We are looking for a Data Security Analyst to support and strengthen email and messaging security operations for a Contract position based in Chicago, Illinois. This role focuses on protecting the organization from phishing, malware, impersonation, and other email-borne threats while improving the reliability and security of mail delivery. The ideal candidate brings deep experience with Proofpoint, hybrid messaging environments, and user-focused security practices, along with the ability to communicate clearly across technical and non-technical teams.<br><br>Responsibilities:<br>• Investigate and resolve complex email security and delivery issues, including routing failures, encryption challenges, quarantine events, and user-reported security concerns.<br>• Review dashboards, system logs, and alert activity to identify and respond to phishing attempts, malware incidents, spoofing, and impersonation threats.<br>• Administer and optimize Proofpoint Essentials and related integrations to maintain strong protection across the messaging environment.<br>• Configure and maintain email security controls, including encryption settings, policy rules, and quarantine management processes.<br>• Lead initiatives involving Proofpoint enhancements, platform updates, and rollout of new security capabilities.<br>• Develop clear guidance and training materials for IT teams and end users on secure email practices and available protection tools.<br>• Support security awareness efforts by helping manage phishing simulation activities and user education programs.<br>• Collaborate with broader security operations by connecting email security insights with SIEM platforms and other enterprise security tools where applicable.
<p>We are looking for a Desktop Support Analyst to provide hands-on technical assistance across end-user devices and instructional technology in Chicago, Illinois. This Long-term Contract position is ideal for someone who enjoys solving day-to-day support issues, maintaining reliable technology operations, and delivering responsive service in a multi-site environment. The role focuses on desktop support, account access troubleshooting, device management, and ticket resolution while helping users stay productive.</p><p><br></p><p>Responsibilities:</p><p>• Deliver first- and second-level support for laptops, desktop equipment, and classroom technology, addressing issues efficiently and professionally.</p><p>• Diagnose and resolve user problems involving Microsoft 365 applications, Active Directory accounts, and Intune-managed devices.</p><p>• Handle password resets and assist with organization-related access or account concerns to restore user connectivity quickly.</p><p>• Perform routine printer upkeep and complete minor hardware repairs to keep essential equipment operational.</p><p>• Record, prioritize, and monitor support requests through the designated ticketing platform, ensuring timely follow-up and closure.</p><p>• Travel between sites as needed to provide on-location technical support and maintain consistent service coverage.</p><p>• Set up, configure, and maintain end-user hardware and related peripherals to support daily business and classroom needs.</p>
<p>We are looking for an experienced IT Security Engineer – Zscaler Specialist to support and strengthen enterprise cloud security operations in Chicago, IL. This Long-term Contract position focuses on administering and enhancing Zscaler-based security services while helping maintain a reliable, scalable, and well-governed security environment. The role will partner with cross-functional teams to evaluate requirements, resolve technical issues, and improve secure access, web protection, and data safeguarding capabilities.</p><p><br></p><p>Responsibilities:</p><p>• Administer and optimize Zscaler security platforms to support secure, high-performing access across cloud and enterprise environments.</p><p>• Investigate configuration issues, analyze service behavior, and implement corrective actions to maintain stable security operations.</p><p>• Collaborate with infrastructure, network, and application teams to align security controls with business needs and technical requirements.</p><p>• Support secure web access, zero trust connectivity, firewall policy coordination, and data protection initiatives across the environment.</p><p>• Conduct reviews of existing processes and technical documentation to identify gaps, recommend improvements, and strengthen operational consistency.</p><p>• Translate business and security needs into clear technical requirements, user stories, and actionable implementation plans in Agile delivery settings.</p><p>• Participate in troubleshooting efforts, root cause analysis, and service improvement activities to reduce risk and enhance platform performance.</p><p>• Assist with documentation updates, control validation, and ongoing analysis related to security changes, policies, and operational procedures.</p>