadership to identify risks, escalate concerns, and uphold accountability to service objectives.• Manage front-desk activities, customer flow, and service-area organization to maintain office readiness.• Document case details, operational challenges, and escalations accurately and in a timely manner.• Support communication and transparency with client representatives and stakeholders, resolving issues as needed.
2026-02-23T00:00:00Z

Project Manager

Chicago, IL
onsite
Temporary
40 - 45 USD / Hourly
Our client is seeking an experienced Project Manager, available to start as soon as next week, for a contract assignment lasting 1–2 months. This is an excellent opportunity for professionals with a background in marketing, creative, or digital agencies and a proven ability to manage client relationships and deliver projects on time and within scope. Key Responsibilities:<ul><li>Serve as the main point of contact for clients, ensuring clear and consistent communication throughout each project phase.</li><li>Manage project lifecycles from kickoff to completion, including timelines, budgets, deliverables, and approvals.</li><li>Coordinate cross-functional teams (strategy, creative, development) to keep work moving efficiently.</li><li>Proactively identify and resolve project risks or issues, ensuring quality standards are met.</li><li>Prepare and present project updates and reports to clients and internal stakeholders as needed.</li></ul>
2026-03-06T00:00:00Z

Project Manager

Itasca, IL
onsite
Temporary
66.5 - 77 USD / Hourly
We are looking for an experienced Project Manager to join our team in Itasca, Illinois. This long-term contract position offers an exciting opportunity to oversee multiple projects while fostering collaboration across business, technology, and operational units. The ideal candidate will leverage their expertise in project management methodologies to drive efficiency and ensure successful outcomes. Responsibilities: • Manage and oversee a portfolio of 20+ projects, ensuring they remain on track, within budget, and aligned with organizational goals. • Facilitate communication and collaboration across siloed business units, building strong relationships with stakeholders. • Evaluate current processes and identify opportunities for improvement to enhance project workflows. • Utilize Smartsheets to track project progress, manage timelines, and generate reports. • Act as a liaison between business and IT teams to ensure alignment and address challenges effectively. • Introduce agile principles where applicable while operating in a primarily waterfall environment. • Provide regular updates and insights to stakeholders, ensuring transparency and accountability. • Develop and maintain a structured approach to project planning and execution. • Foster a culture of teamwork and shared objectives among diverse departments. • Support the establishment and maturity of the Project Management Office (PMO) within the organization.
2026-02-17T00:00:00Z