We are looking for a motivated Engagement Coordinator to join our team in Lincolnshire, Illinois. In this contract to permanent position, you will play a key role in enhancing member engagement and supporting retention initiatives within our organization. This role offers the opportunity to collaborate on events, marketing efforts, and communication strategies that foster meaningful connections among members.<br><br>Responsibilities:<br>• Assist the Member Engagement Director in developing and implementing strategies to enhance member involvement and retention.<br>• Create and distribute marketing materials to promote events and activities for current and prospective members.<br>• Organize and manage events for all Selected Communities, including scheduling, communication, and tracking attendance.<br>• Curate and publish content for the quarterly Selected Communities e-newsletter to keep members informed and engaged.<br>• Coordinate the NextGen Award of the Year process, ensuring smooth and timely execution.<br>• Set up and manage logistics for Linking Leaders quarterly calls, including Zoom coordination, reminders, follow-ups, outreach, and reporting.<br>• Contribute to the Bulletin by preparing content such as Member Spotlights and Members in The News, as well as other publications as needed.<br>• Handle membership mailings, including Welcome Packages, Membership Milestones, and ordering plaques for the Annual Meeting.<br>• Support member renewal activities through thank-you calls and outreach efforts to strengthen retention.<br>• Serve as backup for New Member Orientations and Firm Benefits Refreshers as required.
We are looking for an experienced Project Coordinator to join our team in Chicago, Illinois. This is a long-term contract position that requires a proactive individual to manage diverse responsibilities, including application oversight, vendor relations, and business communication. The ideal candidate will possess a balanced combination of technical insight and business-facing acumen, ensuring smooth operations and collaboration across teams.<br><br>Responsibilities:<br>• Manage day-to-day application oversight and ensure functionality across platforms such as Salesforce, Juniper, and NetSuite.<br>• Coordinate with vendors and third-party application managers to address operational needs.<br>• Facilitate communication between business teams and technical teams to bridge gaps and align priorities.<br>• Perform quarterly audits and assist with break/fix troubleshooting tasks.<br>• Address Zendesk tickets weekly, with an average volume of 10–15 tickets.<br>• Handle license provisioning and support ongoing BI/reporting implementations.<br>• Assist with periodic application reviews and ensure compliance with operational standards.<br>• Provide light project management oversight, collaborating with entry level PMs on tracking and tactical tasks.<br>• Adapt quickly to reduced team capacity and manage a wide range of responsibilities effectively.<br>• Work on-site four days a week in a hybrid environment, ensuring hands-on support and coordination.