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17 results for Help Desk Tier 2 in Chicago, IL

Help Desk Analyst II
  • Chicago, IL
  • onsite
  • Contract / Temporary to Hire
  • 32.75 - 45.50 USD / Hourly
  • <p>We are looking for a motivated and skilled<strong> </strong>Help Desk Analyst II to join our team in Chicago, Illinois. This <strong><u>part-time,</u></strong> on-site role offers a flexible schedule and is designed for professionals seeking a long-term growth opportunity. As a contract-to-permanent position, it provides an excellent pathway for career advancement while delivering essential IT support services.</p><p><br></p><p>Responsibilities:</p><p>• Provide Tier 2 technical support for hardware, software, and network issues, ensuring timely resolution of service desk tickets.</p><p>• Troubleshoot and resolve issues related to Active Directory, Windows 11, and Mobile Device Management systems.</p><p>• Utilize PowerShell scripting to streamline IT processes and improve efficiency.</p><p>• Manage and maintain Intune configurations for secure and effective device management.</p><p>• Deliver exceptional customer service by communicating effectively and maintaining professionalism in all interactions.</p><p>• Perform routine system checks and updates to ensure optimal performance of IT infrastructure.</p><p>• Offer guidance and support to end-users, assisting them with technical challenges and training needs.</p><p>• Collaborate with team members to identify and implement improvements in IT support processes.</p><p>• Maintain accurate documentation of support activities and resolutions for future reference.</p><p>• Ensure punctuality and reliability in meeting scheduled on-site commitments.</p>
  • 2026-01-22T21:49:05Z
Help Desk/Desktop Support Analyst
  • Geneva, IL
  • onsite
  • Temporary
  • 19.79 - 22.91 USD / Hourly
  • We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. This position is located onsite in Geneva, Illinois, and involves providing technical assistance to staff and students across multiple elementary schools. The ideal candidate will have prior IT support experience and the ability to start quickly, delivering exceptional customer service and resolving technical issues efficiently.<br><br>Responsibilities:<br>• Provide Tier 1 technical support for staff and students, addressing hardware, software, and web application issues.<br>• Troubleshoot and repair Windows-based devices, PCs, and associated hardware.<br>• Respond to and resolve service desk tickets using a ticketing system, ensuring timely assistance.<br>• Install, update, and maintain PCs, including managing inventory and performing repairs.<br>• Support classroom technology, including basic audiovisual equipment setup and maintenance.<br>• Travel to multiple school sites as needed to provide onsite support, with mileage reimbursement provided.<br>• Deliver customer-focused technical solutions while prioritizing and multitasking effectively.
  • 2026-01-30T22:53:59Z
Help Desk/Desktop Support Analyst
  • Chicago, IL
  • onsite
  • Temporary
  • 27.71 - 32.09 USD / Hourly
  • We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Chicago, Illinois. In this long-term contract position, you will provide essential technical support to end users, ensuring smooth operation of computer systems, hardware, and software. This role offers the opportunity to troubleshoot issues, maintain IT equipment, and deliver outstanding customer service while contributing to the organization's technology infrastructure.<br><br>Responsibilities:<br>• Offer direct technical assistance to users, resolving hardware, software, and peripheral issues efficiently.<br>• Perform password resets, address account lockouts, and resolve application errors while ensuring user satisfaction.<br>• Install, configure, and update operating systems and software applications to maintain optimal system performance.<br>• Conduct routine inspections of desktops, laptops, printers, and other peripherals, addressing any maintenance needs promptly.<br>• Diagnose and repair faulty hardware components to ensure minimal downtime.<br>• Investigate and resolve basic network connectivity problems, including Wi-Fi and shared drive access.<br>• Ensure all devices are securely connected to the organization's network and domain.<br>• Maintain accurate documentation of IT assets, support requests, and resolutions for reporting and analysis purposes.<br>• Monitor recurring technical issues and escalate them to senior IT staff for long-term solutions.<br>• Uphold security protocols by ensuring antivirus and endpoint protection tools are active and updated.
  • 2026-01-21T15:38:40Z
Desktop Support Analyst
  • Maywood, IL
  • onsite
  • Temporary
  • 34.10 - 38.80 USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team in Maywood, Illinois. In this long-term contract position, you will play a vital role in ensuring the efficiency and functionality of IT systems for a non-profit organization. Your expertise will be crucial in providing technical support, troubleshooting issues, and maintaining hardware and software to meet organizational needs.<br><br>Responsibilities:<br>• Reset passwords and address user access concerns to ensure smooth system functionality.<br>• Diagnose and resolve technical issues related to hardware and software in a timely manner.<br>• Collaborate with the Impact IT Team to support system-related tasks and organizational projects.<br>• Set up and configure equipment such as projectors, computers, and other technology for meetings and presentations.<br>• Develop, edit, and manage PowerPoint presentations for team briefings and stakeholder meetings.<br>• Monitor and optimize system performance to ensure hardware and software run efficiently.<br>• Provide support for virtual and physical meeting setups, catering to both internal teams and external stakeholders.<br>• Offer occasional on-call support during night shifts to address urgent IT needs.<br>• Maintain and update IT documentation, including system configurations, troubleshooting guides, and meeting setup instructions.<br>• Adhere to government security standards and protocols in all IT operations.
  • 2026-01-26T20:13:41Z
Accounting Manager
  • Chicago, IL
  • onsite
  • Permanent
  • 120000.00 - 140000.00 USD / Yearly
  • <p><em>The salary range for this position is $120,000-$140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The two biggest things on people’s minds right now: ‘The new year is just around the corner!’ and ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly.  </p><p><br></p><p>As the <strong>Accounting Manager, </strong>you will play a leadership role within the Accounting Department and report directly to the Divisional Assistant Controller. This position requires technical and leadership skills in a fast-paced, collaborative environment by reporting on, analyzing, and influencing the accounting processes and internal controls performed by the company's corporate functions (such as pricing, legal, and warranty). You will act as a thought leader on a range of technical accounting, internal control, and finance related issues. In addition to core accounting roles and responsibilities, you will be a leader in driving projects, as well as identifying new performance improvement opportunities.</p><p><br></p><p><strong><u>Job Description:</u></strong></p><ul><li>Review monthly general journal entries, income and balance sheet statements, account reconciliations, and various other accounting statements and reports as appropriate to support an accurate and timely monthly financial close for the Division.</li><li>Maintain integrity of general ledger transactions.</li><li>Ensure that all financial statements are presented in accordance with United States Generally Accepted Accounting Principles (US GAAP) and appropriate financial variance analyses are provided timely to management. If in a Division outside North America ensure the financials are also presented appropriately in other forms required for Statutory reporting (i.e. IFRS, German GAAP, etc.)</li><li>Mentor and guide staff with questions and accounting issues.</li><li>Lead the team to accomplish personal and professional goals.</li><li>Develop strong working relationships with coworkers and other departments.</li><li>Navigate and extracting data from financial systems to investigate and resolve outstanding items as appropriate.</li><li>Write quarterly balance sheet fluctuation narratives to support the external financial reporting process and external audit.</li><li>Identify process inefficiencies and helping to support the identification of the underlying root causes.</li><li>Partner with other finance and non-finance groups to support design and implement process improvements.</li><li>Perform periodic testing for compliance with written policies and procedures as part of the overall SOX program.</li><li>Assist in the continued development and documentation of SOX-related policies, procedures, and internal controls.</li><li>Provide timely communication to the Divisional Controller or other management to support effective resolutions</li></ul><p><br></p>
  • 2026-01-12T17:39:36Z
Sr. Fund Accountant
  • Chicago, IL
  • onsite
  • Permanent
  • 95000.00 - 110000.00 USD / Yearly
  • <p><em>The salary range for this position is $95,000-$110,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Senior Fund Accountant. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide.</p><p><br></p><p><strong>Job Description:</strong></p><p>• Gain a thorough understanding of the Fund Accounting Department’s function within the organization, the department’s policies, procedures and best practices, and the reporting standards expected from the department for quarterly and annual financial reporting.</p><p>• Record all assigned Fund cash activity on a daily basis.</p><p>• Maintain accrual basis general ledger accounts for numerous Funds with a concentration on new, non-stabilized Funds.</p><p>• Reconcile the Fund’s bank statements on a monthly basis investigating and resolving all reconciling items monthly.</p><p>• Completion of quarterly cash flow statements and quarterly reconciliation of inter-company accounts within the given deadlines.</p><p>• Prepare thorough work papers and financial statements consistent with the department standards for quarterly reporting and annual, year-end audit reporting within the given deadlines.</p><p>• Gain a thorough understanding of the year-end audit process and ensure that all assigned responsibilities are being effectively and efficiently executed.</p><p>• Work closely with Fund Management to gain an understanding of each Fund’s investment model and impact that Fund activity has on investor returns.</p><p>• Responsible for preparing the Fund-level supporting tax return information for the outside auditors for new and non-stabilized Funds. Reconcile the variances in internal database between projected and actual tax losses and tax credit information consistent with the department standards for year-end reporting within given deadlines.</p><p>• Gain a thorough understanding of the year-end tax process and ensure that all assigned responsibilities are being effectively and efficiently executed.</p><p>• Maintain accurate, thorough, and up-to-date files including project promissory notes, cash flow distribution support, equity adjuster letters, etc.</p><p>• Provide Fund Management with quarterly updated Fund activity for input into the Funds sources and uses model; verify predetermined fields in the Fund model for accuracy.</p><p>• Assist the Fund Accounting Managers in training, mentoring and motivating Staff Accountants.</p>
  • 2026-01-14T20:53:56Z
Staff Accountant
  • Niles, IL
  • onsite
  • Permanent
  • 70000.00 - 85000.00 USD / Yearly
  • <p><em>The salary range for this position is $70,000-$85,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Staff Accountant. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide.</p><p><br></p><p>We have a strong rotational program that allows for accelerated development at all levels in our team. <strong> </strong></p><p><br></p><p><strong>Position Responsibilities: </strong></p><ul><li>The Staff Accountant plays a crucial role in day-to-day accounting operations, providing comprehensive support in general ledger and cost accounting functions to the Controller and key executives</li><li>As a Staff Accountant, you will handle a variety of tasks including fixed assets, inventory, cash, accounts receivable, accounts payable, revenue recognition, leases, tax, and cost accounting functions such as budgeting, forecasting, and financial reviews</li><li>You will journal entries, prepare account analyses on a daily, weekly, or monthly basis, and communicate findings to key stakeholders</li><li>This role will prepare and send business reports to internal users, including management and executives, to support the development of annual business plans and forecasts</li><li>Additionally, you will assist in identifying and implementing process improvements, and research reconciling items and their resolutions</li><li>Other duties as assigned<strong> </strong></li></ul><p><br></p>
  • 2026-01-05T17:54:02Z
Property Accountant
  • Chicago, IL
  • onsite
  • Permanent
  • 85000.00 - 100000.00 USD / Yearly
  • <p><em>The salary range for this position is $85,000-$100,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Property Accountant. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide.</p><p><br></p><p><strong>Responsibilities will include but are not limited to the following:</strong></p><ul><li>Responsible for month-end, quarter end and year-end close activities from balance sheet and cash account reconciliations</li><li>Manage and accounts payable and receivable activities for assigned portfolio</li><li>Produce and manage variance reports</li><li>Reconcile monthly bank statements</li><li>Manage debt and debt payments</li><li>Prepare and review properly documented journal entries.</li><li>Assist with Budgets and Forecasts as needed, working with asset management and Finance leadership.</li><li>Assist with the calculation of fees (i.e. Management and Acquisition) as needed. Identify and implement process re-engineering opportunities.</li><li>Record cash receipts, receivables and other journal entries as appropriate.</li><li>Special projects and other functions as required by manager or client.</li><li>Produce monthly, quarterly, and annual property reporting accurately and on time.</li></ul><p> </p>
  • 2026-01-14T20:49:21Z
Accountant - Tax
  • Chicago, IL
  • onsite
  • Permanent
  • 90000.00 - 95000.00 USD / Yearly
  • <p><em>The salary range for this position is $90,000-$95,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Tax Accountant. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide.</p><p><br></p><p>The Accountant position reports to the Accounting Manager of the Individual/Foundation Group and works well with all of the other professional service providers.</p><p> </p><p><strong><u>Job Description</u></strong></p><p>• Maintenance of general ledgers, including preparation of accounting entries for the day to day transactions and other activity.</p><p>• Preparation of electronic tax work papers and tax returns for individuals, foundations and partnerships, including analysis of tax issues.</p><p>• Preparation of financial analysis such as tax projections, cash flow and liquidity planning and budgets.</p><p>• Preparing and maintaining periodic reports, including personal financial statements for family members, private foundation financial reports, summaries of property expenses, valuable articles and insurance policies.</p><p> </p>
  • 2026-01-12T21:04:20Z
Sr. Accountant
  • Chicago, IL
  • onsite
  • Permanent
  • 90000.00 - 110000.00 USD / Yearly
  • <p><em>The salary range for this position is $90,000-$110,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Work from home options, generous vacation days every year, top tier benefits, competitive pay rates and VERY lucrative bonuses. If that sounds like something you want, keep reading.</p><p><br></p><p><strong><u>Responsibilities: </u></strong></p><ul><li>Conducts moderately complex accounting activities and participates heavily in monthly close process.</li><li>Evaluates existing processes and reconciliations for improvement. Implements efficient solutions and necessary process changes as identified.</li><li>Works on smaller elements of large, complex accounting projects. Leads smaller, less-complex accounting projects.</li><li>Brings inconsistencies and problems to the attention of management.</li><li>Works closely with company-wide departments to ensure accounting information is represented accurately and timely.</li><li>Exercises sound business acumen and judgment. Understands the financial operations of departments, divisions, and business units supported.</li><li>Works to ensure internal controls are executed in compliance with the Company’s SOX program.</li></ul><p><br></p>
  • 2026-01-12T19:38:46Z
Sr. Financial Analyst
  • Chicago, IL
  • onsite
  • Permanent
  • 95000.00 - 115000.00 USD / Yearly
  • <p><em>The salary range for this position is $95,000-$115,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Senior Financial Analyst. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide.</p><p><br></p><p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES:</strong></p><ul><li>Follow the company's Financial Analysis Policies and Procedures to ensure all work meets established financial review standards and delivers high-quality outcomes.</li><li>Analyze sponsor organizations' and guarantors' financial statements, including schedules of real estate owned, commitments, contingencies, budgets, and forecasts. Ensure thorough assessment of all relevant financial data.</li><li>Communicate professionally with sponsors and guarantors to clarify financial diligence items, address inquiries, and resolve any issues that arise during the financial review process.</li><li>Prepare comprehensive narratives documenting the financial analysis, identifying potential concerns, and drawing conclusions about the financial health of sponsors and guarantors for inclusion in investment proposals and internal communications.</li><li>Present findings and respond to questions related to sponsor and guarantor reviews during internal meetings, including the Investment Review Committee, providing insights on the financial conclusions drawn.</li><li>Keep the VP regularly informed about the status of ongoing financial reviews, discussing any delays, challenges, or issues that may affect the process.</li><li>Identify inefficiencies in the financial review process and propose solutions to enhance team performance and streamline workflows.</li><li>Support the team by conducting various financial analyses and participating in special projects as needed.</li></ul><p><strong> </strong></p>
  • 2026-01-12T14:58:38Z
Accounting Clerk
  • Chicago, IL
  • onsite
  • Permanent
  • 55000.00 - 70000.00 USD / Yearly
  • <p><em>The salary range for this position is $55,000-$70,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Work from home options, generous vacation days every year, top tier benefits, competitive pay rates and VERY lucrative bonuses. If that sounds like something you want, keep reading.</p><p><br></p><p>This role will play an integral role in designing and building these processes, as well as collaborating with business partners to implement them throughout the organization.</p><p> </p><p><strong>Responsibilities </strong></p><p>• Ability to complete AP/AR/Payroll related duties</p><p>• Apply and research client payments and prepare deposits</p><p>• Process and code invoices for payment</p><p>• Prepare related journal entries</p><p>• Assist in Employee Expense/Company Credit Card processing (Expensify)</p><p>• Meet processing and reporting deadlines</p><p>• Support Brokerage Offices by entering and processing AP/AR requests</p><p>• Responding to information requests from Brokerage Offices</p><p>• Assisting the Accounting Manager and Controller with special projects, as needed</p><p> </p>
  • 2026-01-09T15:03:45Z
Director of Accounting
  • Chicago, IL
  • onsite
  • Permanent
  • 180000.00 - 220000.00 USD / Yearly
  • <p><em>The salary range for this position is $180,000-$220,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Director of Corporate Accounting. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide.</p><p><br></p><p><strong><u>Job Description</u></strong></p><p><strong> </strong>We are seeking a highly skilled and experienced Director of Corporate Accounting to join our corporate accounting team. </p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Lead the preparation and analysis of financial statements, including balance sheets and income statements, in accordance with Generally Accepted Accounting Principles (US GAAP) and company policies.</li><li>Ensure timely and accurate reporting of financial results to senior management, stakeholders, and external parties as required.</li><li>Responsible for the month-end and year-end close processes, coordinating activities across departments to meet deadlines and ensure accurate financial reporting.</li><li>Collaborate with other departments to develop annual budgets and financial forecasts.</li><li>Monitor performance against budgetary targets, investigate variances, and provide insightful analysis to support decision-making processes.</li><li>Supervise and mentor a team of accounting professionals, providing guidance, training, and support to foster their professional growth and development.</li><li>Delegate tasks effectively, prioritize workload, and ensure deadlines are met consistently.</li><li>Develop, implement, and maintain internal controls to safeguard company assets and ensure compliance with company policies and procedures.</li><li>Stay abreast of changes in accounting standards and regulations, researching and interpreting complex accounting issues, and providing guidance to ensure compliance.</li><li>Collaborate with other departments, including finance, treasury, tax, and legal, to support business initiatives and ensure alignment on accounting matters.</li><li>Identify opportunities to streamline accounting processes and enhance efficiency, implementing changes as necessary to improve accuracy and productivity.</li><li>Lead or participate in special projects as assigned by senior management, contributing financial expertise and insights to support strategic initiatives.</li></ul><p><br></p>
  • 2026-01-12T19:38:46Z
IT Manager/Director
  • Chicago, IL
  • onsite
  • Permanent
  • 120000.00 - 150000.00 USD / Yearly
  • <p>The Manager of Information Technology will own and oversee internal IT operations and infrastructure while strengthening the firm’s cybersecurity posture in partnership with an outsourced vCISO provider. Reporting to the Head of AI & Technology Solutions, this role sits within the AI & Technology Solutions team and partners closely with Product and Data leadership to align IT systems with future workflows and AI initiatives.</p><p>This position is central to building a modern, reliable, and secure technology environment that enables seamless collaboration and world-class user experience. The firm operates on a hybrid model, with a strong preference for spending at least three days per week in the Chicago office in coordination with leadership.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Elevate Internal Technology Experience</p><ul><li>Significantly improve internal satisfaction with technology and tech support</li><li>Ensure team members feel supported, empowered, and unencumbered by avoidable technical issues</li><li>Collect and act on ongoing feedback to continuously improve the user experience</li></ul><p>Manage Managed Service Provider (MSP)</p><ul><li>Oversee the firm’s MSP and ensure SLAs are consistently met or exceeded</li><li>Drive a high-touch, white-glove support culture</li><li>Own vendor contracts and renewals across hardware, software, cybersecurity, and IT services</li><li>Hold MSP and security partners accountable through structured performance reviews</li><li>Lead quarterly MSP and vCISO alignment sessions</li><li>Step in hands-on when needed to expedite resolutions or validate MSP work</li></ul><p>Own IT Infrastructure</p><ul><li>Manage hardware lifecycle planning, procurement, and inventory</li><li>Coordinate onboarding and offboarding in partnership with HR and external partners</li><li>Administer core platforms including Google Workspace, Slack, Box, Microsoft 365, and other key applications</li><li>Ensure strong identity and access management through Okta</li><li>Oversee JAMF or Intune policies with MSP support</li><li>Maintain accurate internal documentation, runbooks, and system records</li><li>Handle escalated troubleshooting as needed</li></ul><p>Cybersecurity Leadership</p><ul><li>Serve as the internal point of contact for information security</li><li>Conduct basic internal checks including device compliance, MFA enforcement, and endpoint security</li><li>Partner with vCISO providers on threat monitoring, SIEM/log reviews, risk and vulnerability assessments, and incident response planning</li><li>Support evaluation and selection of vCISO partners</li><li>Ensure clear alignment and execution of security responsibilities across vendors</li></ul><p><br></p>
  • 2026-01-26T15:33:37Z
Senior Salesforce Technical Lead
  • Chicago, IL
  • remote
  • Permanent
  • 120000.00 - 150000.00 USD / Yearly
  • <p>We are seeking an experienced Senior Salesforce Technical Lead to oversee the design and implementation of scalable Salesforce solutions for our organization. This role involves leading both the technical and administrative aspects of Salesforce, ensuring best practices in coding, architecture, and collaboration with stakeholders to deliver robust technical solutions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the technical design and implementation of solutions across Financial Services Cloud, Salesforce Industries, Broker Insurance and Revenue Cloud, Marketing Cloud, and Digital Experience.</li><li>Develop and maintain custom code using Apex and Lightning Web Components, as well as automate processes with Flows and Process Builder.</li><li>Maintain and optimize the Salesforce data model to support evolving business processes and scalable growth.</li><li>Administer the Salesforce platform, including user access management, security, data integrity, and overall system configuration.</li><li>Collaborate closely with enterprise architecture and other teams to ensure alignment with corporate technology standards and long-term strategy.</li><li>Support and contribute to Salesforce transformation programs, driving continuous improvement.</li><li>Oversee platform health by monitoring system performance, managing release cycles, and optimizing operations.</li><li>Implement and drive DevOps practices, including CI/CD pipeline management, version control, and environment management.</li><li>Ensure compliance with data governance, security, and regulatory requirements throughout the platform.</li></ul>
  • 2026-01-22T15:34:06Z
Tech Support Manager
  • Trevor, WI
  • onsite
  • Contract / Temporary to Hire
  • 24.70 - 28.60 USD / Hourly
  • <p>We are looking for a Tech Support Manager to join our team in Trevor, Wisconsin. This contract-to-permanent position requires a dedicated and detail-oriented individual who can oversee technological tools and practices to support educational and organizational standards. The ideal candidate will play a key role in long-term planning, technology evaluation, and ensuring optimal use of systems across departments. In this ONSITE role, you will be working directly with staff and students, so hands on communication and ability to support technologies in a manner appropriate for children and non-technical adults is important. </p><p><br></p><p>Responsibilities:</p><p>• Collaborate with curriculum and instructional teams to align technology tools with academic standards.</p><p>• Monitor organizational technology needs, including hardware, software, classroom tools, and instructional platforms.</p><p>• Research and propose innovative technologies that enhance learning, streamline operations, and align with strategic goals.</p><p>• Develop and contribute to a comprehensive five-year technology roadmap, including budget planning and recommendations.</p><p>• Promote safe and ethical technology practices across all teams and departments.</p><p>• Maintain ongoing development to stay updated on emerging trends, certifications, and best practices.</p><p>• Offer technical expertise on device ecosystems, operating systems, and learning platforms.</p><p>• Coordinate with IT, curriculum, and administrative teams to ensure smooth integration of new systems and tools.</p>
  • 2026-02-02T20:48:40Z
ERP Manager
  • Western Suburbs, IL
  • onsite
  • Permanent
  • 80000.00 - 120000.00 USD / Yearly
  • <p>We are seeking an experienced and strategic ERP Manager to oversee and optimize our core business platforms, including our ERP system, CRM, SAP, Salesforce, and related enterprise applications. The successful candidate will play a pivotal role in ensuring the reliability, performance, and continuous improvement of mission-critical business systems while leading cross-functional teams and driving efficiency throughout the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee day-to-day management and administration of the company’s ERP and CRM systems (including, but not limited to, SAP and Salesforce).</li><li>Lead ERP and CRM implementation, upgrades, integration projects, and ongoing system enhancements.</li><li>Collaborate with business stakeholders to identify and document business requirements and translate them into actionable technology solutions.</li><li>Provide leadership for the ERP/CRM support team, ensuring prompt resolution of user issues and maintaining high system availability.</li><li>Develop and enforce best practices, security standards, and compliance protocols for all ERP, CRM, and integrated applications.</li><li>Manage system vendors, consultants, and service providers, including contract negotiation and performance monitoring.</li><li>Drive user adoption by delivering effective training, support resources, and change management initiatives.</li><li>Monitor system performance and analytics; recommend and implement improvements for optimization and scalability.</li><li>Stay up to date with emerging technologies and recommend enhancements to align with organizational goals.</li></ul>
  • 2026-01-23T17:48:49Z