5 results for Collections Specialist in Chicago, IL

Collections Specialist

Maywood, IL
onsite
Contract / Temporary to Hire
22.8 - 26.4 USD / Hourly
We are looking for a detail-oriented Collections Specialist to join our team in Maywood, Illinois. In this Contract to permanent position, you will play a crucial role in managing customer accounts, ensuring timely payments, and maintaining positive customer relationships within a non-profit organization. This role requires strong analytical and communication skills to handle inquiries, oversee billing activities, and support collection efforts effectively. This is a PART TIME role 20-25hrs a week. Responsibilities:• Monitor customer accounts daily to identify overdue payments and address delinquency issues.• Conduct outbound calls to collect payments while fostering positive relationships with customers.• Prepare and send correspondence to encourage prompt payment of outstanding balances.• Negotiate and establish payment agreements in alignment with organizational guidelines.• Follow up promptly on payment arrangements to ensure compliance and resolve any issues.• Respond to customer inquiries regarding utility bills, payments, and account discrepancies.• Accurately input new customer information into the billing system to maintain accurate records.• Compile detailed reports on collection activities and payment statuses.• Recommend actions for service disconnection based on account history and prepare supporting documentation.• Collaborate with the code enforcement division to address inquiries about outstanding balances. The salary range for this position is $21 to $24. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
2026-03-18T00:00:00Z

Public Records Specialist

Homewood, IL
onsite
Temporary
22.8 - 26.4 USD / Hourly
Under the supervision of the Support Services Manager, the Public Records Specialist is responsible for processing Freedom of Information Act (FOIA) requests, subpoena requests, administrative audio requests, and performing other assigned job responsibilities. This role includes but not limited to, gathering and providing documentation, such as 9-1-1 and non-emergency telephone audio, dispatch audio, and incident recalls from the Computer Aided Dispatch (CAD) and audio recording systems. The specialist ensures compliance with public records policies while maintaining strict confidentiality. This position is intended to be remote with minimal physical demands and site visits only when mandatory. The role requires repetitive listening to sensitive or potentially traumatic emergency calls. Attention to detail and strong time management skills are essential. Job Duties • Handle FOIA, subpoena, and administrative audio requests via the designated system (e.g, HelpDesk). • Identify and gather required information for requests through established protocols. • Utilize the Cook County State’s Attorney’s SAO NICE Evidence Central Portal for processing and delivering records when applicable. • Ensure timely and accurate preparation and delivery of requested documentation. • Maintain records of all requests and interactions using HelpDesk to track and organize request statuses. • Verify the accuracy and completeness of all records before submission. • Respond to inquiries professionally. • Escalate issues or complaints to Support Services Manager as appropriate. • Coordinates with other departments and maintenance of public records policies and procedures. • Adhere to confidentiality standards, ensuring protection of sensitive information. • Participate in training and stay updated on applicable local state and federal laws and technologies. • Perform additional assigned tasks as needed to support organizational goals. Minimum Qualifications • Must be 20 years of age or older. • High school diploma or GED equivalent. • At least one (1) year of experience in customer service, records management, or communication, or an equivalent combination of related education and experience. • Reliable transportation. • A minimum typing speed of 35 words per minute (WPM). • Access to the internet The pay range for this position is $24 to $28. Benefits available to contract/contract professionals, include medical, vision, dental, and life and disability insurance. Hired contract/contract professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
2026-03-20T00:00:00Z

Billing Specialist

Chicago, IL
onsite
Permanent
100000 - 105000 USD / Yearly
The salary range for this position is $100,000-$105,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. Job DescriptionEssential Duties and Responsibilities:<ul><li>Tracks and reports on timekeeper hours</li><li>Prepares prebills and reviews edits by billing partner(s)</li><li>Verifies the accuracy of billing entries and supporting documentation.</li><li>Prepares invoices for submission to clients via various Ebilling platforms or by email, dependent on client requirements</li><li>Monitors accounts receivable and collection efforts</li><li>Submits budgets per client requirements</li><li>Works closely with billing partners on bill appeals</li></ul> Skills/Qualifications:<ul><li>Detail-oriented, with excellent organizational skills</li><li>Working knowledge of various Ebilling platforms, including: ASCENT, LSS, TyMetrix, Legal-X, Legal Tracker, etc.</li><li>Working knowledge of PCLaw or similar billing application</li><li>Ability to work well under pressure, i.e., managing conflicting and fluctuating deadlines, and effectively prioritizing multiple tasks of equal urgency and importance with minimal supervision</li><li>Experience in effective problem-solving, actively using sound judgment in decision-making processes</li><li>Ability to handle confidential matters discreetly, in a mature and responsible manner conducive to the position</li><li>Effective communication skills, including the ability to be courteous in handling situations patiently and tactfully, with all audiences including partners, associates, staff and external clients and vendors</li><li>Experience with troubleshooting minor technology issues, including hardware and software</li><li>Ability to occasionally work more than 40 hours per week to perform the essential duties of the position; may require irregular hours</li></ul>
2026-03-06T00:00:00Z

AP Specialist

Chicago, IL
onsite
Permanent
65000 - 72000 USD / Yearly
The salary range for this position is $65,000 - $72,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] Job Description: The A/R Specialist will manage the timely and accurate collection of customer receivables for the Organization. The ideal candidate will be responsible for the collection, processing, and reconciliation of outstanding receivables. position supports the Company’s objectives through building relationships with customers, working cross-functionally with departments and monitoring and reporting on key performance indicators. Responsibilities<ul><li>Monitor the accurate and timely generation of customer invoices, ensuring compliance with established billing policies and procedures.</li><li>Review and verify the accuracy of invoices and other billing documents.</li><li>Maintain consistent communication with contact(s) at customer to ensure prompt payment and resolve any outstanding payment issues.</li><li>Reconciliation of assigned customer accounts to identify and address discrepancies or variances.</li><li>Investigate and resolve customer inquiries related to billing discrepancies or account issues.</li><li>Prepare and maintain accounts receivable reporting, including aging analysis and collection forecasts.</li><li>Monitor and track customer payment trends, identifying potential risks and opportunities for process improvement.</li><li>Assist with month-end and year-end closing activities as needed, ensuring accurate revenue recognition and financial reporting.</li><li>Support internal and external audits by providing documentation and responding to inquiries.</li><li>Stay up to date with industry best practices and regulations related to accounts receivable and billing.</li></ul>
2026-03-11T00:00:00Z

License Specialist 5

Deerfield, IL
onsite
Temporary
22.8 - 24 USD / Hourly
We are looking for a dedicated License Specialist to join our team in Deerfield, Illinois. In this long-term contract position, you will oversee compliance, audit management, and licensing processes to ensure smooth operations across various business units. Your role will be vital in maintaining adherence to regulations and fostering effective client relationships. Responsibilities: • Ensure compliance with organizational policies, procedures, and jurisdiction regulations related to licensing and credentialing. • Support both internal and external audits by providing accurate documentation and addressing audit inquiries. • Research state, county, and local regulations to determine licensing requirements for business operations. • Review jurisdiction-specific rules and practices to complete licensing applications and renewals. • Accurately prepare, submit, and manage initial applications and renewals for pharmacy, business, and other operational licenses. • Maintain detailed records and ensure timely processing of all licensing documentation. • Collaborate with internal teams and external entities to resolve licensing-related issues. • Monitor changes in licensing regulations and implement necessary updates to processes. • Assist in maintaining compliance with regulatory standards to support ongoing business operations.
2026-03-18T00:00:00Z