<p>We are looking for a dedicated Customer Experience Specialist to support inside sales activities within the transportation equipment manufacturing industry. This contract position is based in Elmhurst, Illinois, and involves managing customer inquiries, preparing quotations, and processing orders to ensure seamless customer service. The ideal candidate will excel at fostering strong relationships and maintaining organized workflows.</p><p><br></p><p>Responsibilities:</p><p>• Prepare accurate price quotations for both prospective and current customers.</p><p>• Process and enter customer orders into the enterprise resource planning system, ensuring all necessary documentation is attached.</p><p>• Address customer inquiries regarding pricing, orders, shipments, deliveries, and invoices in a timely and detail-oriented manner.</p><p>• Serve as a liaison between customers and internal departments, promoting effective communication and collaboration.</p><p>• Maintain and update customer information in the system, including filing and organizing sales order documents.</p><p>• Represent the company at industry meetings and trade association events when required.</p><p>• Assist with accounts receivable collections by following up with customers as needed.</p><p>• Identify and report market opportunities, as well as flag potential challenges that could impact operations.</p><p>• Handle incoming calls, directing them to the appropriate team or individual for resolution.</p><p><br></p><p>The salary range for this position is $22/hr to $24/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</p>
<p>We are is seeking a dedicated <strong>Service Specialist</strong> to join our client's fast-paced, high-energy team. The Service Specialist plays a vital role in supporting one of our Insurnace Provider clients. After implementation, you'll serve as initial contact, resolving client needs and building positive relationships with various stakeholders, including our sales team, employer groups, and internal partners.</p><p>This role combines administrative support with a strong focus on relationship management, communication, and problem-solving. While this is not a sales position, you will be supporting the sales team and their clients. We're looking for someone with strong customer-facing skills and an insurance background is a plus, especially with group worksite insurance.</p><p><br></p><p>Responsibilities:</p><ul><li>Act as the first point of contact for all incoming employer-client and agent calls and emails.</li><li>Handle and triage a variety of requests, including policyholder terminations, providing invoices and payment status updates, running reports, and assisting with policy research and demographic corrections.</li><li>Serve as a liaison between external clients and internal colleagues, ensuring timely follow-up on all inquiries.</li><li>Maintain accurate and detailed documentation of all client interactions and account updates within our systems, primarily Salesforce.</li><li>Meet or exceed departmental standards for customer satisfaction and quality.</li><li>Handle ad hoc requests and other duties as assigned.</li></ul>
We are looking for an experienced Service Specialist to join our team in Chicago, Illinois. This long-term contract position involves providing comprehensive post-implementation support to clients, ensuring their needs are addressed efficiently and improving overall satisfaction. The ideal candidate will excel at building strong relationships with stakeholders, managing administrative tasks, and delivering exceptional service.<br><br>Responsibilities:<br>• Offer prompt and detail-oriented support to clients, addressing inquiries and resolving issues to enhance client satisfaction.<br>• Maintain accurate and up-to-date customer records by updating administrative systems and documenting policyholder interactions.<br>• Develop trust-based relationships with internal teams, employer groups, and external stakeholders to foster collaboration.<br>• Execute administrative tasks effectively, including premium billing and account updates, ensuring compliance with company policies.<br>• Meet or exceed departmental standards for quality, customer satisfaction, and key performance indicators (KPIs).<br>• Identify and address issues proactively, implementing remediation strategies and escalating concerns when necessary.<br>• Utilize critical thinking and problem-solving skills to manage diverse client needs and deliver tailored solutions.<br>• Collaborate with cross-functional teams to ensure seamless service delivery and support sales efforts.<br>• Apply project management principles to organize and prioritize work across multiple functions.<br>• Perform additional duties as assigned to support organizational goals.
<p>We are looking for a dedicated Customer Service Representative to join our team in Westchester, Illinois. This Contract to permanent position offers an excellent opportunity for individuals with strong communication skills and a commitment to delivering exceptional customer experiences. The role involves handling customer inquiries, resolving issues efficiently, and maintaining an attentive demeanor in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to a high volume of inbound customer calls with courtesy and attention to detail.</p><p>• Address customer concerns, resolve complaints, and provide accurate information about products, services, and policies.</p><p>• Document customer interactions thoroughly and accurately in the organization's system.</p><p>• Escalate complex or unresolved issues to appropriate departments as needed.</p><p>• Strive to meet and exceed performance metrics, including call handling time, resolution rates, and customer satisfaction.</p><p>• Maintain a positive and attentive attitude while interacting with customers and colleagues.</p><p>• Adapt to a fast-paced environment while managing multiple tasks simultaneously.</p><p>• Utilize customer service software and tools to ensure efficient and effective service delivery.</p><p>• Collaborate with team members to improve processes and customer experiences.</p><p><br></p><p>The salary range for this position is $18/hr to $18/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</p>
We are looking for a dedicated Customer Service Representative to join our team in Elk Grove Village, Illinois. In this contract role, you will play a crucial part in supporting sales operations and ensuring a seamless customer experience. This position is ideal for someone who thrives in a fast-paced environment and enjoys collaborating with others to achieve shared goals.<br><br>Responsibilities:<br>• Provide assistance to outside sales representatives and brokers, ensuring smooth communication and coordination.<br>• Manage customer accounts and oversee the sales pipeline to maintain accurate and timely updates.<br>• Perform data entry tasks and track leads to support the sales team efficiently.<br>• Address customer inquiries and resolve issues promptly to ensure satisfaction.<br>• Work closely with the sales team to improve workflows and optimize processes.<br>• Handle inbound and outbound calls professionally to support customer needs.<br>• Process orders and maintain accurate records in the system.<br>• Respond to customer queries with clarity and professionalism, ensuring a positive experience.
<p>We are looking for a dedicated Customer Service Representative to join our team in Westchester, Illinois. In this Contract to permanent position, you will play a pivotal role in delivering exceptional service to customers by addressing inquiries, resolving concerns, and ensuring satisfaction. This is an excellent opportunity for individuals who thrive in fast-paced environments and enjoy building positive relationships with customers.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and with attention to detail to a high volume of inbound customer calls.</p><p>• Address customer questions, concerns, and complaints with empathy and efficiency.</p><p>• Provide precise information about products, services, policies, and procedures.</p><p>• Record all customer interactions and updates within the company's designated system.</p><p>• Escalate complex or unresolved issues to the appropriate departments as needed.</p><p>• Strive to meet or exceed daily performance metrics, including call volume, response times, and customer satisfaction scores.</p><p>• Maintain a courteous, detail-oriented, and positive demeanor while interacting with customers.</p><p>• Adapt to varying schedules and call volumes in a dynamic environment.</p><p><br></p><p>The salary range for this position is $18/hr to $18/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</p><p><br></p><p><br></p>
We are looking for a dedicated and empathetic Customer Service Representative to join our team on a long-term contract basis. Based in Chicago, Illinois, this position involves providing exceptional support to members and ensuring their inquiries are resolved efficiently. As part of a non-profit organization, you will play a vital role in delivering service excellence while utilizing your expertise in call center operations.<br><br>Responsibilities:<br>• Respond to inbound calls with professionalism and empathy, addressing member inquiries effectively.<br>• Accurately document call details and input data into the system using web-based tools.<br>• Provide members with clear information regarding policies, procedures, and next steps.<br>• Offer guidance on best practices and required documentation to support member needs.<br>• Utilize software such as SharePoint and Microsoft Office Suite to manage and organize member data.<br>• Collaborate with team members to ensure seamless communication and resolution of member issues.<br>• Maintain high standards of attendance, professionalism, and attention to detail.<br>• Adhere to organizational policies and procedures while delivering exceptional customer service.<br>• Complete all onboarding requirements as part of the hiring process.<br>• Perform other duties as assigned to support the team and organization.
We are looking for a dedicated and bilingual Spanish/English Customer Service Worksite Representative to join our dynamic team in Chicago, Illinois. This is a long-term contract position requiring strong communication skills and the ability to provide exceptional service to policyholders. As part of a growing organization with over 100 years of success in the insurance industry, you will play a vital role in ensuring customer satisfaction and operational efficiency.<br><br>Responsibilities:<br>• Assist policyholders by providing accurate information about insurance products and policy statuses.<br>• Respond to inquiries regarding claims services and intake-related issues with professionalism and empathy.<br>• Perform basic technical troubleshooting to support customers with self-service tools.<br>• Facilitate transfers to the sales team to drive revenue growth.<br>• Handle claim intake processes effectively and in accordance with company standards.<br>• Consistently meet or exceed departmental performance metrics, including quality, average handle time, and other KPIs.<br>• Participate in training and mentorship programs to support representatives in entry-level roles.<br>• Collaborate with leadership to identify and support process improvements.<br>• Represent the organization's values, such as empathy, problem-solving, and ownership, during customer interactions.<br>• Adapt to various shifts within operational hours as required.
<p>Are you a creative and tech-savvy professional with expertise in managing web content and digital tools? Do you have experience with Adobe Experience Manager (AEM) and Airtable? If so, we have an opportunity for you!</p><p><br></p><p>We are seeking a Web Content Specialist to join our client's team and play a crucial role in managing, organizing, and updating digital content. The ideal candidate will have strong knowledge of web content workflows, tools like AEM and Airtable, and a passion for delivering seamless digital experiences.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee the creation, editing, and publishing of web content using Adobe Experience Manager (AEM).</li><li>Streamline project workflows and maintain databases using Airtable.</li><li>Ensure all website content adheres to brand guidelines, meets quality standards, and aligns with business goals.</li><li>Collaborate with cross-functional teams, including marketing, design, and development, to manage content updates and changes.</li><li>Optimize content for SEO best practices and accessibility compliance.</li><li>Monitor website performance metrics and provide insights to improve user experience.</li><li>Troubleshoot and resolve content-related issues quickly and efficiently.</li></ul>
<p>Generate and distribute customer invoices in accordance with contract terms</p><p>Monitor aging reports and follow up on outstanding balances</p><p>Investigate and resolve payment discrepancies, including deductions and chargebacks</p><p>Apply payments accurately to customer accounts and reconcile daily receipts</p><p>Collaborate with internal departments (Sales, Customer Service, Logistics) to resolve disputes</p><p>Maintain customer records and update contact/payment information</p><p>Prepare AR reports, including aging summaries and collection forecasts</p><p>Support month-end close activities and audit requests</p><p>Ensure compliance with company policies and accounting standards</p><p>Salary: $55,000 - $65,000</p><p>Benefits: Medical, Dental, Vision, 401k</p>
<p><em>The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p> </p><p>You know what’s awesome? Sweater weather. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your holiday season. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><em> </em></p><p><strong>Job Description:</strong></p><p>We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul><p><em> </em></p>
We are looking for a skilled Collections Specialist to join our team on a contract basis in Waterford, Wisconsin. This position will focus on managing accounts receivable and ensuring timely collection of outstanding balances while providing exceptional customer service. The role is fully remote and will last approximately 6-8 weeks.<br><br>Responsibilities:<br>• Monitor and analyze accounts receivable aging reports to identify overdue accounts.<br>• Communicate with customers regarding past-due balances and ensure timely resolution of outstanding payments.<br>• Address and resolve customer inquiries related to billing discrepancies, short payments, and account issues.<br>• Research and resolve both internal and external inquiries to provide accurate problem resolution.<br>• Prepare and distribute account statements to customers as needed.<br>• Assist with invoicing processes and handle ad hoc requests from the team.<br>• Provide feedback to improve collections processes and enhance efficiency.<br>• Manage assigned accounts by maintaining up-to-date records and tracking payment activities.<br>• Utilize software tools such as Salesforce and NetSuite to support collections tasks effectively.
<p><em>The salary for this position is up to $68,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Fast-Track Career Advancement Opportunity (This position is expected to advance quickly within the company over the next few months.)</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Be self-reliant with the entire cash posting process for incoming ACH’s, wires and checks.</li></ul><p> Post cash receipts on a daily basis, which includes</p><ul><li>Obtaining customer remittance information from the AR mailbox and applying payments received to invoices on the customer’s account</li><li>Research and resolve any unapplied customer payments timely manner</li><li>Research and resolve any unapplied non-customer payments in a timely manner</li><li>Maintain cash receipt documentation (customer remittance, bank reports/statements, etc.) in organized manner</li><li>Monitor / Maintain department inboxes (3 inboxes: including AR mailbox, Canadian AR mailbox and AR statement inboxes)</li><li>Respond to all internal and external AR / Cash application requests and inquiries (account statements, payment reconciliations, etc.)</li><li>Communicate account status to appropriate individuals in the company management with timely and accurate information.</li></ul><p><br></p>
We are looking for a dedicated Credit and Collections Specialist to join our team in Skokie, Illinois. In this Contract to permanent position, you will play a key role in managing credit assessments, ensuring timely payments, and overseeing accounts receivable reporting. This role requires a proactive individual with strong analytical and communication skills to support the organization’s financial health.<br><br>Responsibilities:<br>• Follow up with clients to encourage timely payments and resolve outstanding balances.<br>• Process, update, and manage information related to credit applications.<br>• Review and adjust customer credit limits, ensuring compliance with company policies.<br>• Assist with customer account clean-up and maintain accurate records.<br>• Support the Treasury team by providing insights on accounts receivable status.<br>• Address and resolve credit card chargebacks promptly, including submitting required documentation.<br>• Contribute to month-end reporting for accounts receivable and support balance sheet reconciliations.<br>• Monitor business trends and develop actionable metrics for accounts receivable.<br>• Collaborate with team members to improve collection processes and maintain strong customer relationships.
<p><em>The salary range for this position is $130,000-$135,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Serve as the Canada payroll subject matter expert and lead.</li><li>Responsible for the Canada payroll function, including leading, managing, developing and mentoring of a Payroll Specialist and the execution of payroll in accordance with legislation and SOX requirements defined for the Canada payroll process.</li><li>Acting as back-up to the Payroll Specialist.</li><li>Supervising the preparation and submission of semi-monthly payrolls including reviewing and approving payroll reconciliations in-line with procedures, policies, and SOX (Sarbanes-Oxley) controls.</li><li>Assesses and resolves escalated payroll issues and discrepancies.</li><li>Responsible for maintenance of payroll processes, procedures and controls ensuring up to date as business/processes evolve.</li><li>Lead and review the year end payroll calculations, reconciliations, filings, (T4’s, T4A’s, Releve1, T2200, EHT, CNESST, Alberta Worker Comp, Worksafe BC etc) to ensure issued in accordance with CRA (Canada Revenue Agency) and other regulatory requirements, including other jurisdictions (i.e. United Kingdom [P60’s, P11D’s], Germany and Spain).</li><li>Own and maintain payroll SOX compliance, design of internal controls and process maps.</li><li>Perform quarterly ADP WFN user access reviews.</li><li>Lead and manage any payroll audits that may arise because of regulatory, internal, and external audits.</li><li>Provide support on financial audits that require inputs from payroll, working closely with the finance team. </li><li>Stay current on the latest regulatory changes with respect to payroll and benefits to ensure payroll policy adherence and compliance per province.</li><li>Ensure an environment of continuous improvement is maintained to sustain maximum efficiency by researching, recommending, and implementing new or enhanced policies, procedures and processes to improve operational effectiveness. </li><li>Work closely with the Talent and Culture and Benefits team in all compensation and benefit related developments, ensuring all changes are communicated to the relevant stakeholders in a timely manner. </li><li>Performs other duties as assigned.</li></ul><p> </p><p><br></p><p><br></p>
<p><strong>Collections Supervisor</strong></p><p><strong>Chicago land area </strong></p><p><br></p><p><strong><em>Outstanding culture and advancement </em></strong></p><p><strong><em>Face Paced </em></strong></p><p><strong><em>High Volume </em></strong></p><p><strong><em>SAP </em></strong></p><p><br></p><p><strong>Join a high-performance finance team where your leadership will make a measurable impact.</strong> We're looking for an experienced <strong>Collections Supervisor</strong> who thrives in a fast-paced, collaborative environment and is passionate about mentoring others, improving processes, and driving results. If you’re ready to elevate your career and play a key role in shaping the future of our Accounts Receivable function, we want to hear from you.</p><p><br></p><p>🔍 <strong>About the Role</strong></p><p>As the <strong>Collections Supervisor</strong>, you’ll lead a team of Collections Specialists and serve as a strategic partner across departments like Sales, Accounts Receivable, Cash Application, Pricing, and Supply Chain. You'll not only ensure the timely collection of receivables but also play a critical role in optimizing processes, identifying risk, and improving KPIs that drive the company’s financial success.</p><p>This role offers the opportunity to lead change, develop talent, and drive innovation in our collections strategy — while maintaining a strong focus on the customer experience.</p><p><br></p><p>💼 <strong>What You’ll Do</strong></p><ul><li><strong>Lead & Develop</strong> a high-performing team of Collections Specialists, coaching and mentoring to ensure success and professional growth.</li><li><strong>Improve Performance</strong> by managing metrics, KPIs, and workflows to maximize team productivity and cash collection.</li><li><strong>Drive Process Innovation</strong> by identifying opportunities for automation and operational efficiencies within the AR and collections space.</li><li><strong>Collaborate Cross-Functionally</strong> with Sales, Disputes & Deductions, and other key stakeholders to proactively address payment delays and account issues.</li><li><strong>Monitor & Mitigate Risk</strong> by identifying high-risk customers and tracking key accounts through detailed analysis and reporting.</li><li><strong>Deliver Results</strong> through timely, data-driven collections strategies, including cash forecasting and bad debt management.</li><li><strong>Own the Relationship</strong> by facilitating customer calls and reviews to resolve disputes and strengthen client partnerships.</li></ul><p>The company offers insurance, 401K, vacation, holiday pay and more. </p>
<p><em>The salary for this position is up to $100,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance.</em></p><p><strong>Job Description</strong></p><p><strong>Essential Duties and Responsibilities:</strong></p><ul><li>Tracks and reports on timekeeper hours</li><li>Prepares prebills and reviews edits by billing partner(s)</li><li>Verifies the accuracy of billing entries and supporting documentation.</li><li>Prepares invoices for submission to clients via various Ebilling platforms or by email, dependent on client requirements</li><li>Monitors accounts receivable and collection efforts</li><li>Submits budgets per client requirements</li><li>Works closely with billing partners on bill appeals</li></ul><p><strong> </strong></p><p><strong>Skills/Qualifications:</strong></p><ul><li>Detail-oriented, with excellent organizational skills</li><li>Working knowledge of various Ebilling platforms, including: ASCENT, LSS, TyMetrix, Legal-X, Legal Tracker, etc. </li><li>Working knowledge of PCLaw or similar billing application</li><li>Ability to work well under pressure, i.e., managing conflicting and fluctuating deadlines, and effectively prioritizing multiple tasks of equal urgency and importance with minimal supervision</li><li>Experience in effective problem-solving, actively using sound judgment in decision-making processes</li><li>Ability to handle confidential matters discreetly, in a mature and responsible manner conducive to the position</li><li>Effective communication skills, including the ability to be courteous in handling situations patiently and tactfully, with all audiences including partners, associates, staff and external clients and vendors</li><li>Experience with troubleshooting minor technology issues, including hardware and software</li><li>Ability to occasionally work more than 40 hours per week to perform the essential duties of the position; may require irregular hours</li></ul><p><br></p>
<p><em>The salary range for this position is $60,000-$65,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Summer is here! Want to be with a company that will ensure you get to enjoy this beautiful weather? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Ability to prioritize, multitask, manage a high volume of bills per month and meet deadlines.</li><li>Experience with various e-billing vendors (e.g., CounselLink, Bottomline Legal eXchange, Tymetrix, Collaborati, Legal Solutions Suite, Legal Tracker, etc.) and LEDES file knowledge required to perform duties and responsibilities, including but not limited to preparing and submitting bills, budgets, and timekeeper rates according to client requirements.</li><li>Management of timekeepers and coordinate/process appeals as required.</li><li>Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split billing, preparation, submission and troubleshooting of electronic bills).</li><li>Monitor outstanding Work in Process (WIP) and Accounts Receivable (AR) balances. Collaborate with billing attorneys to ensure WIP is billed on a timely basis and AR balances are collected withina reasonable period. Follow up with billing attorney and client on all aged AR balances.</li><li>Follow up on collections as directed by either Attorneys or Accounting leadership in support of meeting firm’s financial goals.</li><li>Review and edit prebills in response to attorney requests.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Research and analyze deductions and provide best course of action for balances.</li><li>Process write-offs following Firm policy.</li><li>Ability to effectively interact and communicate with attorneys, legal administrative assistants, staff, and clients.</li><li>Assist with month-end close as needed.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Assume additional duties as needed or assigned</li></ul><p> </p>
<p><em>The salary range for this position is $65,000-$75,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><strong>Job Description:</strong> </p><p> </p><p>The A/R Specialist will manage the timely and accurate collection of customer receivables for the Organization. The ideal candidate will be responsible for the collection, processing, and reconciliation of outstanding receivables. position supports the Company’s objectives through building relationships with customers, working cross-functionally with departments and monitoring and reporting on key performance indicators.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Monitor the accurate and timely generation of customer invoices, ensuring compliance with established billing policies and procedures.</li><li>Review and verify the accuracy of invoices and other billing documents.</li><li>Maintain consistent communication with contact(s) at customer to ensure prompt payment and resolve any outstanding payment issues.</li><li>Reconciliation of assigned customer accounts to identify and address discrepancies or variances.</li><li>Investigate and resolve customer inquiries related to billing discrepancies or account issues.</li><li>Prepare and maintain accounts receivable reporting, including aging analysis and collection forecasts.</li><li>Monitor and track customer payment trends, identifying potential risks and opportunities for process improvement.</li><li>Assist with month-end and year-end closing activities as needed, ensuring accurate revenue recognition and financial reporting.</li><li>Support internal and external audits by providing documentation and responding to inquiries.</li><li>Stay up to date with industry best practices and regulations related to accounts receivable and billing.</li></ul><p> </p><p> </p><p><br></p>
<p>Are you an Email Marketing Specialist with a passion for building and optimizing email campaigns? Robert Half is seeking talented email specialists for clients in need of support on a contract basis. This role involves creating, testing, and optimizing email campaigns to help our clients deliver targeted and impactful messages to their audiences.</p><p><br></p><p>Our clients work with contractors for short-term needs, often for periods of 2-3 months, to help address high-priority projects, seasonal initiatives, or additional support for their marketing teams. If you're a candidate who thrives in a fast-paced environment with strong knowledge of email platforms, we’d love to talk to you!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Build, test, and deploy email campaigns using top email and marketing automation platforms (e.g., HubSpot, Marketo, Mailchimp, Salesforce Marketing Cloud).</li><li>Optimize email templates for desktop and mobile responsiveness using best practices for design and layout.</li><li>Ensure proper segmentation and targeting to reach the right audience.</li><li>Conduct A/B testing to analyze and improve campaign results.</li><li>Collaborate with designers, content writers, and the broader marketing team to align messaging with the brand’s goals and voice.</li><li>Monitor and analyze campaign performance, providing reports and actionable insights based on key performance indicators (KPIs).</li><li>Maintain compliance with CAN-SPAM, GDPR, and other email marketing regulations.</li></ul><p><br></p><p><br></p>
<p>We are looking for a meticulous Legal Billing Specialist to join our team in Chicago, Illinois. In this role, you will manage billing processes, ensure accuracy in financial transactions, and support operational efficiency for legal services. You will collaborate closely with internal teams to maintain compliance and streamline billing functions.</p><p><br></p><p>Responsibilities:</p><p>• Process and review invoices to ensure accuracy and compliance with billing guidelines.</p><p>• Utilize accounting software systems to manage billing and time-tracking functions effectively.</p><p>• Generate and analyze financial reports</p><p>• Collaborate with team members to optimize billing workflows and resolve discrepancies.</p><p>• Maintain client billing records and ensure timely updates in CRM systems.</p><p>• Monitor and report on billing metrics to support financial decision-making.</p><p>• Support the implementation and integration of ADP financial services tools.</p><p>• Handle inquiries related to billing, providing clear and precise communication.</p><p>• Ensure proper documentation and adherence to organizational policies for billing processes.</p>
<p>On behalf of our client we are looking for an experienced Talent Acquisition Specialist to lead recruitment efforts and build a strong pipeline of candidates with relevant experience near Elk Grove Village, Illinois. The ideal candidate will excel in sourcing, attracting, and evaluating top talent while ensuring a seamless hiring process from start to finish. This role requires a strategic mindset, attention to detail, and a commitment to fostering diversity and inclusion in the workplace.</p><p><br></p><p>Compensation: $60-$80k</p><p>Bonus: up to 15 % of annual comp – based on company and personal performance</p><p>Benefits: Medical, Dental, Vision, 401k, PTO</p><p>Hours of operations: standard business hours, Monday-Thursdays onsite Fridays WFH</p><p><br></p><p><br></p><p>Responsibilities:</p><p>• Develop and execute innovative sourcing strategies to identify and attract top-tier candidates</p><p>• Collaborate with hiring managers to understand job requirements</p><p>• Create and maintain detailed job postings</p><p>• Coordinate and schedule interviews</p><p>• Manage applicant tracking systems</p><p>• Initiate pre-employment background checks</p><p>• Prepare compelling offer letters and work closely with HR teams</p><p>• Analyze market trends and data to recommend competitive compensation</p>
<p><em>The salary range for this position is up to $190,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong><u>Position Responsibilities</u></strong></p><ul><li>Work with Senior Leadership Team and Financial Leadership Team to understand the company’s vision and strategy and develop integrated EPM vision and strategies that are aligned with the company's overall strategic initiatives and financial objectives</li><li>Facilitate the establishment of daily, weekly and monthly reporting requirements</li><li>Give significant input to the development of company enterprise structure required to achieve reporting requirements and coordinate with finance and IT resources towards implementation of a transaction systems all the way through EPM reporting systems</li><li>Participate in the selection and configuration of EPM reporting tools consisting of 1) Actual Consolidation, 2) Planning and Forecasting, 3) Workforce Planning, 4) Long Range Planning (3 to 5 years), 5) Integrated Management Reporting and 6) External / SEC Reporting among others [tools currently being implemented are Tagetik and SAP’s SAC]</li><li> Create the vision and strategies for actual, plan / forecast and long range planning reporting</li><li>Establish financial standard reports to assure “one version of the truth”</li><li>Create and govern required reporting Master Data Management (MDM) Change Control processes (for entities, profit centers, cost centers, chart of accounts, standard reporting formats among others) as part of the Enterprise Master Data Governance program.</li><li>Establish links between various transformation initiatives and business strategies using methods/approaches such as capability assessment, business/financial analysis, process management and re-design, organizational assessment and stakeholder management</li><li>Contribute with financial specific expertise in establishing governance program conducted by the Master Core Data Team.</li><li>Support acquisition integration efforts by developing/enhancing playbook activities and repeatable processes for efficient and timely integration of financial data</li><li>Provide direct oversight for the management and prioritization of key projects and milestones. Responsible for overall project/program quality assurance</li><li>Provide thought leadership to ensure program objectives are achieved and stakeholders are aligned</li><li>Work directly with key stakeholders and business partners to drive improvements in core financial processes such as close/consolidations; planning, budgeting and forecasting; and management reporting</li><li>Foster continuous improvement mindset to drive change, improve access to critical information and enhance decision support capabilities across finance</li></ul>
<p><strong>Job Summary</strong></p><p>Our client is seeking an experienced <strong>Email Marketing Specialist</strong> to manage and optimize email campaigns. The role will focus on developing test plans, building and executing campaigns, conducting QA, and analyzing performance to drive engagement, conversions, and retention.</p><p> </p><p>Position Title:<strong> Email Marketing Specialist </strong></p><p>Onsite/Remote?: <strong>Hybrid, must be onsite Tue and Thur: Chicago, IL 60631</strong></p><p>Duration: <strong>2 Months</strong></p><p>Hours per week (if not 40, is it a specific schedule or flexible?): <strong>40 </strong></p><p>Target Start Date: <strong>October 1</strong></p><p>Pay:<strong> $35/hr- $45/hr (DOE)</strong></p><p> </p><p> </p><p><strong>Essential Responsibilities</strong></p><ul><li>Create and manage emails and associated journey maps within a marketing automation tool. Make design edits (CTA buttons, copy placement, etc.) based on performance.</li><li>Develop templates for operational, product marketing, and alert emails while ensuring adherence to brand guidelines.</li><li>Drive and optimize key performance metrics including CTR, open rates, revenue lift, engagement, and retention.</li><li>Create and execute test plans for A/B testing subject lines, copy, and creative. Analyze results to drive continuous improvement.</li><li>Test variables such as time of day, audience segmentation, email templates, personalization, and interactive features. Apply learnings to future campaigns.</li><li>Collaborate with creative and marketing teams to test journey maps, links, and personalization strategies.</li><li>Review industry benchmarks and set KPIs and goals for campaigns based on both standards and past performance.</li><li>Partner with marketing stakeholders to communicate campaign strategies, maintain list health, and ensure strong deliverability.</li><li>Stay current on email marketing best practices and emerging trends.</li></ul>
We are looking for a detail-oriented Fulfillment Specialist (Tier II) to join our team on a contract basis in Naperville, Illinois. In this role, you will play a key part in assembling and preparing payroll packages for delivery while ensuring accuracy and adherence to quality standards. This position requires a strong commitment to security procedures and the ability to perform physical tasks with efficiency.<br><br>Responsibilities:<br>• Assemble payroll packages according to client specifications and prepare them for delivery while meeting production deadlines.<br>• Verify package contents using checklists to ensure accurate tracking and security of all items.<br>• Follow established security and audit protocols to safeguard sensitive client information.<br>• Identify and report missing or incorrect package contents to the appropriate team for resolution.<br>• Perform routine maintenance and cleaning of distribution equipment to ensure operational readiness.<br>• Organize and stage packaging supplies to maintain seamless workflow during production.<br>• Collaborate with team members to address any issues and maintain high-quality standards.<br>• Stay informed about policies and procedures to ensure compliance in all fulfillment tasks.
