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6 results for Customer Account Specialist in Cheshire, CT

Customer Service Lead
  • Coxsackie, NY
  • onsite
  • Temporary to Hire
  • 22 - 30 USD / Hourly
  • <p><strong>Customer Service Lead</strong></p><p>Coxsackie, NY | Contract Opportunity</p><p><br></p><p>Are you a customer service professional who loves creating order from chaos, improving processes, and leading by example? We&#39;re partnering with a growing manufacturing organization in Coxsackie, NY seeking a Customer Service Lead who can elevate the customer experience while helping shape the future of the department.</p><p><br></p><p>This is more than a traditional customer service role. You&#39;ll serve as a key resource for customers, collaborate across multiple departments, streamline processes, develop standard operating procedures, and help build a customer service function that is efficient, responsive, and best-in-class. If you&#39;re someone who thrives in a fast-paced environment, enjoys solving problems, and is excited by the opportunity to make a lasting impact, we&#39;d love to hear from you.</p><p><br></p><p><strong>What You&#39;ll Be Doing</strong></p><p><strong>Lead Process Improvement &amp; Team Development</strong></p><ul><li>Develop and maintain Standard Operating Procedures (SOPs) to create consistency, efficiency, and scalability.</li><li>Evaluate and modernize current customer service processes, workflows, and strategies.</li><li>Identify opportunities for continuous improvement and implement solutions that enhance service quality and operational performance.</li><li>Help establish best practices and support the ongoing growth of the customer service function.</li></ul><p><strong>Deliver an Exceptional Customer Experience</strong></p><ul><li>Become a trusted product resource and assist customers with product applications, order quantities, and related inquiries.</li><li>Respond promptly and professionally to customer requests while ensuring a high level of service and satisfaction.</li><li>Manage customer orders from entry through fulfillment, verifying pricing, shipping instructions, warehouse selection, and delivery requirements.</li><li>Prepare quotations, samples, and other customer requests accurately and efficiently.</li></ul><p><strong>Drive Operational Excellence</strong></p><ul><li>Partner closely with sales, operations, production, shipping, and warehouse teams to ensure customer expectations are met.</li><li>Monitor daily customer service and shipping activity, proactively identifying and resolving issues.</li><li>Track customer concerns, order discrepancies, and service trends while maintaining detailed documentation.</li><li>Ensure accuracy, accountability, and responsiveness across all customer-facing processes.</li></ul>
  • 2026-10-23T00:00:00Z
Accounting Specialist
  • Torrington, CT
  • onsite
  • Permanent / Full Time
  • 50000 - 72000 USD / Yearly
  • <p><strong>Accounting Specialist or Bookkeeper </strong></p><p><strong>Torrington, CT- Hybrid</strong></p><p><strong>Contact: </strong>Brittany Rizzo / [email protected]</p><p><strong>Reference ID:</strong> BR0013512863</p><p>Salary range of $50,000-$72,000. Company offers benefits including medical, dental, vision, 401k and paid time off.</p><p><br></p><p>Our client is seeking an experienced <strong>Accounting Specialist</strong> to join their accounting team. This position is ideal for a detail-oriented accounting professional who enjoys working across multiple areas of accounting and is comfortable taking ownership of day-to-day accounting responsibilities.</p><p><br></p><p>Responsibilities</p><ul><li>Handle full cycle <strong>Accounts Payable (AP)</strong> and <strong>Accounts Receivable (AR)</strong> processes</li><li>Prepare and post <strong>journal entries</strong></li><li>Perform monthly and ongoing <strong>account reconciliations</strong></li><li>Assist with month-end and year-end closing activities</li><li>Research and resolve accounting discrepancies</li><li>Assist with <strong>account analysis</strong></li><li>Review transactions for accuracy and proper coding</li><li>Maintain accurate and organized accounting records</li><li>Assist with general ledger activities and account maintenance</li><li>Prepare various accounting reports and schedules</li><li>Support the accounting team with special projects and other duties as needed</li></ul>
  • 2026-10-01T00:00:00Z
Accounting Specialist
  • Agawam, MA
  • onsite
  • Temporary to Hire
  • 18 - 24 USD / Hourly
  • <p>We are looking for an Accounting Specialist to join a team in Agawam, Massachusetts. This opportunity is ideal for someone who enjoys supporting core accounting operations, maintaining accurate financial records, and contributing to a well-organized finance function. The person in this role will handle a blend of payables, receivables, billing, and reconciliation work while helping keep daily transactions running smoothly. Apply today!</p><p><br></p><p>Responsibilities:</p><p>• Process vendor invoices, verify payment details, and support timely disbursements in line with company procedures.</p><p>• Prepare and issue customer invoices, monitor billing activity, and help resolve discrepancies that may affect payment accuracy.</p><p>• Record incoming payments, apply cash receipts correctly, and follow up on outstanding balances when needed.</p><p>• Reconcile accounts on a routine basis to identify variances, research issues, and maintain dependable financial data.</p><p>• Assist with day-to-day accounting tasks by updating records, organizing documentation, and supporting month-end activities.</p><p>• Communicate with internal teams and external contacts to address questions related to invoices, payments, and account status.</p><p>• Review transaction details for completeness and accuracy, helping ensure financial information is properly documented.</p><p>• Support accounting process improvements and assist with operational changes or system-related updates as assigned.</p>
  • 2026-10-23T00:00:00Z
Accounting Specialist
  • Hartford, CT
  • onsite
  • Permanent / Full Time
  • 50000 - 70000 USD / Yearly
  • <p><strong><u>Accounting Specialist</u></strong> (quasi-government agency)</p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p><p>Fully onsite role, 5 days per week in the office</p><p><br></p><p>Robert Half has partnered with a quasi-government agency in their search of a new Accounting Specialist to join their accounting and finance department. Ideal candidates will have proven AP/AR and general bookkeeping experience. </p><p><br></p><p><em><u>Responsibilities</u></em>:</p><ul><li>Support accounts payable and accounts receivable activities, including transaction processing, payment application, and account maintenance</li><li>Review invoices, billing records, and related documentation for accuracy and completeness</li><li>Enter and maintain financial data within the accounting system in a timely manner</li><li>Assist with payment processing and monitor account activity to help ensure timely resolution of outstanding items</li><li>Research and resolve discrepancies related to invoices, payments, credits, and account balances</li><li>Communicate with internal teams, customers, and vendors regarding routine billing and payment matters</li><li>Reconcile account activity and prepare supporting documentation for month-end and year-end close</li><li>Assist with journal entries, schedules, and other general accounting tasks as needed</li><li>Maintain organized financial records in accordance with company policies and internal controls</li><li>Support audit requests, reporting needs, and process improvement initiatives</li><li>Provide additional accounting and administrative support as assigned</li></ul><p>Our client has a targeted salary range of $50 - 70k (DOE), and a very robust benefits package that includes multiple M/D/V plan options, and a significant retirement plan contribution, and paid time off package for all employees. </p><p><br></p><p><strong>For immediate consideration</strong>, please apply today and/or email your resume to <u>Drew.Schroll@RobertHalf com. </u></p>
  • 2026-09-29T00:00:00Z
Accounts Receivable Specialist Cash Application
  • Stamford, CT
  • onsite
  • Temporary / Contract
  • 23 - 30 USD / Hourly
  • <p><strong>Job Summary</strong></p><p>We are hiring an Accounts Receivable Specialist with a focus on cash application. This role will support the accurate and timely posting of customer payments, research unapplied cash, and help maintain the integrity of receivables records. The ideal candidate is analytical, organized, and able to work efficiently in a deadline-driven setting.</p><p><strong>Key Responsibilities</strong></p><ul><li>Post customer payments received through various channels</li><li>Apply cash accurately to customer accounts and open invoices</li><li>Research and resolve unapplied cash and payment discrepancies</li><li>Reconcile daily cash activity and support account balancing</li><li>Communicate with internal teams regarding payment issues</li><li>Maintain accurate customer account records</li><li>Assist with account reconciliations and reporting</li><li>Support month-end close and audit requests related to receivables</li></ul><p><br></p>
  • 2026-10-23T00:00:00Z
Customer Service Representative Shelton, CT
  • Shelton, CT
  • onsite
  • Temporary / Contract
  • 18 - 21 USD / Hourly
  • We are seeking a detail-oriented and customer-focused Customer Service Representative to join our team. In this role, you will serve as a key point of contact for customers and field sales teams, ensuring timely order processing, issue resolution, and exceptional service throughout the order lifecycle. Key Responsibilities Answer incoming phone calls and respond to customer and field sales office email inquiries. Process customer orders accurately in SAP. Communicate with customers to obtain additional information or clarify order details as needed. Coordinate with production teams to support scheduling based on customer-required ship dates. Support sales representatives and regional managers by updating orders for same-day shipment. Remain available throughout the day via the call center phone system to assist customers and sales representatives. Partner with sales representatives to resolve shortages or mis-shipments, ensuring correct product is shipped and returned product is processed for credit. Process, resolve, and expedite customer orders. Respond to inbound inquiries regarding quotes, lead times, order status, pricing, and product availability. Determine stock location and process orders for delivery. Handle general product, pricing, and inventory inquiries from customers and sales representatives. Work closely with manufacturing and brand management teams to identify and resolve customer requests and issues. Communicate and manage special order requirements, including rush orders and special shipping instructions. Qualifications Previous experience in a manufacturing customer service or call center environment required. Strong interpersonal, communication, and telephone skills. Excellent verbal and written communication abilities. Self-motivated, results-driven, and comfortable working in a fast-paced environment. Proficiency in Microsoft Word, Excel, and Outlook. Understanding of order processing, scheduling, shipping, and invoicing workflows in SAP. Experience with Salesforce is a plus. High school diploma or equivalent required. What We’re Looking For The ideal candidate is organized, responsive, and committed to delivering outstanding customer support. You should be comfortable managing multiple priorities, solving problems quickly, and collaborating across departments to ensure customer satisfaction. <br> contract professionals working through our company may be eligible for a range of benefits, which can include: Medical, dental, and vision coverage. Enrollment in a retirement savings plan. Holiday pay eligibility, depending on assignment terms. Employee discounts and wellness offerings. Access to detail oriented development resources and training.  State Specific Earned Absence pay
  • 2026-10-26T00:00:00Z