We are looking for a talented User Experience (UX) Writer to join our team on a long-term contract basis in Chicago, Illinois. In this role, you will collaborate closely with designers, researchers, and developers to craft compelling and user-friendly content that enhances the overall user experience. If you are passionate about user-centric design and have a knack for creating clear, engaging, and impactful messaging, we encourage you to apply.<br><br>Responsibilities:<br>• Develop concise and user-friendly content for various digital platforms, ensuring alignment with UX best practices.<br>• Collaborate with UX designers and researchers to create user scenarios, journey maps, and content strategies.<br>• Conduct qualitative research to understand user needs and preferences, translating insights into actionable content recommendations.<br>• Evaluate and refine content through user testing to ensure clarity and effectiveness.<br>• Create and maintain content guidelines and standards to ensure consistency across all user touchpoints.<br>• Partner with cross-functional teams to ensure content supports overall product goals and enhances usability.<br>• Review and edit existing content to optimize user experience and meet project objectives.<br>• Analyze feedback from stakeholders and users to continuously improve content quality.<br>• Stay up-to-date with industry trends and incorporate innovative practices into content development.
We are looking for a skilled Web Content Specialist to join our team in Mettawa, Illinois. In this long-term contract role, you will play a key part in maintaining and enhancing the digital presence of multiple brand websites. This position combines technical expertise with a keen eye for quality assurance and a curiosity for leveraging emerging technologies.<br><br>Responsibilities:<br>• Publish and update web content across multiple brand websites using enterprise-level platforms such as Adobe or Optimizely.<br>• Build and configure landing pages, product detail pages, campaign assets, and navigational elements in alignment with established brand and UX standards.<br>• Conduct thorough quality assurance checks to ensure content accuracy, compliance, and adherence to organizational standards.<br>• Manage digital assets, including image optimization, metadata tagging, and file organization within the designated systems.<br>• Collaborate with cross-functional teams to fulfill content requests and support marketing and e-commerce initiatives.<br>• Monitor and analyze site performance and user engagement to identify opportunities for improvement.<br>• Utilize AI tools and automation technologies to streamline routine tasks and enhance content quality.<br>• Stay updated on compliance requirements and ensure all web content aligns with organizational policies.<br>• Participate in ongoing training led by the Web Team Lead to continuously refine technical skills.<br>• Troubleshoot and resolve technical issues related to web content publishing and site functionality.