<p>We are looking for a dedicated <strong>Spanish Bilingual Customer Service Representative</strong> to join a non-profit organization on a contract basis in Chicago, Illinois. In this role, you will provide exceptional support to members by handling inquiries, offering guidance, and ensuring accurate data entry. This is a great opportunity to bring your call center expertise to a mission-driven team.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls with professionalism and empathy, addressing member inquiries effectively.</p><p>• Accurately document call details and update relevant information in the system.</p><p>• Provide clear explanations of policies and procedures to members, ensuring they understand next steps.</p><p>• Offer guidance on best practices and assist members with necessary documentation.</p><p>• Utilize SharePoint, member databases, and Microsoft Office Suite to manage and organize information.</p><p>• Maintain a high level of professionalism and attention to detail during all interactions.</p><p>• Collaborate with team members to ensure seamless service delivery.</p><p>• Uphold confidentiality and adhere to organizational guidelines.</p><p>• Assist with additional tasks as needed to support the department's goals.</p>
We are looking for a skilled Customer Service Representative to join our team in Buffalo Grove, Illinois. This is a long-term contract opportunity for an individual who excels in providing exceptional customer support and thrives in a fast-paced environment. The ideal candidate will have strong communication skills and a solid understanding of computer applications to effectively manage customer interactions and data entry tasks.<br><br>Responsibilities:<br>• Respond to inbound calls and address customer inquiries with professionalism and efficiency.<br>• Provide outstanding customer service, ensuring all issues and concerns are resolved promptly.<br>• Handle email correspondence and maintain clear communication with customers.<br>• Perform accurate data entry to update customer records and manage order information.<br>• Process customer orders and ensure timely follow-up on requests.<br>• Utilize Microsoft Excel and Google Sheets for tracking and reporting purposes.<br>• Collaborate with team members to deliver seamless support and maintain high service standards.<br>• Engage in outbound calls when necessary to address customer needs or follow up.<br>• Maintain a thorough understanding of products and services to assist customers effectively.<br>• Identify opportunities to improve customer satisfaction and streamline processes.
We are looking for an experienced Customer Service Representative to join our team in Franklin, Wisconsin. In this Contract to permanent position, you will play a vital role in delivering exceptional service and support to customers, ensuring their needs are met efficiently and with great attention to detail. This is an excellent opportunity for a detail-oriented individual with a passion for problem-solving and relationship building.<br><br>Responsibilities:<br>• Build and nurture strong relationships with new and existing clients to ensure customer satisfaction.<br>• Address customer inquiries and complaints with care and resolve issues promptly.<br>• Accurately collect, document, and maintain customer requests and requirements.<br>• Process and manage customer data with precision and attention to detail.<br>• Coordinate the timely delivery of products and services to meet client expectations.<br>• Review and audit customer documents to ensure compliance and accuracy.<br>• Develop and implement solutions that address customer needs and improve overall service.<br>• Gain a solid understanding of the technical aspects of products and services offered.<br>• Uphold organizational quality standards and contribute to achieving company goals.<br>• Participate actively in team meetings, training sessions, and skill development activities.
<ul><li><strong>Position: Service Specialist (Contract Role)</strong></li><li><strong>Location: Triangle Plaza 8750 W. Bryn Mawr Avenue Chicago IL USA 60631</strong></li><li><strong>Type: 100% ONSITE </strong></li><li><strong>Tentative Hourly Pay: $20 - $21/per hour</strong></li></ul><p> </p><p>JOB SUMMARY:</p><p>The Service Specialist will serve as support service representative post-implementation. This role will be supporting timely and successful resolution of client needs and improving the overall client experience. The Service Specialist is expected to build maintain positive relationships with all stakeholders including our sales organization employer groups cross functional internal partners. They will act as the administrative support execute tasks and responsibilities.</p><p>This position requires strong relationship management communication critical thinking project management and problem resolution skills to meet the diverse needs of our sales team and employer groups.</p><p> </p><p>RESPONSIBILITIES:</p><ul><li>Act as first point of contact for all incoming employer-client agent calls on the Service phone line. </li><li>Handle level 1 tasks which include but not limited to: limited policyholder terminations provide invoices re-enrollment reports provide payment status updates assist Customer Care with policy research group-level demographic updates policyholder demographic corrections or triaging these requests to the correct team.</li><li>Sales Specialist will triage the request to the Service Consultant as necessary.</li><li>- Consistently meets or exceeds expectations for departmental standards related to customer satisfaction quality average handle time auxiliary time after call work and other KPIs.</li><li>Liaison between external client and broker partners and internal home office colleagues via the Service email inquiries for level 1 tasks. </li><li>Effectively communicate findings to the appropriate parties take initiative and follow-through as the liaison with other internal departments as necessary.</li><li>Provide on-going support to clients to ensure all questions or tasks are handled timely and professionally. Must develop a broad working knowledge of company policies procedures policy information/management and premium billing administration.</li><li>Maintain customer records update admin systems and ensure accurate and detailed documentation of account or policyholder updates/changes or interactions.</li><li>Develop and maintain a trust-based positive relationship and rapport with internal and external clients.</li><li>Perform other duties as assigned.</li></ul>
We are looking for a dedicated Collections Specialist to join our team in Chicago, Illinois. In this role, you will focus on managing and resolving outstanding accounts while ensuring compliance with established policies and procedures. This is a Contract to permanent position, offering an excellent opportunity for growth in a fast-paced environment.<br><br>Responsibilities:<br>• Manage and oversee collection efforts for both commercial and consumer accounts.<br>• Communicate with clients to resolve outstanding balances and negotiate payment plans.<br>• Monitor and maintain accurate records of customer accounts and payment histories.<br>• Collaborate with internal teams to address billing discrepancies and ensure timely resolutions.<br>• Analyze account data to identify trends and implement effective collection strategies.<br>• Ensure compliance with company policies and legal regulations related to credit and collections.<br>• Prepare detailed reports on collection activities and account statuses for management review.<br>• Utilize industry-standard collection processes to achieve targets and reduce outstanding balances.<br>• Provide exceptional customer service while handling sensitive financial matters.
<p>We are looking for a skilled Collections Specialist to join our team on a contract basis in Waterford, Wisconsin. This position will focus on managing accounts receivable and ensuring timely collection of outstanding balances while providing exceptional customer service. The role is fully remote and will last approximately 8-12 weeks.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and analyze accounts receivable aging reports to identify overdue accounts.</p><p>• Communicate with customers regarding past-due balances and ensure timely resolution of outstanding payments.</p><p>• Address and resolve customer inquiries related to billing discrepancies, short payments, and account issues.</p><p>• Research and resolve both internal and external inquiries to provide accurate problem resolution.</p><p>• Prepare and distribute account statements to customers as needed.</p><p>• Assist with invoicing processes and handle ad hoc requests from the team.</p><p>• Provide feedback to improve collections processes and enhance efficiency.</p><p>• Manage assigned accounts by maintaining up-to-date records and tracking payment activities.</p><p>• Utilize software tools such as Salesforce and NetSuite to support collections tasks effectivel</p>
<p>We are looking for a Collections Specialist to join our team in Bensenville, Illinois. In this role, you will play a critical part in managing and overseeing collection activities, ensuring timely payments from both commercial and consumer accounts. The ideal candidate will have strong communication skills and a detail-oriented approach to handling credit and billing processes.</p><p><br></p><p>Responsibilities:</p><p>• Manage collection efforts for both commercial and consumer accounts, ensuring timely resolution of outstanding payments.</p><p>• Communicate effectively with clients to negotiate payment arrangements and address billing discrepancies.</p><p>• Monitor account status and identify overdue payments, taking appropriate action to minimize financial risk.</p><p>• Collaborate with internal departments to ensure accurate billing and credit processing.</p><p>• Maintain detailed records of collection activities and payment agreements.</p><p>• Prepare regular reports on collection status and account performance.</p><p>• Review and analyze customer credit information to support the collection process.</p><p>• Implement strategies to improve collection efficiency and reduce delinquent accounts.</p><p>• Stay updated on industry regulations and best practices related to collections.</p><p><br></p><p>Medical, dental, and paid time off</p>
<p>We are looking for a dedicated Sales Support Administrator to manage and grow relationships with key clients in the food manufacturing industry. Based near Rosemont, IL this role involves working closely with customers across the foodservice and retail sectors to ensure satisfaction and drive revenue growth. If you have a strong background in customer service and supply chain management, we encourage you to apply. This position is 100% on-site. This position requires travel to client, tradeshows and conferences.</p><p><br></p><p>Responsibilities:</p><p>• Oversee a portfolio of national accounts, ensuring client needs are met and relationships are strengthened.</p><p>• Build and nurture strong partnerships with customers in both foodservice and retail markets.</p><p>• Identify opportunities for growth within accounts and negotiate favorable terms to increase revenue.</p><p>• Analyze market trends and commodity prices to guide strategic pricing and contract decisions.</p><p>• Collaborate with internal teams to ensure smooth supply chain operations and resolve any logistical challenges.</p><p>• Address customer inquiries promptly through email and phone, providing effective solutions and support.</p><p>• Maintain accurate records of customer contracts, quotes, and invoices to ensure seamless account management.</p><p>• Lead regular meetings with clients to discuss performance metrics and address any concerns.</p><p>• Proactively implement strategies to enhance customer retention and satisfaction.</p>
<p><em>The salary range for this position is up to $190,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong><u>Position Responsibilities</u></strong></p><ul><li>Work with Senior Leadership Team and Financial Leadership Team to understand the company’s vision and strategy and develop integrated EPM vision and strategies that are aligned with the company's overall strategic initiatives and financial objectives</li><li>Facilitate the establishment of daily, weekly and monthly reporting requirements</li><li>Give significant input to the development of company enterprise structure required to achieve reporting requirements and coordinate with finance and IT resources towards implementation of a transaction systems all the way through EPM reporting systems</li><li>Participate in the selection and configuration of EPM reporting tools consisting of 1) Actual Consolidation, 2) Planning and Forecasting, 3) Workforce Planning, 4) Long Range Planning (3 to 5 years), 5) Integrated Management Reporting and 6) External / SEC Reporting among others [tools currently being implemented are Tagetik and SAP’s SAC]</li><li> Create the vision and strategies for actual, plan / forecast and long range planning reporting</li><li>Establish financial standard reports to assure “one version of the truth”</li><li>Create and govern required reporting Master Data Management (MDM) Change Control processes (for entities, profit centers, cost centers, chart of accounts, standard reporting formats among others) as part of the Enterprise Master Data Governance program.</li><li>Establish links between various transformation initiatives and business strategies using methods/approaches such as capability assessment, business/financial analysis, process management and re-design, organizational assessment and stakeholder management</li><li>Contribute with financial specific expertise in establishing governance program conducted by the Master Core Data Team.</li><li>Support acquisition integration efforts by developing/enhancing playbook activities and repeatable processes for efficient and timely integration of financial data</li><li>Provide direct oversight for the management and prioritization of key projects and milestones. Responsible for overall project/program quality assurance</li><li>Provide thought leadership to ensure program objectives are achieved and stakeholders are aligned</li><li>Work directly with key stakeholders and business partners to drive improvements in core financial processes such as close/consolidations; planning, budgeting and forecasting; and management reporting</li><li>Foster continuous improvement mindset to drive change, improve access to critical information and enhance decision support capabilities across finance</li></ul>
<p>We are looking for an organized and personable Receptionist to join our team in Chicago, Illinois. As a vital part of our non-profit organization, you will serve as the first point of contact for visitors and callers, ensuring smooth front desk operations and providing excellent customer service. This is a long-term contract position ideal for someone who values teamwork and enjoys maintaining a welcoming environment. <strong><u>The hours for this role are M-F 11am - 7PM!</u></strong></p><p><br></p><p>Responsibilities:</p><p>• Manage front desk operations, including greeting visitors, answering inbound calls, and directing inquiries.</p><p>• Coordinate conference room bookings and ensure meeting spaces are properly prepared.</p><p>• Handle mailing tasks efficiently, including preparing and sending documents.</p><p>• Monitor office supply inventory, working closely with logistics personnel to restock items as needed.</p><p>• Operate office equipment such as fax machines, printers, and scanners, ensuring functionality.</p><p>• Welcome and assist evening class attendees, providing a positive and detail-oriented experience.</p><p>• Perform light physical tasks, such as lifting items weighing 25-30 lbs.</p><p>• Maintain accurate records through data entry and file organization.</p><p>• Support administrative functions using Microsoft Office Suite tools like Word, Excel, and Outlook.</p><p>• Ensure smooth communication through email correspondence and appointment scheduling.</p>
<p>We are looking for a skilled Collections Specialist to join a thriving and collaborative team in Aurora, Illinois. This role offers an excellent work-life balance, immediate access to benefits, and the opportunity to contribute to a well-established, privately-owned company. If you excel in commercial collections and enjoy working in a supportive environment, this position is ideal for you.</p><p>Send your resume for more information about this role to [email protected] or call Danielle Tubero at 630-368-1175 </p><p>salary up to 66k plus great benefits , medical, dental , PTO and 401k. They do have activities to create culture of people enjoying coming to work. </p><p>Responsibilities:</p><p>• Collections for commercial accounts </p><p>• solid interpersonal skills to build relationships to communicate payment issues and resolve discrepancies.</p><p>• Analyze what is collectable and what maybe bad debt</p><p>• interact with sales and operations for effective management of client collections. </p><p>• Use systems including Excel software to manage collection activity </p><p>• Prepare reports detailing collection </p><p> • Negotiate payment terms or settlements.</p>
<p>We are looking for an Associate Staff Accountant to join our team in Oakbrook Terrace, Illinois. In this hybrid role, you will contribute to essential accounting processes by recording and reporting financial transactions, ensuring compliance with Sarbanes-Oxley controls, and supporting the monthly and quarterly close processes. This position offers the opportunity to collaborate across departments, analyze financial data, and contribute to process improvements within a dynamic industry. Benefits include medical, dental, vacation and strong full benefit package plus bonus</p><p>salary up to 75k plus bonus.</p><p>Email your resume [email protected] or call Danielle Tubero 630-368-1175</p><p>Responsibilities:</p><p>• Complete monthly and quarterly financial statement close processes, ensuring all transactions are recorded accurately and on time.</p><p>• Maintain compliance with Sarbanes-Oxley controls and recommend adjustments as necessary to enhance effectiveness.</p><p>• Prepare detailed financial reports and analyses for internal and external use, including identifying trends and making actionable recommendations.</p><p>• Conduct account reconciliations, researching variances and determining root causes to support business decisions.</p><p>• Collaborate with cross-functional teams to address accounting issues, assist with planning and forecasting, and support regulatory requirements.</p><p>• Provide audit support by working with internal and external auditors and responding to requests from regulatory bodies.</p><p>• Identify opportunities for process enhancements, leveraging technology to streamline workflows and improve efficiency.</p><p>• Participate in special projects, such as automation initiatives and adapting to changes in regulatory or accounting requirements.</p><p>• Present financial data and operating results to leadership, offering insights to guide strategic decisions.</p><p>• Mentor and coach less experienced team members, fostering a culture of growth and collaboration.</p><p><br></p><p>Benefits include medical, dental, vacation and strong full benefit package plus bonus salary up to 75k plus bonus.</p><p>Email your resume [email protected] or call Danielle Tubero 630-368-1175</p>
<p>We are looking for a detail-oriented Collection Specialist to join our team in Burr Ridge, Illinois. In this long-term contract role, you will manage collections for high-value national accounts, ensuring timely payments, accurate account reconciliations, and resolving billing discrepancies. This position offers the opportunity to work with specialized billing systems and customer portals while maintaining positive relationships with clients.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the collection process for a portfolio of high-value national accounts, ensuring timely payments and reducing overdue balances.</p><p>• Manage specialized billing processes, including submission and tracking of construction-related invoices.</p><p>• Reconcile customer accounts to maintain accuracy and ensure all balances are up to date.</p><p>• Utilize customer-specific portals to upload invoices, monitor payment statuses, and communicate directly with clients.</p><p>• Maintain accurate records, process payments, and perform account adjustments using specialized systems.</p><p>• Collaborate with internal teams and customers to resolve payment discrepancies and disputes.</p><p>• Prepare reports detailing account statuses, overdue balances, and overall collections performance for management review.</p><p>• Address customer concerns professionally while fostering positive relationships and resolving billing issues.</p><p>• Ensure compliance with company policies and legal regulations related to collections and billing.</p><p><br></p><p>The salary range for this position is $23/hr to $25/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</p>
<p>Robert Half is looking for a full-time Receptionist to provide administrative support to a Managing Partner in a dynamic and fast-paced legal environment. This position offers an excellent opportunity for individuals passionate about civil rights, legal administration, or law to gain valuable experience while working with a leading attorney. The ideal candidate will demonstrate exceptional organizational and communication skills, ensuring smooth daily operations.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage and coordinate the Managing Partner's busy calendar, scheduling meetings, calls, and critical deadlines.</li><li>Organize appointments and ensure seamless communication between clients, stakeholders, and internal team members.</li><li>Facilitate the Managing Partner's participation in calls and meetings, ensuring they are always informed of upcoming commitments.</li><li>Professionally correspond with clients and stakeholders, maintaining a high standard of communication.</li><li>Monitor and update docket items and deadlines to ensure all tasks are completed on time.</li><li>Provide proactive administrative support to ensure daily operations run efficiently.</li><li>Handle incoming calls through a multi-line phone system, directing inquiries appropriately.</li><li>Assist in maintaining office organization and prioritizing tasks as needed.</li><li>Collaborate with team members to ensure smooth execution of schedules and projects.</li><li>Maintain confidentiality and professionalism in all interactions.</li></ul>
We are looking for an experienced Medical Billing/Claims/Collections specialist to join our team on a contract basis. This role is based in Northbrook, Illinois, and offers an excellent opportunity to contribute your expertise in medical billing and claims management within a dynamic healthcare setting. The ideal candidate will bring a strong understanding of medical collections, appeals, and denials processes, ensuring timely and accurate handling of claims.<br><br>Responsibilities:<br>• Manage medical billing operations, including hospital billing and claims processing, to ensure accuracy and compliance.<br>• Handle medical collections and follow up on outstanding claims with payers to secure payments.<br>• Investigate and resolve medical denials by reviewing documentation and initiating appeals as needed.<br>• Collaborate with healthcare providers and insurance companies to address claim-related inquiries and discrepancies.<br>• Utilize Epic software and other electronic medical record systems to maintain and update patient billing information.<br>• Ensure adherence to healthcare billing procedures, statutory requirements, and compliance standards.<br>• Perform research to support claim administration and resolve complex billing issues.<br>• Process payments and reconcile accounts to maintain accurate financial records.<br>• Escalate unresolved issues appropriately to ensure timely resolution.<br>• Provide training and support to staff on billing processes and system functionalities.
