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11 results for Help Desk Tier 2 in Chicago, IL

Desktop Support Analyst
  • Munster, IN
  • onsite
  • Temporary
  • 18.05 - 20.50 USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team in Munster, Indiana. This long-term contract position offers an excellent opportunity for individuals passionate about providing technical support and resolving IT issues efficiently. The ideal candidate will bring strong troubleshooting capabilities and a customer-focused approach to ensure smooth operations.<br><br>Responsibilities:<br>• Address and resolve 40–60 user support calls daily, ensuring timely and effective assistance.<br>• Diagnose and troubleshoot Tier 1 technical issues, escalating complex matters to Tier 2 support when necessary.<br>• Perform Active Directory tasks, including unlocking accounts and resetting passwords.<br>• Maintain accurate records of all issues and resolutions using the designated ticketing system.<br>• Collaborate with team members to manage and prioritize incoming support tickets.<br>• Provide clear and concise end-user documentation to assist clients in resolving recurring issues.<br>• Utilize tools such as HP diagnostics and Citrix technologies to assess and resolve hardware or software concerns.<br>• Deliver exceptional customer service, ensuring that users feel supported and informed throughout the troubleshooting process.<br>• Stay proactive in identifying and resolving simple technical issues independently.<br>• Contribute to team efficiency by coordinating efforts and sharing insights into common user challenges.
  • 2026-01-02T16:33:40Z
Accounting Manager
  • Chicago, IL
  • onsite
  • Permanent
  • 120000.00 - 140000.00 USD / Yearly
  • <p><em>The salary range for this position is $120,000-$140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The two biggest things on people’s minds right now: ‘The new year is just around the corner!’ and ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly.  </p><p><br></p><p>As the <strong>Accounting Manager, </strong>you will play a leadership role within the Accounting Department and report directly to the Divisional Assistant Controller. This position requires technical and leadership skills in a fast-paced, collaborative environment by reporting on, analyzing, and influencing the accounting processes and internal controls performed by the company's corporate functions (such as pricing, legal, and warranty). You will act as a thought leader on a range of technical accounting, internal control, and finance related issues. In addition to core accounting roles and responsibilities, you will be a leader in driving projects, as well as identifying new performance improvement opportunities.</p><p><br></p><p><strong><u>Job Description:</u></strong></p><ul><li>Review monthly general journal entries, income and balance sheet statements, account reconciliations, and various other accounting statements and reports as appropriate to support an accurate and timely monthly financial close for the Division.</li><li>Maintain integrity of general ledger transactions.</li><li>Ensure that all financial statements are presented in accordance with United States Generally Accepted Accounting Principles (US GAAP) and appropriate financial variance analyses are provided timely to management. If in a Division outside North America ensure the financials are also presented appropriately in other forms required for Statutory reporting (i.e. IFRS, German GAAP, etc.)</li><li>Mentor and guide staff with questions and accounting issues.</li><li>Lead the team to accomplish personal and professional goals.</li><li>Develop strong working relationships with coworkers and other departments.</li><li>Navigate and extracting data from financial systems to investigate and resolve outstanding items as appropriate.</li><li>Write quarterly balance sheet fluctuation narratives to support the external financial reporting process and external audit.</li><li>Identify process inefficiencies and helping to support the identification of the underlying root causes.</li><li>Partner with other finance and non-finance groups to support design and implement process improvements.</li><li>Perform periodic testing for compliance with written policies and procedures as part of the overall SOX program.</li><li>Assist in the continued development and documentation of SOX-related policies, procedures, and internal controls.</li><li>Provide timely communication to the Divisional Controller or other management to support effective resolutions</li></ul><p><br></p>
  • 2026-01-12T17:39:36Z
Sr. Fund Accountant
  • Chicago, IL
  • onsite
  • Permanent
  • 95000.00 - 110000.00 USD / Yearly
  • <p><em>The salary range for this position is $95,000-$110,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Senior Fund Accountant. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide.</p><p><br></p><p><strong>Job Description:</strong></p><p>• Gain a thorough understanding of the Fund Accounting Department’s function within the organization, the department’s policies, procedures and best practices, and the reporting standards expected from the department for quarterly and annual financial reporting.</p><p>• Record all assigned Fund cash activity on a daily basis.</p><p>• Maintain accrual basis general ledger accounts for numerous Funds with a concentration on new, non-stabilized Funds.</p><p>• Reconcile the Fund’s bank statements on a monthly basis investigating and resolving all reconciling items monthly.</p><p>• Completion of quarterly cash flow statements and quarterly reconciliation of inter-company accounts within the given deadlines.</p><p>• Prepare thorough work papers and financial statements consistent with the department standards for quarterly reporting and annual, year-end audit reporting within the given deadlines.</p><p>• Gain a thorough understanding of the year-end audit process and ensure that all assigned responsibilities are being effectively and efficiently executed.</p><p>• Work closely with Fund Management to gain an understanding of each Fund’s investment model and impact that Fund activity has on investor returns.</p><p>• Responsible for preparing the Fund-level supporting tax return information for the outside auditors for new and non-stabilized Funds. Reconcile the variances in internal database between projected and actual tax losses and tax credit information consistent with the department standards for year-end reporting within given deadlines.</p><p>• Gain a thorough understanding of the year-end tax process and ensure that all assigned responsibilities are being effectively and efficiently executed.</p><p>• Maintain accurate, thorough, and up-to-date files including project promissory notes, cash flow distribution support, equity adjuster letters, etc.</p><p>• Provide Fund Management with quarterly updated Fund activity for input into the Funds sources and uses model; verify predetermined fields in the Fund model for accuracy.</p><p>• Assist the Fund Accounting Managers in training, mentoring and motivating Staff Accountants.</p>
  • 2026-01-14T20:53:56Z
Staff Accountant
  • Niles, IL
  • onsite
  • Permanent
  • 70000.00 - 85000.00 USD / Yearly
  • <p><em>The salary range for this position is $70,000-$85,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Staff Accountant. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide.</p><p><br></p><p>We have a strong rotational program that allows for accelerated development at all levels in our team. <strong> </strong></p><p><br></p><p><strong>Position Responsibilities: </strong></p><ul><li>The Staff Accountant plays a crucial role in day-to-day accounting operations, providing comprehensive support in general ledger and cost accounting functions to the Controller and key executives</li><li>As a Staff Accountant, you will handle a variety of tasks including fixed assets, inventory, cash, accounts receivable, accounts payable, revenue recognition, leases, tax, and cost accounting functions such as budgeting, forecasting, and financial reviews</li><li>You will journal entries, prepare account analyses on a daily, weekly, or monthly basis, and communicate findings to key stakeholders</li><li>This role will prepare and send business reports to internal users, including management and executives, to support the development of annual business plans and forecasts</li><li>Additionally, you will assist in identifying and implementing process improvements, and research reconciling items and their resolutions</li><li>Other duties as assigned<strong> </strong></li></ul><p><br></p>
  • 2026-01-05T17:54:02Z
Property Accountant
  • Chicago, IL
  • onsite
  • Permanent
  • 85000.00 - 100000.00 USD / Yearly
  • <p><em>The salary range for this position is $85,000-$100,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Property Accountant. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide.</p><p><br></p><p><strong>Responsibilities will include but are not limited to the following:</strong></p><ul><li>Responsible for month-end, quarter end and year-end close activities from balance sheet and cash account reconciliations</li><li>Manage and accounts payable and receivable activities for assigned portfolio</li><li>Produce and manage variance reports</li><li>Reconcile monthly bank statements</li><li>Manage debt and debt payments</li><li>Prepare and review properly documented journal entries.</li><li>Assist with Budgets and Forecasts as needed, working with asset management and Finance leadership.</li><li>Assist with the calculation of fees (i.e. Management and Acquisition) as needed. Identify and implement process re-engineering opportunities.</li><li>Record cash receipts, receivables and other journal entries as appropriate.</li><li>Special projects and other functions as required by manager or client.</li><li>Produce monthly, quarterly, and annual property reporting accurately and on time.</li></ul><p> </p>
  • 2026-01-14T20:49:21Z
Accountant - Tax
  • Chicago, IL
  • onsite
  • Permanent
  • 90000.00 - 95000.00 USD / Yearly
  • <p><em>The salary range for this position is $90,000-$95,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Tax Accountant. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide.</p><p><br></p><p>The Accountant position reports to the Accounting Manager of the Individual/Foundation Group and works well with all of the other professional service providers.</p><p> </p><p><strong><u>Job Description</u></strong></p><p>• Maintenance of general ledgers, including preparation of accounting entries for the day to day transactions and other activity.</p><p>• Preparation of electronic tax work papers and tax returns for individuals, foundations and partnerships, including analysis of tax issues.</p><p>• Preparation of financial analysis such as tax projections, cash flow and liquidity planning and budgets.</p><p>• Preparing and maintaining periodic reports, including personal financial statements for family members, private foundation financial reports, summaries of property expenses, valuable articles and insurance policies.</p><p> </p>
  • 2026-01-12T21:04:20Z
Sr. Accountant
  • Chicago, IL
  • onsite
  • Permanent
  • 90000.00 - 110000.00 USD / Yearly
  • <p><em>The salary range for this position is $90,000-$110,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Work from home options, generous vacation days every year, top tier benefits, competitive pay rates and VERY lucrative bonuses. If that sounds like something you want, keep reading.</p><p><br></p><p><strong><u>Responsibilities: </u></strong></p><ul><li>Conducts moderately complex accounting activities and participates heavily in monthly close process.</li><li>Evaluates existing processes and reconciliations for improvement. Implements efficient solutions and necessary process changes as identified.</li><li>Works on smaller elements of large, complex accounting projects. Leads smaller, less-complex accounting projects.</li><li>Brings inconsistencies and problems to the attention of management.</li><li>Works closely with company-wide departments to ensure accounting information is represented accurately and timely.</li><li>Exercises sound business acumen and judgment. Understands the financial operations of departments, divisions, and business units supported.</li><li>Works to ensure internal controls are executed in compliance with the Company’s SOX program.</li></ul><p><br></p>
  • 2026-01-12T19:38:46Z
Sr. Financial Analyst
  • Chicago, IL
  • onsite
  • Permanent
  • 95000.00 - 115000.00 USD / Yearly
  • <p><em>The salary range for this position is $95,000-$115,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Senior Financial Analyst. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide.</p><p><br></p><p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES:</strong></p><ul><li>Follow the company's Financial Analysis Policies and Procedures to ensure all work meets established financial review standards and delivers high-quality outcomes.</li><li>Analyze sponsor organizations' and guarantors' financial statements, including schedules of real estate owned, commitments, contingencies, budgets, and forecasts. Ensure thorough assessment of all relevant financial data.</li><li>Communicate professionally with sponsors and guarantors to clarify financial diligence items, address inquiries, and resolve any issues that arise during the financial review process.</li><li>Prepare comprehensive narratives documenting the financial analysis, identifying potential concerns, and drawing conclusions about the financial health of sponsors and guarantors for inclusion in investment proposals and internal communications.</li><li>Present findings and respond to questions related to sponsor and guarantor reviews during internal meetings, including the Investment Review Committee, providing insights on the financial conclusions drawn.</li><li>Keep the VP regularly informed about the status of ongoing financial reviews, discussing any delays, challenges, or issues that may affect the process.</li><li>Identify inefficiencies in the financial review process and propose solutions to enhance team performance and streamline workflows.</li><li>Support the team by conducting various financial analyses and participating in special projects as needed.</li></ul><p><strong> </strong></p>
  • 2026-01-12T14:58:38Z
Accounting Clerk
  • Chicago, IL
  • onsite
  • Permanent
  • 55000.00 - 70000.00 USD / Yearly
  • <p><em>The salary range for this position is $55,000-$70,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Work from home options, generous vacation days every year, top tier benefits, competitive pay rates and VERY lucrative bonuses. If that sounds like something you want, keep reading.</p><p><br></p><p>This role will play an integral role in designing and building these processes, as well as collaborating with business partners to implement them throughout the organization.</p><p> </p><p><strong>Responsibilities </strong></p><p>• Ability to complete AP/AR/Payroll related duties</p><p>• Apply and research client payments and prepare deposits</p><p>• Process and code invoices for payment</p><p>• Prepare related journal entries</p><p>• Assist in Employee Expense/Company Credit Card processing (Expensify)</p><p>• Meet processing and reporting deadlines</p><p>• Support Brokerage Offices by entering and processing AP/AR requests</p><p>• Responding to information requests from Brokerage Offices</p><p>• Assisting the Accounting Manager and Controller with special projects, as needed</p><p> </p>
  • 2026-01-09T15:03:45Z
Director of Accounting
  • Chicago, IL
  • onsite
  • Permanent
  • 180000.00 - 220000.00 USD / Yearly
  • <p><em>The salary range for this position is $180,000-$220,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Director of Corporate Accounting. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide.</p><p><br></p><p><strong><u>Job Description</u></strong></p><p><strong> </strong>We are seeking a highly skilled and experienced Director of Corporate Accounting to join our corporate accounting team. </p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Lead the preparation and analysis of financial statements, including balance sheets and income statements, in accordance with Generally Accepted Accounting Principles (US GAAP) and company policies.</li><li>Ensure timely and accurate reporting of financial results to senior management, stakeholders, and external parties as required.</li><li>Responsible for the month-end and year-end close processes, coordinating activities across departments to meet deadlines and ensure accurate financial reporting.</li><li>Collaborate with other departments to develop annual budgets and financial forecasts.</li><li>Monitor performance against budgetary targets, investigate variances, and provide insightful analysis to support decision-making processes.</li><li>Supervise and mentor a team of accounting professionals, providing guidance, training, and support to foster their professional growth and development.</li><li>Delegate tasks effectively, prioritize workload, and ensure deadlines are met consistently.</li><li>Develop, implement, and maintain internal controls to safeguard company assets and ensure compliance with company policies and procedures.</li><li>Stay abreast of changes in accounting standards and regulations, researching and interpreting complex accounting issues, and providing guidance to ensure compliance.</li><li>Collaborate with other departments, including finance, treasury, tax, and legal, to support business initiatives and ensure alignment on accounting matters.</li><li>Identify opportunities to streamline accounting processes and enhance efficiency, implementing changes as necessary to improve accuracy and productivity.</li><li>Lead or participate in special projects as assigned by senior management, contributing financial expertise and insights to support strategic initiatives.</li></ul><p><br></p>
  • 2026-01-12T19:38:46Z
Senior System Manager
  • Chicago, IL
  • remote
  • Permanent
  • 160000.00 - 170000.00 USD / Yearly
  • Sr. Systems Manager (Hands-On / FinTech) Location: Chicago, IL or Overland Park, KS (Hybrid – 2 days onsite) Industry: Financial Markets / Global Exchange Employment Type: permanent <br> The Opportunity We are looking for a highly technical Sr. Systems Manager to join a leading global financial exchange network. This is a newly created position designed for a "builder" who thrives on optimizing complex systems, automating manual processes, and owning the technical roadmap for enterprise financial systems. Unlike traditional management roles, this position is focused on systems and process architecture. You will lead a talented team of contractors as a technical subject matter expert, ensuring our financial infrastructure scales with our rapid global growth. <br> The Role As the Sr. Systems Manager, you will be the primary architect and engineer for our IBM TM1 (Planning Analytics) environment. We are looking for a candidate who wants to "get under the hood"—customizing systems, building robust data processes, and eliminating manual tasks through automation. <br> Key Responsibilities: System Customization: Lead the technical design and customization of IBM TM1 to meet complex business logic requirements. Automation & Engineering: Develop and maintain scripts (Python or PowerShell) to automate system tasks, data loads, and environment management. Data Engineering: Write complex SQL queries and manage data pipelines to ensure high performance and data integrity across systems. Process Architecture: Evaluate current workflows and build scalable, automated processes to replace legacy manual efforts. Technical Oversight: Act as the technical lead for a team of 10+ contractors, providing "dotted line" mentorship and code/architecture reviews. Why Join Us? You will be at the heart of the global economy, helping to build the infrastructure that powers transparent and inclusive markets. We offer the space for big ideas, a culture of collaboration, and a commitment to helping our people grow as they solve some of the industry's most complex challenges.
  • 2026-01-08T02:58:53Z