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17 results for Help Desk Tier 2 in Chicago, IL

Help Desk Analyst II
  • Chicago, IL
  • onsite
  • Temporary
  • 27.00 - 35.00 USD / Hourly
  • <p>We are looking for a Help Desk Analyst II to join our team in Chicago, Illinois. This <strong><u>part-time position</u></strong> is ideal for individuals with a strong technical background who are eager to provide excellent IT support and grow into a long-term role. As a contract opportunity, this role offers flexibility in scheduling while requiring on-site presence to deliver top-notch Tier 2 support.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide Tier 2 technical support, addressing and resolving IT-related issues efficiently.</p><p>• Troubleshoot and resolve problems related to Microsoft Windows 10 and Active Directory.</p><p>• Manage service desk tickets, ensuring timely responses and resolutions.</p><p>• Support mobile device management operations and ensure proper system functionality.</p><p>• Collaborate with team members and end-users to identify and implement solutions.</p><p>• Maintain professionalism and clear communication when assisting users.</p><p>• Ensure on-site presence as required to meet support needs and uphold reliability.</p><p>• Follow established procedures and guidelines while contributing to process improvements.</p><p>• Utilize technical expertise to diagnose and resolve hardware and software issues.</p>
  • 2025-09-24T21:59:01Z
Desktop Support Analyst
  • Chicago, IL
  • onsite
  • Temporary
  • 27.75 - 34.50 USD / Hourly
  • Robert Half is seeking a skilled and adaptable Desktop Support Analyst for a contract position based in Chicago. In this role, you will provide exceptional IT support, ensuring end-users have seamless access to the technology and tools they need. The ideal candidate thrives in a fast-paced, high-performance environment, can handle ambiguity, and possesses the ability to troubleshoot complex technical issues independently. Experience in Investment/Asset Management or Real Estate organizations is strongly preferred. <br> Key Responsibilities: Manage incoming IT service requests via phone, email, chat, and ticketing systems. Address user inquiries regarding computer software and hardware. Troubleshoot and resolve complex incidents, including: Connectivity issues (e.g., Wi-Fi, LAN, cellular data, VPN, MDM, Citrix, VoIP, video conferencing). General productivity applications (e.g., Microsoft Outlook, Word, Excel, PowerPoint, Teams, Adobe Acrobat). Hardware problems (e.g., laptops, tablets, and mobile devices on Android/iOS). Identify and address potential issues proactively to minimize high-impact incidents. Investigate and resolve issues through research, collaboration, and diagnostics. Partner with internal teams and vendor technical support to resolve escalated issues. Utilize training resources and standardized procedures to educate users on best practices for software and hardware usage. Document all activities, incidents, and resolutions thoroughly in a ticketing system. Set up, configure, and maintain technology for employee use (hardware and software). Assist in the prevention, detection, and response to cybersecurity incidents per defined plans. Provide general Service Desk support duties as required and participate in an on-call rotation for occasional after-hours support.
  • 2025-09-05T16:54:08Z
Fulfillment Specialist (Tier II)
  • Naperville, IL
  • onsite
  • Temporary
  • 15.20 - 17.60 USD / Hourly
  • We are looking for a detail-oriented Fulfillment Specialist (Tier II) to join our team on a contract basis in Naperville, Illinois. In this role, you will play a key part in assembling and preparing payroll packages for delivery while ensuring accuracy and adherence to quality standards. This position requires a strong commitment to security procedures and the ability to perform physical tasks with efficiency.<br><br>Responsibilities:<br>• Assemble payroll packages according to client specifications and prepare them for delivery while meeting production deadlines.<br>• Verify package contents using checklists to ensure accurate tracking and security of all items.<br>• Follow established security and audit protocols to safeguard sensitive client information.<br>• Identify and report missing or incorrect package contents to the appropriate team for resolution.<br>• Perform routine maintenance and cleaning of distribution equipment to ensure operational readiness.<br>• Organize and stage packaging supplies to maintain seamless workflow during production.<br>• Collaborate with team members to address any issues and maintain high-quality standards.<br>• Stay informed about policies and procedures to ensure compliance in all fulfillment tasks.
  • 2025-09-24T14:24:06Z
Accounting Manager
  • Chicago, IL
  • onsite
  • Permanent
  • 120000.00 - 140000.00 USD / Yearly
  • <p><em>The salary range for this position is $120,000-$140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The two biggest things on people’s minds right now: ‘Sweater Weather season is just around the corner!’ and ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly.  </p><p><br></p><p>As the <strong>Accounting Manager, </strong>you will play a leadership role within the Accounting Department and report directly to the Divisional Assistant Controller. This position requires technical and leadership skills in a fast-paced, collaborative environment by reporting on, analyzing, and influencing the accounting processes and internal controls performed by the company's corporate functions (such as pricing, legal, and warranty). You will act as a thought leader on a range of technical accounting, internal control, and finance related issues. In addition to core accounting roles and responsibilities, you will be a leader in driving projects, as well as identifying new performance improvement opportunities.</p><p><br></p><p><strong><u>Job Description:</u></strong></p><ul><li>Review monthly general journal entries, income and balance sheet statements, account reconciliations, and various other accounting statements and reports as appropriate to support an accurate and timely monthly financial close for the Division.</li><li>Maintain integrity of general ledger transactions.</li><li>Ensure that all financial statements are presented in accordance with United States Generally Accepted Accounting Principles (US GAAP) and appropriate financial variance analyses are provided timely to management. If in a Division outside North America ensure the financials are also presented appropriately in other forms required for Statutory reporting (i.e. IFRS, German GAAP, etc.)</li><li>Mentor and guide staff with questions and accounting issues.</li><li>Lead the team to accomplish personal and professional goals.</li><li>Develop strong working relationships with coworkers and other departments.</li><li>Navigate and extracting data from financial systems to investigate and resolve outstanding items as appropriate.</li><li>Write quarterly balance sheet fluctuation narratives to support the external financial reporting process and external audit.</li><li>Identify process inefficiencies and helping to support the identification of the underlying root causes.</li><li>Partner with other finance and non-finance groups to support design and implement process improvements.</li><li>Perform periodic testing for compliance with written policies and procedures as part of the overall SOX program.</li><li>Assist in the continued development and documentation of SOX-related policies, procedures, and internal controls.</li><li>Provide timely communication to the Divisional Controller or other management to support effective resolutions</li></ul><p><br></p>
  • 2025-09-23T16:23:46Z
Desktop Support Analyst
  • Chicago, IL
  • onsite
  • Temporary
  • 20.90 - 23.59 USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team in Chicago, Illinois. In this long-term contract role, you will provide technical assistance to users, ensuring smooth operations and efficient problem resolution. This is an excellent opportunity for individuals with strong communication skills and a passion for delivering exceptional support.<br><br>Responsibilities:<br>• Record detailed information about reported issues, including root cause analysis and resolutions, in the ticket management system.<br>• Respond to and manage support tickets submitted through various channels, such as text messages, web portals, and phone calls.<br>• Assist users in locating information and resolving technical inquiries effectively.<br>• Provide timely troubleshooting for hardware, software, and connectivity problems.<br>• Adhere to established processes and workflows to ensure consistent support delivery.<br>• Collaborate with team members to identify patterns in recurring issues and contribute to long-term solutions.<br>• Maintain a high level of client satisfaction by addressing concerns promptly and professionally.<br>• Utilize customer support tools, such as Zendesk, to track and manage service requests.<br>• Deliver technical guidance to users with varying levels of expertise.<br>• Stay updated on system changes and enhancements to provide accurate support.
  • 2025-09-19T13:34:07Z
IT Manager
  • Wheeling, IL
  • onsite
  • Permanent
  • 130000.00 - 160000.00 USD / Yearly
  • We are looking for an experienced IT Manager to oversee the design, implementation, and management of advanced infrastructure solutions. This role requires strong technical expertise and leadership skills to ensure the organization’s IT systems are secure, efficient, and aligned with business objectives. Based in Wheeling, Illinois, this position offers an opportunity to collaborate across teams and drive technological excellence.<br><br>Responsibilities:<br>• Develop and implement reliable infrastructure solutions, including on-premises and hybrid server environments.<br>• Administer and optimize network architecture, server systems (Windows and Linux), storage solutions, and disaster recovery plans.<br>• Manage virtualization platforms such as vSphere and vCenter to enhance system performance.<br>• Oversee Active Directory, group policies, and related services to ensure seamless operations.<br>• Ensure compliance with security standards, data protection laws, and industry regulations.<br>• Monitor and analyze system performance, addressing issues promptly to minimize downtime.<br>• Collaborate with IT and business leaders to align infrastructure strategies with organizational goals.<br>• Maintain thorough documentation of system configurations, processes, and troubleshooting guidelines.<br>• Provide mentorship and training to the Helpdesk Team to enhance their technical capabilities.
  • 2025-09-16T14:14:25Z
Sr. Fund Accountant
  • Chicago, IL
  • onsite
  • Permanent
  • 95000.00 - 110000.00 USD / Yearly
  • <p><em>The salary range for this position is $95,000-$110,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Senior Fund Accountant. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide.</p><p><br></p><p><strong>Job Description:</strong></p><p>• Gain a thorough understanding of the Fund Accounting Department’s function within the organization, the department’s policies, procedures and best practices, and the reporting standards expected from the department for quarterly and annual financial reporting.</p><p>• Record all assigned Fund cash activity on a daily basis.</p><p>• Maintain accrual basis general ledger accounts for numerous Funds with a concentration on new, non-stabilized Funds.</p><p>• Reconcile the Fund’s bank statements on a monthly basis investigating and resolving all reconciling items monthly.</p><p>• Completion of quarterly cash flow statements and quarterly reconciliation of inter-company accounts within the given deadlines.</p><p>• Prepare thorough work papers and financial statements consistent with the department standards for quarterly reporting and annual, year-end audit reporting within the given deadlines.</p><p>• Gain a thorough understanding of the year-end audit process and ensure that all assigned responsibilities are being effectively and efficiently executed.</p><p>• Work closely with Fund Management to gain an understanding of each Fund’s investment model and impact that Fund activity has on investor returns.</p><p>• Responsible for preparing the Fund-level supporting tax return information for the outside auditors for new and non-stabilized Funds. Reconcile the variances in internal database between projected and actual tax losses and tax credit information consistent with the department standards for year-end reporting within given deadlines.</p><p>• Gain a thorough understanding of the year-end tax process and ensure that all assigned responsibilities are being effectively and efficiently executed.</p><p>• Maintain accurate, thorough, and up-to-date files including project promissory notes, cash flow distribution support, equity adjuster letters, etc.</p><p>• Provide Fund Management with quarterly updated Fund activity for input into the Funds sources and uses model; verify predetermined fields in the Fund model for accuracy.</p><p>• Assist the Fund Accounting Managers in training, mentoring and motivating Staff Accountants.</p>
  • 2025-09-17T16:04:50Z
Property Accountant
  • Chicago, IL
  • onsite
  • Permanent
  • 85000.00 - 100000.00 USD / Yearly
  • <p><em>The salary range for this position is $85,000-$100,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Property Accountant. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide.</p><p><br></p><p><strong>Responsibilities will include but are not limited to the following:</strong></p><ul><li>Responsible for month-end, quarter end and year-end close activities from balance sheet and cash account reconciliations</li><li>Manage and accounts payable and receivable activities for assigned portfolio</li><li>Produce and manage variance reports</li><li>Reconcile monthly bank statements</li><li>Manage debt and debt payments</li><li>Prepare and review properly documented journal entries.</li><li>Assist with Budgets and Forecasts as needed, working with asset management and Finance leadership.</li><li>Assist with the calculation of fees (i.e. Management and Acquisition) as needed. Identify and implement process re-engineering opportunities.</li><li>Record cash receipts, receivables and other journal entries as appropriate.</li><li>Special projects and other functions as required by manager or client.</li><li>Produce monthly, quarterly, and annual property reporting accurately and on time.</li></ul><p> </p>
  • 2025-09-16T17:38:51Z
Staff Accountant
  • Niles, IL
  • onsite
  • Permanent
  • 70000.00 - 85000.00 USD / Yearly
  • <p><em>The salary range for this position is $70,000-$85,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Staff Accountant. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide.</p><p><br></p><p>We have a strong rotational program that allows for accelerated development at all levels in our team. <strong> </strong></p><p><br></p><p><strong>Position Responsibilities: </strong></p><ul><li>The Staff Accountant plays a crucial role in day-to-day accounting operations, providing comprehensive support in general ledger and cost accounting functions to the Controller and key executives</li><li>As a Staff Accountant, you will handle a variety of tasks including fixed assets, inventory, cash, accounts receivable, accounts payable, revenue recognition, leases, tax, and cost accounting functions such as budgeting, forecasting, and financial reviews</li><li>You will journal entries, prepare account analyses on a daily, weekly, or monthly basis, and communicate findings to key stakeholders</li><li>This role will prepare and send business reports to internal users, including management and executives, to support the development of annual business plans and forecasts</li><li>Additionally, you will assist in identifying and implementing process improvements, and research reconciling items and their resolutions</li><li>Other duties as assigned<strong> </strong></li></ul><p><br></p>
  • 2025-09-10T19:34:13Z
Accountant - Tax
  • Chicago, IL
  • onsite
  • Permanent
  • 90000.00 - 95000.00 USD / Yearly
  • <p><em>The salary range for this position is $90,000-$95,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Tax Accountant. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide.</p><p><br></p><p>The Accountant position reports to the Accounting Manager of the Individual/Foundation Group and works well with all of the other professional service providers.</p><p> </p><p><strong><u>Job Description</u></strong></p><p>• Maintenance of general ledgers, including preparation of accounting entries for the day to day transactions and other activity.</p><p>• Preparation of electronic tax work papers and tax returns for individuals, foundations and partnerships, including analysis of tax issues.</p><p>• Preparation of financial analysis such as tax projections, cash flow and liquidity planning and budgets.</p><p>• Preparing and maintaining periodic reports, including personal financial statements for family members, private foundation financial reports, summaries of property expenses, valuable articles and insurance policies.</p><p> </p>
  • 2025-09-05T15:18:46Z
Sr. Accountant
  • Chicago, IL
  • onsite
  • Permanent
  • 90000.00 - 110000.00 USD / Yearly
  • <p><em>The salary range for this position is $90,000-$110,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Work from home options, generous vacation days every year, top tier benefits, competitive pay rates and VERY lucrative bonuses. If that sounds like something you want, keep reading.</p><p><br></p><p><strong><u>Responsibilities: </u></strong></p><ul><li>Conducts moderately complex accounting activities and participates heavily in monthly close process.</li><li>Evaluates existing processes and reconciliations for improvement. Implements efficient solutions and necessary process changes as identified.</li><li>Works on smaller elements of large, complex accounting projects. Leads smaller, less-complex accounting projects.</li><li>Brings inconsistencies and problems to the attention of management.</li><li>Works closely with company-wide departments to ensure accounting information is represented accurately and timely.</li><li>Exercises sound business acumen and judgment. Understands the financial operations of departments, divisions, and business units supported.</li><li>Works to ensure internal controls are executed in compliance with the Company’s SOX program.</li></ul><p><br></p>
  • 2025-09-05T14:53:44Z
Desktop Support Analyst
  • Lemont, IL
  • onsite
  • Contract / Temporary to Hire
  • 21.00 - 25.00 USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team in Lemont, Illinois. In this Contract-to-Permanent position, you will provide technical expertise to ensure the smooth operation of desktop systems, hardware, and software within a manufacturing environment. This role requires a proactive approach to troubleshooting and resolving IT issues, as well as a strong ability to work collaboratively with team members.<br><br>Responsibilities:<br>• Provide technical support for desktop systems, workstations, and related hardware in a manufacturing setting.<br>• Manage user accounts and permissions through Active Directory to ensure secure and efficient access.<br>• Install, configure, and maintain Microsoft Windows 10 operating systems across company devices.<br>• Troubleshoot and resolve hardware and software issues to minimize downtime.<br>• Perform desktop imaging and deployment for new and existing systems.<br>• Collaborate with IT teams to implement updates and maintain system performance.<br>• Document technical procedures and solutions to improve overall support efficiency.<br>• Ensure compliance with organizational IT policies and protocols.<br>• Offer guidance and training to end-users as needed to enhance their understanding of systems and tools.
  • 2025-09-24T19:49:43Z
Accounting Clerk
  • Chicago, IL
  • onsite
  • Permanent
  • 55000.00 - 70000.00 USD / Yearly
  • <p><em>The salary range for this position is $55,000-$70,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Work from home options, generous vacation days every year, top tier benefits, competitive pay rates and VERY lucrative bonuses. If that sounds like something you want, keep reading.</p><p><br></p><p>This role will play an integral role in designing and building these processes, as well as collaborating with business partners to implement them throughout the organization.</p><p> </p><p><strong>Responsibilities </strong></p><p>• Ability to complete AP/AR/Payroll related duties</p><p>• Apply and research client payments and prepare deposits</p><p>• Process and code invoices for payment</p><p>• Prepare related journal entries</p><p>• Assist in Employee Expense/Company Credit Card processing (Expensify)</p><p>• Meet processing and reporting deadlines</p><p>• Support Brokerage Offices by entering and processing AP/AR requests</p><p>• Responding to information requests from Brokerage Offices</p><p>• Assisting the Accounting Manager and Controller with special projects, as needed</p><p> </p>
  • 2025-08-28T16:29:01Z
Director of Accounting
  • Chicago, IL
  • onsite
  • Permanent
  • 180000.00 - 220000.00 USD / Yearly
  • <p><em>The salary range for this position is $180,000-$220,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Director of Corporate Accounting. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide.</p><p><br></p><p><strong><u>Job Description</u></strong></p><p><strong> </strong>We are seeking a highly skilled and experienced Director of Corporate Accounting to join our corporate accounting team. </p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Lead the preparation and analysis of financial statements, including balance sheets and income statements, in accordance with Generally Accepted Accounting Principles (US GAAP) and company policies.</li><li>Ensure timely and accurate reporting of financial results to senior management, stakeholders, and external parties as required.</li><li>Responsible for the month-end and year-end close processes, coordinating activities across departments to meet deadlines and ensure accurate financial reporting.</li><li>Collaborate with other departments to develop annual budgets and financial forecasts.</li><li>Monitor performance against budgetary targets, investigate variances, and provide insightful analysis to support decision-making processes.</li><li>Supervise and mentor a team of accounting professionals, providing guidance, training, and support to foster their professional growth and development.</li><li>Delegate tasks effectively, prioritize workload, and ensure deadlines are met consistently.</li><li>Develop, implement, and maintain internal controls to safeguard company assets and ensure compliance with company policies and procedures.</li><li>Stay abreast of changes in accounting standards and regulations, researching and interpreting complex accounting issues, and providing guidance to ensure compliance.</li><li>Collaborate with other departments, including finance, treasury, tax, and legal, to support business initiatives and ensure alignment on accounting matters.</li><li>Identify opportunities to streamline accounting processes and enhance efficiency, implementing changes as necessary to improve accuracy and productivity.</li><li>Lead or participate in special projects as assigned by senior management, contributing financial expertise and insights to support strategic initiatives.</li></ul><p><br></p>
  • 2025-09-11T17:09:10Z
Application Specialist
  • Rolling Meadows, IL
  • remote
  • Permanent
  • 75000.00 - 147000.00 USD / Yearly
  • <p>Are you an experienced <strong>OneStream Application Specialist</strong> who thrives in designing and optimizing Corporate Performance Management (CPM) solutions? Join our team to play a critical role in managing, enhancing, and supporting OneStream applications, empowering our organization with sophisticated financial reporting, consolidation, budgeting, forecasting, and analytical solutions.</p><p><br></p><p><strong>Role Overview</strong></p><p>As a OneStream Application Specialist, you will be responsible for designing, implementing, and maintaining the <strong>OneStream CPM platform</strong>. You’ll collaborate closely with stakeholders to analyze requirements and develop custom solutions, integrations, and workflows that optimize financial operations and increase insights into business performance.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Platform Management & Configuration</strong>: Administer the OneStream application, including security setup, workflow and process configuration, and cube architecture.</li><li><strong>Solution Design</strong>: Develop and implement custom OneStream solutions (business rules, dashboards, reports, data cube configurations) to meet specific organizational needs.</li><li><strong>Financial Processes</strong>: Support financial consolidation, reporting, budgeting, forecasting, and other CPM processes using OneStream functionality.</li><li><strong>Optimization</strong>: Continuously improve platform configuration and processes for enhanced application performance and user experience.</li><li><strong>Data Integration</strong>: Manage data integrations with ERP systems, flat files, external databases, and other financial applications to ensure seamless workflows.</li><li><strong>Troubleshooting & Support</strong>: Diagnose, resolve, and document user-reported issues and technical challenges related to OneStream.</li><li><strong>User Training & Documentation</strong>: Train internal teams on OneStream functionalities and create detailed technical documentation and user guides.</li><li><strong>Collaboration</strong>: Work closely with finance, IT, and other teams to understand requirements and recommend effective CPM solutions.</li><li><strong>Stay Current with OneStream Updates</strong>: Monitor enhancements and updates offered by OneStream, ensuring the organization leverages the latest capabilities.</li></ul>
  • 2025-08-28T19:03:46Z
IT Manager
  • Chicago, IL
  • remote
  • Permanent
  • 100000.00 - 150000.00 USD / Yearly
  • We are looking for an experienced IT Manager to oversee and maintain the technological infrastructure of our office in Chicago, Illinois. This role requires a proactive leader who can manage hardware and software systems, ensure network security, and support organizational growth through strategic IT planning. The ideal candidate will bring a wealth of technical expertise and a commitment to delivering efficient and reliable solutions.<br><br>Responsibilities:<br>• Oversee and troubleshoot all office technology, including network systems, computer hardware, mobile devices, printers, and video equipment.<br>• Monitor and manage antivirus and antimalware tools across all company-owned assets, such as Office 365 accounts, workstations, switches, firewalls, and wireless access points.<br>• Administer the lifecycle of IT hardware assets, from acquisition and deployment to maintenance and disposal.<br>• Ensure smart office equipment is functioning correctly and provide visible access instructions for stakeholders.<br>• Coordinate onboarding and offboarding processes to manage equipment assignments for employees and contractors.<br>• Maintain an accurate inventory of all IT assets and update records as needed.<br>• Develop and update a technology roadmap to align IT strategies with organizational goals.<br>• Support procurement efforts for hardware and software, ensuring compatibility and cost-effectiveness.<br>• Collaborate with building personnel to oversee IT-related installations or modifications, including infrastructure changes such as conduits and ports.
  • 2025-09-23T19:09:02Z
IT Operations Lead Engineer
  • Naperville, IL
  • onsite
  • Temporary
  • 61.13 - 71.25 USD / Hourly
  • Robert Half is seeking a highly skilled IT Operations Lead Engineer for an exciting 6-month engagement, with potential for extension, in Naperville, IL. This role requires deep expertise in Microsoft technologies and a strong background in IT operations. The IT Operations Lead Engineer will serve as a subject matter expert, ensuring secure, compliant, and optimized IT environments while supporting critical infrastructure implementations and configurations. <br> Key Responsibilities: Act as a subject matter expert (SME) for Microsoft technologies, including Entra ID (formerly Azure AD), Azure cloud infrastructure, Intune, and Conditional Access. Implement, troubleshoot, and support Conditional Access policies and identity governance strategies. Provide technical expertise to ensure secure configurations aligned with NIST cybersecurity standards. Deliver hands-on support in networking, endpoint management, and cloud infrastructure integration. Document and assist in remediation efforts emerging from NIST assessments. Collaborate with cross-functional teams to ensure seamless IT operations and compliance. Analyze, monitor, and optimize Microsoft 365 and Azure environments for performance, security, and operational efficiency. Manage Intune policy configurations across endpoints, ensuring consistent enforcement. Contribute to incident response and change control activities.
  • 2025-09-12T21:58:44Z